Compare Dell Technologies vs H3C

Dell Technologies

Based on 2455 reviews.

H3C

Based on 9 reviews.

Sample Customers

H3C Ethernet Switches

Ying Wa College, Centro Digital Pictures

H3C intelligent Management Center

Tiantan Hospital, Haier

Popular Solutions

Dell PowerEdge R-Series

178 reviews

Dell PowerStore

162 reviews

Dell Unity XT

8 reviews

H3C Ethernet Switches

1 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

Construction Company

Comms Service Provider

15%

Manufacturing Company

University

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

SHARIQ ALI SHAH
Manager Sales at Megaplus
The primary use case is about managing network infrastructure. The H3C Ethernet Switches are used internally as...
Read full review of H3C Ethernet Switches »

Review 1 of 1

Customer Service

SamuelThomas
Consultant at Key Information Technology L.L.C.
The current technical support by Dell is very good. From this region, the EMEA region, it is excellent. I would rate...
Read full review of Dell Avamar »
Ahmad-Hassan
Project Manager And Technical Consultant at EEMC
I would rate Dell's technical support a nine.
Read full review of Dell PowerEdge XR-Series »
Vedat Gunes
BI & Analytics Manager at a insurance company
We are using technical support from the producers, and it is not good. I'm not happy with the technical support. I...
Read full review of Dell PowerProtect Data Domain »
Gustavo Ragazzi
Infrastructure Lead at a tech vendor
As I mentioned regarding customer support, I see the need for improvement in some website features, but overall, it...
Read full review of Dell Data Protection Suite »
Leo Pascubillo
Solutions Engineer at MDI
Technical support is good since they support us 24/7. I rate the technical support an eight to nine out of ten.
Read full review of Dell PowerEdge C- Series »
Alber Lau
Division Director, Solution Business at Genesis Technology Inc.
The tool's support is good.
Read full review of Dell vSAN Ready Nodes »
Hawi Nadew
Data center and cloud solution engineer at IE Network Solutions PLC
As the support for the product is available on-site, we did not face any problems with the technical team.
Read full review of Dell PowerEdge C- Series »
Whitney Gray
Storage Architect at a healthcare company
I rate Dell support eight out of 10.
Read full review of Dell PowerProtect Data Domain »
NimitPuvar
A VP Enterprise Sales at Ashtech Infotech (India) Pvt.Ltd.
My impression of customer service is that it sometimes could be better. Normally, Dell is very good at providing...
Read full review of Dell PowerProtect Data Domain »
AKINJIDE OKE
Senior Sales Engineer / Team Lead Datacentre Solutions & Applications at ARIT OF AFRICA
Specifically for the tool's system support, I'd also give it seven out of ten. This is because sometimes you need...
Read full review of Dell VxBlock System »
Saikat Chakraborty
General Manager at ACT FIBERNET
We are generally satisfied with the customer support.
Read full review of Dell PowerFlex »
Stanislaw Jagielski
Trainer, Storage Consultant at Oxon
Typically, issues are escalated to me, and I deal with problems on my own. However, I have been in touch with...
Read full review of Dell NetWorker »
Zen Chan
Infrastructure Engineer at NCS Pte. Ltd.
I have used customer and technical support for Dell PowerProtect Data Domain. During every backup and upgrade...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Senior Technical Consultant at a tech services company
Customer Service: Very good general Dell Storage support is very responsive. Technical Support: Technical knowledge...
Read full review of Dell PowerVault »
Anonymous User
Storage Architect at a manufacturing company
Support from Dell EMC has been phenomenal. Getting the box up and running was very simple, and any time we have a...
Read full review of Dell PowerMax »
Gaurav Goel
Director, Enterprise Architecture at a healthcare company
The technical support has been good so far but we are still in the evaluation phase and have not run into any major...
Read full review of Dell PowerStore »
Anonymous User
Cloud Architect, Oracle ACE, Oracle DBA at Pythian
Customer service and support need improvement in terms of response time.
Read full review of Moogsoft »
Anonymous User
Global IT IT Senior Executive at a manufacturing company
I would rate Dell's customer support an eight. Overall, I find Dell's customer support helpful.
Read full review of Dell Business Laptops »
Anonymous User
Cloud Infrastructure Delivery Lead at a manufacturing company
The solution's technical support is good. I rate the technical support an eight out of ten.
Read full review of Dell PowerProtect Data Manager »
Kevin-Connor
Senior Manager, Engineering, Oem Solutions at BCDVideo
I would evaluate customer service for Dell PowerScale as excellent. Quick engagement time is typical, usually either...
Read full review of Dell PowerScale »
Steffen Gaede
Data center admin at Geomar
We are supposed to have technical support from Europe, but until now we have only received support from India.
Read full review of Dell PowerScale »
KareemEzzat
Cyber Security Analyst at Petrotrade
Overall, the support is good. But sometimes, it takes a long time for the support to respond.
Read full review of VxRail »
Anonymous User
Technical Project Manager at a tech services company
Dell's support for PowerScale is awesome. It's probably, one of the best SEs that I've had in recent history is my...
Read full review of Dell PowerScale »
Robert Bell
System Engineer at a retailer
I would evaluate customer service and tech support at the highest level. They have always been able to resolve issues...
Read full review of Dell PowerEdge XR-Series »
Anonymous User
Network and Telecommunication Manager at a educational organization
The product's support is good and proactive. There are times when they see the problem beforehand.
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
Expert IT Infrastructure and Systems at ITGSTORE CONSULTING
Dell EMC Avamar is hard to manage because of the support. It’s very difficult to get support. Our solution is complex...
Read full review of Dell Avamar »
Anonymous User
Product Owner at a financial services firm
I rate Dell support seven out of 10. Sometimes, it's a 10, but other times it's a five. The support is good, but it...
Read full review of Dell PowerFlex »
Ivanildo Miranda
Systems Engineer at A3 Infotech
We haven't used technical support for assistance. It has been running smoothly for several years now.
Read full review of Dell PowerVault »
Anonymous User
Analista de Sistemas SR at a tech services company
The support from Dell EMC Avamar is good.
Read full review of Dell Avamar »
SkylerWilliams
Electrical Engineer Ii at Lafayette Utilities System LLC
I evaluate Dell PowerStore's support as the best available. I was on the phone with a support engineer about two to...
Read full review of Dell PowerStore »

Review 1 of 30

SHARIQ ALI SHAH
Manager Sales at Megaplus
The technical support is very good. Machine vertical support and campus management support are both commended. SCT...
Read full review of H3C Ethernet Switches »
SherifHanna
Managing Director - CEO at AINSystems
We find it helpful. The only challenge is understanding Chinese speakers, but this is a common issue even with Cisco...
Read full review of H3C Ethernet Switches »
KanwarArsalan
Technical Pre Sales at Business It Solutions
Support for H3C switches is good, with local and international support offices available. The average resolution time...
Read full review of H3C Ethernet Switches »
SherifHanna
Managing Director - CEO at AINSystems
H3C's technical support is excellent, but there's sometimes a language barrier when contacting them.
Read full review of H3C Ethernet Switches »
SunateHavichit
Engineering Specialist at True Corporation
We have occasionally used the support but I'd prefer to see some local support offered.
Read full review of H3C Ethernet Switches »

Review 1 of 5

Technical Support

No Data Available

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