Compare Cornerstone OnDemand vs TeamViewer

Cornerstone OnDemand

Based on 44 reviews.

TeamViewer

Based on 140 reviews.

Overview

Information Not Available

TeamViewer is a proprietary computer software package for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers. TeamViewer can be used without charge by non-commercial users, and Business, Premium and Corporate versions are available. TeamViewer GmbH was founded in 2005 in Uhingen, Germany. UK-based private equity firm Permira acquired TeamViewer GmbH from Durham, North Carolina-based software developer GFI Software in 2014.

Sample Customers

Popular Solutions

1 reviews

0 reviews

0 reviews

16 reviews

TeamViewer Remote Management

1 reviews

TeamViewer Tensor

0 reviews

Top Industries

Comms Service Provider

19%

Manufacturing Company

10%

Financial Services Firm

University

Manufacturing Company

12%

Computer Software Company

11%

Comms Service Provider

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vibha Mishra
Global L&D Lead at a tech vendor
I am taking care of Cornerstone as a customer. We create cases, host sessions, create playlists, and manage...
Read full review of Cornerstone Learn »
Sarra Bannouri
Consultant at a sports company
I primarily use Cornerstone Performance for performance appraisals, year-end reviews, check-ins, and competency...
Read full review of Cornerstone Performance »
Vladimir Vasilev
Digital Lead at a financial services firm
We use the solution for recruiting personnel.
Read full review of Cornerstone Recruiting »
mmaldonadoj
Manager, BO Transformation at a retailer
We use Cornerstone to manage the onboarding processes, train, and gather information from a candidate for a vacancy...
Read full review of Cornerstone HR Suite »
Anonymous User
Head HRM Technology at a manufacturing company
SumTotal Talent and Learn provides a system where all talent modules like Performance Management, Learning, Talent...
Read full review of SumTotal Systems Talent Portal [EOL] »

Review 1 of 5

Arun Moolchandani
Human Resources Manager at a tech vendor
Our main use case for TeamViewer Business is that we use this tool on a daily basis to provide remote support to our...
Read full review of TeamViewer Business »
Nitesh Ranjan
Senior Software Engineer at a tech vendor
I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.
Read full review of TeamViewer Remote Management »
UdaySiddu
Software Consultant at a tech vendor
My company uses TeamViewer Tensor to provide services to our customers, like remote sharing or taking remote control...
Read full review of TeamViewer Tensor »
UdaySiddu
Software Consultant at a tech vendor
We install the software for our customers for purposes of controlling their businesses and resolving technical...
Read full review of TeamViewer Pilot »

Review 1 of 4

Customer Service

Sarra Bannouri
Consultant at a sports company
We sometimes use support when releases come out and we need some assistance with the new features. The technical...
Read full review of Cornerstone Recruiting »
Vladimir Vasilev
Digital Lead at a financial services firm
We've used technical support in the past. They are great. I have no complaints about the level of support on offer.
Read full review of Cornerstone Recruiting »
Gayathri Advani
Director at a consultancy
The technical team is pretty good, but first-level support can be a bit hit and miss with response time and knowledge.
Read full review of Cornerstone Learn »
Gregory Weishaar
Sr Manager HR Technology - TA Systems at a tech vendor
I would rate them a six out of 10. That's primarily driven by the timeliness of responses and the number of...
Read full review of Cornerstone Learn »
Vladimir Vasilev
Digital Lead at a financial services firm
Technical support has been good overall.
Read full review of Cornerstone Learn »
Anonymous User
Learning Services Manager at a energy/utilities company
The solution's technical support needs improvement. The team responds to the ticket request after a week's time....
Read full review of Cornerstone Learn »
Anonymous User
Performance Lead Consultant at a tech services company
The level of technical support depends on the person who is managing the account because each individual’s skill...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
HR Consultant at a manufacturing company
The level of technical support is very high, especially during implementation and go-live. Technical support is there...
Read full review of Lumesse ETWeb [EOL] »
mmaldonadoj
Manager, BO Transformation at a retailer
I did not contact the technical support team because, in this company, people from the operation talked with the...
Read full review of Cornerstone HR Suite »
Anonymous User
Senior Consultant at a recruiting/HR firm
I rate the technical support from Cornerstone Learning a three out of five.
Read full review of Cornerstone Learn »
Teguh Haryoko
Director at a financial services firm
Online technical support is good but offline technical support can be improved a little bit.
Read full review of Cornerstone Learn »
Anonymous User
Senior Consultant at a tech services company
It depends on the client because it's a part of the package. All the clients do not have support, but if they do, it...
Read full review of Cornerstone Learn »
Anonymous User
Trainer at a paper AND forest products
The technical support for Cornerstone OnDemand’s learning module is good enough. Problems get solved in a timely...
Read full review of Cornerstone Learn »
Anonymous User
Consultant SAP SuccessFactors Learning at a manufacturing company
The support from Cornerstone Learning can be better but they were okay. The quality of the first-level support could...
Read full review of Cornerstone Learn »
Anonymous User
General Director at a energy/utilities company
Customer Service: I would give customer service a rating of 8/10. Technical Support: Technical Support has improved....
Read full review of Cornerstone Learn »
Anonymous User
Human Resources Manager at a tech vendor
I am not the right person who can comment on the solution's technical support team. The administrator takes care of...
Read full review of Cornerstone HR Suite »
Anonymous User
Learning Technology Experiences Enabler / DevOps Noob - enthusiast at a tech services company
I would give technical support a rating of 7/10.
Read full review of Cornerstone Learn »
Anonymous User
Learning Management Specialist
The support from Cornerstone Learning is good. They have an online forum, we have a customer service manager and...
Read full review of Cornerstone Learn »
Anonymous User
Director of Marketing
Customer Service: I would rate the customer service a 10/10. Technical Support: I would rate the technical support an...
Read full review of Grovo »
Anonymous User
Associate at a tech services company
* For the Saba Enterprise editions - Technical support is average. * For the Saba Cloud platform - Technical support...
Read full review of Cornerstone Learn »
Anonymous User
Director, Resource Development at a consultancy
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Grovo »
Anonymous User
Senior Solution Specialist at a consultancy
There are certain support staff who are extremely knowledgeable and helpful and others who are not as good.
Read full review of Cornerstone Learn »
Anonymous User
Cornerstone Senior Consultant: LMS Implementation at a recruiting/HR firm
Technical support is 10/10; the support and feedback is provided with expertise and speed. All Cornerstone support...
Read full review of Cornerstone Learn »
Anonymous User
Sales at a energy/utilities company
We had first-level support, which was someone in our organization. They then liaised with the technical team. There...
Read full review of Cornerstone Learn »
Anonymous User
Talent Manager
Customer Service: AMAZING. AMAZING. AMAZING. It's a huge reason why we decided to go with Grovo. The support is...
Read full review of Grovo »
Anonymous User
Senior IT Consultant at a tech services company
I haven't needed to contact technical support because we have the implementor who knows the system very well.
Read full review of Cornerstone Learn »
Anonymous User
Consultant at a tech services company
I used the solution as a brand within a group. Our parent company had a shared services center that managed the...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Staff/ Specialty at a comms service provider
Customer Service: Top Notch! Technical Support: Top Notch!
Read full review of Grovo »
Anonymous User
Principle Consultant at a tech consulting company
6 out of 10
Read full review of Cornerstone Learn »
Nitesh Jha
Principal Consultant at a energy/utilities company
We have the in-house capability to manage this solution, and we also have access to their technical support. Their...
Read full review of Cornerstone Learn »

Review 1 of 30

Pol-Balaguer
VS at a tech services company
We have not really used technical support. We haven’t come to a point where we have needed to seek help from TeamViewer.
Read full review of TeamViewer Business »
Anoop-Kumar
Video conferencing Admin at a tech services company
We’ve never really contacted technical support. I can’t really speak to how helpful they are as I don’t have much...
Read full review of TeamViewer Business »
David Fitzerman
Chief Alchemist/ VP at a tech services company
I've never had to use tech support for any product.
Read full review of TeamViewer Remote Management »
Stephen Achi
Cyber Security Head at a tech services company
We have received good support from the customer service team although at times we have waited a long time in the queue.
Read full review of TeamViewer Business »
Ihafidhou Ext
Senior Application Support Consultant at a computer software company
My experience regarding pricing, setup cost, and licensing for TeamViewer Business is fluid, as the commercial team...
Read full review of TeamViewer Business »
Arun Moolchandani
Human Resources Manager at a tech vendor
The customer support is very proactive, dedicated, and supportive 24/7. They are one of the best customer support...
Read full review of TeamViewer Business »
Sanjay Patankar
General Manager at a manufacturing company
We've used technical support. We've been quite happy with their capabilities.
Read full review of TeamViewer Business »
Abhay Yashwantrao
IT Manager at a consultancy
I did not use the support from TeamViewer.
Read full review of TeamViewer Business »
Jawad Riaz Ahmed
Manager Networks at a tech services company
I have contacted customer service and support a couple of times, but it was not good. The support personnel seem to...
Read full review of TeamViewer Remote Management »
Mohammad Yasin
IT and Procurement Executive at a marketing services firm
I have not used the support from TeamViewer.
Read full review of TeamViewer Business »
Afsar Khan
IT manager at a recruiting/HR firm
My experience with customer support for TeamViewer Business is good; I have needed help from their support team...
Read full review of TeamViewer Business »
Kotayba Bouzian
Founder, VP at a tech services company
I've never been in touch with technical support.
Read full review of TeamViewer Business »
Stavros Tsakmakas
Junior Middle Office Officer at a financial services firm
I’ve never dealt with technical support in the past. I can’t speak to how they would be if someone needs help.
Read full review of TeamViewer Business »
Chinthaka Kannangara
Network System Engineer at a tech services company
I've never contacted technical support. I've never had any difficulties with the product. It's practically issue-free.
Read full review of TeamViewer Business »
Muralidhar K
IT Manager at a tech services company
Until now, I have not contacted the customer support for TeamViewer Business because there have been no issues.
Read full review of TeamViewer Business »
Anonymous User
Project Manager at a media company
The customer support for TeamViewer Business is not bad, but not great either; I don't have to go to support many times.
Read full review of TeamViewer Business »
Anonymous User
IT Manager at a recruiting/HR firm
I haven't ever needed to use it.
Read full review of TeamViewer Business »
Anonymous User
Sr. System & Network Engineer at a manufacturing company
The technical support of TeamViewer is excellent. In case we raise an issue, then support is great.
Read full review of TeamViewer Business »
Mary Kambo
Penetration tester at a government
I haven't dealt with support very often. They have a contact page to reach them if you need assistance.
Read full review of TeamViewer Business »
David Oparinde
Managing Director
I have not used technical support.
Read full review of TeamViewer Business »
Dinesh Gururaj
IT Analyst at a educational organization
I have never contacted the solution's technical support, but I feel they are pretty good.
Read full review of TeamViewer Remote Management »
Anonymous User
Senior IT Support at a tech vendor
The customer support for TeamViewer Business has not been a consideration for me because everything worked well, so I...
Read full review of TeamViewer Business »
Abdelkader Raway
Works at a financial services firm
I didn't have any problems using TeamViewer to open a support ticket with the vendor. As a result, I can't give you a...
Read full review of TeamViewer Remote Management »
Anonymous User
Software Test Engineer at a tech services company
I have not contacted technical support.
Read full review of TeamViewer Business »
Brynmor Hartze
Owner at a consumer goods company
I have never contacted the technical support for the solution.
Read full review of TeamViewer Business »
Anonymous User
IT Director at a recruiting/HR firm
The technical support is good.
Read full review of TeamViewer Tensor »
Rich Mayo
Owner
The few times I've had to use technical support, it's been fine.
Read full review of TeamViewer Business »
Dan Wilkening
Network Administrator at a construction company
The technical support has been great. The couple of times that I have ever needed anything, I will send an email. I...
Read full review of TeamViewer Business »
Anonymous User
Server and Applications Specialist at a comms service provider
I have only called to add a user license and it was a quick call.
Read full review of TeamViewer Business »
Tawanda Sibanda
Sponsorship at a non-profit
Got support documentation and never needed to call customer service.
Read full review of TeamViewer Business »

Review 1 of 30

Technical Support

No Data Available

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