Compare CrowdStrike vs NCC Group

CrowdStrike

Based on 246 reviews.

NCC Group

Sample Customers

CrowdStrike Falcon Complete MDR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Popular Solutions

CrowdStrike Falcon

44 reviews

CrowdStrike Falcon Complete MDR

21 reviews

CrowdStrike Falcon Cloud Security

28 reviews

Top Industries

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

Government

Computer Software Company

18%

Comms Service Provider

14%

Educational Organization

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ManelAlvarez
Technical engineer at Devoteam Management Consulting
I have been using CrowdStrike Observability for the past two months with a focus on the cloud environment,...
Read full review of CrowdStrike Observability »
Saif Ullah Khan
Security Engineer at ebryx
I am working for an MSSP. We use CrowdStrike on a daily basis for different clients across the globe for security...
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Otis Brinson
Principal at GoTo Foods
I use the solution in my company on the endpoint, and then we're using it on our point of sales in all of our...
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Abhimanyu Raj
Senior Consultant at Ernst & Young
The main reasons I use this product are for security and alerting. It is essential for alerting and any kind of...
Read full review of CrowdStrike Falcon Sandbox »
Jeremy S.
Director of IT at a tech services company
We use this product for endpoint security and threat remediation.
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Review 1 of 5

No Data Available

Customer Service

Sathya Paul
Director Of Information Technology at TollPlus LLC.
Technical support could be better because there are ownership issues. For example, when you raise a support case...
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Robert S. Balter
Owner at RSBPC
I rate CrowdStrike support 10 out of 10. It's an email-based procedure. You create a case, and they notify you when...
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Chintan-Vyas
Associate Director at a financial services firm
Technical support is average. We are not seeing any extraordinary service and not many issues also. It's average, it...
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Renju Varghese
General Manager at itcinfotech
The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could...
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Mohammad Yassien
Cloud Engineer at Al-Khaleej Training and Education
CrowdStrike Falcon Complete offers faster technical support compared to Microsoft, which often has long response...
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Jay Majumdar
IT Operations at AkshayaPatra
I have not contacted the technical support from CrowdStrike Falcon Complete.
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Omkar Kesarkar
Manager II at ICICI Prudential Life Insurance Company Ltd
The solution's technical support is not good. I rate the technical support a four to five out of ten.
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Nakul Chopra
Owner at IT Solution
We have yet to contact technical support. I can't speak to how their services are.
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Kunal Bhujbal
Associate Director at a consultancy
The technical support is excellent.
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Anonymous User
Vice President at a financial services firm
The technical support is good but the response time can be improved.
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Anonymous User
IT Security Operations Administrator at a energy/utilities company
Technical support has been great. I'd rate them ten out of ten. You can open up tickets right from the dashboard...
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Adeeb Khan
Senior Data Hosting and Security Special at Two aquate
We get support from their local vendors. We have a lot of local support. If they cannot handle the case, they...
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Rohith Kumar-Gurram
Cybersecurity Analyst at a computer software company
The technical support is good.
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Anonymous User
Director Of Infrastructure Solutions at a computer software company
Support is very good. They were very helpful during setup. They got back to us pretty quickly. We haven't had any...
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WanderMenezes
Senior Principal Security Manager
The technical support for this solution is not very good, and issues will not be picked up unless the ticket raised...
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Tom Smolinsky
Executive Technology Advisor at Vitso
We haven't used technical support.
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Felipe Mendez
Director Operaciones SOC at IQSEC SA
Technical support in Latin America is delayed. Many times, the customers ask for something from support but they...
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CanbolatAydin
Product Manager at E-DATA TEKNOLOJİ
I have contacted customer support four times and they have a very quick response time which is really satisfying. I...
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Anonymous User
Solutions Architect at a tech services company
They are very responsive. I'd definitely rate them a solid nine.
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Anonymous User
Analista de segurança de TI at a tech services company
The technical support is very good, it is perfect.
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Anonymous User
Deputy Manager Of Information Technology at a consultancy
They have been very responsive. There are no concerns about their service.
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Anonymous User
Sr Manager - Information Security & Researcher at a tech services company
The technical support is good. You raise a complaint, and they respond immediately.
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Anonymous User
System Engineer at a tech consulting company
Technical support response times are contingent upon the severity level of the issue. However, we ensure prompt...
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Anonymous User
Senior Associate - IT at a financial services firm
Technical support for this solution is good.
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Anonymous User
Senior Cyber Security Analyst
The technical support is pretty good. They're trained in their product and they have a system in place where if the...
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Anonymous User
IT Director at a computer software company
The technical support is good.
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MaheshVarma
Assistant Vice President at a financial services firm
Technical support was fantastic, however, frankly speaking, we barely had a chance to get in touch with the technical...
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Anonymous User
Partner at Fortium Partners: Interim, virtual & fractional CISO and CPO at a tech services company
I have interacted with them, and they are excellent.
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Stephen Hand
Director, IT & Systems Security at Tilson
Technical support is an area for improvement. If you have an actual issue, such as an identified threat, then they...
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Anonymous User
Especialista em SeguranÃ§a da InformaÃ§Ã£o - DFIR at a financial services firm
I have not contacted support. However, I do not have any bad reports about their performance.
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Review 1 of 30

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Technical Support

No Data Available

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