Compare Cohesity vs MSP360

Cohesity

Based on 93 reviews.

MSP360

Based on 16 reviews.

Latest Research

Buyer's Guide

Cohesity DataProtect vs. MSP360 Backup

February 2026

MSP360 Backup vs. Cohesity DataProtect

Updated: February 2026

Buyer's Guide

Cohesity Data Cloud vs. MSP360 Backup

February 2026

MSP360 Backup vs. Cohesity Data Cloud

Updated: February 2026

Buyer's Guide

Cohesity DataProtect vs. MSP360 Backup

February 2026

Cohesity DataProtect vs. MSP360 Backup

Updated: February 2026

Sample Customers

Cohesity DataProtect

Tribune Media

Cohesity Data Cloud

Navis, 1st Security Bank, Brown University, WestLotto

MSP360 Backup

StratX

Popular Solutions

11 reviews

8 reviews

0 reviews

0 reviews

1 reviews

Top Industries

Financial Services Firm

13%

Manufacturing Company

10%

Computer Software Company

10%

Government

Insurance Company

13%

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Shiva Kinnera
Technical Lead at a consultancy
When I worked in Cognizant, I supported a project using Cohesity Data Cloud and the Cohesity backup tool. I installed...
Read full review of Cohesity Data Cloud »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
Our customers typically use Cohesity DataProtect for backup and restoration solutions. We are partners, not end...
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
Our customers use Cohesity SmartFiles in conjunction with Cohesity SpanFS for network NAS storage. Additionally, we...
Read full review of Cohesity SmartFiles »
Arunvijay Mohan
Solution Architect at a tech vendor
My primary use case is just for backup. It has been used extensively for the backup environment.
Read full review of Cohesity C6000 Series »
Anonymous User
Solution Architect at a computer software company

Read full review of Cohesity C4000 Series »

Review 1 of 5

Anonymous User
SRE. Devops. Cloud. FinOps at a financial services firm
My main use case for Cloudberry is to synchronize my files to S3 on AWS. A quick specific example of how I use...
Read full review of Cloudberry »

Review 1 of 1

Customer Service

Nelson Sendino
Coordinator, Network Architecture & Cybersecurity at a educational organization
I personally haven't dealt with technical support in the past, however, one of my colleagues has. My understanding is...
Read full review of Cohesity DataProtect »
Bharath Bharadwaj
Subject Matter Expert at a consultancy
I would rate the technical support of Cohesity Data Cloud at seven out of ten. I have encountered some less...
Read full review of Cohesity Data Cloud »
Andreas Kuncoro
Product Specialist at a tech services company
The product's technical support is quite good. It is available 24/7 and has a high response rate, although it...
Read full review of Cohesity DataProtect »
Vishnu Mohan
Service Delivery Manager Cloud And Dco at a healthcare company
Cohesity DataProtect's technical support is responsive. Their response time is good.
Read full review of Cohesity DataProtect »
Drew Nelson
Senior Director Of Operations at a comms service provider
The technical and engineering teams that I have worked with have been heavily involved throughout the whole process...
Read full review of Cohesity Data Cloud »
Anonymous User
Director, Administrative & Residential Information Technology at a university
Customer Service: 10 Technical Support: 10
Read full review of Cohesity DataProtect »
Anonymous User
Lead Technical Architect at a financial services firm
They are excellent.
Read full review of Cohesity DataProtect »
Anonymous User
Lead Storage Administrator
Cohesity customer service is the best that I have ever used. They are extremely fast in responding to cases, fixed...
Read full review of Cohesity DataProtect »
Anonymous User
Cloud Solution Architect at a university
As far as I can remember, my team did not face many issues with the solution's technical support.
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
The support from Cohesity is good, but it is not as exceptional as Nutanix. The support can depend on the region, and...
Read full review of Cohesity DataProtect »
Anonymous User
President at a computer software company
I have never contacted technical support. I am not in tech support.
Read full review of Cohesity Data Cloud »
Anonymous User
Systems Administrator at a media company
Customer service is amazing. Replies within the hour and resolution usually within four to six hours. Some...
Read full review of Cohesity DataProtect »
Anonymous User
Datacenter Management at a tech services company
Superior!
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
Cohesity support is very reliable, and I would give it a rating of nine out of ten.
Read full review of Cohesity SmartFiles »
Mounir ElMously
Senior Manager Advisory Services at a comms service provider
Cohesity Data Cloud has a representative that is always in direct contact with us and suggests to buy from a...
Read full review of Cohesity Data Cloud »
FrancoisLepage
Director, Cyberscurit ET Infrastructure & Director, Cybersecurity & Infrastructure at a construction company
Technical support for this solution is excellent.
Read full review of Cohesity DataProtect »
Eduardo Pardo
Global Infrastructure Architect at a tech company
Their support works very well. From the technical aspect, they are very good. I would rate them a nine out of ten...
Read full review of Cohesity DataProtect »
Bill Huff
Chief Technology Officer at a computer software company
I have had a positive experience with the tech support provided by the vendor. Their ability to access the system...
Read full review of Cohesity DataProtect »
Jochen Tytgat
Owner
They are quite responsive. Their knowledge has improved in the past year. If I compare it to August last year, it was...
Read full review of Cohesity Data Cloud »
David Comer
Systems Engineering Manager at a legal firm
They have excellent technical support. I give them high marks for that. They all seem to know the product well and be...
Read full review of Cohesity DataProtect »
Arunvijay Mohan
Solution Architect at a tech vendor
My experience with their technical support has been good. I would rate their technical support as nine out of ten.
Read full review of Cohesity C6000 Series »
Anonymous User
Systems Engineer/Systems Administrator at a government
Sometimes, getting help from support can be difficult. On a scale from one to ten, I would give their support a...
Read full review of Cohesity DataProtect »
Anonymous User
Systems Administrator at a healthcare company
Customer Service: Customer support is excellent. Technical Support: Technical support for the product has been very...
Read full review of Cohesity DataProtect »
Anonymous User
Solutions Architect
I have not had a good experience with support.
Read full review of Cohesity DataProtect »
Anonymous User
Data Center Manager at a logistics company
I did not use the support from the vendor.
Read full review of Cohesity DataProtect »
Anonymous User
Network Engineer at a healthcare company
I’ve had many experiences with Cohesity support. They clearly keep support a primary concern and I’ve never had a bad...
Read full review of Cohesity DataProtect »
Jay Stelmach
Adjunct Professor at a university
The tech support is fantastic. Even when I e-mail on the weekends I get responses within 20 minutes, tops. If I call,...
Read full review of Cohesity DataProtect »
Anonymous User
Infrastructure Engineer
They are a great help on performance issues and minor bugs.
Read full review of Cohesity DataProtect »
Anonymous User
Chief Technology Officer at a computer software company
They are good. They may have been stretched a little bit recently, and they have been a little bit slower to react...
Read full review of Cohesity SpanFS »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
I would rate the support somewhere around eight to nine out of ten. I lean more toward nine. If you know what you are...
Read full review of Cohesity SpanFS »

Review 1 of 30

Amit Suthar
Team Lead at a computer software company
The technical support services are good.
Read full review of MSP360 Backup »
DavidWork
Owner at a tech services company
I rate the support from MSP360 Backup an eight out of ten.
Read full review of MSP360 Backup »
CONRAD FORREST
President at a sports company
The technical support is decent, but I don't want to know the details of the backup and we almost have to pay...
Read full review of MSP360 Backup »
Anonymous User
SRE. Devops. Cloud. FinOps at a financial services firm
I have not interacted with customer support for Cloudberry.
Read full review of Cloudberry »
Anonymous User
Owner at a tech services company
Their support is very good. I am happy with the support.
Read full review of MSP360 Backup »
Anonymous User
Owner
I have only had one question that I emailed support. My question was addressed in less than 24 hours, even going back...
Read full review of MSP360 Backup »
Anonymous User
President and Chief Technology Officer at a tech services company
We've dealt with technical support in the past and they have been very good so far. They are helpful and responsive....
Read full review of MSP360 Backup »
Anonymous User
System Admin at a financial services firm
Technical support is good and it is easy to get solutions.
Read full review of MSP360 Backup »
Anonymous User
IT Manager at a transportation company
Their support is good.
Read full review of MSP360 Backup »
Anonymous User
Director
Not applicable.
Read full review of MSP360 Backup »
Fabio De Souza
TS Engineer at a computer software company
I've used technical support in the past and I've found them to be very good. They are quite fast and very helpful. My...
Read full review of MSP360 Backup »
Magdalena Stanek
Owner at a tech services company
We haven't had to contact technical support yet. We find the solution very easy to use, so we haven't required any...
Read full review of MSP360 Backup »

Review 1 of 12

Technical Support

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