Compare CrowdStrike vs NCC Group

CrowdStrike

Based on 275 reviews.

NCC Group

Sample Customers

CrowdStrike Falcon Complete MDR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Popular Solutions

CrowdStrike Falcon

46 reviews

CrowdStrike Falcon Complete MDR

15 reviews

CrowdStrike Falcon Cloud Security

24 reviews

Top Industries

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Government

Comms Service Provider

15%

Computer Software Company

13%

Performing Arts

12%

Educational Organization

12%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
Read full review of CrowdStrike Falcon Cloud Security »
HectorRios
IT COMMUNICATIONS AND NETWORKS at a legal firm
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use...
Read full review of CrowdStrike Observability »
Waleed Omar
Information Security Specialist at a educational organization
We are protecting our endpoints, workstations, servers, and cloud workloads. This includes effective use of antivirus...
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Waleed Omar
Information Security Specialist at a educational organization
We are using CrowdStrike multiple modules within CrowdStrike. We are using CrowdStrike as an EDR, as an asset...
Read full review of CrowdStrike Falcon Exposure Management »
Muhammad Fahad
Assistant Director to ACIR at a government
There are several use cases for CrowdStrike Falcon Complete MDR. The main ones include 24/7 threat monitoring,...
Read full review of CrowdStrike Falcon Complete MDR »

Review 1 of 5

No Data Available

Customer Service

KismatKunwar
Security Analyst at a tech services company
CrowdStrike's technical support is very good, and I would give them a ten out of ten.
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Gogineni Venkatachowdary
Cloud Operations Center Analyst at a pharma/biotech company
Technical support is great.
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Shubham Sinha.
Senior Principal Information Security Analyst at a tech vendor
I would rate them a seven out of ten. They take a lot of time to come back to us.
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Muhammad Fahad
Assistant Director to ACIR at a government
The L1 engineer should be more technical to improve the support.
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Otis Brinson
Principal at a consumer goods company
I would say the tool's customer service has been able to respond and give us the answers that we needed. I rate the...
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Abhishek A
Trainee Engineer at a tech services company
We have a Technical Account Manager (TAM). We can directly call them and raise a ticket. Initially, it was a six or...
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Juherry Erda
Senior Engineer at a manufacturing company
Technical support is quite good. We can just WhatsApp the technical easily.
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Oleg Cherevko
Information security & IT technology Engineer at a computer software company
The technical support is very easy to reach and helpful; I would rate it as ten out of ten.
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Khushru_Mistry
Chief Technology Officer at a manufacturing company
We have not had occasion to contact technical support.
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Ergest Alite
Head of Presales Engineering Department at a comms service provider
We contacted technical support once and there was a delay from that SOC center. We haven't contacted support again.
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Suzan Demir
Sales Operations Specialist at a computer software company
CrowdStrike's technical support is good, I haven't heard any complaints about it.
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Suryaa Kiran
Security Engineer at a computer software company
The support is good.
Read full review of CrowdStrike Falcon Exposure Management »
Senthil Kumar Manian
Director at a tech services company
I frequently contact CrowdStrike's support and generally find it to be mostly good. There are options for either...
Read full review of CrowdStrike Observability »
Natthapong Prayadsub
IT Infrastructure Manager at a computer software company
I haven't contacted technical support. Therefore, I can't make an assessment of their services.
Read full review of CrowdStrike Falcon Complete MDR »
Bhupesh-Sharma
Large account Manager at a media company
I would rate the technical support from CrowdStrike as good, actually more than good.
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Anonymous User
FSE at a computer software company
The technical support is good; it's not bad and not the best.
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Felipe Mendez
Director Operaciones SOC at a tech services company
Technical support in Latin America is delayed. Many times, the customers ask for something from support but they...
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GeofreyMwaseba
SOC Analyst at a financial services firm
We have contacted technical support multiple times. I would rate the technical support a three and a half out of...
Read full review of CrowdStrike Falcon »
PankajKumar24
IT Manager at a tech services company
The CrowdStrike support is not good; the support team does not come remotely, and we repeatedly ask them to collect...
Read full review of CrowdStrike Falcon Sandbox »
Anonymous User
Head Cyberdefense at a tech vendor
While the technical support meets all response time commitments outlined in our Service Level Agreement, some users...
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Anonymous User
Director Of Infrastructure Solutions at a computer software company
Support is very good. They were very helpful during setup. They got back to us pretty quickly. We haven't had any...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Sr Manager - Information Security & Researcher at a tech services company
The technical support is good. You raise a complaint, and they respond immediately.
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Martin Huňa
BDM at a tech services company
It's difficult for me to rate their technical support since I'm not using it much. However, when we created tickets...
Read full review of CrowdStrike Falcon Exposure Management »
Jeremy S.
Director of IT at a tech services company
The technical support is excellent. I've only used it a couple of times and they were extremely responsive and very...
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Anonymous User
Information Security Analyst at a retailer
The technical support is good.
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John Seaver
Director Of Information Technology at a engineering company
The technical support do a good job.
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Anil Kishore
Lead Engg. Information Assurance at a computer software company
CrowdStrike support is good, but in some cases, it takes time to resolve on-premises solutions. I would rate the...
Read full review of Falcon LogScale »
Anonymous User
intermission security office at a computer software company
The customer service is quite satisfactory, with a reliable response time adhering to the service level agreement. I...
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Anonymous User
Product Manager, CyberSecurity at a tech services company
The technical support so far has been good. It would be better if they had people in the country, in South Africa....
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AjaySharma3
IT- Manager at a retailer
From one to ten, I would rate the support of CrowdStrike Falcon Sandbox as eight.
Read full review of CrowdStrike Falcon Sandbox »

Review 1 of 30

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Technical Support

No Data Available

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