Compare Dell Technologies vs H3C

Dell Technologies

Based on 2001 reviews.

H3C

Based on 9 reviews.

Sample Customers

H3C Ethernet Switches

Ying Wa College, Centro Digital Pictures

H3C intelligent Management Center

Tiantan Hospital, Haier

Popular Solutions

Dell PowerEdge R-Series

149 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

H3C Ethernet Switches

4 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Computer Software Company

10%

Comms Service Provider

10%

Financial Services Firm

University

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

KanwarArsalan
Technical Pre Sales at a computer software company

Read full review of H3C Ethernet Switches »

Review 1 of 1

Customer Service

KennethEtsula
Presales Manager at a tech services company
Technical support is good. I'm satisfied with them.
Read full review of Dell PowerProtect Data Domain »
Mohamed-Mousa
IT Manager at a media company
Their support is excellent, but here I'm referring to all our Dell products, because I haven't had to contact them...
Read full review of Dell PowerEdge R-Series »
SamuelThomas
Consultant at a tech services company
The current technical support by Dell is very good. From this region, the EMEA region, it is excellent. I would rate...
Read full review of Dell Avamar »
Saurabh_Kumar
Information Technology Security Engineer at a computer software company
The support is amazing if we get premium Dell support. The support is very good, especially in the South Central...
Read full review of VxRail »
Roberto Hung
Automation Instrumentation Consultant at a retailer
I rate their customer service at nine out of ten since our requests have been attended to in a timely manner.
Read full review of Dell PowerEdge MX- Series »
CHAAN_BEARD
Snr Systems Engineer at a computer software company
Technical support from Dell is not good. I rate it a zero out of five.
Read full review of Dell PowerEdge MX- Series »
Nick Hamilton
Enterprise IT Architect at a computer software company
The technical support is good.
Read full review of Dell Unity XT »
Moin-Shah
System and Storage Admin at a financial services firm
Technical support for Dell PowerMax NVMe is good, and I am satisfied with the assistance provided.
Read full review of Dell PowerMax »
Whitney Gray
Storage Architect at a healthcare company
The technical support is very good.
Read full review of Dell SC Series »
Mohammad Salman
Manager of Customer Services at a educational organization
The technical support was good, especially for upgrading, which we did four times. It was straightforward and easy.
Read full review of Dell XtremIO »
Steve Lotthammer
Senior Systems Engineer at a tech services company
The tech support has been great. One of the good things with PowerMax, as much as the new branding and everything has...
Read full review of Dell PowerMax »
Sami Abughosh
Servers Senior Network Administrator at a manufacturing company
I rate the technical support a three out of ten.
Read full review of Dell PowerEdge T-Series »
Anonymous User
Lead Service Engineer at a healthcare company
We have used technical support for disk replacement.
Read full review of VxRail »
Anonymous User
IT Manager at a hospitality company
I have used technical support before because the controller that the solution uses needed to be replaced. They sent...
Read full review of Dell EqualLogic PS series »
Ade Chandra
Presales Engineer at a consultancy
I am satisfied with the technical support for the solution. I rate the technical support an eight out of ten.
Read full review of Dell PowerFlex »
Anonymous User
Systems Architect at a tech services company
EMC Technical support is generally very attentive and will escalate to EMC Engineering as needed.
Read full review of ViPR [EOL] »
ZakeerMohammed
Information Technology Service Delivery Manager at a tech services company
Dell's technical support is awesome. We received instant support from EMC as long as we had an active contract.
Read full review of Dell VPLEX »
Fred Berg
Coordinator at a government
The solution's technical support is good. My company has an on-site engineer to provide us with a line of support...
Read full review of Dell PowerStore »
Amit
Architect at a tech vendor
I would evaluate the technical support and customer service teams of Dell as adequate; I cannot say outstanding, but...
Read full review of Dell PowerProtect Data Manager »
Tomas Fencl
Admin at a energy/utilities company
I have very good experience with their technical support. I have contacts for Dell servers and also for storage and...
Read full review of Dell PowerEdge R-Series »
Mohamed Tourich
Infra And Itsd Manager at a transportation company
Whenever we needed a replacement of a disk because of disk failure or other issues, the second day pick-up return is...
Read full review of Dell Business Laptops »
Anonymous User
IT Infrastructure Manager at a manufacturing company
We have had good experiences with tech support.
Read full review of Dell Unity XT »
Chong Teck Soo
Managing Director at a comms service provider
Dell's support is responsive.
Read full review of Dell Unity XT »
Anonymous User
DGM Data Centre at a manufacturing company
We experienced a problem with the network backup installation, so we called technical support. One of the backups...
Read full review of Dell Avamar »
Mohamed Zein
Datacenter TeamLeader at a tech vendor
I have found the technical support very good.
Read full review of Dell PowerFlex »
Dirk Verhoogen
Engineer and Specialist at a tech services company
The technical support has significantly improved from where it was two years ago.
Read full review of Dell PowerStore »
Anonymous User
Backup & Storage administrator at a tech services company
This is difficult question. Honestly, EMC NetWorker technical support is not very helpful for me, because I have much...
Read full review of Dell NetWorker »
Gopal Venkatraman
Senior Infrastructure Architect at a leisure / travel company
If there's any issues with a hard drive or any other hardware components, Dell EMC is contacted, then they will call...
Read full review of Dell Unity XT »
Anonymous User
Technical Team Lead at a tech services company
The level of technical support is 10/10. Over four years we didn’t encounter any issues with VPLEX technical support.
Read full review of Dell VPLEX »
Anonymous User
IT Manager at a non-tech company
I like using the technical support. Their support is set up where they actually get notified before we do if there's...
Read full review of Dell SC Series »

Review 1 of 30

KanwarArsalan
Technical Pre Sales at a computer software company
Support for H3C switches is good, with local and international support offices available. The average resolution time...
Read full review of H3C Ethernet Switches »
SHARIQ ALI SHAH
Manager Sales at a tech consulting company
The technical support is very good. Machine vertical support and campus management support are both commended. SCT...
Read full review of H3C Ethernet Switches »
SherifHanna
Managing Director - CEO at a security firm
H3C's technical support is excellent, but there's sometimes a language barrier when contacting them.
Read full review of H3C Ethernet Switches »
SherifHanna
Managing Director - CEO at a security firm
We find it helpful. The only challenge is understanding Chinese speakers, but this is a common issue even with Cisco...
Read full review of H3C Ethernet Switches »
SunateHavichit
Engineering Specialist at a comms service provider
We have occasionally used the support but I'd prefer to see some local support offered.
Read full review of H3C Ethernet Switches »

Review 1 of 5

Technical Support

No Data Available

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