Compare Dell Technologies vs Insight

Dell Technologies

Based on 2607 reviews.

Insight

Sample Customers

Dell Asset Recovery Services

Imerys, FFR Merchandising, KMC Solutions, AIA Associ_s, Grupo Poma, Borl_nge Kommun, Datamax

Insight IT Asset Disposal Service

Dell, Absolute Software

Popular Solutions

Dell PowerEdge R-Series

197 reviews

Dell Business Laptops

248 reviews

Dell PowerStore

171 reviews

Top Industries

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

No Data Available

Customer Service

Manfred Reichard
Senior Customer Solution Architect at Vodafone
I rate Dell support as good. On a scale from one to ten, I would say nine. There are sometimes challenges with...
Read full review of Dell PowerEdge R-Series »
Thim Johnsen
It support lead at a retailer
The extended warranty and next-day support are fantastic. Though we rarely need support, the overall reliability of...
Read full review of Dell PowerEdge R-Series »
Muhammad Saqib
System Engineer at Hybrid Tech
Dell's technical support could be improved. HP support is seemingly more reliable and always available for customers.
Read full review of Dell PowerEdge MX- Series »
Whitney Gray
Storage Architect at a healthcare company
The technical support is very good.
Read full review of Dell SC Series »
Dirk Slechten
Executive System Engineer at EASI
I have contacted technical support for Dell PowerStore multiple times. My experience with them was quite good;...
Read full review of Dell PowerStore »
Md Rafique
Desktop support Engineer at a outsourcing company
The customer support for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is excellent for me. They...
Read full review of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro »
Gillian Switalski
Chief Executive at Infrared Kinetics
The Dell support has been amazing. We have been supported fully, and Dell provides us access to upgrades and supports...
Read full review of Dell OptiPlex Desktop Computers [EOL] »
Igor Tiskov
Senior Virtualization Engineer at a tech vendor
I think the customer service and technical support can be a struggle when you are trying to get to the right people;...
Read full review of Dell PowerEdge XR-Series »
PedroAlbuquerque
Analista De Suporte Senior 4 at iLand Soluções
I have contacted Dell’s technical support and customer support multiple times, and my experience has been very...
Read full review of Dell PowerStore »
MarcGaethofs
ICT manager at Thys Bouwprojecten
The technical support is fairly good. The team has certified and trained engineers. We contact them if we have an...
Read full review of Dell PowerEdge FX [EOL] »
Hawi Nadew
Data center and cloud solution engineer at IE Network Solutions PLC
As the support for the product is available on-site, we did not face any problems with the technical team.
Read full review of Dell PowerEdge C- Series »
Saleh Khalid
computer scientist at Imam University
I would rate technical support a strong four.
Read full review of VxRail »
Udara Weerapperuma
Senior Consulting Engineer at Millennium Information Technologies
If I rate Dell technical support on a scale of one to ten, I would rate it around four. There is not really any room...
Read full review of Dell PowerStore »
Anonymous User
Technical Manager / Administrator at a tech services company
Customer Service: It's satisfactory. This company really care for their customers. Technical Support: So far, we have...
Read full review of VNX [EOL] »
Anonymous User
Sr. Infrastructure Architect at a insurance company
Over the years, it’s been up and down. For this latest version, I would suggest that it’s average, with not a large...
Read full review of Dell NetWorker »
Anonymous User
Infrastructure Engineer at Gruporbs
Customer support is pretty good.
Read full review of Dell PowerProtect Data Domain »
Mazen Jamal Eddine
Associate Business Manager at a tech services company
The level of service depends on the type of support with Dell PowerScale (Isilon). If discussing support through...
Read full review of Dell PowerScale »
Anonymous User
Works
The technical support for this solution is good. I would rate it an eight out of ten.
Read full review of Dell Unity XT »
PhilipTurner
System Administrator
I've always rated Dell with excellent support. Anytime I've had to use them in the past, they've always been good.
Read full review of Dell PowerProtect Backup Services »
Anonymous User
Technical Consultant at a tech services company
Technical support should be a lot better.
Read full review of Dell NetWorker »
Anonymous User
Chief Executive Officer at a cloud solution provider
We've relied on tech support for at least twenty years, and every time we've reached out, we've received swift and...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Systems Engineer at a financial services firm
Technical support is very good and always available.
Read full review of Dell XtremIO »
Md Khan
IT Lead and Manager at a manufacturing company
Customer service is an area where Dell needs to improve more. If you look for some technical solutions and they...
Read full review of Dell PowerScale »
Tahir Shahid
Chief Consultant and Architect at Tahir Professional Services
With respect to the technical support, there is room for improvement. Because of the model that they are adopting,...
Read full review of Vblock [EOL] »
Anonymous User
IT Engineer at a insurance company
Customer support has been fantastic so far.
Read full review of Dell PowerStore »
Mickael Baldini
Expert Iml at a government
I have used the support and technical customer service for Dell PowerEdge. There is no problem at the support level....
Read full review of Dell PowerEdge R-Series »
Ahmed Kamel
Sr. Storage Systems Engineer at a pharma/biotech company
The support is very good. They respond very quickly when we have issues and the responses are good. However, the...
Read full review of Dell PowerMax »
Anonymous User
Director Of Network Services And Security at a legal firm
My impression of the ProSupport service provided with Dell Business Laptops is that we seldom use it, but when we...
Read full review of Dell Business Laptops »
Anonymous User
Storage Admin at a healthcare company
Other than upgrades, I have not had to use tech support. When I have had to do upgrades, they have been responsive,...
Read full review of Dell Unity XT »
Adalberto Filho
Storback at storback
Dell EMC support is good.
Read full review of Dell NetWorker »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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