Compare Dell Technologies vs HP

Dell Technologies

Based on 2093 reviews.

Based on 11 reviews.

Sample Customers

Dell Business Laptops

Sony Innovation Studios

HP Wolf Security

Valspar

Popular Solutions

Dell PowerEdge R-Series

144 reviews

Dell Unity XT

10 reviews

Dell PowerStore

141 reviews

HP Wolf Security

0 reviews

HP LaserJet Enterprise

0 reviews

HP Business Laptops

1 reviews

Top Industries

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Comms Service Provider

10%

Computer Software Company

Manufacturing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Vanga Sainithinreddy
Product Developer at a tech vendor
I use HP Business Laptops mostly for my project-related work where I set up multiple environments and go through...
Read full review of HP Business Laptops »
Bert Hickman
Owner at Stoneridge Engineering, LLC
I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments.
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm

Read full review of HP LaserJet Enterprise »

Review 1 of 3

Customer Service

Gillian Switalski
Chief Executive at Infrared Kinetics
The Dell support has been amazing. We have been supported fully, and Dell provides us access to upgrades and supports...
Read full review of Dell OptiPlex Desktop Computers [EOL] »
Peter Kilcourse
Data Center Manager at ESB
I've worked with Dell support primarily on the PowerEdge side. I engage with colleagues for support inquiries, but...
Read full review of Dell Business Laptops »
Akeel Ahmad
Technical Services Consultant at International Turnkey Systems - ITS
I would rate Dell technical support as a nine because they are very good.
Read full review of Dell PowerProtect Data Domain »
Farhan Ashraf
Presales Manager at NDS
The solution's technical support is good.
Read full review of VxRail »
Naresh Ochani
Director at Newera Informatique pvt.ltd
My clients have been satisfied with the support from Dell PowerScale (Isilon).
Read full review of Dell PowerScale (Isilon) »
Rahul G
Sr. Technology Analyst at Sun Technologies
It is more than satisfactory, it is really good because they always respond to emails and issues immediately. They...
Read full review of VxRail »
Skirmantas Juraska
Head of the infrastructure at Hostinger
Dell offers helpful technical support, including help and guidance when we have new server configurations.
Read full review of Dell PowerEdge R-Series »
Abdul Rehman Abid
Manager Enterprise Solutions at Megaplus
The technical support from the Dell EqualLogic PS series is excellent.
Read full review of Dell EqualLogic PS series »
Anonymous User
Lead Engineer at a financial services firm
Overall, technical support has been pretty good. However, the support recently, the support that is coming in from...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Sr Network Administrtor at a consumer goods company
The technical support was poor, even during the port or 2TB limit. It was rare to hear back from the technical...
Read full review of Dell XtremIO »
Anonymous User
Head of IT at a computer software company
The technical support is very helpful and answers questions whenever we have issues with the product.
Read full review of VxRail »
Chris Heuvel
System Engineer at Federal Data Systems
I have worked with customer support before. My impressions of Dell PowerEdge Rack Servers support specifically are...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Works at a financial services firm
The quality of technical support varies. Sometimes they are very good, and sometimes they are not. They should be...
Read full review of Dell Avamar »
Anonymous User
Senior Associate - System Engineer at a financial services firm
Customer Service: I have worked with local EMC partners, I have had a positive experience. Technical Support: I did...
Read full review of Dell NetWorker »
Daniel Bruce
CTO at a insurance company
The technical support for this solution is very good. I would rate them an eight and a half.
Read full review of VxRail »
Anonymous User
Systems Engineer at a energy/utilities company
The technical support is horrible. It took a week for them to get back to us on what caused the outage. Also, there...
Read full review of Dell XtremIO »
Anonymous User
IT Manager at a tech services company
Dell's technical support is generally pretty good.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Big Data Architect at a tech vendor
Wonderful people, excellent professionals. Actually, I've got a lot of friends there, as I worked one and a half...
Read full review of Documentum Digital Asset Manager [EOL] »
Anonymous User
L3 Storage Engineer at a consultancy
From the support point of view, sometimes the support team gets stuck somewhere, but the support team is always...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Engineer at a tech services company
7/10
Read full review of Dell NetWorker »
Anonymous User
Solution Architect at Sybyl
I always tell my customers that Dell EMC support is good. Specifically with enterprise storage, like PowerMax and...
Read full review of Dell PowerMax »
Juan-Buitrago
Senior Financial Executive at a consultancy
The solution's technical support is better than what VMware offers, especially when you want to change to an...
Read full review of Dell APEX »
Anonymous User
Senior System Administrator Infrastructure at a construction company
Technical support gets a rating of 5/5.
Read full review of VNX [EOL] »
Mostafa Shoaei
IT expert/sys admin at a tech services company
Dell Unity XT offers reasonable support, but due to political reasons, my company is under sanctions, so I rate it...
Read full review of Dell Unity XT »
Sachin JungKarki
Chief Information Security Officer at KNS
We have contacted technical support.
Read full review of Dell PowerEdge C- Series »
Maurizio Davini
CTO at a university
Dell EMC's customer and technical support are the best in the market, for sure. We have almost all the Dell EMC...
Read full review of Dell PowerStore »
Anonymous User
IT System Administrator at a aerospace/defense firm
I give the support a 10 out of 10. The people are a 10 but I´ll give the waiting time that it takes to get to the...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Professor at a university
I haven't used Dell's technical support much. Usually, when I have a problem, we search online for a solution....
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Manager at a computer software company
The customer support is great; it's easy to get a hold of and easy to replace devices or get them fixed. I would rate...
Read full review of Dell Business Laptops »
Amjed Antari
Pre Sales Manager at a tech services company
Technical support from Dell can be better; it is essential to align the level of support with customer requirements....
Read full review of Dell PowerProtect Data Domain »

Review 1 of 30

Vanga Sainithinreddy
Product Developer at a tech vendor
Customer support for HP Business Laptops is really good. We reached out to them a couple of times and they were...
Read full review of HP Business Laptops »
Anonymous User
Senior Program Manager Office 365 at a pharma/biotech company
Eight out of 10.
Read full review of HP Wolf Security »
Anonymous User
General Manager UK at a agriculture
I've never had to contact technical support.
Read full review of HP LaserJet Enterprise »
Anonymous User
Director of Information Security
Bromium has always been super-responsive. We have the support portal. We can quickly put a ticket in there. And we...
Read full review of HP Wolf Security »
Bert Hickman
Owner at Stoneridge Engineering, LLC
The product has a lot of online resources. You don't have to call or chat with support online. Its website has enough...
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm
Our projects department works with technical support when necessary.
Read full review of HP LaserJet Enterprise »
Anonymous User
Retired at a government
I've contacted support when my printer doesn't communicate anymore. There's a program you download and run a...
Read full review of HP Wolf Security »
Anonymous User
Security Engineering Sr. Manager at a retailer
Their tech support is okay. We have Premier Support so we have a dedicated person that we work with on a weekly...
Read full review of HP Wolf Security »
Anonymous User
Director
Technical support is excellent.
Read full review of HP Wolf Security »
Hugh Percy
Manager of Cyber Security Operations at a healthcare company
Last time we talked to Ted in tech support, the incident was that a doctor trying to go to a WebEx. When you go to a...
Read full review of HP Wolf Security »
Anonymous User
Director of IT Security, Risk and Compliance. at a pharma/biotech company
Both the technical support and customer success teams are very responsive, very effective.
Read full review of HP Wolf Security »

Review 1 of 11

Technical Support

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