Compare Delinea vs OneSpan

Delinea

Based on 68 reviews.

OneSpan

Based on 1 review.

Sample Customers

Delinea Authentication Service

GOGO

OneSpan DIGIPASS

AGBank, Odeabank, Bradesco, Briggs and Morgan, Caixa Galicia, Chicago Clearing House Association, Diamond Bank Plc, DnB NOR, Document Centric Solutions

Popular Solutions

Delinea Secret Server

8 reviews

Delinea Privileged Access Service

3 reviews

Delinea Authentication Service

1 reviews

OneSpan DIGIPASS

0 reviews

Top Industries

Computer Software Company

Manufacturing Company

Financial Services Firm

Government

Financial Services Firm

20%

Computer Software Company

11%

Outsourcing Company

Wholesaler/Distributor

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Reena Bhardwaj
Senior Quality Analyst at YASH Technologies
My main use cases for Delinea Secret Server revolve around implementing it for our Privileged Access Management,...
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Francesco Panacea
Senior Consultant at Deloitte Risk Advisory
I use the product to secure the system administrators' access to the crown jewels of the customer.
Read full review of Delinea Authentication Service »
Francesco Panacea
Senior Consultant at Deloitte Risk Advisory
I typically use Delinea Privileged Access Service within my IT infrastructure management for consulting, to secure...
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Review 1 of 3

Anonymous User
Technical Lead Specialist at Hitachi Systems, Ltd.
We are using the multi-application authenticator where you can connect from an external network to the internal...
Read full review of OneSpan DIGIPASS »

Review 1 of 1

Customer Service

Reena Bhardwaj
Senior Quality Analyst at YASH Technologies
I have not contacted the support from Delinea Secret Server.
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Fernando Gonzalez Perez
Identity and Access Management Specialist at Keywords Studios PLC
I rate customer service and support a zero out of ten. We reached out to them to solve an issue, and they hung up on us.
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Meo Ist
Senior Product Manager and Technology Consultant at Barikat
I rate Delinea support 10 out of 10. It's good, but I don't need it often. Sometimes I need help with configuration....
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NajibulIslam
Technical Account Manager (Information Security) at Trustaira
The support provided thus far has been satisfactory. For straightforward problems, we are capable of resolving them...
Read full review of Delinea Privileged Access Service »
Francesco Panacea
Senior Consultant at Deloitte Risk Advisory
If I had to rate support of Delinea Authentication Service from one to ten, I would give them a six.
Read full review of Delinea Authentication Service »
Swapna_Bommarajupet
Delivery director at a tech services company
While Delinea technical support is quite good, I am giving them a 9.7 instead of a ten due to the time it takes for...
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Udana Kasiwatte
Solutions Strategist at Connex Information Technologies
Responsive, knowledgeable, and professional
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Siva Jp
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTI - Larsen & Toubro Infotech
Though I consume SaaS with platinum support, the support is not too great. By the time they resolve an issue or get...
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Gantavya Sharma
Server Projects and Operations Administrator at GlobalSign
I rate customer service and support as six out of ten.
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Himanshu Pandey
Lead Consultant at Wipro Limited
Delinea has very good support, rating them an eight or nine out of ten. Compared to other tools, their support is...
Read full review of Delinea Privileged Access Service »
Subhash Mahato
Associate Software Engineer at NathCorp
Though I tried to reach out to the support team via email, I did not get any response from them.
Read full review of Delinea Privileged Access Service »
Sharkrit Impat
Head Of Platform Engineering at Ascend Group Co., Ltd.
They are pretty good when it comes to basic support. If you have questions or concerns beyond the basic support you...
Read full review of Delinea Secret Server »
Francesco Panacea
Senior Consultant at Deloitte Risk Advisory
My thoughts about support of Delinea in general are that they are so so.
Read full review of Delinea Privileged Access Service »
Vera Ruivivar
IT Security Risk and Compliance Manager at inspiro
We have had no problems with the support team. They get back to us within the agreed timeframe.
Read full review of Delinea Privileged Access Service »
Anonymous User
Principal Solutions Architect at a computer software company
Nothing about technical support gave me room for pause.
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Anonymous User
Pre Sales/Technical Engineer at a tech services company
We've been in touch with technical support in the past and they've been very helpful. We've been satisfied with their...
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Anonymous User
Manager at a consultancy
We haven't used technical support.
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Anonymous User
Director at a tech services company
Their technical support is all right. Some of the open-source stuff isn't supported properly, but generally, it is...
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Mustafizur-Rahman
Senior Cyber Security Engineer at TechnoNext Ltd.
Technical support could be better. The support centers can't solve the issues. On a scale from one to five, I will...
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Anonymous User
Consultant
The technical support by Delinea was good.
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Zebulon Griggs
Chief Executive Officer at Zigabyte
I would rate them a nine out of 10. You get forwarded around a bit, but you actually get somebody who can really help...
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Anonymous User
System Analyst at a computer software company
Technical support is very good.
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Anonymous User
SE & Manager Of Internal Systems at a tech services company
Technical support is good. Online and offline documentation is clear and well written. Support technicians are...
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Anonymous User
Security Operations at a tech company
Customer Service: Customer service is excellent. Customer relations and tech support have both been quick to respond...
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Anonymous User
Product Security Engineer
I have only used technical support once and it wasn't bad. It was slower than I wanted, but I don't think it was bad.
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Darius Radford
Principal Solutions Architect at a computer software company
The technical support is good. They were able to give us support when we needed it.
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Anonymous User
VP - Enterprise Solutions at a comms service provider
Their technical support is good.
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Mustafizur-Rahman
Senior Cyber Security Engineer at TechnoNext Ltd.
I would rate customer service and support from Delinea at four out of ten. When I faced issues integrating custom...
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FabioPericoli
Director / Engineer at Provincia
Technical support is fine but as I said, it could be a little more friendly.
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Anonymous User
Assistant Technical Manager at a tech services company
Technical support is good. There is always somebody available to assist us with issues.
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Review 1 of 30

Anonymous User
Technical Lead Specialist at Hitachi Systems, Ltd.
I have not contacted technical support. We have our IT team leader who contacts them if there are issues.
Read full review of OneSpan DIGIPASS »

Review 1 of 1

Technical Support

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