Compare Dell Technologies vs HP

Dell Technologies

Based on 2002 reviews.

Based on 10 reviews.

Sample Customers

Dell Business Laptops

Sony Innovation Studios

HP Wolf Security

Valspar

Popular Solutions

Dell PowerEdge R-Series

148 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

HP Wolf Security

1 reviews

HP LaserJet Enterprise

0 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Computer Software Company

10%

Comms Service Provider

10%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Bert Hickman
Owner at a performing arts
I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments.
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm

Read full review of HP LaserJet Enterprise »

Review 1 of 2

Customer Service

Branko Cirovic
Storage Engineer at a outsourcing company
The tool's support is good.
Read full review of Dell PowerScale (Isilon) »
SunilNarayanan
Sr.EMC Storage Specialist at a energy/utilities company
The support for this solution is really good. I always use the chat medium because it is easy to open a ticket and...
Read full review of VxRail »
Jerome Edwards
Ops Specialist: System Engineer Backup at a computer software company
I would rate the tech support for Avamar as a nine out of ten.
Read full review of Dell Avamar »
Mohamed El-Sherbini
IT Manager at a insurance company
I am satisfied with the tool's support team. They know what they are doing.
Read full review of DD Boost »
AmalludinYahya
Principal Engineer at a comms service provider
For support of Dell PowerEdge MX- Series, I would rate Dell a seven, as their support for EMC storage is not as...
Read full review of Dell PowerEdge MX- Series »
Kalpesh Pawar
Technical Head - Cloud Services at a media company
The customer support for Dell Data Protection Suite is very good, although the documentation is not good. I would...
Read full review of Dell Data Protection Suite »
Daniel Donleavy
Head of Sales at a tech services company
I have never used Dell support previously. We have an IT company that manages all of our IT needs. If we experience...
Read full review of Dell Business Laptops »
Padmesh Dubey
Storage And Backup Lead at a tech vendor
My experience with technical support has been very good, and I would give it a ten out of ten.
Read full review of Dell PowerStore »
Ravi Ramananda
Assistant VP, Information Technology at a insurance company
The support is good. That said, the account management needs to be strengthened.
Read full review of Dell PowerEdge MX- Series »
Anonymous User
Senior Engineer at a tech company
Technical support generally is acceptable. Having to jump through hoops can sometime be frustrating. Especially when...
Read full review of Dell PowerEdge MX- Series »
Kamel Malti
Analyste De Systèmes Informatiques at a comms service provider
Dell support is crucial. It's important to us that the vendor responds and respects the SLA. We don't anticipate any...
Read full review of Dell PowerMax »
Anonymous User
Expert Stockage at a comms service provider
We are absolutely satisfied with Dell's technical support. They're probably one of the best. If I had to rank...
Read full review of Dell VPLEX »
Anonymous User
AVP at a financial services firm
The solution’s technical support is good.
Read full review of Dell PowerMax »
Anonymous User
Software Engineer at a comms service provider
We have been satisfied with the paid level of support we currently are on. There are different levels of support that...
Read full review of Dell PowerEdge R-Series »
Reinhard Weber
Senior System Engineer at a computer software company
Dell's technical support is good overall, but it depends on the person you get for assistance.
Read full review of Dell VPLEX »
Mac Wang
Project Manager at a tech services company
Their response is quick. We just email or telephone to contact their support center. Dell EMC has local service in...
Read full review of Dell ObjectScale »
Anonymous User
Systems Administrator at a energy/utilities company
Good tech support. We can usually get a parts dispatch without too much fuss.
Read full review of Dell Unity XT »
Mohamed Ibrahem
Ict Assistant GM at a construction company
The technical support I received from Dell for Dell PowerStore was satisfactory. When we faced the firmware upgrade...
Read full review of Dell PowerStore »
Anonymous User
Technical Team Lead at a tech services company
The level of technical support is 10/10. Over four years we didn’t encounter any issues with VPLEX technical support.
Read full review of Dell VPLEX »
Anonymous User
IT C
We have used it in the past. When we had problems, we had to contact or put a ticket with them, they would get back...
Read full review of Dell PowerEdge R-Series »
Deepak Kannan
Sales Account Manager - BFSI Sector at a tech services company
Dell excels in service and support. Customers find Dell solutions to be user-friendly, commercially viable, and...
Read full review of Dell Unity XT »
OlegIvanov
General Director at a tech services company
Technical support for this product is good.
Read full review of Dell Avamar »
ToddChristensen
Director, Information Technology at a manufacturing company
Based on our experience, I rate Dell's support overall as a nine out of ten.
Read full review of Dell PowerStore »
Mohamed Diazleal
IT Service Engineer at a tech consulting company
I've contacted them many times. The overall support is very good with first-class service.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Systems Engineer at a tech services company
Customer Service: ExcellentTechnical Support: Excellent
Read full review of Dell AppSync »
Anonymous User
IT Engineer
I think I called once, when I deployed the first box myself, to validate whether the setup was correct. And also with...
Read full review of Dell Unity XT »
Anonymous User
Works at a tech services company
Customer Service: It is one of the best support I have worked with. Technical Support: It is one of the best support...
Read full review of VMAX [EOL] »
Cela
Solutions Architect at a financial services firm
I would give technical support a rating of 6/10.
Read full review of Dell XtremIO »
NARASIMHA PNV
Assistant General Manager at a comms service provider
The technical support of Dell is very good, very helpful, with a quick response and fast part replacement if any...
Read full review of Dell PowerEdge R-Series »
Cela
Solutions Architect at a financial services firm
Seven out of 10.
Read full review of Dell XtremIO »

Review 1 of 30

Anonymous User
Security Engineering Sr. Manager at a retailer
Their tech support is okay. We have Premier Support so we have a dedicated person that we work with on a weekly...
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm
Our projects department works with technical support when necessary.
Read full review of HP LaserJet Enterprise »
Anonymous User
Director
Technical support is excellent.
Read full review of HP Wolf Security »
Anonymous User
Senior Program Manager Office 365 at a pharma/biotech company
Eight out of 10.
Read full review of HP Wolf Security »
Anonymous User
Director of Information Security
Bromium has always been super-responsive. We have the support portal. We can quickly put a ticket in there. And we...
Read full review of HP Wolf Security »
Hugh Percy
Manager of Cyber Security Operations at a healthcare company
Last time we talked to Ted in tech support, the incident was that a doctor trying to go to a WebEx. When you go to a...
Read full review of HP Wolf Security »
Anonymous User
Retired at a government
I've contacted support when my printer doesn't communicate anymore. There's a program you download and run a...
Read full review of HP Wolf Security »
Anonymous User
Director of IT Security, Risk and Compliance. at a pharma/biotech company
Both the technical support and customer success teams are very responsive, very effective.
Read full review of HP Wolf Security »
Anonymous User
General Manager UK at a agriculture
I've never had to contact technical support.
Read full review of HP LaserJet Enterprise »
Bert Hickman
Owner at a performing arts
The product has a lot of online resources. You don't have to call or chat with support online. Its website has enough...
Read full review of HP Wolf Security »

Review 1 of 10

Technical Support

No Data Available

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