Compare Dell Technologies vs HP

Dell Technologies

Based on 1664 reviews.

Based on 10 reviews.

Sample Customers

Dell Enterprise Desktops and Laptops

Sony Innovation Studios

HP Wolf Security

Valspar

Popular Solutions

Dell Unity XT

16 reviews

Dell PowerEdge Rack Servers

93 reviews

VxRail

30 reviews

HP Wolf Security

2 reviews

HP LaserJet Enterprise

0 reviews

Top Industries

Educational Organization

18%

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Computer Software Company

14%

Comms Service Provider

Government

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Vice President at a tech vendor

Read full review of Dell PowerEdge Rack Servers »
Jacques DUVERNOIS
Technical Team Leader for Servers and Storage at Orange
We use the PowerStore for our development environment. The frame is a repository for all our VMware infrastructure...
Read full review of Dell PowerStore »
Ryan Parker-Hill
System Team Leader at Deakin University
* Research data * Departmental file shares * Data centre storage: NFS We have two data centres in our university. We...
Read full review of Dell PowerScale (Isilon) »
C.
Cloud Engineer at a tech services company
We are running 3,000 VMs spread out over five such units.
Read full review of Dell Unity XT »
Paul Croteau
Senior Solution Architect at Rackspace
We are a very large customer of Dell EMC. We have several different deployments or installations. The biggest use...
Read full review of Dell PowerMax NVMe »

Review 1 of 5

Bert Hickman
Owner at Stoneridge Engineering, LLC
I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments.
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm

Read full review of HP LaserJet Enterprise »

Review 1 of 2

Customer Service

Vaidyanathan Swaminathan
Co-Founder at Tech RIdge Solutions
The technical support is not good. The resolution takes time. The support quality has decreased after Dell took over...
Read full review of DD Boost »
Gehad-Said
Senior Presales Solutions Engineer ( DELL EMC & VMware) at Metra computers
The technical support team is responsive.
Read full review of Dell PowerScale (Isilon) »
Jan Zentgraf
Consultant at IXPACK GmbH
We are not satisfied with the support team. Support is confusing and time-consuming. It could be improved.
Read full review of Dell Technologies DataIQ »
Ali Yazıcı
IT Service Manager at Kuveyt Turk Participation Bank
The technical support is good.
Read full review of VMAX [EOL] »
Daniel Sjoberg
IT Project Manager at a computer software company
There wasn't a need for my company to engage much with the technical support offered by the product.
Read full review of Dell PowerEdge FX »
Andreas Eberhard
Head of IT at Wild & Küpfer AG
The technical support is good, and I would give it a nine out of ten.
Read full review of VxRail »
Farhan SadikAkil
Solutions Architect at GBPL
The tool's tech support is very helpful. For level one support, we have Dell-certified engineers in our own...
Read full review of Dell Data Protection Advisor »
Shahab Vahdatian
Technical Specialist at Pouyan Pardazesh Tehran Co
Our company handles software issues but uses technical support for hardware replacements. Due to sanctions in Iran, I...
Read full review of Dell Unity XT »
Anonymous User
Data Centre and HCI Solutions Lead at a tech services company
I don't interact with their technical support.
Read full review of VxRail »
Ramon Bannink
Senior System Administrator at Graafschap College
The solution's technical support is great. In our organization, we have had several incidents related to firmware in...
Read full review of Dell PowerStore »
Anonymous User
Infrastructure Engineer at CGSH
Tech support is good. We've always had our struggles over the years with their support. I characterize their...
Read full review of Dell Unity XT »
Anonymous User
Software Engineer at a comms service provider
For us, technical support is excellent. Support is thorough and the next business day they are on site. Previously,...
Read full review of Dell PowerEdge VRTX »
Anonymous User
Software Engineer at a comms service provider
We have contacted Dell support many times. Usually, we contact them about faulty hardware. We are satisfied. They've...
Read full review of Dell PowerEdge VRTX »
Anonymous User
Senior Systems Engineer at a non-profit
We've had great support from the Dell EMC team. I would rate their Copilot support the best that we have seen in the...
Read full review of Dell SC Series »
Anonymous User
IT Manager at a engineering company
The support is good. The support was better ten years ago. Now, we have to do more things ourselves. Ten years ago,...
Read full review of Dell PowerEdge Rack Servers »
MD-MONIRUZZAMAN
Assistant Vice President at a financial services firm
The support from the local partner was good, and we required minimal support from Dell. The administration of the...
Read full review of Dell XtremIO »
Tahir Mohammad
Country Service Delivery Manager at Citrus consulting
We have had customers reporting issues with slow responses from the support team.
Read full review of Dell Unity XT »
Anonymous User
Vendor Account Manager at a comms service provider
The technical support for this solution is good.
Read full review of Dell PowerEdge Rack Servers »
Joseph James
Systems & Support Engineer at CWG Plc
I rate RecoverPoint support eight out of 10. An engineer is usually available, so they will put you straight through...
Read full review of Dell RecoverPoint for Virtual Machines »
Anonymous User
Backup and Storage Administrator at a media company
They have good technical support. They had good solutions for any problems I had.
Read full review of Dell NetWorker »
Anonymous User
Systems Consultant at a tech company
Technical support is excellent.
Read full review of Dell VPLEX »
Samr Momani
IT Director at Essra hospital
We had some performance issues after our initial setup and they managed to resolve all the problems. I haven't needed...
Read full review of Dell PowerVault »
Fred Armantrout
Senior System Specialist at Burns & McDonnell
The technical support is good. Tt's only a single phone call for any problem.
Read full review of Vblock [EOL] »
Anonymous User
EMC Storage Specialist at a tech services company
Customer Service: EMC has always been easy to deal with in reporting problems or asking for help on any configuration...
Read full review of Dell AppSync »
Anonymous User
Information Systems Manager at a energy/utilities company
We have had no issues at all with our technical and customer support. The product watches after itself. If there is a...
Read full review of Dell PowerScale (Isilon) »
Claudiu Giurgiu
Sr Server Administrator at Panduit European Solutions
Technical support is great. They always answer my questions and solve my issues. We are quite satisfied with the...
Read full review of Dell PowerEdge VRTX »
Bolaji Olaloku
Enterprise Backup Administrator at a financial services firm
The response time of the tech support is swift. The support is fantastic.
Read full review of Dell NetWorker »
Anonymous User
IT Manager at a transportation company
Technical support is top-notch. I have talked to them a couple times. They definitely seem to know what they are...
Read full review of Dell Unity XT »
Nicolas Kubik
Director De Red at a comms service provider
Recently, delays with spare parts and the availability of specialists have become problematic. Previously, we had...
Read full review of Dell PowerEdge M »
Zaryab Khalil
Product manager at a comms service provider
The customer service was good in certain aspects, but I mostly had services where things became complex because of...
Read full review of Dell PowerEdge Rack Servers »

Review 1 of 30

Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm
Our projects department works with technical support when necessary.
Read full review of HP LaserJet Enterprise »
Anonymous User
Director of Information Security
Bromium has always been super-responsive. We have the support portal. We can quickly put a ticket in there. And we...
Read full review of HP Wolf Security »
Anonymous User
Director of IT Security, Risk and Compliance. at a pharma/biotech company
Both the technical support and customer success teams are very responsive, very effective.
Read full review of HP Wolf Security »
Anonymous User
Retired at a government
I've contacted support when my printer doesn't communicate anymore. There's a program you download and run a...
Read full review of HP Wolf Security »
Anonymous User
Security Engineering Sr. Manager at a retailer
Their tech support is okay. We have Premier Support so we have a dedicated person that we work with on a weekly...
Read full review of HP Wolf Security »
Anonymous User
Senior Program Manager Office 365 at a pharma/biotech company
Eight out of 10.
Read full review of HP Wolf Security »
Bert Hickman
Owner at Stoneridge Engineering, LLC
The product has a lot of online resources. You don't have to call or chat with support online. Its website has enough...
Read full review of HP Wolf Security »
Anonymous User
Director
Technical support is excellent.
Read full review of HP Wolf Security »
Anonymous User
General Manager UK at a agriculture
I've never had to contact technical support.
Read full review of HP LaserJet Enterprise »
Hugh Percy
Manager of Cyber Security Operations at a healthcare company
Last time we talked to Ted in tech support, the incident was that a doctor trying to go to a WebEx. When you go to a...
Read full review of HP Wolf Security »

Review 1 of 10

Technical Support

No Data Available

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