Compare Dell Technologies vs HP

Dell Technologies

Based on 1991 reviews.

Based on 10 reviews.

Sample Customers

Dell Business Laptops

Sony Innovation Studios

HP Wolf Security

Valspar

Popular Solutions

Dell PowerEdge R-Series

170 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

HP Wolf Security

1 reviews

HP LaserJet Enterprise

0 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

11%

Financial Services Firm

Government

Computer Software Company

11%

Comms Service Provider

10%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at a tech services company
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at a computer software company
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Bert Hickman
Owner at a performing arts
I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments.
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm

Read full review of HP LaserJet Enterprise »

Review 1 of 2

Customer Service

Rami Jadallah
Data Center Solution Manager at a computer software company
We provide support and there really haven't been too many issues. We were working with EMC before the joint venture...
Read full review of Dell PowerPath »
Mickael Marimbert
System Administrator at a outsourcing company
The technical support is good and also effective. There was one time that I resolved an issue myself.
Read full review of Dell PowerEdge R-Series »
LANRE OGUNDARE
Senior System Engineer at a computer software company
My experience overall with technical support from Dell for Dell PowerStore is very satisfactory. Their support is...
Read full review of Dell PowerStore »
Gehad Said
Senior Presales Solutions Engineer ( DELL EMC & VMware) at a tech vendor
The support has been great.
Read full review of Dell PowerMax »
Mirza Rahim
Team Leader : IT Infrastructure and Service Delivery at a energy/utilities company
We have had a good experience with customer service and support. I rate them an eight out of ten.
Read full review of Dell NetWorker »
Vedat Gunes
BI & Analytics Manager at a insurance company
We are using technical support from the producers, and it is not good. I'm not happy with the technical support. I...
Read full review of Dell PowerProtect Data Domain »
Serdar De
IT Manager at a retailer
I take support from a local third-party support firm in Turkey. We do not have local Dell technical support. The...
Read full review of Dell PowerFlex »
Jigar Acharya
VP - Engineering Operations at a tech services company
We've dealt with technical support and have found them to be helpful and responsive. We're satisfied with the level...
Read full review of Dell EqualLogic PS series »
BenoitQuenet
Senior Consultant at a tech services company
The support is good.
Read full review of Dell SC Series »
Anonymous User
Administrative at a university
Technical support is okay, however, they only offer service in English. If you don't speak English, or English is not...
Read full review of Dell NetWorker »
Anonymous User
Technical Support Manager at a computer software company
When I tried to open a ticket with the Dell EMC team, during the installation phase, they kept bouncing me from one...
Read full review of Dell PowerStore »
Rolf Colmer
IT Engineer at a healthcare company
The technical support is good.
Read full review of Dell Unity XT »
Anonymous User
Lead Technical Architect, Global Services, Systems Integration, North America at a comms service provider
I was in contact with presales support only, which did a great job.
Read full review of Dell VPLEX »
Deena Khattab
MIS Manager at a manufacturing company
We have an annual subscription for support, so we contact them for upgrades and stuff like that. There is some...
Read full review of Dell Avamar »
Sys32189Eng3
System Engineer at a manufacturing company
The technical support does alright.
Read full review of Dell Unity XT »
Anonymous User
Data Center Architect at a tech services company
Our customers have only had to use technical support for replacing drives and things like that. When they do, they...
Read full review of Dell Unity XT »
Anonymous User
coördinator ICT
I can't say as we have had no significant issues.
Read full review of Dell EqualLogic PS series »
Anonymous User
Head of Datacenter Department: at a tech services company
The support is very reactive.
Read full review of Dell Unity XT »
Anonymous User
Product Manager at a tech vendor
Technical support is typically very good. The only issue is, where our products are located. it's hard to get...
Read full review of Dell Unity XT »
Robert Osbourn
Unix Architect at a retailer
I have interacted with them several times. We've had problems where we've got to have their help. They're average. It...
Read full review of Dell Avamar »
Gerard Gerritsen
Owner
Dell's support is very good. They are changing some things within the organization. I have my doubts that where they...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Helpdesk Supervisor at a logistics company
We have used technical support and I would rate them a massive zero. I put in a ticket, although my preferred contact...
Read full review of Dell Unity XT »
Anonymous User
AVP-Datacenter Practice at a computer software company
The technical support of VxRail is good.
Read full review of VxRail »
Ahmed Kamel
Sr. Storage Systems Engineer at a pharma/biotech company
The support is very good. They respond very quickly when we have issues and the responses are good. However, the...
Read full review of Dell PowerMax »
Anonymous User
General Manager at a tech services company
The technical support is okay, but it could be better.
Read full review of Dell NetWorker »
Anonymous User
Associate Director at a tech vendor
To be very frank, I really didn't need to go back to the technical team for any help. I could get all the information...
Read full review of Moogsoft »
David Devlin
Works at a government
The solution's service and technical support are excellent. I would rate them a ten out of ten.
Read full review of Dell PowerScale (Isilon) »
Pisey NAP
Senior System Administrator at a financial services firm
We have opened cases with the Dell EMC team and we have chatted with them. They have provided good, fast support for...
Read full review of Dell PowerMax »
LuisGomez4
Owner at a retailer
In terms of support, regarding our partnership experience, the first 15 years were extremely good, however, the...
Read full review of Dell PowerStore »
Giorgio Pozzi
System Administrator at a tech company
I rate the technical support a nine out of ten.
Read full review of Dell PowerVault »

Review 1 of 30

Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm
Our projects department works with technical support when necessary.
Read full review of HP LaserJet Enterprise »
Anonymous User
Director of Information Security
Bromium has always been super-responsive. We have the support portal. We can quickly put a ticket in there. And we...
Read full review of HP Wolf Security »
Anonymous User
General Manager UK at a agriculture
I've never had to contact technical support.
Read full review of HP LaserJet Enterprise »
Anonymous User
Senior Program Manager Office 365 at a pharma/biotech company
Eight out of 10.
Read full review of HP Wolf Security »
Anonymous User
Director
Technical support is excellent.
Read full review of HP Wolf Security »
Anonymous User
Director of IT Security, Risk and Compliance. at a pharma/biotech company
Both the technical support and customer success teams are very responsive, very effective.
Read full review of HP Wolf Security »
Anonymous User
Security Engineering Sr. Manager at a retailer
Their tech support is okay. We have Premier Support so we have a dedicated person that we work with on a weekly...
Read full review of HP Wolf Security »
Hugh Percy
Manager of Cyber Security Operations at a healthcare company
Last time we talked to Ted in tech support, the incident was that a doctor trying to go to a WebEx. When you go to a...
Read full review of HP Wolf Security »
Anonymous User
Retired at a government
I've contacted support when my printer doesn't communicate anymore. There's a program you download and run a...
Read full review of HP Wolf Security »
Bert Hickman
Owner at a performing arts
The product has a lot of online resources. You don't have to call or chat with support online. Its website has enough...
Read full review of HP Wolf Security »

Review 1 of 10

Technical Support

No Data Available

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