Compare Dell Technologies vs Insight

Dell Technologies

Based on 2349 reviews.

Insight

Sample Customers

Dell Asset Recovery Services

Imerys, FFR Merchandising, KMC Solutions, AIA Associ_s, Grupo Poma, Borl_nge Kommun, Datamax

Insight IT Asset Disposal Service

Dell, Absolute Software

Popular Solutions

Dell PowerEdge R-Series

170 reviews

Dell PowerStore

159 reviews

Dell Unity XT

9 reviews

Top Industries

Manufacturing Company

10%

Financial Services Firm

10%

Outsourcing Company

Computer Software Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Sanjay Singh Bisht
Server Administrator at a outsourcing company
I have been using Dell PowerEdge C- Series for quite a long time; I would say around seven to eight years. When it...
Read full review of Dell PowerEdge C- Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

No Data Available

Customer Service

Gehad-Said
Senior Presales Solutions Engineer ( DELL EMC & VMware) at Metra computers
The technical support team is responsive.
Read full review of Dell PowerScale »
Md. Shohel Rawshan Sarker
Assistant Vice President at a financial services firm
Dell EMC PowerEdge Rack Servers' remote support is quite good. Many a times I have opened a case and received from...
Read full review of Dell PowerEdge R-Series »
Joel Maitre
Responsable Infrastructure IT at Kompass international
I have called Dell support, especially for the VxRail part, because VxRail Manager is useless and breaks down every...
Read full review of Dell PowerEdge R-Series »
Mahendra Basera
Sr. Engineer at InterGlobe Technology Quotient
I evaluate customer service and technical support when working with Dell PowerEdge XE-Series as good. If I were to...
Read full review of Dell PowerEdge XE-Series »
Storemgr67
Storage Manager at a financial services firm
Nine out of 10.
Read full review of Dell PowerProtect Data Domain »
Mike Feider
Founder at Thirty One Circles
I have not been in contact with their support as we have not experienced any problems.
Read full review of Dell Business Laptops »
Anonymous User
Infrastructure Senior Specialist at a financial services firm
They are always in touch with us doing whatever they can.
Read full review of VxRail »
UnnikrishnanGovindan
IT DR Manager at National Water Company
Dell's technical support was very useful. They were helpful in resolving the issue we faced with the plugin.
Read full review of Dell RecoverPoint »
Anonymous User
Analista de Sistemas SR at a tech services company
The support from Dell EMC Avamar is good.
Read full review of Dell Avamar »
Jonathan Pierce
Senior systems program at a educational organization
I haven't used technical support.
Read full review of Dell Unity XT »
Anonymous User
Co-Founder and CEO at PT Eugenea Kreasi Utama
Dell EMC support is very, very good. They offer lots of useful information and are very friendly. We find them to be...
Read full review of VxRail »
Alvin Cajigas
Chief Technology Officer at Achieve 1, LLC
We work with Dell support, and I have a highly competent, certified engineering team that works closely with them,...
Read full review of Dell PowerEdge R-Series »
Paddy Field
It consultant at a tech services company
The support from Dell EMC Unity XT is very good here in South Africa. It is important for us.
Read full review of Dell Unity XT »
Randeep Guha
Architect at a energy/utilities company
Technical support is available; from the Dell point of view, we have taken the Pro Support part, which provides 24/7...
Read full review of Dell PowerStore »
Alain Seys
Information Technology Consultant at Lebon.IT
I have communicated with the customer service of Dell PowerStore. The technicians are quite good and they know what...
Read full review of Dell PowerStore »
Anonymous User
General Manager at a tech services company
The technical support is okay, but it could be better.
Read full review of Dell NetWorker »
Anonymous User
IT Onsite Support Specialist at a consumer goods company
Dell's customer support is very good, especially since we have premium support for next-day hardware service.
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Manager at a manufacturing company
The technical support is very good. We have access to our own account manager and he will pass queries on. And on...
Read full review of Dell PowerEdge R-Series »
Umar-Qureshi
Deputy Manager at Reliance Industries Ltd
Dell Avamar provides good technical support, so it's a nine on a scale of one to ten.
Read full review of Dell Avamar »
Anonymous User
Infrastructure Business Lead
We are happy with Dell's technical support, which is one of the reasons why we stuck with Dell when the SC Series was...
Read full review of Dell SC Series »
Egor Bobryshev
Consultancy Department Chief
Dell EMC's technical support is perfect.
Read full review of Dell Unity XT »
Kirihettige Anton Asiri Prasad
Systems Engineer at Thakral One (Pvt) Ltd
Dell's technical support is very supportive, and I would rate them nine out of ten.
Read full review of Dell PowerEdge VRTX [EOL] »
Anonymous User
Storage Specialist at a tech services company
EMC technical support is great. With support, chat works well to talk with someone about any kind of problem. The...
Read full review of Dell Unity XT »
Anonymous User
Senior Systems Engineer in the Storage & Systems Practice at a tech services company
Technical support was good. I can create a case online or have a chat with an EMC support engineer.
Read full review of Dell Unity XT »
Anonymous User
Data Center Manager at a manufacturing company
Dell's tech support has been good overall. While we rarely need assistance, finding the right entry point into their...
Read full review of Dell PowerEdge R-Series »
Mohd Shaikh
Digital Growth & Automation Specialist at UFO Moviez India Ltd
Customer support for Dell PowerEdge R-Series is very costly. We have faced that while they provide support, it comes...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Consultant at a manufacturing company
The customer support for Dell PowerEdge R-Series is excellent, and we have no problems with it. On a scale of one to...
Read full review of Dell PowerEdge R-Series »
reviewer3193840
IT Functioneel Administrator at a consultancy
I couldn't say how I would rate their support; it depends if you count the account manager's effort. Our account...
Read full review of Dell Business Laptops »
Rishiraj Nandedkar
Deputy General Manager ( Practice Head Data Protection and Migration) at Netmagic Solutions (An NTT Communications Company)
Dell EMC is pretty good in terms of customer support. We use our own team for maintenance.
Read full review of Dell Avamar »
Anonymous User
Head of IT Division at a financial services firm
I rate Dell support eight out of 10. While we are generally satisfied with their service, we'd like more connections...
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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