Compare Dell Technologies vs H3C

Dell Technologies

Based on 1837 reviews.

H3C

Based on 9 reviews.

Sample Customers

H3C Ethernet Switches

Ying Wa College, Centro Digital Pictures

H3C intelligent Management Center

Tiantan Hospital, Haier

Popular Solutions

Dell PowerEdge R-Series

145 reviews

Dell Unity XT

15 reviews

VxRail

30 reviews

H3C Ethernet Switches

7 reviews

Top Industries

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

10%

Government

Computer Software Company

12%

Comms Service Provider

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
KuldeepSingh4
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VP IT Operations at a computer software company
We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all...
Read full review of Dell PowerEdge R-Series »

Review 1 of 5

SHARIQ ALI SHAH
Manager Sales at Megaplus
The primary use case is about managing network infrastructure. The H3C Ethernet Switches are used internally as...
Read full review of H3C Ethernet Switches »

Review 1 of 1

Customer Service

Farhan Ashraf
Presales Manager at NDS
The solution's technical support is good.
Read full review of VxRail »
Yaswanth Yathaluru
Sr. Storage & Backup Engineer at a retailer
We have direct Dell support only.
Read full review of Dell PowerScale (Isilon) »
Sayed Zuber
Sr. Storage And Backup Engineer at OMNIdata Trading, Lda.
I rate Dell support eight out of 10.
Read full review of Dell VPLEX »
Eric Burgueño
High-Performance Computing Services Manager at The New Zealand Institute for Plant and Food Research Limited
I needed technical support on a few occasions, specifically while implementing multi-protocol access for Linux and...
Read full review of Dell PowerScale (Isilon) »
Mike Feider
Founder at Thirty One Circles
I have not been in contact with their support as we have not experienced any problems.
Read full review of Dell Enterprise Desktops and Laptops »
CHAAN_BEARD
Snr Systems Engineer at Nutanix
The technical support for Dell PowerEdge T is terrible. Their support does not exist. We do it all ourselves because...
Read full review of Dell PowerEdge T-Series »
Jesse_B
Manager of networks and infrastructure at a government
The support for Dell XR2 Rugged Server is very good. They have the best support model for their solutions. They are...
Read full review of Dell PowerEdge XR-Series »
Ayodeji Oyewole
Managing Director at Atlantic factorial
I would rate technical support for Dell RecoverPoint as seven out of ten. It is of good quality but could be improved.
Read full review of Dell RecoverPoint »
Joshua Kurian
Sr. Technical Architect at StarOne IT Solutions
The solution provides very good technical support.
Read full review of Dell PowerEdge MX- Series »
Anonymous User
Analista de Sistemas SR at a tech services company
The support from Dell EMC Avamar is good.
Read full review of Dell Avamar »
Anonymous User
Solutions Architect at a tech services company
Technical support was announced a few months ago and we are still on the learning curve.
Read full review of Dell Avamar »
Anonymous User
Data Center Team Lead at a comms service provider
I do not have any direct contact with technical support because I am not doing the product delivery. If the...
Read full review of VxRail »
Joe Huang
Solution Engineer at a tech vendor
There are rich reviews, articles and people who are expert and full of passion to solve your problems in their forum.
Read full review of ScaleIO [EOL] »
Jatin Patel
Senior Technical Consultant at a tech services company
Customer service response for break/fix issues and support documentation for Dell PowerEdge Rack Servers has been...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Core Cloud System Specialist at a comms service provider
Huge gab of professionalism and experience between the regions, we always need to escalate our issues to get it solved.
Read full review of Dell SRDF (Symmetrix Remote Data Facility ) [EOL] »
Anonymous User
Senior Systems Engineer at a tech services company
With the new support options offered with Unity, this support is always offered on a 24/7 basis (if the customer...
Read full review of Dell Unity XT »
Anonymous User
Global Virtualization & Cloud Engineer III at a financial services firm
The customer support team for this solution are very good at responding to cases. I would rate them a nine out of ten.
Read full review of VxRail »
Michel Desconnets
Responsable Infrastructure at a media company
Regarding Dell's support, we haven't needed it much recently, which is a positive sign. We haven't had many issues...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Tower Architect at a tech services company
Customer Service: Quite good, there was a very good specialist. Technical Support: Technical support was the same...
Read full review of Dell AppSync »
Anonymous User
Broadcast With Dish Network Staff Engineer at a comms service provider
Based on whatever little service my company has used from the support team, I feel they are good. Though the...
Read full review of Dell PowerStore »
Gabriele Marini
IT Consultant at SPE
Technical support is great. I would rate support a ten, as we have four-hour support from Dell for storage.
Read full review of Dell EqualLogic PS series »
Pisey NAP
Senior System Administrator at PRASAC Microfinance Institution Limited
We have opened cases with the Dell EMC team and we have chatted with them. They have provided good, fast support for...
Read full review of Dell PowerMax »
Anonymous User
Manager Infrastructure at a manufacturing company
The customer service for this solution is really good. We have a dedicated support account manager and system...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Technical Consultant at a tech services company
Technical support should be a lot better.
Read full review of Dell NetWorker »
Sai Survi
Manager at Hanvi Global Tech
We are satisfied with customer support.
Read full review of Dell Technologies Ruckus »
FirasFtirich
Infrastructure & Cloud Pre-Sales Engineer at BITS
The customer service and support team is good. The support is good, considering their response time and availability...
Read full review of Dell PowerEdge XE-Series »
Egor Bobryshev
Consultancy Department Chief
Dell EMC's technical support is perfect.
Read full review of Dell Unity XT »
Jiten Mehta
Chairman at Magnamious Systems Pvt. Ltd.
The customer service and tech support for Dell PowerEdge Rack Servers are the best. I would rate the customer service...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Information Technology Solutions Architect at a comms service provider
We are experiencing some issues with Dell's live-chat support as the support is different based on the support...
Read full review of VxRail »
Anonymous User
Senior Systems Engineer at a healthcare company
Customer Service: Good at time but also questionable at times. EMC has grown to such a big enterprise they are...
Read full review of Dell RecoverPoint »

Review 1 of 30

KanwarArsalan
Technical Pre Sales at Business It Solutions
Support for H3C switches is good, with local and international support offices available. The average resolution time...
Read full review of H3C Ethernet Switches »
SherifHanna
Managing Director - CEO at AINSystems
We find it helpful. The only challenge is understanding Chinese speakers, but this is a common issue even with Cisco...
Read full review of H3C Ethernet Switches »
SHARIQ ALI SHAH
Manager Sales at Megaplus
The technical support is very good. Machine vertical support and campus management support are both commended. SCT...
Read full review of H3C Ethernet Switches »
SherifHanna
Managing Director - CEO at AINSystems
H3C's technical support is excellent, but there's sometimes a language barrier when contacting them.
Read full review of H3C Ethernet Switches »
SunateHavichit
Engineering Specialist at True Corporation
We have occasionally used the support but I'd prefer to see some local support offered.
Read full review of H3C Ethernet Switches »

Review 1 of 5

Technical Support

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