Compare Cisco vs StarWind

Cisco

Based on 3623 reviews.

StarWind

Based on 286 reviews.

Overview

Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. Cisco is the worldwide leader in networking for the Internet, and it supports, manages and operates business systems for various and major third parties. Cisco Systems was founded in December 1984 by Leonard Bosack, who was in charge of the Stanford University computer science (CS) department's computers, and Sandy Lerner, who managed the Graduate School of Business' computers.

Information Not Available

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Popular Solutions

Cisco Secure Firewall

28 reviews

Cisco Catalyst Switches

21 reviews

Cisco Wireless

18 reviews

StarWind Virtual SAN

29 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

1 reviews

Top Industries

Computer Software Company

13%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Computer Software Company

15%

Manufacturing Company

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Charles Slaustas
Information Technology Contractor at a recruiting/HR firm
I am an IT system support person, and my use cases with Cisco Duo started out with helping clients at my firm and the...
Read full review of Cisco Duo »
Kartik Amin
Network Operations Engineer at a media company
I use Cisco Secure Access for Secure Access Service Edge (SASE), which provides me with secure identity-based access...
Read full review of Cisco Secure Access »
MURALI NIDAMANURI
Managing Director at a manufacturing company
The main use cases for my customers with Meraki MX are cloud managed virtual controller, basically for managing the...
Read full review of Cisco Meraki MX »
Fakhar Mahmood
Sr. Network Administrator at a wholesaler/distributor
We are using Cisco FTDs 2100 series, then we have Cisco Nexus 9000 Series switches. We also have Catalyst series...
Read full review of Cisco Nexus 9000 Series »
AndrewRichardson
Network Engineer at a educational organization
The product was used with Catholic schools because that was their primary infrastructure. This is an enterprise-level...
Read full review of Cisco Catalyst Center »

Review 1 of 5

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at a aerospace/defense firm
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at a educational organization
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

Upinder Singh
Presales Solutions Architect at a comms service provider
The response is pretty good. The solution they offer depends on a case-to-case basis, however, their turnaround time...
Read full review of Cisco Catalyst SD-WAN »
Charbel Hajj
Senior Supervisor at a tech company
I contacted technical support, but they were unable to assist me. I was talking to someone when help was suddenly...
Read full review of Cisco Linksys Ethernet Switches »
MURALI NIDAMANURI
Managing Director at a manufacturing company
They are instantly available for technical support from Meraki Dashboard, which deserves a rating of 10.
Read full review of Meraki Dashboard »
Mustafa Farhat
Systems technician. IT Office at a university
I have contacted customer service once or twice, and it was very good. I rate it between nine and ten.
Read full review of Cisco DNA Center »
Mahir Öztürk
Network Engineer at a tech services company
I did not talk with Cisco support directly, but according to my colleagues, the support for Cisco DNA Center is good....
Read full review of Cisco DNA Center »
Ganesh Khutwad
Software Engineer at a manufacturing company
Meraki SD-WAN's technical support can be considered a very fast one. I rate the solution's technical support nine and...
Read full review of Meraki SD-WAN »
Premnath Jaganathan
Product Manager at a educational organization
The support from Cisco is good. When purchasing a device, I get a specific type of support and credit backs. I have...
Read full review of Cisco Catalyst Center »
MarioCeribelli
Senior Network Specialist & Project Manager at a tech services company
I am not very happy with the technical support in Italy because they do not have enough people supporting this...
Read full review of Cisco FabricPath »
SameerBali
Network Architect at a comms service provider
We are pleased with Cisco's technical support.
Read full review of Cisco Enterprise Routers »
Anonymous User
Head Of Information & Communication Technology at a transportation company
I have only indirectly been in contact with technical support through our vendor. Our interactions mostly had to do...
Read full review of Cisco Ethernet Switches »
Anonymous User
Infrastructure Manager at a non-profit
We have not needed to contact technical support because we are using managed services which gives us support when...
Read full review of Cisco Catalyst Switches »
Anonymous User
Project Manager at a computer software company
The customer server was great but it would have been better for me if they had support in other languages such as...
Read full review of Cisco Identity Services Engine (ISE) »
Anonymous User
Manager - IT Security & Process Compliance at a tech services company
Their technical support is pretty good. They have a good database and knowledge space regarding this solution. You'll...
Read full review of Cisco Identity Services Engine (ISE) »
George Ribarski
Information Security Architect at a comms service provider
There have been challenges with the technical support. Though, the product is almost three to four-years-old, there...
Read full review of Cisco ACI »
Anonymous User
Consulting Engineer at a tech services company
Customer Service: 8/10. Technical Support: 9/10.
Read full review of Cisco Secure Firewall »
Anonymous User
Member of the Board of Directors at a tech services company
Support with Cisco TAC, or with VARs like WWT and Trace3 is usually pretty good.
Read full review of Cisco Secure Firewall »
Anonymous User
Technical Manager at a tech vendor
For some of the higher-end switches, starting at the 6500 series, we need assistance from Cisco. For the 4000 series...
Read full review of Cisco Ethernet Switches »
Anonymous User
Technical Engineer at a healthcare company
It's very nice. You get feedback very easily. I'd rate them an eight out of ten.
Read full review of Cisco Secure Endpoint »
Anonymous User
Consultant at a financial services firm
I've used technical support and it's above average.
Read full review of Cisco UCS B-Series »
Anonymous User
Senior Consultant at a tech services company
Customer Service: Not used at all. Technical Support: Not used at all.
Read full review of Cisco Wireless »
David NETO
Consultant at a retailer
The support is very good. We are very satisfied with the technical support we get. They always resolve the issues we...
Read full review of Meraki MS Switches »
Ronny Hise
Network Engineer at a retailer
It is hard for me to judge technical support because we haven't had to use it. It's a good problem to have. I did...
Read full review of Cisco UCS Director »
Anonymous User
Solution Manager, Network at a tech services company
Technical support was okay in general. However, I had one negative experience doing a proof of concept with Cisco...
Read full review of Cisco Wireless »
Mark Rodrigue
IT Admin / Manager at a retailer
Cisco's technical support is very good. We've just recently had a couple of tech cases that we needed help with. We...
Read full review of Cisco Secure Email »
Anonymous User
Director of Operations at a manufacturing company
I would rate the technical support for this solution extremely well. The professional services have been really good...
Read full review of Cisco Secure Network Analytics »
Anonymous User
VP of IT at a tech services company
We provide support for the client.
Read full review of Cisco Ethernet Switches »
LongDang
Vice president for IT at a performing arts
I found the technical support for Meraki Dashboard good, so I'm rating it four out of five.
Read full review of Meraki Dashboard »
Anonymous User
CEO/ IT at a tech services company
I never call Cisco for support because we have everything we need.
Read full review of Cisco Enterprise Routers »
Anonymous User
Network & Security Engineer at a energy/utilities company
Their support is good. If we have an issue, we first try to resolve it at our level. If we are not able to resolve an...
Read full review of Cisco Secure Firewall »
Wouter Hindriks
Technical Team Lead Network & Security at a tech services company
There have been a few incidents where we used their technical support, which has been very good. The highest level of...
Read full review of Cisco Secure Endpoint »

Review 1 of 30

Carl Marshall
Network Administrator at a energy/utilities company
They've always been knowledgeable and friendly.
Read full review of StarWind HyperConverged Appliance »
Balaji Velaga
Consultant at a tech vendor
I rate the technical support a nine out of ten.
Read full review of StarWind Storage Appliance »
Igor Beck
IT-Administrator at a manufacturing company
We always used customer support on any new HCA setup. They do checkups and look over the configuration to make sure...
Read full review of StarWind HyperConverged Appliance »
Shawn Bender
Global IS Admin at a manufacturing company
The support at StarWind was very knowledgeable and was able to resolve any issues on the current call.
Read full review of StarWind HyperConverged Appliance »
Barry Miles
IT Manager at a retailer
Customer service and support is the best I have experienced with any supplier.
Read full review of StarWind HyperConverged Appliance »
Julian Clarke
Solution Architect at a tech services company
StarWind's technical support capabilities are very good. They're very responsive and very competent. So even in the...
Read full review of StarWind Virtual SAN »
Ricardo.XGZ
Network Specialist at a transportation company
Fast response and great attention.
Read full review of StarWind Virtual SAN »
Anonymous User
Informatics Analyst III at a university
I found their tech support to be excellent. I had a major issue where we could have lost all of our data on the VSAN,...
Read full review of StarWind Virtual SAN »
Anonymous User
Works at a energy/utilities company
Their support team is highly knowledgeable and skilled in assisting customers with any technical issues they may...
Read full review of StarWind Virtual SAN »
Richard Ojeleye
Deputy Director of Technology and Communications at a comms service provider
I like the ProActive support. All the guys that I have spoken or dealt with are professionals. I find this very...
Read full review of StarWind Virtual SAN »
Andre C A Griffith MSc MBCS MCTS MCP ITIL
Works at a insurance company
Support for this solution is excellent.
Read full review of StarWind Virtual SAN »
Anonymous User
I.T. Manager at a real estate/law firm
Support is great. You can call them anytime if you have issues and they'll respond to you. They are easy to deal...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
IT Operations Manager
They have proactive support which prior to using StarWind, was a new concept for us. It's incredible. We spend less...
Read full review of StarWind HyperConverged Appliance »
Kyle Buxton
Manager, Field Support at a outsourcing company
The technical support team has been very involved and supportive. They have been great at demoing what they can do...
Read full review of StarWind Virtual SAN »
HunterMorgan
Owner at a tech services company
We don't use the proactive part of support a whole lot but that's really because we're a very simple setup at the...
Read full review of StarWind HyperConverged Appliance »
Claire Madison
IT Manager at a transportation company
They could use a little more diversity in their technicians. Some of them are a little bit difficult to understand....
Read full review of StarWind HyperConverged Appliance »
Dan Reynolds
Director of IT at a construction company
Tech support is fantastic. As I mentioned I consider StarWind tech support one of the main features. And if the poo...
Read full review of StarWind Virtual SAN »
Anonymous User
Director of Systems and Security at a wellness & fitness company
The technical support team is very knowledgeable.
Read full review of StarWind Virtual SAN »
Anonymous User
Director Of Information Technology at a government
Support is easy to get a hold of, and usually first-call resolution.
Read full review of StarWind Virtual SAN »
Andrew_Lee
IT Infrastructure Analyst at a retailer
Tech support is very prompt, very friendly. They're knowledgeable. I don't think I have come across anything that...
Read full review of StarWind HyperConverged Appliance »
Branden Beachy
Works
I had some issues, early on, that ended up being hardware issues on my end. The StarWind support people were more...
Read full review of StarWind Virtual SAN »
Anonymous User
Information Systems Security Officer at a energy/utilities company
The StarWind support team is very knowledgeable. When you need support, you speak directly with someone who knows the...
Read full review of StarWind Virtual SAN »
Anonymous User
Partner at a comms service provider
We have had a very good experience with technical support.
Read full review of StarWind Virtual SAN »
Dan Reynolds
Director of IT at a construction company
They offer some of the best customer support I've ever had.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Company Owner at a insurance company
Technical support is perfect.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Director at a aerospace/defense firm
Working with the support team has been great. Connecting with somebody during and after business hours has been...
Read full review of StarWind HyperConverged Appliance »
PieterGrootendorst
Technical Consultant at a computer software company
I only had to call technical support once, and they were very responsive and quick. Overall, I've been satisfied with...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
CIO at a consultancy
The experience of work with clients/technical support is very positive. Everything is fast and available.
Read full review of StarWind Virtual SAN »
HuckyBridge
President at a media company
I don't use the solution's technical support. They have good videos.
Read full review of StarWind Storage Appliance »
Anonymous User
Works
The support provided is very prompt.
Read full review of StarWind Virtual SAN »

Review 1 of 30

Technical Support

No Data Available

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