Compare CrowdStrike vs Faronics

CrowdStrike

Based on 440 reviews.

Faronics

Based on 1 review.

Sample Customers

Faronics Anti-Virus

Glenpool Public Schools, Ballston Spa Central School District

Faronics Anti-Executable

Sudbury, ON, Softchoices Sustainability

Popular Solutions

CrowdStrike Falcon

84 reviews

CrowdStrike Falcon Complete MDR

23 reviews

CrowdStrike Falcon Cloud Security

24 reviews

Faronics Deep Freeze

0 reviews

Top Industries

Outsourcing Company

10%

Financial Services Firm

Manufacturing Company

Comms Service Provider

University

13%

Government

12%

Comms Service Provider

11%

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
Read full review of CrowdStrike Falcon Cloud Security »
Mohan Janarthanan
Associate Vice President at Novac Technology Solutions
I use Charlotte AI primarily for incident response, focusing on service tickets and incident tickets.
Read full review of Charlotte AI »
Anonymous User
Security Analyst at a real estate/law firm
The security challenges and resource constraints that led our organization to choose CrowdStrike Falcon Complete MDR...
Read full review of CrowdStrike Falcon Complete MDR »
Kapil Sanubala
IAM Senior Software Engineer at MGM Resorts International
I work on Identity Governance for this solution. We onboard the logs into the SIEM, into CrowdStrike Falcon, and we...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Anonymous User
Senior Manager at a consultancy
I tend to focus on SIEM implementations, so using CrowdStrike Falcon Insight XDR involves getting that agent out...
Read full review of CrowdStrike Falcon Insight XDR »

Review 1 of 5

Salahuddin Dalhatu
IT Operations Officer (SCOPE) at United Nations World Food Programme

Read full review of Faronics Deep Freeze »

Review 1 of 1

Customer Service

Jai Prakash Sharma
Executive Vice President Technology at InfoEdge India Ltd
I have contacted CrowdStrike for issues, and the response was poor. That particular experience was pretty bad, with...
Read full review of CrowdStrike Falcon »
ManelAlvarez
Technical engineer at Devoteam Management Consulting
The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM...
Read full review of CrowdStrike Observability [EOL] »
Kunal Bhujbal
Associate Director at a consultancy
The technical support is excellent.
Read full review of CrowdStrike Falcon Complete MDR »
Oluwajuwon Olorunlona
Cyber Security Engineer at eprocessconsulting
CrowdStrike support is not good. There are times when I am close to an expert in using the platform. I know what I am...
Read full review of Falcon LogScale [EOL] »
Chethan R
Windows Security Patching Operation III (Cyber Operations) at CBTS
I have a very good in-house team of about 20 to 30 people working with CrowdStrike Falcon Cloud Security, and we...
Read full review of CrowdStrike Falcon Cloud Security »
Juherry Erda
Senior Engineer at Indocement
Technical support is quite good. We can just WhatsApp the technical easily.
Read full review of CrowdStrike Falcon Cloud Security »
Raj Choudahry
Chief Financial Officer at Nibbi Bros., Inc.
CrowdStrike's service is excellent.
Read full review of CrowdStrike Falcon Complete MDR »
Ganesh-Jadhav
Senior Cyber Security Analyst at Securonix
I have not interacted with their support team. It is not a part of my job.
Read full review of CrowdStrike Falcon »
AJITHH G
Solution Engineer at AppSmart
We have not had any issues with technical support. Much of what we use is online documentation.
Read full review of CrowdStrike Falcon »
Shaik Shaheer
Security | SIEM Engineer at a tech services company
Around six months ago, we engaged in a workshop with one of CrowdStrike's Subject Matter Experts. During this...
Read full review of Falcon LogScale [EOL] »
Madhawa Liyanage
Cyber Security Consultant - Defensive Security at DeltaSpike Pvt Ltd
We used the support at the initial stages of deployment and the support was good. I became familiar with the tool...
Read full review of CrowdStrike Falcon »
Anonymous User
Product Manager, CyberSecurity at a tech services company
The technical support so far has been good. It would be better if they had people in the country, in South Africa....
Read full review of CrowdStrike Falcon Complete MDR »
Bicky Simon
Lead Endpoint Security Engineer at Depository Trust & Clearing Corporation
I evaluate customer service and technical support as excellent. I have seen better improvement than other vendors I...
Read full review of CrowdStrike Falcon »
Anonymous User
Infrastructure operations engineer at a construction company
CrowdStrike Falcon Exposure Management's customer support is amazing.
Read full review of CrowdStrike Falcon Exposure Management »
Brandon Lam
Soc Manager at County of Orange, California
I would evaluate CrowdStrike's customer or technical support as very good. I rate them a ten because the response has...
Read full review of CrowdStrike Falcon Sandbox »
Jeremy S.
Director of IT at a tech services company
The technical support is excellent. I've only used it a couple of times and they were extremely responsive and very...
Read full review of CrowdStrike Falcon »
Anonymous User
Platform Security Specialist at a financial services firm
The customer support is not really great. It is pretty complicated, especially when I ask very difficult questions or...
Read full review of CrowdStrike Falcon »
Brent Homan
Service at Four-U Office Inc
The technical support so far has just been helping with the setup via the initial webinar. The technician was very...
Read full review of CrowdStrike Falcon »
Suryaa Kiran
Security Engineer at MIT ESP
The support is good.
Read full review of CrowdStrike Falcon Exposure Management »
Anonymous User
Director of Information Assurance at a computer software company
I have not used the support.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Director Of Infrastructure Solutions at a computer software company
Support is very helpful. They are responsive and able to assist and answer our questions. We are happy wit the level...
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Security Analyst at a manufacturing company
The customer support from CrowdStrike Falcon is very good and very trustworthy.
Read full review of CrowdStrike Falcon »
Anonymous User
Information security manager at a government
The customer support for CrowdStrike Falcon Complete MDR is pretty good. We raise tickets when we have issues or...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Team Lead for Global Security at a non-tech company
Support has been very good.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
InfoSecAnalyst at a renewables & environment company
CrowdStrike support for this solution has been generally useful for technical questions and deployment guidance. The...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Anonymous User
Team Lead, Security Operations at a tech vendor
CrowdStrike Falcon differentiates itself from other cybersecurity platforms I have used or evaluated by being a...
Read full review of CrowdStrike Falcon »
Anonymous User
Senior Secops Engineer at a program development consultancy
I would evaluate customer service and technical support as generally good, but we must mention 2024 because that was...
Read full review of CrowdStrike Falcon »
Kunal Gupta
Security Engineer at a tech services company
The support portal of CrowdStrike is active and helpful if needed.
Read full review of CrowdStrike Falcon »
Dominick DeDonno
System Administrator at W. O. Grubb Steel Erection, Inc.
I evaluate customer service and technical support for CrowdStrike Falcon Next-Gen SIEM as great. We have never had an...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Bhupesh-Sharma
Large account Manager at Softcell Technologies Limited
Technical support depends on a system integrator. CrowdStrike technical support regarding Identity Protection has a...
Read full review of CrowdStrike Falcon »

Review 1 of 30

Salahuddin Dalhatu
IT Operations Officer (SCOPE) at United Nations World Food Programme
The technical support is excellent. They are persistent and thorough with their investigations and are extremely...
Read full review of Faronics Deep Freeze »

Review 1 of 1

Technical Support

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