Compare Dell Technologies vs HP

Dell Technologies

Based on 1789 reviews.

Based on 10 reviews.

Sample Customers

Dell Enterprise Desktops and Laptops

Sony Innovation Studios

HP Wolf Security

Valspar

Popular Solutions

Dell PowerEdge R-Series

132 reviews

Dell Unity XT

15 reviews

VxRail

31 reviews

HP Wolf Security

2 reviews

HP LaserJet Enterprise

0 reviews

Top Industries

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

10%

Government

Computer Software Company

13%

Comms Service Provider

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
KuldeepSingh4
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VP IT Operations at a computer software company
We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all...
Read full review of Dell PowerEdge R-Series »

Review 1 of 5

Bert Hickman
Owner at Stoneridge Engineering, LLC
I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments.
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm

Read full review of HP LaserJet Enterprise »

Review 1 of 2

Customer Service

Ahmed Essa
Senior Consultant at Share Technologies
Dell's technical support provides a good response time.
Read full review of Dell XtremIO »
Evans Chitando
Chief Business Technology Consultant at ITech Associates (Pty) Ltd
Dell support is superb. I rate Dell support nine out of 10.
Read full review of Dell SC Series »
Vivek Jaiswal
Manager IT at Shriram Pistons
Technical support is good. I get support in a timely manner. Since our last installation, which was in March, we have...
Read full review of Dell Avamar »
Systemarchi67
Systems Architect at Tebicom SA
Technical support for the solution is good.
Read full review of Dell Unity XT »
Dusko Petrovic
Chairman & CEO at Digit Montenegro
Dell's technical support is ok.
Read full review of Dell PowerStore »
Syed Habib
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
The support is very good. The support team is familiar with the product and is available on-site during support...
Read full review of Dell Unity XT »
DanRogers
Solutions Architect
The technical support is not so great. They had the VMware personnel trying to help us out. We had some issues on one...
Read full review of VxRail »
Anonymous User
New Technologies Director at a tech services company
Technical support is good.
Read full review of Dell Unity XT »
Anonymous User
IT Manager
Excellent, Copilot (support for Compellent) is excellent.
Read full review of Dell SC Series »
Savera-Menezes
Head of IT Infrastructure at a insurance company
Technical support for this solution was very good, professional, and they had the skills to get it implemented.
Read full review of VxRail »
Florent ADODO
IT Assistant at Hotel 2 Fevrier
The critical issue is when you send them an email, you will not get a reply for two or three days. They are happy to...
Read full review of Dell PowerEdge R-Series »
Anonymous User
System Engineer at a tech services company
Dell provides great customer service.
Read full review of Dell PowerStore »
Anonymous User
Sr Solution Architect - Enterprise Storage and Virtualization at a computer software company
I don't deal with them. I am more on the presales and delivery side. I'm sure there are challenges around that, but...
Read full review of VxRail »
Anonymous User
Infrastructure Systems Team Lead at a manufacturing company
Technical support can be quite problematic and difficult to resolve issues.
Read full review of Dell XtremIO »
Anonymous User
Backup & Storage administrator at a tech services company
This is difficult question. Honestly, EMC NetWorker technical support is not very helpful for me, because I have much...
Read full review of Dell NetWorker »
Anonymous User
Works at a construction company
I would rate the support for this solution a seven out of ten.
Read full review of Dell PowerEdge R-Series »
Jean Lukas Lloyd
Support Director at Redcomputo Ltda
We've found that technical support is a bit slow to respond. However they ask a lot of questions, and they try to...
Read full review of Dell PowerEdge VRTX [EOL] »
Anonymous User
Virtualization Specialist at a tech services company
Customer Service: The D&I team was very good. Technical Support: Did not use yet.
Read full review of Vblock [EOL] »
Anonymous User
Business Continuity and Data Center Manager at a outsourcing company
I never contacted them. We are usually able to resolve any issues within the company.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Sr. Storage Engineer at a legal firm
In the past year, it hasn't been as great. They seem to just follow KBS. Prior to that, they were awesome. I'm hoping...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Assistant VP, Information Technology at a insurance company
The support is good. That said, the account management needs to be strengthened.
Read full review of Dell PowerEdge M [EOL] »
Anonymous User
DevOps Engineer at a tech services company
We have had a few issues but the support has been very good.
Read full review of Dell ObjectScale »
Anonymous User
IT
Excellent.
Read full review of Dell NetWorker »
Anonymous User
System Engineer / Backup Admin at a government
Technical support for this solution is very good. They are nice people and whenever we need support, they turn up and...
Read full review of Dell NetWorker »
Anonymous User
Administrative Assistant at a retailer
Getting support in Portuguese is difficult. We have to speak to the team in English. Not everyone on our team speaks...
Read full review of Dell Avamar »
Mehdi Gharbi
Head of Alliance at a tech vendor
Their support is perfect. There are never problems communicating with them. If you have any questions, you can...
Read full review of Dell PowerEdge R-Series »
SushilKumar4
Solution architect at Aeris
Dell PowerProtect DD's support is good. The speed and effectiveness of tech support depend on the priority and...
Read full review of Dell PowerProtect DD (Data Domain) »
Alejandro Diaz
Systems Engineer at Zenware
Technical support is pretty good. It always has been. In Peru, we have a senior engineer that has been with the...
Read full review of Dell Unity XT »
Anonymous User
Systems Engineer at a tech services company
Technical support is good. Overall we've been satisfied with their service.
Read full review of DD Boost »
Michel Taung
System Engineer for Business Solution Department at PT. Mastersystem Infotama
The technical support is okay. We opened a case and the response was good. We did not have any issues.
Read full review of Dell PowerProtect DD (Data Domain) »

Review 1 of 30

Anonymous User
Director
Technical support is excellent.
Read full review of HP Wolf Security »
Anonymous User
Security Engineering Sr. Manager at a retailer
Their tech support is okay. We have Premier Support so we have a dedicated person that we work with on a weekly...
Read full review of HP Wolf Security »
Hugh Percy
Manager of Cyber Security Operations at a healthcare company
Last time we talked to Ted in tech support, the incident was that a doctor trying to go to a WebEx. When you go to a...
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm
Our projects department works with technical support when necessary.
Read full review of HP LaserJet Enterprise »
Anonymous User
General Manager UK at a agriculture
I've never had to contact technical support.
Read full review of HP LaserJet Enterprise »
Anonymous User
Senior Program Manager Office 365 at a pharma/biotech company
Eight out of 10.
Read full review of HP Wolf Security »
Bert Hickman
Owner at Stoneridge Engineering, LLC
The product has a lot of online resources. You don't have to call or chat with support online. Its website has enough...
Read full review of HP Wolf Security »
Anonymous User
Retired at a government
I've contacted support when my printer doesn't communicate anymore. There's a program you download and run a...
Read full review of HP Wolf Security »
Anonymous User
Director of IT Security, Risk and Compliance. at a pharma/biotech company
Both the technical support and customer success teams are very responsive, very effective.
Read full review of HP Wolf Security »
Anonymous User
Director of Information Security
Bromium has always been super-responsive. We have the support portal. We can quickly put a ticket in there. And we...
Read full review of HP Wolf Security »

Review 1 of 10

Technical Support

No Data Available

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