Compare CrowdStrike vs NCC Group

CrowdStrike

Based on 289 reviews.

NCC Group

Sample Customers

CrowdStrike Falcon Complete MDR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Popular Solutions

CrowdStrike Falcon

26 reviews

CrowdStrike Falcon Complete MDR

5 reviews

CrowdStrike Falcon Cloud Security

16 reviews

Top Industries

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

19%

Computer Software Company

11%

Educational Organization

11%

Performing Arts

11%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
Read full review of CrowdStrike Falcon Cloud Security »
HectorRios
IT COMMUNICATIONS AND NETWORKS at Américas BPS
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use...
Read full review of CrowdStrike Observability »
Oluwajuwon Olorunlona
Cyber Security Engineer at eprocessconsulting
I primarily use CrowdStrike, along with some other solutions. I have been using Falcon LogScale for approximately a...
Read full review of Falcon LogScale »
Sachin Bode
IT Manager at IFB Industries Ltd
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing...
Read full review of CrowdStrike Falcon Complete MDR »
Waleed Omar
Information Security Specialist at Arab Open University
We are using CrowdStrike multiple modules within CrowdStrike. We are using CrowdStrike as an EDR, as an asset...
Read full review of CrowdStrike Falcon Exposure Management »

Review 1 of 5

No Data Available

Customer Service

Ben Nnatuanya
Manager, Security Operations Centre at Phillips Consulting Limited
The solution's technical support is handled centrally by CrowdStrike, and the support was also good and knowledgeable.
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Abhimanyu Das
Senior Cybersecurity Engineer at Kyndryl
Customer support for CrowdStrike Falcon Cloud Security is good; I find it satisfactory. I would rate the customer...
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Abhishek A
Trainee Engineer at COMPASS IT Solutions & Services Pvt.Ltd.
I'm not aware of any Falcon Complete technical support. But I am aware of the technical support for the other module....
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Ashutosh Jha
Project Engineer at IT Solution
Customer support is good for CrowdStrike Falcon; they have the best support.
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Chethan R
Windows Security Patching Operation III (Cyber Operations) at CBTS
I have a very good in-house team of about 20 to 30 people working with CrowdStrike Falcon Cloud Security, and we...
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AbhishekBirkett
Senior Manager - Enterprise Accounts at Hitachi Systems, Ltd.
The customer support for this solution is good. We have not had any bad feedback from customers. They are very quick...
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Abhishek Nayak
Soc L1 Engineer at Softcell Technologies Limited
I have never had to contact technical support for Falcon LogScale.
Read full review of Falcon LogScale »
Innam Ul Haq
Cyber Security Engineer at Amazure Technologies Private Limited
The technical support is good. We access through our OEM partner whenever support is required.
Read full review of CrowdStrike Falcon Cloud Security »
Krishna .R
Cyber Security Regional Head at a computer software company
If customers want technical support, they need to subscribe to a special service that they need to pay for. When it...
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Debjoy Biswas
Consulting Manager at Wipro Limited
I have not worked directly with the technical support team of CrowdStrike Falcon Complete. My company has a different...
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Bhupesh-Sharma
Large account Manager at Softcell Technologies Limited
I would rate the technical support from CrowdStrike as good, actually more than good.
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Anonymous User
Cybersecurity Advisor at a security firm
Technical support is good. The company also offered training for resellers.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
IT Director at a computer software company
The technical support is good.
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Erik Hart
Chief Information Security Officer at a real estate/law firm
My experience with the technical support has been great. Part of it is also the level of access that I have at...
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Tom Smolinsky
Executive Technology Advisor at Vitso
We haven't used technical support.
Read full review of CrowdStrike Falcon »
AjaySharma3
IT- Manager at Orient Craft Ltd.
From one to ten, I would rate the support of CrowdStrike Falcon Sandbox as eight.
Read full review of CrowdStrike Falcon Sandbox »
Anonymous User
Technical Manager at a tech vendor
Customer service is rated nine out of ten. So far, so good.
Read full review of Falcon LogScale »
Anonymous User
Sr Manager - Information Security & Researcher at a tech services company
The technical support is good. You raise a complaint, and they respond immediately.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Specialist, Lead Desktop Support at a energy/utilities company
I rate the technical support from CrowdStrike Falcon a five out of five.
Read full review of CrowdStrike Falcon »
Anonymous User
Chief Technology Officer at a manufacturing company
The technical support is good. We have not had any issues with them.
Read full review of CrowdStrike Falcon »
Anonymous User
FSE at a computer software company
The technical support is good; it's not bad and not the best.
Read full review of CrowdStrike Falcon Complete MDR »
Edward-Walton
Security Principal at Trifecta Cloud Security Solutions
There are two numbers to reach out to the technical support team. Considering the time taken to reach out to them...
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Anonymous User
IT Security Operations Administrator at a energy/utilities company
Technical support has been great. I'd rate them ten out of ten. You can open up tickets right from the dashboard...
Read full review of CrowdStrike Falcon Complete MDR »
Senthil Kumar Manian
Director at Zuci Systems
I frequently contact CrowdStrike's support and generally find it to be mostly good. There are options for either...
Read full review of CrowdStrike Observability »
Anonymous User
Global Data Protection/Privacy Manager, FIP, CIPP/E, CIPM, CISSP at a manufacturing company
I've never been in touch with technical support. A different team handles that aspect. I cannot speak to how helpful...
Read full review of CrowdStrike Falcon Complete MDR »
Mahesh Haba
DGM IT at Union Bank of Colombo
We have only required our local support, they have been sufficient for our needs.
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Anonymous User
Head Of Information Security (CISO) at a financial services firm
I had to contact support for some minor issues and they were able to help us out pretty well.
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Anonymous User
System Engineer at a tech consulting company
Technical support response times are contingent upon the severity level of the issue. However, we ensure prompt...
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NormanCyman
IT Security Analyst at U.S. Venture, Inc.
I have never used their standard technical support. I do everything through their unofficial Reddit support forum....
Read full review of CrowdStrike Falcon »
WanderMenezes
Senior Principal Security Manager at a consultancy
The technical support for this solution is not very good, and issues will not be picked up unless the ticket raised...
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Review 1 of 30

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Technical Support

No Data Available

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