Compare Dell Technologies vs Equinix

Dell Technologies

Based on 2037 reviews.

Equinix

Sample Customers

Moogsoft

RetailNext

Dell CloudIQ

North Carolina State University

Dell OpenManage Enterprise

University of Pisa, CERN

Equinix IBX SmartView

CyberAgent, Inc, Tokyo Gas i Net , Mitsubishi UFJ NICOS, Carsales, Sumishin SBI Net Bank Ltd.

Popular Solutions

Dell PowerEdge R-Series

147 reviews

Dell Unity XT

13 reviews

Dell PowerStore

129 reviews

Top Industries

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Government

Financial Services Firm

14%

Manufacturing Company

11%

Comms Service Provider

10%

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Lead Architect at a comms service provider
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »

Review 1 of 5

No Data Available

Customer Service

Whitney Gray
Storage Architect at a healthcare company
I rate Dell support eight out of 10.
Read full review of Dell PowerProtect Data Domain »
Stanislaw Jagielski
Trainer, Storage Consultant at Oxon
Because I am the inspector at our company I simply call my global instructor or another linked instructor if I need...
Read full review of Dell Avamar »
Shrikant Teggi
Sr. Area Technical Manager at tata elxsi
Technical support was absolutely supportive. Whenever we faced any issues, we logged a call with Dell and immediately...
Read full review of Dell PowerProtect Data Domain »
Javier Domingo
Responsable it at Fresenius Medical Care Holdings Inc
We work with the servers through an intermediary, so we do not deal with Dell's support in terms of help. It is...
Read full review of Dell PowerEdge R-Series »
Storemgr67
Storage Manager at a financial services firm
Nine out of 10.
Read full review of Dell PowerProtect Data Domain »
Reza Ahmed Tuhin
Manager, Enterprise Solution Business at Smart Technologies
Dell's technical support is quite good.
Read full review of Dell PowerEdge XE-Series »
Kazi Amranul Houqe
First Assistant Vice President (FAVP) & Unit Head of Server & Storage Management Unit at a financial services firm
Technical support from Dell for Dell Storage Resource Manager (SRM) is very good. In my country, Dell has not ensured...
Read full review of Dell Storage Resource Manager (SRM) »
Sakthivel Achuthan
Works at a tech vendor
Their support is number one worldwide. I never got that much support with other hardware. I would rate them a 10 out...
Read full review of Dell PowerEdge R-Series »
Scott Yoshimura
Lead Technical Product Manager at United Services Automobile Association
I would rate support for this solution a three out of ten. Considering how much we use PowerFlex Manager, it can only...
Read full review of Dell PowerFlex »
Erik Lugtenberg
Consultant at Visolity B.V.
I would evaluate the support for Dell PowerProtect Data Domain on a scale of 1 to 10 as an eight, as I haven't used...
Read full review of Dell PowerProtect Data Domain »
Jillur Rahman
Head Of Information Technology at Islamia Eye Hospital
I would rate their technical support at 9 or 10. The support is good. As long as it is in warranty, we used to get...
Read full review of Dell Business Laptops »
Anonymous User
VP Technology Services at a newspaper
I haven't had any real issues that they have been unable to address.
Read full review of Dell APEX »
Anonymous User
Architect at a comms service provider
I have used technical support sometimes, more for feature requests and to know how to use a given feature; Disk...
Read full review of Dell PowerStore »
Anonymous User
Sr Network Administrtor at a consumer goods company
The technical support was poor, even during the port or 2TB limit. It was rare to hear back from the technical...
Read full review of Dell XtremIO »
Uanderson Oliveirea
IT Infrastructure Manager at Companhia de Saneamento Ambiental do Distrito Federal
I have reached out to Dell for support on this product, and I would rate their support a 10.
Read full review of Dell ObjectScale »
Anonymous User
Presales Engineer at a computer software company
I am very impressed by the simplicity of the solution. They have very good support system called CoPilot. Whenever I...
Read full review of Dell SC Series »
Mohamed-Rumaiz
Senior Manager - Software Development at East Coast Technologies
The technical support services are good.
Read full review of Dell PowerEdge C- Series »
Anonymous User
BI Project Manager/ Scrum Master at a computer software company
Their L1 support is not so good as of now. They have recently outsourced to a company, and they are not doing good....
Read full review of Dell RecoverPoint for Virtual Machines »
Müfit Metin
Business Development Manager at a tech services company
Dell's support in Turkey has helped us so much in the project, especially the salesperson. He supported us so much,...
Read full review of VxRail »
Rajsudheer-Dangeti
Sr Private Cloud Engineer at a pharma/biotech company
Technical support is critical for us. Once you contact support, there may be a follow-on of vendors that will pitch...
Read full review of Vblock [EOL] »
Anonymous User
Engineer at a tech services company
EMC Support provides a high quality service, however I have encountered very few technical issues with this...
Read full review of Dell PowerProtect Data Domain »
Daniel Bruce
CTO at a insurance company
The technical support for this solution is very good. I would rate them an eight and a half.
Read full review of VxRail »
Kees Van Vliet
VMware Specialist at Haaglanden Medisch Centrum
Tech support is generally good, but there can be challenges, especially when dealing with support from India....
Read full review of Dell PowerEdge R-Series »
Austin Ajaegbu
Enterprise Information systems/Wintel Systems Administrator at a financial services firm
Customer support has come through for all the technical issues we have faced.
Read full review of Dell VxBlock System »
Anonymous User
Director of Technical Services at a tech services company
The role I'm in, I'm not directly calling EMC for support. I did, for years, but I haven't with the Unity platform. I...
Read full review of Dell Unity XT »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
I have worked with the customer service and support for Dell PowerStore, and I have had good experiences with...
Read full review of Dell PowerStore »
Arjun Sadsivam
Solution Architect at a agriculture
The tech support for EMC, especially their PowerMax products, is good. I would rate the technical support at around...
Read full review of Dell VMAX All Flash »
Juan Jose Ruiz
System Advisor at TucumÃ¡n BBS
I would rate Dell support for Dell PowerStore as a ten, but we have support via a dealer in Cordoba, from five...
Read full review of Dell PowerStore »
Dhandayudapani C
TSG Manager at Navigator Systems
It is very user-friendly to read and determine the exact problem, unlike HP where different tools and L3 team support...
Read full review of Dell Unity XT »
Anonymous User
CTO at a computer software company
The good relationship we have with Dell today and the partnership we have developed with them, both for our internal...
Read full review of Dell PowerStore »

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Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.