Compare Dell Technologies vs H3C

Dell Technologies

Based on 2093 reviews.

H3C

Based on 9 reviews.

Sample Customers

H3C Ethernet Switches

Ying Wa College, Centro Digital Pictures

H3C intelligent Management Center

Tiantan Hospital, Haier

Popular Solutions

Dell PowerEdge R-Series

144 reviews

Dell Unity XT

10 reviews

Dell PowerStore

141 reviews

H3C Ethernet Switches

3 reviews

Top Industries

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Comms Service Provider

11%

Computer Software Company

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

KanwarArsalan
Technical Pre Sales at Business It Solutions

Read full review of H3C Ethernet Switches »

Review 1 of 1

Customer Service

Vaidyanathan Swaminathan
Co Founder at a outsourcing company
Technical support is somewhere around six or seven on a scale from one to ten. The challenge is that support is not...
Read full review of Dell PowerEdge C- Series »
Ahmed Salah
IT Manager at Misrconsult
I haven't faced any problems with the servers, so I haven't had any reason to contact customer service.
Read full review of Dell PowerEdge R-Series »
Niraj Shah
Founder Owner at Interface
The product's technical support is good and fast. I am not happy with the fact that the solution provides support...
Read full review of Dell vSAN Ready Nodes »
Animesh Kumar
Presales Solution Architect at DXC Technology
Support for Dell PowerScale is never a challenge. There is twenty-four-seven-three-sixty-five support available,...
Read full review of Dell PowerScale (Isilon) »
Mirza Rahim
Team Leader : IT Infrastructure and Service Delivery at United Energy Pakistan Ltd
We have had a good experience with customer service and support. I rate them an eight out of ten.
Read full review of Dell NetWorker »
Dhaval Pancholi
Head of Sales at Microhard IT Solutions Pvt Ltd
The solution's technical support is not that customer-friendly.
Read full review of Dell PowerProtect DP (IDPA) »
Herve Bonetti
Admin Sys Reseaux at InSitu French
There was a leased PC product, unfortunately. However, when I called support, I know that for the warranty, the...
Read full review of Dell PowerEdge R-Series »
Vivek Jaiswal
Manager IT at a manufacturing company
Whenever we require support, we get it promptly and properly.
Read full review of Dell Avamar »
Anonymous User
Senior Consultant at a tech services company
Their technical support is good. I would give it an eight out of ten. It could use enhancements.
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Senior Systems Engineer at a financial services firm
The technical support is very good. We had a few problems with it, but that's a rare instance where I have opened a...
Read full review of VMAX [EOL] »
Martin De Silva
Product Owner at a retailer
Technical support, from my experience with the vendor, has been good. We're satisfied with the level of service Dell...
Read full review of Dell Avamar »
VijayShankar
Senior Administrator/IT Systems & Cloud Operations at Etisalat
The solution's technical support is really good. Dell PowerMax NVMe's technical support is our benchmark with all...
Read full review of Dell PowerMax »
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
As I live in Iran, I do not have access to EMC support directly. I can say, however, that I use a free forum on the...
Read full review of Dell RecoverPoint for Virtual Machines »
Anonymous User
Project Manager at a government
I would give technical support a ten out of ten. We generally don't need a lot of technical support unless something...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Manager Private Cloud Solutions at ufone
I'm very satisfied with Dell's technical support. It's very easy to open an SR and get support from them, and...
Read full review of Dell NetWorker »
Nikhil Desai
Associate Director at a manufacturing company
The customer service I experience is excellent.
Read full review of Dell PowerStore »
Anonymous User
Chief Information Officer at a computer software company
The support has been phenomenal.
Read full review of Dell PowerStore »
Cheifarch67
Chief Architect at a consultancy
The major advantage is that you've got solid context during collaboration and knowledge capture. The tool itself has...
Read full review of Moogsoft »
Anonymous User
Senior Associate, Enterprise Systems, EMEA & APAC Technology Services
Dell EMC support is good, but expensive.
Read full review of VNX [EOL] »
ChanchalDeshwal
CEO at KCIS INDIA
I have not personally dealt with Dell EMC support but our in-house team contacts them when it is required. EMC...
Read full review of Atmos [EOL] »
Ashic Joice Kureethadom
Business Development Manager at a tech services company
Regarding technical support from Dell, I find them to be one of the best support providers in the industry right now....
Read full review of Dell PowerEdge MX- Series »
Anonymous User
Tech Specialist at a financial services firm
Technical support has superb response times and expertise.
Read full review of VNX [EOL] »
Niranjan Oke
Project Delivery Manager at cineom broadcast ltd
I have contacted technical support. They are very good.
Read full review of Dell PowerSwitch N-Series »
Sander Verhulst
System Engineer at South Corporate P2P Fiber Customer
In the beginning, support wasn't that great. However, it got a lot better after a few calls and meetings.
Read full review of VxRail »
Anonymous User
Partners
Good and knowledgeable.
Read full review of Dell PowerEdge MX- Series »
Farhan-Ahmad
Senior System Administrator at Khushhali Microfinance Bank
Support is good, meeting our needs satisfactorily. If asked to rate support from one to ten, I would give it an eight.
Read full review of Dell PowerEdge MX- Series »
Anonymous User
Desktop Support Engineer at a computer software company
The technical support is quite good. they are helpful and responsive and we are satisfied with the level of support...
Read full review of Dell Avamar »
Anonymous User
Solution Consultant at a tech services company
My engineers have had some issues and have contacted support. The speed and the knowledge of the support agent were...
Read full review of DD Boost »
Anonymous User
Global Head, Storage at a financial services firm
Technical support has been pretty good; however, I would like to see better integration with Dell support and the...
Read full review of Dell PowerProtect Cyber Recovery »
Anonymous User
Sr. Technology Engineer at a insurance company
I would give the technical support a 8/10 rating.
Read full review of Dell XtremIO »

Review 1 of 30

SherifHanna
Managing Director - CEO at AINSystems
H3C's technical support is excellent, but there's sometimes a language barrier when contacting them.
Read full review of H3C Ethernet Switches »
SherifHanna
Managing Director - CEO at AINSystems
We find it helpful. The only challenge is understanding Chinese speakers, but this is a common issue even with Cisco...
Read full review of H3C Ethernet Switches »
SHARIQ ALI SHAH
Manager Sales at Megaplus
The technical support is very good. Machine vertical support and campus management support are both commended. SCT...
Read full review of H3C Ethernet Switches »
KanwarArsalan
Technical Pre Sales at Business It Solutions
Support for H3C switches is good, with local and international support offices available. The average resolution time...
Read full review of H3C Ethernet Switches »
SunateHavichit
Engineering Specialist at True Corporation
We have occasionally used the support but I'd prefer to see some local support offered.
Read full review of H3C Ethernet Switches »

Review 1 of 5

Technical Support

No Data Available

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