Compare Dell Technologies vs H3C

Dell Technologies

Based on 2606 reviews.

H3C

Based on 9 reviews.

Sample Customers

H3C Ethernet Switches

Ying Wa College, Centro Digital Pictures

H3C intelligent Management Center

Tiantan Hospital, Haier

Popular Solutions

Dell PowerEdge R-Series

197 reviews

Dell Business Laptops

248 reviews

Dell PowerStore

171 reviews

H3C Ethernet Switches

1 reviews

Top Industries

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

16%

Manufacturing Company

Outsourcing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

SHARIQ ALI SHAH
Manager Sales at Megaplus
The primary use case is about managing network infrastructure. The H3C Ethernet Switches are used internally as...
Read full review of H3C Ethernet Switches »

Review 1 of 1

Customer Service

Sasikiran Sakalabattina
Sr Infrastructure engineer at TechMahindra
I would rate Dell technical support as good based on our experience. For issues requiring vendor assistance, the...
Read full review of Dell PowerScale »
Amarjit Rathee
Associate Vice President at Hitachi Systems, Ltd.
The support is excellent. The remote team is proactive.
Read full review of Dell ObjectScale »
Matthew Seckora
President at a tech consulting company
On Dell support, it is nice to have availability when you go to support.dell.com, as you can instantly chat in, make...
Read full review of Dell Business Laptops »
Sushil MIshra
AG at SIS.
There have been some issues, but Dell and VMware resolved them.
Read full review of VxRail »
Jayson Martin
Head IT Data Storage at a insurance company
The initial, on-premises EMC technical support is pretty good. I have no complaints about them. Although we did have...
Read full review of Dell PowerProtect Data Domain »
A. AhadAlam
Head Of Systems Group at NCCPL
I would rate the tech support a seven out of ten. Our company is from Pakistan, we have limited resources on field...
Read full review of DD Boost »
Anteneh Asnake
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
The technical is very good but sometimes it takes them a while to come back with a solution to our issue.
Read full review of Dell RecoverPoint for Virtual Machines »
David O’Connor
Architecture and Planning at a financial services firm
The support from Dell has always been very good, and the performance and reliability of the systems have been...
Read full review of Dell PowerEdge R-Series »
Anonymous User
AGT Infrastructure Operations at a financial services firm
Could be better.
Read full review of Dell SRDF (Symmetrix Remote Data Facility ) [EOL] »
Leonardo Martinez
Product Manager at a manufacturing company
Dell Business Laptops' customer support is extremely fast and efficient. Dell Business Laptops have supported the...
Read full review of Dell Business Laptops »
Anonymous User
Senior Consultant at a tech services company
I have no experience with technical support from Dell because I have not deployed it before.
Read full review of Dell PowerProtect Data Manager »
Gene Uhl
Network Manager at a government
In recent months, their backend technical support has waned a little bit. They need to address the first-line...
Read full review of Dell PowerScale »
Amjed Antari
Pre Sales Manager at a tech services company
Technical support from Dell can be better; it is essential to align the level of support with customer requirements....
Read full review of Dell PowerProtect Data Domain »
Manar Helal
Senior Engineer at ENPPI
I am very satisfied with the customer support.
Read full review of VxRail »
Anonymous User
Senior Systems Engineer at a financial services firm
The technical support is very good. We had a few problems with it, but that's a rare instance where I have opened a...
Read full review of VMAX [EOL] »
Anonymous User
Data Center Engineer And Server Administrator at a tech vendor
If one or two disks fail, we get a replacement from Dell. That is also a very handy process. We do not find any...
Read full review of Dell PowerStore »
VarunrajPTK
Senior System Engineer at a transportation company
We receive direct Dell support, and it is very good. We would rate their job a 10.
Read full review of Dell PowerStore »
Steffen Seifer
System Engineer at a computer software company
We use Dell support for notebooks, servers, and storage. Overall, I would rate their support an eight out of ten.
Read full review of Dell PowerEdge R-Series »
PravinMahenthiran
Solutions Architect at Enterprise Technology (Pvt) Ltd
I would rate the technical support of Dell as a nine on a scale from one to ten.
Read full review of Dell PowerStore »
Anonymous User
Storage Admin at a healthcare company
Other than upgrades, I have not had to use tech support. When I have had to do upgrades, they have been responsive,...
Read full review of Dell Unity XT »
Anonymous User
Head Of Modernization And Resilience Mx at a financial services firm
What I prefer most about Dell PowerEdge R-Series is its good combination of technical specs and the support from...
Read full review of Dell PowerEdge R-Series »
Arjun Sadsivam
Solution Architect at a agriculture
Technical support is good, and I would rate it an eight out of ten.
Read full review of Dell PowerStore »
Anonymous User
Implementation Engineer at Telindus
Since Dell took over EMC, the support has been very bad. Before, the support was fine. Now, the support is slow or...
Read full review of Dell Unity XT »
Anonymous User
Engineer at a logistics company
Customer Service: 4 out of 5. Technical Support: Technical Support: 3 Engineer Support: 5
Read full review of Dell AppSync »
Anonymous User
Tech Lead at a financial services firm
We appreciate customer service very much. When we had errors upgrading operating systems and did not upgrade the...
Read full review of Dell PowerEdge MX- Series »
Anonymous User
Head of DevOps at a recreational facilities/services company
Dell Enterprise Desktops and Laptops customer service and technical support are very good.
Read full review of Dell Business Laptops »
Anonymous User
Virtualization Team Leader at a healthcare company
Technical support is really good. We have had good, high-quality support with our SC Series. They respond quickly.
Read full review of Dell SC Series »
Mehdi Gharbi
Head of Alliance at a tech vendor
Their support is perfect. There are never problems communicating with them. If you have any questions, you can...
Read full review of Dell PowerEdge R-Series »
Mohammad Salman
Manager of Customer Services at a educational organization
The technical support was good, especially for upgrading, which we did four times. It was straightforward and easy.
Read full review of Dell XtremIO »
Anonymous User
Storage Admin at a financial services firm
We haven't used any tech support for this product.
Read full review of Dell PowerMax »

Review 1 of 30

SHARIQ ALI SHAH
Manager Sales at Megaplus
The technical support is very good. Machine vertical support and campus management support are both commended. SCT...
Read full review of H3C Ethernet Switches »
KanwarArsalan
Technical Pre Sales at Business It Solutions
Support for H3C switches is good, with local and international support offices available. The average resolution time...
Read full review of H3C Ethernet Switches »
SherifHanna
Managing Director - CEO at AINSystems
H3C's technical support is excellent, but there's sometimes a language barrier when contacting them.
Read full review of H3C Ethernet Switches »
SherifHanna
Managing Director - CEO at AINSystems
We find it helpful. The only challenge is understanding Chinese speakers, but this is a common issue even with Cisco...
Read full review of H3C Ethernet Switches »
SunateHavichit
Engineering Specialist at True Corporation
We have occasionally used the support but I'd prefer to see some local support offered.
Read full review of H3C Ethernet Switches »

Review 1 of 5

Technical Support

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