Compare Dell Technologies vs GigaSpaces

Dell Technologies

Based on 2294 reviews.

GigaSpaces

Sample Customers

Gigaspaces Smart Cache

UBS, Daiwa Capital Markets, Morgan Stanley, Schneider Electric, Frequentis, SG Digital, Charles Schwab, 888 Holdings, BNP Paribas, Liberty Global

Popular Solutions

Dell PowerEdge R-Series

168 reviews

Dell PowerStore

146 reviews

Dell Unity XT

9 reviews

Top Industries

Manufacturing Company

11%

Financial Services Firm

10%

Computer Software Company

Construction Company

16%

Financial Services Firm

12%

University

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Pranav Telang
DGM at Airtel Digital
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

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Customer Service

Niklas Bär
IT Project Leader at Bickhardt Bau Aktiengesellschaft
I would rate Dell support as an eight out of ten. There are two or three things where maybe first-level support is a...
Read full review of Dell PowerEdge R-Series »
Sebastien Chene
Senior Business Development Manager at a comms service provider
I've never contacted the technical support team for Dell Avamar. I only contacted Dell support for another product,...
Read full review of Dell Avamar »
Anil Nair
Sr. Manager IT Operations & Infra at a pharma/biotech company
Customer support for Dell Business Laptops is good. I chose Dell over other brands I was considering just because of...
Read full review of Dell Business Laptops »
Louie Clarke
Senior Business Manager (Europe) at a tech consulting company
I do not work directly with the hardware, so I cannot speak from a quality perspective and compare it to others, but...
Read full review of Dell PowerEdge R-Series »
Hassan_Zaki
Senior Pre Sales Section Manager at VAS Integrated Solutions
Based on my experience with the solution's technical support, I rate the technical support a nine out of ten.
Read full review of Dell PowerMax »
Mark Torpy
Data Protection Specialist at Tech Mahindra Limited
Their technical support is very good.
Read full review of Dell NetWorker »
ClaudioSalgado
IT Architect Consultant at RTFM
The technical support from Dell is excellent. As a former customer of Dell, the support is a key strength that...
Read full review of Dell RecoverPoint for Virtual Machines »
SigfridCecillon
CEO at Arsium
I think the technical support by Dell is quite good because when we call them, immediately there are people who are...
Read full review of Dell PowerStore »
Reviewer343234
Systems Engineer at Air France KLM
We are very happy with their support because we benefit from ProSupport. It includes the intervention on the data...
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Director - Enterprise Storage and Data Protection at a manufacturing company
The support works very well. We deal with support from different parts of the world including Europe, Asia, and...
Read full review of Dell SC Series »
Anonymous User
Sr. Systems Analyst
Customer Service: With replication manager, EMC support is pretty good, it seems to be a small team of knowledgeable...
Read full review of Dell AppSync »
Martin Varmus
Chief Executive Officer at a tech services company
We have not had any issues in the last nine years but we did have some small storage that filled up quickly so we had...
Read full review of Dell PowerFlex »
Sateeshkumar N
Team Manager Enterprise IT at a transportation company
The customer support from Dell is highly appreciated. I would rate the customer support a nine on a scale of 1 to 10.
Read full review of Dell Business Laptops »
Mohamed Tourich
Infra And Itsd Manager at NewPort Tank Containers
Whenever we needed a replacement of a disk because of disk failure or other issues, the second day pick-up return is...
Read full review of Dell Business Laptops »
Anonymous User
Solutions Architect at a computer software company
I would rate the customer service for this solution an eight out of ten.
Read full review of Dell PowerStore »
The Pranshul Garg
Technical Lead at Mycom Osi
Technical support is very good.
Read full review of Moogsoft »
Anonymous User
Manager, at a manufacturing company
The customer support for Dell PowerEdge R-Series is good.
Read full review of Dell PowerEdge R-Series »
AlexOltean
Technical architect at a manufacturing company
If we are talking about Dell, their technical support is a nine out of ten. However, if we are referring to VMware,...
Read full review of VxRail »
Anonymous User
Consultant at a tech vendor
I have contacted Dell's customer support or technical support. Earlier the quality of support was excellent, but now...
Read full review of Dell PowerStore »
Anonymous User
Senior Manager at Express Systems Limited (ESL)
The local support in Dhaka is very good and we are happy with it.
Read full review of Dell PowerEdge R-Series »
Anonymous User
RSI
It was a little bit complicated at the beginning because there were two products. There was the software part, which...
Read full review of VxRail »
Anonymous User
Vice President - Information Technology Systems Engineering at a tech vendor
The customer support for Dell PowerProtect Data Domain is good. We get a good response. We have dedicated support...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Managing Director at KT hÃºsiÃ°
Technical support is excellent.
Read full review of Dell Data Protection - Endpoint Security Suite [EOL] »
ManojAlenkeel
Implementation and Technical Sales Manager at ROI Botswana
The technical support is great. I would rate it a nine out of ten.
Read full review of Dell RecoverPoint »
Anonymous User
Senior Manager at a tech vendor
Technical support has gotten progressively worse. In the past 24 months, give or take, the amount of attention from...
Read full review of Dell Unity XT »
Olivier Mougin
Architecte Backup at a comms service provider
When we used the solution, it was still new, and so the customer service/technical support was not the best.
Read full review of Dell Avamar »
Anonymous User
System Administrator at a non-tech company
The technical support is very good. They answered any question I had and gave me information if I needed it. I was...
Read full review of Dell PowerEdge VRTX [EOL] »
VijayShankar
Senior Administrator/IT Systems & Cloud Operations at Etisalat
The solution's technical support is really good. Dell PowerMax NVMe's technical support is our benchmark with all...
Read full review of Dell PowerMax »
Anonymous User
Desktop Support Engineer at a computer software company
The technical support is quite good. they are helpful and responsive and we are satisfied with the level of support...
Read full review of Dell Avamar »
rrukhaiyar573
Technical Manager at a recreational facilities/services company
Technical support was exemplary with a very fast response time by Dell EMC.
Read full review of Dell XtremIO »

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Technical Support

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