Compare Dell Technologies vs H3C

Dell Technologies

Based on 1991 reviews.

H3C

Based on 9 reviews.

Sample Customers

H3C Ethernet Switches

Ying Wa College, Centro Digital Pictures

H3C intelligent Management Center

Tiantan Hospital, Haier

Popular Solutions

Dell PowerEdge R-Series

170 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

H3C Ethernet Switches

4 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

11%

Financial Services Firm

Government

Computer Software Company

10%

Comms Service Provider

10%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at a tech services company
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at a computer software company
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

KanwarArsalan
Technical Pre Sales at a computer software company

Read full review of H3C Ethernet Switches »

Review 1 of 1

Customer Service

ITmanager10038
IT Infrastructure & Data Center Operation Engineer at a comms service provider
The Unity technical support is very good.
Read full review of Dell Unity XT »
Mohab Thair
Senior Information Technology Engineer at a comms service provider
In certain scenarios, the support for this solution has been good. Often, the team take too long to resolve issues.
Read full review of Dell Avamar »
Michael Wenn
CEO / Co-Founder at a recreational facilities/services company
I would have earlier rated the solution's technical support a four out of ten. However, since it's owned by Dell now,...
Read full review of Moogsoft »
MarcGaethofs
ICT manager at a real estate/law firm
The technical support is fairly good. The team has certified and trained engineers. We contact them if we have an...
Read full review of Dell PowerEdge FX [EOL] »
StanislawTrajewski
IT Director at a construction company
The solution's customer service is excellent.
Read full review of Dell PowerStore »
Erik Lugtenberg
Consultant at a tech services company
I would evaluate the support for Dell PowerProtect Data Domain on a scale of 1 to 10 as an eight, as I haven't used...
Read full review of Dell PowerProtect Data Domain »
Paul Maye
IT Technical Lead at a computer software company
I've only needed to use Dell's support for these devices a handful of times. They have been very responsive, with...
Read full review of Dell Business Laptops »
Anonymous User
It system engineer at a consultancy
The enterprise support provided by Dell is good, especially the support for servers, which is an area where our...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Global IT Systems Manager at a renewables & environment company
Their support works very well. We have had problems with hard drives, and we have an NDA. They came and changed them...
Read full review of VxRail »
Eldad Ohana
System Administrator at a media company
If I had any issues at the beginning, it was dealt with in the presence of the integrator, and he fixed it. I have...
Read full review of Dell PowerStore »
Eng_MIR
IT Infrastructure and Telecom TL at a construction company
The technical support I received from Dell for Dell PowerStore was satisfactory. When we faced the firmware upgrade...
Read full review of Dell PowerStore »
Michel Taung
System Engineer for Business Solution Department at a computer software company
We've used technical support quite a bit and have always been satisfied with the level of support that they've...
Read full review of Dell Avamar »
Anonymous User
Coordinator Team Infrastructure at a tech services company
When you have someone on the line from Dell's support team, then everything becomes perfect, especially if they are...
Read full review of Dell PowerStore »
Anonymous User
RSI
It was a little bit complicated at the beginning because there were two products. There was the software part, which...
Read full review of VxRail »
Anonymous User
Administreator at a retailer
The support from a Dell perspective had been a challenge for a long time in our environment. The support has not been...
Read full review of Dell Avamar »
Anonymous User
Storage System Engineer at a retailer
It depends on the topic you submit regarding Dell support. I have not had any problems with Dell PowerStore, but...
Read full review of Dell PowerStore »
Ahmed_Alaiady
ICT Business Solution Architect at a tech consulting company
Our engineers deal with any support issues we may have.
Read full review of VxRail »
Anonymous User
Deputy director at a tech services company
I have contacted technical support several times. I am satisfied with them. The technical support is good.
Read full review of Dell ObjectScale »
Anonymous User
Director, Marketing & Sales at a tech services company
The solution's technical support team is good, knowledgeable, and quick. On a scale from one to ten, where one is bad...
Read full review of Dell PowerScale (Isilon) »
ManojAlenkeel
Implementation and Technical Sales Manager at a tech services company
The technical support is great. I would rate it a nine out of ten.
Read full review of Dell RecoverPoint »
Asa Asdas
Technician at a tech services company
We get remote support. We can easily collect the logs from there and troubleshoot remotely. We only need to provide...
Read full review of Dell PowerEdge T-Series »
Anonymous User
Infrastructure Manager at a non-tech company
I would evaluate the customer service and technical support as good. We normally go through our reseller, and then...
Read full review of Dell PowerStore »
Niranjan Oke
Project Delivery Manager at a media company
I have contacted technical support. They are very good.
Read full review of Dell PowerSwitch N-Series »
EMANUEL CORDEIRO
IT Manager at a consumer goods company
I have not been in contact with technical support.
Read full review of VxRail »
David Michon
Senior Systems Engineer at a tech vendor
I have not had to contact customer service or technical support for Dell PowerEdge Rack Servers, as I have been able...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Consultant at a manufacturing company
The customer support for Dell PowerEdge R-Series is excellent, and we have no problems with it. On a scale of one to...
Read full review of Dell PowerEdge R-Series »
Libeesh Moidunni
General Manager of IT Infrastructure at a tech vendor
The technical support is very good. The tech support team has a deep, in-depth knowledge of the product and their...
Read full review of Dell Encryption Enterprise [EOL] »
Nadav Bonder
COO
I have worked with Dell PowerEdge R-Series technical support extensively. My experience with them depends on the...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior SAN Engineer
Customer Service: EMC's customer service is excellent. Technical Support: Their technical support is great. They have...
Read full review of VNX [EOL] »
Anonymous User
Systems Engineer at a tech services company
Technical support is good. Overall we've been satisfied with their service.
Read full review of DD Boost »

Review 1 of 30

SHARIQ ALI SHAH
Manager Sales at a tech consulting company
The technical support is very good. Machine vertical support and campus management support are both commended. SCT...
Read full review of H3C Ethernet Switches »
SherifHanna
Managing Director - CEO at a security firm
We find it helpful. The only challenge is understanding Chinese speakers, but this is a common issue even with Cisco...
Read full review of H3C Ethernet Switches »
KanwarArsalan
Technical Pre Sales at a computer software company
Support for H3C switches is good, with local and international support offices available. The average resolution time...
Read full review of H3C Ethernet Switches »
SherifHanna
Managing Director - CEO at a security firm
H3C's technical support is excellent, but there's sometimes a language barrier when contacting them.
Read full review of H3C Ethernet Switches »
SunateHavichit
Engineering Specialist at a comms service provider
We have occasionally used the support but I'd prefer to see some local support offered.
Read full review of H3C Ethernet Switches »

Review 1 of 5

Technical Support

No Data Available

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