Compare Dell Technologies vs Insight

Dell Technologies

Based on 2037 reviews.

Insight

Sample Customers

Dell Asset Recovery Services

Imerys, FFR Merchandising, KMC Solutions, AIA Associ_s, Grupo Poma, Borl_nge Kommun, Datamax

Insight IT Asset Disposal Service

Dell, Absolute Software

Popular Solutions

Dell PowerEdge R-Series

147 reviews

Dell Unity XT

13 reviews

Dell PowerStore

129 reviews

Top Industries

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Lead Architect at a comms service provider
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »

Review 1 of 5

No Data Available

Customer Service

Mark Torpy
Data Protection Specialist at Tech Mahindra Limited
I have been satisfied with the technical support.
Read full review of DD Boost »
Ravi Ramananda
Assistant VP, Information Technology at a insurance company
Technical support for Dell PowerEdge R-Series products deserves a rating of ten out of ten because it is about a...
Read full review of Dell PowerEdge R-Series »
Harri Palm
Senior Dev Ops Engineer at Cargotec Finland Oy
I have interacted with technical support from Dell. My experience with support is very positive, and I always get the...
Read full review of Dell PowerEdge R-Series »
Ricky Winandityo
IT system infrastructure manager at Anabatic Technologies
I've dealt with technical support in the past. They are helpful. We've worked with a local engineer, and he has been...
Read full review of Dell Unity XT »
Christopher Fallon
Product Manager at Iomart
We regularly contact Dell for remote technical support and to replace hardware in our data centers or customer sites....
Read full review of Dell Avamar »
DenisBrodsky
Director Of IT at Shift4
The customer service and technical support are exceptional, with fast response times and prompt solution delivery. I...
Read full review of Dell PowerEdge R-Series »
Letarik Terefe
Information Technology Division Director at Ethiopian Roads Administration
Dell's technical support could be better.
Read full review of Dell XtremIO »
ToddChristensen
Director, Information Technology at Honeyville
Based on our experience, I rate Dell's support overall as a nine out of ten.
Read full review of Dell PowerStore »
ChristopheHensotte
IT System Engineer at a manufacturing company
The customer service is excellent, but we don't always get deployment support.
Read full review of Dell PowerEdge R-Series »
Dhandayudapani C
TSG Manager at Navigator Systems
It is very user-friendly to read and determine the exact problem, unlike HP where different tools and L3 team support...
Read full review of Dell Unity XT »
Bolaji Olaloku
Enterprise Backup Administrator at a financial services firm
The response time of the tech support is swift. The support is fantastic.
Read full review of Dell NetWorker »
Anonymous User
CTO at Cloud Technology
Technical support is good. When you purchase it, there is one-year technical support from Dell. You can renew it...
Read full review of Dell PowerFlex »
Anonymous User
Engineer at a tech services company
7/10
Read full review of Dell NetWorker »
AdnanAli1
Manager at Necsol
Dell support is satisfactory. I always have a good experience with it.
Read full review of Dell PowerEdge MX- Series »
Sarthak Bhutani
Site Reliability Engineer at a tech vendor
Dell's technical support is good. Dell has always been helpful for technical support. I didn't personally have a...
Read full review of Dell PowerStore »
Anonymous User
Co-Founder at a tech services company
I did not contact Dell support for this Dell EMC PowerStore solution but I have contacted them before for other...
Read full review of Dell PowerStore »
Anonymous User
Senior Solutions Architect at a tech services company
The technical support is very special, really. I like it and overall I am very satisfied with the services.
Read full review of DD Boost »
Cezary Majewski
Network Infrastructure Administrator at PCC Intermodal
We've reached out to technical support, and we've had a good experience. Dell offers very good support.
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
Enterprise Engineer at Computech Limited
Technical support is okay. We've only had limited interactions with them.
Read full review of DD Boost »
Anonymous User
Senior System Engineer at a computer software company
The support has been great. We haven't needed it much because the servers just work. But when we had issues, I called...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Manager Cloud Operations at a tech vendor
The technical support is excellent. We have always had great support.
Read full review of Dell PowerMax »
Anonymous User
Senior Consultant at a tech services company
I have no experience with technical support from Dell because I have not deployed it before.
Read full review of Dell PowerProtect Data Manager »
Gaurav Goel
Director, Enterprise Architecture at a healthcare company
The technical support has been good so far but we are still in the evaluation phase and have not run into any major...
Read full review of Dell PowerStore »
Anonymous User
Lead Architect at a comms service provider
When we had the compliances and any of the backups were getting failed or we identified that some of the backups were...
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Territory Manager
I would rate the level of technical support as very good.
Read full review of VNX [EOL] »
Anonymous User
Senior System Administrator Infrastructure at a construction company
Technical support gets a rating of 5/5.
Read full review of VNX [EOL] »
Jean Gabriel Dick
IT Infrastructure at a healthcare company
We haven't had to use tech support customer service. We've had a couple of little things come up, but for the most...
Read full review of Dell PowerMax »
Fabrice Valerio
Adj Directeur at Boursorama
Their support needs improvement. Delivery times are quite substantial, and customer service is very important to us....
Read full review of Dell PowerEdge R-Series »
Amit
Architect at a tech vendor
The support for Dell PowerStore is similar to others; I would say not too extraordinary, but acceptable. It could be...
Read full review of Dell PowerStore »
SushilKumar1
Security Officer at Videocon Intelligent Security Private Limited
We haven't had good support help. They are not available and often not very well educated. It's very hard to get an...
Read full review of Dell PowerStore »

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No Data Available

Technical Support

No Data Available

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