Compare CrowdStrike vs NSFOCUS

CrowdStrike

Based on 275 reviews.

NSFOCUS

Based on 1 review.

Sample Customers

NSFOCUS TAS

G20 Summit 2016

NSFOCUS WVSS

G20 Summit 2016

Popular Solutions

CrowdStrike Falcon

46 reviews

CrowdStrike Falcon Complete MDR

15 reviews

CrowdStrike Falcon Cloud Security

24 reviews

NSFOCUS Web Application Firewall

0 reviews

Top Industries

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Government

Comms Service Provider

14%

Manufacturing Company

12%

Computer Software Company

University

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
Read full review of CrowdStrike Falcon Cloud Security »
HectorRios
IT COMMUNICATIONS AND NETWORKS at a legal firm
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use...
Read full review of CrowdStrike Observability »
Waleed Omar
Information Security Specialist at a educational organization
We are protecting our endpoints, workstations, servers, and cloud workloads. This includes effective use of antivirus...
Read full review of CrowdStrike Falcon »
Waleed Omar
Information Security Specialist at a educational organization
We are using CrowdStrike multiple modules within CrowdStrike. We are using CrowdStrike as an EDR, as an asset...
Read full review of CrowdStrike Falcon Exposure Management »
Muhammad Fahad
Assistant Director to ACIR at a government
There are several use cases for CrowdStrike Falcon Complete MDR. The main ones include 24/7 threat monitoring,...
Read full review of CrowdStrike Falcon Complete MDR »

Review 1 of 5

Anonymous User
Desktop Engineer at a media company
The solution is set up for application protection. We also use some application software in our data center to...
Read full review of NSFOCUS Web Application Firewall »

Review 1 of 1

Customer Service

Marco-VIVALDELLI
CEO at a consultancy
I rate CrowdStrike support 10 out of 10. They have one of the best teams that I've worked with. They're very fast and...
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Park Armstrong
Chief Technical and Solution Architect at a tech vendor
CrowdStrike Falcon needs to better its SE sales engineer team. The people didn't fully understand all the different...
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ZakariaFawzy
Presales Consultant at a tech services company
I would rate the technical support from CrowdStrike Falcon Sandbox as very good. If I would rate support on a scale...
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Mahmoud Hanafi
IT Operation Manager at a construction company
I rate CrowdStrike support 10 out of 10. They have a perfect support team. When we're working with technical support,...
Read full review of CrowdStrike Falcon Complete MDR »
Robert S. Balter
Owner at a legal firm
I rate CrowdStrike support 10 out of 10. It's an email-based procedure. You create a case, and they notify you when...
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Debjoy Biswas
Consulting Manager at a tech vendor
I have not worked directly with the technical support team of CrowdStrike Falcon Complete. My company has a different...
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Ben Nnatuanya
Manager, Security Operations Centre at a computer software company
The solution's technical support is handled centrally by CrowdStrike, and the support was also good and knowledgeable.
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Maurizio Spelta
Senior Manager at a financial services firm
The technical support is good. All it depends on the rules you have in place for the engagement of support.
Read full review of CrowdStrike Falcon Complete MDR »
Abhimanyu Das
Senior Associate at a tech vendor
Customer support for CrowdStrike Falcon Cloud Security is good; I find it satisfactory. I would rate the customer...
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Dan Brunnquell
Director Of Information Technology at a financial services firm
I don't have to talk to their technical support often. When I need help, I contact them by email. Sometimes it takes...
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Anonymous User
AVP of Tech at a insurance company
I've never dealt with technical support.
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Mohamed-Atta
Section Head at a energy/utilities company
My interaction with technical support for CrowdStrike Falcon was fine; they supported me and provided a solution for...
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Anonymous User
FSE at a computer software company
The technical support is good; it's not bad and not the best.
Read full review of CrowdStrike Falcon Complete MDR »
Bhupesh-Sharma
Large account Manager at a media company
Technical support depends on a system integrator. CrowdStrike technical support regarding Identity Protection has a...
Read full review of CrowdStrike Falcon »
MaheshVarma
Assistant Vice President at a financial services firm
Technical support was fantastic, however, frankly speaking, we barely had a chance to get in touch with the technical...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Analista de segurança de TI at a tech services company
The technical support is very good, it is perfect.
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Smaan Boonsamorn
Senior Solution Manager at a tech services company
The technical support is good. However, the technical support is outsourced to India which causes some language...
Read full review of CrowdStrike Falcon Complete MDR »
Brent Homan
Service at a paper AND forest products
The technical support so far has just been helping with the setup via the initial webinar. The technician was very...
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Mahesh Haba
DGM IT at a financial services firm
We have only required our local support, they have been sufficient for our needs.
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KajeevanRajanayagam
Cyber Security Manager at a healthcare company
My team has interacted with tech support and I believe the issues were resolved in a timely manner.
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Anonymous User
Senior Cyber Security Analyst
The technical support is pretty good. They're trained in their product and they have a system in place where if the...
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Anonymous User
Cyber Security Engineer at a legal firm
They have been very on point and helpful. I have never had to ask them where they are. They are always following up...
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Anonymous User
Partner at Fortium Partners: Interim, virtual & fractional CISO and CPO at a tech services company
I have interacted with them, and they are excellent.
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Bhupesh-Sharma
Large account Manager at a media company
I would rate the technical support from CrowdStrike as good, actually more than good.
Read full review of CrowdStrike Falcon »
VikasNaik
CEO at a tech services company
We are not satisfied because they respond with delays. They consistently fail to reply on time and frequently change...
Read full review of CrowdStrike Falcon Exposure Management »
Anonymous User
System Engineer at a tech consulting company
Technical support response times are contingent upon the severity level of the issue. However, we ensure prompt...
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Anonymous User
Security Systems Analyst at a retailer
We have had very positive interactions with not only our manage service provider, but the vendor directly. They've...
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Anonymous User
Head Of Information Security (CISO) at a financial services firm
I had to contact support for some minor issues and they were able to help us out pretty well.
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Anonymous User
IT Security Operations Security Specialist at a insurance company
For technical support, I open a ticket with the MSP, and they deal with it. Our MSP is excellent at resolving support...
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Anonymous User
intermission security office at a computer software company
The customer service is quite satisfactory, with a reliable response time adhering to the service level agreement. I...
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Review 1 of 30

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Technical Support

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We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.