Compare CrowdStrike vs Wedge Networks

CrowdStrike

Based on 276 reviews.

Wedge Networks

Sample Customers

Wedge Cloud Network Defense

Bell, SUZUE CORPORATION, NEC, airtel, MARVELL

WedgeIQ

Bell, SUZUE CORPORATION, NEC, airtel, MARVELL

Wedge Absolute Real-time Protection

Bell, SUZUE CORPORATION, NEC, airtel, MARVELL

Popular Solutions

CrowdStrike Falcon

42 reviews

CrowdStrike Falcon Complete MDR

13 reviews

CrowdStrike Falcon Cloud Security

22 reviews

Top Industries

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Comms Service Provider

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
Read full review of CrowdStrike Falcon Cloud Security »
HectorRios
IT COMMUNICATIONS AND NETWORKS at a legal firm
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use...
Read full review of CrowdStrike Observability »
Sachin Bode
IT Manager at a manufacturing company
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing...
Read full review of CrowdStrike Falcon Complete MDR »
Waleed Omar
Information Security Specialist at a educational organization
We are protecting our endpoints, workstations, servers, and cloud workloads. This includes effective use of antivirus...
Read full review of CrowdStrike Falcon »
Waleed Omar
Information Security Specialist at a educational organization
We are using CrowdStrike multiple modules within CrowdStrike. We are using CrowdStrike as an EDR, as an asset...
Read full review of CrowdStrike Falcon Exposure Management »

Review 1 of 5

No Data Available

Customer Service

HectorRios
IT COMMUNICATIONS AND NETWORKS at a legal firm
I would rate CrowdStrike Observability's support as a nine. We had some difficulties at the beginning, but at this...
Read full review of CrowdStrike Observability »
Ali Minissi
Group IT Director - Technical Operations at a construction company
The technical support is responsive.
Read full review of CrowdStrike Falcon »
JulienGuimelli
Consultant cybersécurité et gouvernance at a insurance company
I haven't contacted support yet.
Read full review of CrowdStrike Falcon Cloud Security »
Dario Bigi
Cybersecurity Analyst at a security firm
CrowdStrike's technical support is excellent. The team is highly knowledgeable and provides comprehensive assistance.
Read full review of CrowdStrike Falcon Cloud Security »
Abhishek A
Trainee Engineer at a tech services company
I'm not aware of any Falcon Complete technical support. But I am aware of the technical support for the other module....
Read full review of CrowdStrike Falcon Complete MDR »
AJITHH G
Solution Engineer at a comms service provider
We have not had any issues with technical support. Much of what we use is online documentation.
Read full review of CrowdStrike Falcon »
Otis Brinson
Principal at a consumer goods company
I would say the tool's customer service has been able to respond and give us the answers that we needed. I rate the...
Read full review of CrowdStrike Falcon Complete MDR »
AbhishekBirkett
Senior Manager - Enterprise Accounts at a computer software company
The customer support for this solution is good. We have not had any bad feedback from customers. They are very quick...
Read full review of CrowdStrike Falcon »
Omkar Kesarkar
Manager II at a insurance company
The solution's technical support is not good. I rate the technical support a four to five out of ten.
Read full review of CrowdStrike Falcon »
Abhishek A
Trainee Engineer at a tech services company
We have a Technical Account Manager (TAM). We can directly call them and raise a ticket. Initially, it was a six or...
Read full review of CrowdStrike Falcon »
Mohd. Asif Khan
Co-Founder & Director at a tech company
Technical support received a rating of 4 out of 10.
Read full review of CrowdStrike Observability »
Nakul Chopra
Owner at a computer software company
We have yet to contact technical support. I can't speak to how their services are.
Read full review of CrowdStrike Falcon »
Krishna .R
Cyber Security Regional Head at a computer software company
If customers want technical support, they need to subscribe to a special service that they need to pay for. When it...
Read full review of CrowdStrike Falcon »
Zuhair Hasan
Manager, Information Technology Security at a construction company
The service is fast and responsive, with tickets usually handled in less than 24 hours.
Read full review of CrowdStrike Falcon Sandbox »
Dan Brunnquell
Director Of Information Technology at a financial services firm
Trying to get somebody on the phone might not always be the easiest thing, but they usually respond in a fairly...
Read full review of CrowdStrike Falcon »
Edith Ibacache
NTT at a computer software company
Technical support is good.
Read full review of CrowdStrike Falcon »
Anonymous User
Lead Systems Engineer at a computer software company
We only raised one case with the technical support and they solved the issue very quickly. Since we only had this one...
Read full review of CrowdStrike Falcon Complete MDR »
VikasNaik
CEO at a tech services company
We are not satisfied because they respond with delays. They consistently fail to reply on time and frequently change...
Read full review of CrowdStrike Falcon Exposure Management »
Brent Homan
Service at a paper AND forest products
The technical support so far has just been helping with the setup via the initial webinar. The technician was very...
Read full review of CrowdStrike Falcon »
Tugomil Cerovecki
CTO at a sports company
Because we are still in the process of initial integration, it is our partner who is in contact with technical...
Read full review of CrowdStrike Falcon Complete MDR »
Felipe Mendez
Director Operaciones SOC at a tech services company
Technical support in Latin America is delayed. Many times, the customers ask for something from support but they...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
IT Security Operations Administrator at a energy/utilities company
Technical support has been great. I'd rate them ten out of ten. You can open up tickets right from the dashboard...
Read full review of CrowdStrike Falcon Complete MDR »
Naeem Afzal
IT Manger at a construction company
We have not experienced any issues with technical support from CrowdStrike Observability, but I don't know the exact...
Read full review of CrowdStrike Observability »
Anonymous User
Security Engineer at a tech services company
We haven't had to use their technical support.
Read full review of CrowdStrike Falcon »
Wasanchai Homthip
Business Mobility Development (AVP-BMD) at a real estate/law firm
I've never used technical support and cannot speak to how helpful or responsive they would be.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Senior Cyber Security Analyst
The technical support is pretty good. They're trained in their product and they have a system in place where if the...
Read full review of CrowdStrike Falcon »
Anonymous User
IT Operations Lead at a energy/utilities company
The support for CrowdStrike Falcon Complete is not good. They take a very long time to respond, it takes 24 to 28...
Read full review of CrowdStrike Falcon Complete MDR »
WanderMenezes
Senior Principal Security Manager
The technical support for this solution is not very good, and issues will not be picked up unless the ticket raised...
Read full review of CrowdStrike Falcon Complete MDR »
LisaBragg
Aviation Officer at a non-tech company
As far as I know, the technical support for CrowdStrike is rated as another nine out of ten.
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Security Analyst at a computer software company
The technical support is good, they are available for our needs.
Read full review of CrowdStrike Falcon »

Review 1 of 30

No Data Available

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.