Compare CrowdStrike vs NCC Group

CrowdStrike

Based on 258 reviews.

NCC Group

Sample Customers

CrowdStrike Falcon Complete MDR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Popular Solutions

CrowdStrike Falcon

46 reviews

CrowdStrike Falcon Complete MDR

16 reviews

CrowdStrike Falcon Cloud Security

25 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Government

Comms Service Provider

17%

Educational Organization

12%

Computer Software Company

12%

Performing Arts

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ManelAlvarez
Technical engineer at Devoteam Management Consulting
I have been using CrowdStrike Observability for the past two months with a focus on the cloud environment,...
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Waleed Omar
Information Security Specialist at Arab Open University
We are protecting our endpoints, workstations, servers, and cloud workloads. This includes effective use of antivirus...
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Sandeep Nagar
Co-Founder and Director at Securevel Solutions Pvt ltd
We mostly deal with CrowdStrike Falcon Exposure Management which provides EDR functionalities, offering customers...
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Saif Ullah Khan
Security Engineer at ebryx
I am working for an MSSP. We use CrowdStrike on a daily basis for different clients across the globe for security...
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Otis Brinson
Principal at GoTo Foods
I use the solution in my company on the endpoint, and then we're using it on our point of sales in all of our...
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Review 1 of 5

No Data Available

Customer Service

Ben Nnatuanya
Manager, Security Operations Centre at Phillips Consulting Limited
The solution's technical support is handled centrally by CrowdStrike, and the support was also good and knowledgeable.
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Alfredo Alvim
Telecommunications Engineer at Portugal Telecom
The support team is not able to resolve our issues in a timely manner. I rate the technical support a seven out of ten.
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Shubham Sinha.
Senior Principal Information Security Analyst at Veritas Technologies LLC
I would rate them a seven out of ten. They take a lot of time to come back to us.
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Waleed Omar
Information Security Specialist at Arab Open University
CrowdStrike Falcon's technical support is good.
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Khushru_Mistry
Chief Technology Officer at GM Modular
We have not had occasion to contact technical support.
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Renju Varghese
General Manager at a computer software company
The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could...
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Emma Kadiroglu
Cyber Security Analyst at a tech services company
I have contacted technical support many times and they are always quick to respond and resolve my issues.
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Murali Krishnan L
Technical Manager (SOC Operations) at Novac Technology Solutions
The support from Crowdstrike Falcon XDR is of a middle level. It is not good and it is not bad. I rate the support...
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Abhishek A
Trainee Engineer at COMPASS IT Solutions & Services Pvt.Ltd.
We have a Technical Account Manager (TAM). We can directly call them and raise a ticket. Initially, it was a six or...
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KismatKunwar
Security Analyst at Raechal Enterprises Pvt Ltd
CrowdStrike's technical support is very good, and I would give them a ten out of ten.
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Anonymous User
Product Manager, CyberSecurity at a tech services company
The technical support so far has been good. It would be better if they had people in the country, in South Africa....
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Anonymous User
Specialist, Lead Desktop Support at a energy/utilities company
I rate the technical support from CrowdStrike Falcon a five out of five.
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Anonymous User
Director of Information Assurance at a computer software company
I have not used the support.
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KajeevanRajanayagam
Cyber Security Manager at a healthcare company
My team has interacted with tech support and I believe the issues were resolved in a timely manner.
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Anonymous User
Head Of Infrastructure at a insurance company
Their customer support is good. I've always gotten the answers that I needed timely and with the content I needed.
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Anonymous User
Information Technology Infrastructure Manager (Region 2 IT Manager) at a transportation company
I have had a very limited experience with the customer support team. So, their response time was far worse than any...
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Sanjay Dahiya
Global IT Infrastructure Manager at TMF Group
We get a lot of proactive support from Crowdstrike. Before anything enters our environment, we get a lot of...
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Anonymous User
Manager of infrastructure support at Fenix Innovations
I would rate their support a five out of ten because they do not respond. We have taken premium support with them. If...
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Felipe Mendez
Director Operaciones SOC at IQSEC SA
Technical support in Latin America is delayed. Many times, the customers ask for something from support but they...
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Anonymous User
Gerente General de IngenierÃa y Servicios at a tech services company
We have needed to create a service request with support. It took them to solve one incident three days. They could be...
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Anonymous User
AVP of Tech at a insurance company
I've never dealt with technical support.
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Parikshit Goutam
IT Manager at a consultancy
We can call the tech support, if needed. Then, they have a dedicated rep for us.
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Ahmed_Emara
Infrastructure Manager at Quaracrm
We've used technical support, and I rate them a ten out of ten.
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Anonymous User
Security Systems Analyst at a retailer
We have had very positive interactions with not only our manage service provider, but the vendor directly. They've...
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MTHULISI-KUMALO
Junior Security Engineer at Altron
I'm very happy with CrowdStrike's technical support.
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Anonymous User
Security Engineer at a tech services company
We haven't had to use their technical support.
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Anonymous User
Senior Cyber Security Analyst
The technical support is pretty good. They're trained in their product and they have a system in place where if the...
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Anonymous User
Senior Associate - IT at a financial services firm
Technical support for this solution is good.
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Bhupesh-Sharma
Large account Manager at Softcell Technologies Limited
I would rate the technical support from CrowdStrike as good, actually more than good.
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Anonymous User
Team Lead for Global Security at a non-tech company
Support has been very good.
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Review 1 of 30

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Technical Support

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