Compare CrowdStrike vs Faronics

CrowdStrike

Based on 276 reviews.

Faronics

Based on 1 review.

Sample Customers

Faronics Anti-Virus

Glenpool Public Schools, Ballston Spa Central School District

Faronics Anti-Executable

Sudbury, ON, Softchoices Sustainability

Popular Solutions

CrowdStrike Falcon

42 reviews

CrowdStrike Falcon Complete MDR

13 reviews

CrowdStrike Falcon Cloud Security

22 reviews

Faronics Deep Freeze

0 reviews

Top Industries

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Comms Service Provider

University

17%

Government

12%

Computer Software Company

12%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
Read full review of CrowdStrike Falcon Cloud Security »
HectorRios
IT COMMUNICATIONS AND NETWORKS at a legal firm
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use...
Read full review of CrowdStrike Observability »
Sachin Bode
IT Manager at a manufacturing company
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing...
Read full review of CrowdStrike Falcon Complete MDR »
Waleed Omar
Information Security Specialist at a educational organization
We are protecting our endpoints, workstations, servers, and cloud workloads. This includes effective use of antivirus...
Read full review of CrowdStrike Falcon »
Waleed Omar
Information Security Specialist at a educational organization
We are using CrowdStrike multiple modules within CrowdStrike. We are using CrowdStrike as an EDR, as an asset...
Read full review of CrowdStrike Falcon Exposure Management »

Review 1 of 5

Salahuddin Dalhatu
IT Operations Officer (SCOPE) at a non-profit

Read full review of Faronics Deep Freeze »

Review 1 of 1

Customer Service

Sesan SULE
SOC Analyst at a tech services company
I rate CrowdStrike support 8 out of 10. We've had a good experience with them. They're helpful and always respond...
Read full review of CrowdStrike Falcon Cloud Security »
Sandesh Dumbre
Senior Information Security Engineer at a tech services company
I'm absolutely satisfied with CrowdStrike's support. They have a robust support team that is always there to help.
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Robert S. Balter
Owner at a legal firm
I rate CrowdStrike support 10 out of 10. It's an email-based procedure. You create a case, and they notify you when...
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Rodrigo Censi
Technical Support Analyst at a computer software company
With the support of the CrowdStrike team, I rate them a ten out of ten. I don't have any problems with support....
Read full review of CrowdStrike Falcon Complete MDR »
Renju Varghese
General Manager at a computer software company
The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could...
Read full review of CrowdStrike Falcon Complete MDR »
RageshSingh
Cyber Security Engineer at a computer software company
Technical support has been very good. They are very helpful. It's a strong point for the product.
Read full review of CrowdStrike Falcon Complete MDR »
Waleed Omar
Information Security Specialist at a educational organization
CrowdStrike Falcon's technical support is good.
Read full review of CrowdStrike Falcon »
ThomasZeulner
Chief Information Security Officer at a manufacturing company
The technical support is great.
Read full review of CrowdStrike Falcon Complete MDR »
Ali Minissi
Group IT Director - Technical Operations at a construction company
The technical support is responsive.
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Shaik Shaheer
Security | SIEM Engineer at a tech services company
Around six months ago, we engaged in a workshop with one of CrowdStrike's Subject Matter Experts. During this...
Read full review of Falcon LogScale »
Park Armstrong
Chief Technical and Solution Architect at a tech vendor
CrowdStrike Falcon needs to better its SE sales engineer team. The people didn't fully understand all the different...
Read full review of CrowdStrike Falcon »
AJITHH G
Solution Engineer at a comms service provider
We have not had any issues with technical support. Much of what we use is online documentation.
Read full review of CrowdStrike Falcon »
Zuhair Hasan
Manager, Information Technology Security at a construction company
The service is fast and responsive, with tickets usually handled in less than 24 hours.
Read full review of CrowdStrike Falcon Sandbox »
Michael Getz
Enterprise Cybersecurity Architect at a manufacturing company
I would give the technical support 10 out of 10 for the past year. They have improved a lot of things in response to...
Read full review of CrowdStrike Falcon »
Anonymous User
Director of Information Assurance at a computer software company
I have not used the support.
Read full review of CrowdStrike Falcon Complete MDR »
Smaan Boonsamorn
Senior Solution Manager at a tech services company
The technical support is good. However, the technical support is outsourced to India which causes some language...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Specialist, Lead Desktop Support at a energy/utilities company
I rate the technical support from CrowdStrike Falcon a five out of five.
Read full review of CrowdStrike Falcon »
Anonymous User
Vice President at a financial services firm
The technical support is good but the response time can be improved.
Read full review of CrowdStrike Falcon »
Anonymous User
intermission security office at a computer software company
The customer service is quite satisfactory, with a reliable response time adhering to the service level agreement. I...
Read full review of CrowdStrike Falcon Complete MDR »
Erik Sobel
Director of Security at a insurance company
The technical support is excellent. Though, as the company has grown, the technical support has felt less personal.
Read full review of CrowdStrike Falcon »
Anonymous User
Infrastructure and support manager at a healthcare company
I have been in contact with technical support and they seemed competent, as well as quick to respond. I would rate...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Solutions Architect at a tech services company
They are very responsive. I'd definitely rate them a solid nine.
Read full review of CrowdStrike Falcon Cloud Security »
Jeremy S.
Director of IT at a tech services company
The technical support is excellent. I've only used it a couple of times and they were extremely responsive and very...
Read full review of CrowdStrike Falcon »
Anonymous User
Head Of Information Security at a financial services firm
Our only experience in terms of contacting the technical support team for CrowdStrike Falcon Complete was during...
Read full review of CrowdStrike Falcon Complete MDR »
Ahmed_Emara
Infrastructure Manager at a venture capital & private equity firm
We've used technical support, and I rate them a ten out of ten.
Read full review of CrowdStrike Falcon »
Anonymous User
Program Manager at a energy/utilities company
Nothing is perfect in this world. There will always be positive and negative aspects associated with the product. I...
Read full review of CrowdStrike Falcon Cloud Security »
Martin Huňa
BDM at a tech services company
It's difficult for me to rate their technical support since I'm not using it much. However, when we created tickets...
Read full review of CrowdStrike Falcon Exposure Management »
Anonymous User
Consultant at a computer software company
My experience has been good so far.
Read full review of CrowdStrike Falcon »
WanderMenezes
Senior Principal Security Manager
The technical support for this solution is not very good, and issues will not be picked up unless the ticket raised...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
IT Director at a computer software company
The technical support is good.
Read full review of CrowdStrike Falcon Complete MDR »

Review 1 of 30

Salahuddin Dalhatu
IT Operations Officer (SCOPE) at a non-profit
The technical support is excellent. They are persistent and thorough with their investigations and are extremely...
Read full review of Faronics Deep Freeze »

Review 1 of 1

Technical Support

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