Compare CrowdStrike vs Faronics

CrowdStrike

Based on 275 reviews.

Faronics

Based on 1 review.

Sample Customers

Faronics Anti-Virus

Glenpool Public Schools, Ballston Spa Central School District

Faronics Anti-Executable

Sudbury, ON, Softchoices Sustainability

Popular Solutions

CrowdStrike Falcon

46 reviews

CrowdStrike Falcon Complete MDR

15 reviews

CrowdStrike Falcon Cloud Security

24 reviews

Faronics Deep Freeze

0 reviews

Top Industries

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Government

University

17%

Government

12%

Computer Software Company

12%

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
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HectorRios
IT COMMUNICATIONS AND NETWORKS at a legal firm
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use...
Read full review of CrowdStrike Observability »
Waleed Omar
Information Security Specialist at a educational organization
We are protecting our endpoints, workstations, servers, and cloud workloads. This includes effective use of antivirus...
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Waleed Omar
Information Security Specialist at a educational organization
We are using CrowdStrike multiple modules within CrowdStrike. We are using CrowdStrike as an EDR, as an asset...
Read full review of CrowdStrike Falcon Exposure Management »
Muhammad Fahad
Assistant Director to ACIR at a government
There are several use cases for CrowdStrike Falcon Complete MDR. The main ones include 24/7 threat monitoring,...
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Review 1 of 5

Salahuddin Dalhatu
IT Operations Officer (SCOPE) at a non-profit

Read full review of Faronics Deep Freeze »

Review 1 of 1

Customer Service

Darrin Barnes
Chief Information Officer at a tech services company
I love the team. They have a fine balance of technical and service. It is a very good thing. I would rate them a nine...
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NiteshSharma
Pre-Sales Architect at a tech services company
The technical support is good; we raise a case using the portal and get a call back within a day. Help is available...
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Dario Bigi
Cybersecurity Analyst at a security firm
CrowdStrike's technical support is excellent. The team is highly knowledgeable and provides comprehensive assistance.
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Omkar Kesarkar
Manager II at a insurance company
The solution's technical support is not good. I rate the technical support a four to five out of ten.
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RageshSingh
Cyber Security Engineer at a computer software company
Technical support has been very good. They are very helpful. It's a strong point for the product.
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Ajit_Singh
AVP IT & Communication at Proactive Construction Pvt. Ltd at a tech services company
Our distributors provide excellent technical support, and we have experts in our systems. Generally, we don't require...
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Oleg Cherevko
Information security & IT technology Engineer at a computer software company
The technical support is very easy to reach and helpful; I would rate it as ten out of ten.
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Akash Jogbond
Team Lead at a security firm
The customer service and support team are very good but it can be challenging to get hold of them.
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Mahmoud Hanafi
IT Operation Manager at a construction company
I rate CrowdStrike support 10 out of 10. They have a perfect support team. When we're working with technical support,...
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Innam Ul Haq
Cyber Security Engineer at a tech services company
The technical support is good. We access through our OEM partner whenever support is required.
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Krishna .R
Cyber Security Regional Head at a computer software company
If customers want technical support, they need to subscribe to a special service that they need to pay for. When it...
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Nakul Chopra
Owner at a computer software company
We have yet to contact technical support. I can't speak to how their services are.
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Anonymous User
Head Cyberdefense at a tech vendor
While the technical support meets all response time commitments outlined in our Service Level Agreement, some users...
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Saifuddin Ebrahim
Senior System Engineer at a computer software company
Technical support could move a bit faster. We find that it takes time - at least a day - to reach support and then...
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Anonymous User
Analista de segurança de TI at a tech services company
The technical support is very good, it is perfect.
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Smaan Boonsamorn
Senior Solution Manager at a tech services company
The technical support is good. However, the technical support is outsourced to India which causes some language...
Read full review of CrowdStrike Falcon Complete MDR »
FlorianKastler
Engineer Avan Vente at a tech services company
The support from CrowdStrike Falcon Complete is very fast. The support could improve if it was in the French...
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Parikshit Goutam
IT Manager at a consultancy
We can call the tech support, if needed. Then, they have a dedicated rep for us.
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Anonymous User
Team Lead for Global Security at a non-tech company
Support has been very good.
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Michael Getz
Enterprise Cybersecurity Architect at a manufacturing company
I would give the technical support 10 out of 10 for the past year. They have improved a lot of things in response to...
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Anonymous User
Solutions Architect at a tech services company
They are very responsive. I'd definitely rate them a solid nine.
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Information Technology Infrastructure Manager (Region 2 IT Manager) at a transportation company
I have had a very limited experience with the customer support team. So, their response time was far worse than any...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Cybersecurity Advisor at a security firm
Technical support is good. The company also offered training for resellers.
Read full review of CrowdStrike Falcon Complete MDR »
Bhupesh-Sharma
Large account Manager at a media company
I would rate the technical support from CrowdStrike as good, actually more than good.
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Anonymous User
AVP of Tech at a insurance company
I've never dealt with technical support.
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BambangTrisilo
IT consultant at a insurance company
Technical support from CrowdStrike Falcon is good because usually in Indonesia we have a partner, and if the partner...
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Anonymous User
Head Of Infrastructure at a insurance company
Their customer support is good. I've always gotten the answers that I needed timely and with the content I needed.
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Anonymous User
Especialista em SeguranÃ§a da InformaÃ§Ã£o - DFIR at a financial services firm
I have not contacted support. However, I do not have any bad reports about their performance.
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Anonymous User
Director of Information Assurance at a computer software company
I have not used the support.
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Kunal Gupta
Security Engineer at a tech services company
The support portal of CrowdStrike is active and helpful if needed.
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Review 1 of 30

Salahuddin Dalhatu
IT Operations Officer (SCOPE) at a non-profit
The technical support is excellent. They are persistent and thorough with their investigations and are extremely...
Read full review of Faronics Deep Freeze »

Review 1 of 1

Technical Support

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