Compare Dell Technologies vs Exterro

Dell Technologies

Based on 2455 reviews.

Exterro

Based on 9 reviews.

Latest Research

Buyer's Guide

Exterro vs. kCura Relativity

September 2026

kCura Relativity vs. Exterro

Updated: September 2026

Sample Customers

Exterro

Allstate, Statoil, AOL, Nike, Citgo, Target, UnitedHealth Group, Microsoft, MetLife, VISA, Oracle, American Express

Popular Solutions

Dell PowerEdge R-Series

178 reviews

162 reviews

8 reviews

6 reviews

0 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

Construction Company

Outsourcing Company

13%

Construction Company

10%

University

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Anonymous User
Assistant Professor of Cybersecurity at a university
I have used Exterro at a couple of instances. I've used Exterro throughout my internships as a digital forensic...
Read full review of Exterro »
Anonymous User
Senior Digital Forensic Analyst at a security firm

Read full review of AccessData FTK [EOL] »

Review 1 of 2

Customer Service

Sayed Zuber
Sr. Storage And Backup Engineer at a comms service provider
I rate Dell PowerMax support five out of 10. They didn't provide an adequate explanation and resolution when we had...
Read full review of Dell PowerMax »
Pranay Jain
Senior software engineer at Simplify vms
We have not had any need for customer support so far. However, as far as I know, it is good, since we can raise...
Read full review of Dell APEX »
Jerome Edwards
Ops Specialist: System Engineer Backup at BCX
I would rate the tech support for Avamar as a nine out of ten.
Read full review of Dell Avamar »
MirziyodMirsaatov
CEO at Top-IT Solutions Ltd
It's ok because we have our own support and our own distributors for the vendor's part.
Read full review of Dell PowerProtect Data Domain »
Harsha_Wijesinghe
Senior Solution Consultant at a tech services company
I would rate Dell PowerProtect DP (IDPA) support a nine out of ten because Dell focuses significantly on Dell...
Read full review of Dell PowerProtect DP (IDPA) »
CHAAN_BEARD
Snr Systems Engineer at Nutanix
Technical support from Dell is not good. I rate it a zero out of five.
Read full review of Dell PowerEdge MX- Series »
Sheikh Sakil Ahmed
Chief Executive Officer at Cogent Broadband
Technical support is good.
Read full review of Dell PowerEdge VRTX [EOL] »
Al Vasek
Executive Business Development Manager, Cloud and Managed Services at Presidio Networked Solutions
The support from Dell VxFlex Ready Nodes is okay. It could be better, they have to work on their approach. The...
Read full review of Dell VxFlex Ready Nodes »
PedroAlbuquerque
Analista De Suporte Senior 4 at iLand Soluções
I have contacted Dell’s technical support and customer support multiple times, and my experience has been very...
Read full review of Dell PowerStore »
Pranav Telang
DGM at Airtel Digital
Dell PowerStore customer service is good, but sometimes they usually take a lot of time to understand the issue. We...
Read full review of Dell PowerStore »
CanBolat
Solution Architect at GlassHouse
You can handle the basic support by yourself. The level of support you require also depends on your technical team's...
Read full review of DD Boost »
Shehan Attapattu
head of presales at a tech services company
Technical support from Dell is very good.
Read full review of Dell PowerEdge XE-Series »
Vladimir Kupershmidt
Sr. System Administrator at a tech services company
The technical support from the Dell EqualLogic PS series is excellent.
Read full review of Dell EqualLogic PS series »
Anonymous User
Principal Architect at a computer software company
I don't interact with them a lot. I would summarize them as being average.
Read full review of Dell Avamar »
AhtishamAhmad
Manager, IT Infrastructure at SNSKIES PVT LTD
Customer service is good, and support is also good from Dell.
Read full review of Dell PowerStore »
Anonymous User
Chief Executive Officer at a cloud solution provider
We've relied on tech support for at least twenty years, and every time we've reached out, we've received swift and...
Read full review of Dell PowerEdge R-Series »
Gene Uhl
Network Manager at a government
In recent months, their backend technical support has waned a little bit. They need to address the first-line...
Read full review of Dell PowerScale »
Kevin Wright
Senior Manager IT Servies at National Football League
I evaluate customer service and technical support on the Dell side as straightforward; it has been easy to deal with....
Read full review of Dell PowerScale »
Anonymous User
Cloud Infrastructure Delivery Lead at a manufacturing company
I would rate their technical support an eight.
Read full review of Dell PowerStore »
Anonymous User
Engineer at a tech services company
7/10
Read full review of Dell NetWorker »
Chris Heuvel
System Engineer at Federal Data Systems
I have worked with customer support before. My impressions of Dell PowerEdge Rack Servers support specifically are...
Read full review of Dell PowerEdge R-Series »
Mohammad Ahsan
L1 Analyst at HCLTech
I would rate the technical support from the Mulesoft team around a 7 out of 10 based on my experience.
Read full review of Moogsoft »
Anonymous User
Co-Founder at a tech services company
I did not contact Dell support for this Dell EMC PowerStore solution but I have contacted them before for other...
Read full review of Dell PowerStore »
Anonymous User
consultant at a security firm
My experience has been that the tech support is pretty responsive.
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Helpdesk Supervisor at a logistics company
We have used technical support and I would rate them a massive zero. I put in a ticket, although my preferred contact...
Read full review of Dell Unity XT »
Anonymous User
IT Specialist at a government
Technical support has been good to us.
Read full review of Dell EqualLogic PS series »
Haim Iluz
Data Center Manager at a comms service provider
The technical support can be slow at times.
Read full review of Dell PowerStore »
Anonymous User
Solution Architect at a tech services company
I would evaluate support on a scale of one to ten as an eight. To make support a ten, I would want improvements in...
Read full review of Dell PowerStore »
Anonymous User
VP IT Operations at a computer software company
Their support for their solutions is one of the best aspects of Dell.
Read full review of Dell PowerEdge R-Series »
Anonymous User
System Administrator at a media company
Technical support tends to give conflicting advice on how to configure the product.
Read full review of Dell PowerConnect Switches [EOL] »

Review 1 of 30

Debarun Mazumder
Student at The Assam Royal Global University
I did not reach out for help, but the customer experience was good. I have seen positive feedback, and the customer...
Read full review of Exterro »
Anonymous User
Teaching Fellow In Digital Forensics And Cybersecurity at a university
I have not interacted with Exterro's customer support, and I am not sure if my colleagues have done so.
Read full review of Exterro »
Anonymous User
CISO at a tech services company
I rate customer support a nine. The company that provides us technical assistance is TechBiz here in Brazil. They are...
Read full review of Exterro »
Anonymous User
Assistant Professor of Cybersecurity at a university
I am not sure if my students reached out for help because they usually reach out to me for help. When it comes to...
Read full review of Exterro »
Jordino Jordino
Cto at None
I have not had any need for contacting support regarding customer service.
Read full review of Exterro »
Paolo Mitchell Perez
IT Analyst III at Federal Credit Union Bank
Technical support is good. We know the people to contact from the Exterro side. I can only think of one situation...
Read full review of Exterro »
Anonymous User
Senior Digital Forensic Analyst at a security firm
Technical support is good.
Read full review of AccessData FTK [EOL] »

Review 1 of 7

Technical Support

No Data Available

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