Compare Dell Technologies vs Insightsoftware

Dell Technologies

Based on 1789 reviews.

Insightsoftware

Based on 4 reviews.

Sample Customers

Magnitude

Unilever, HSBC, Independent Health, Imperial Tobacco, Comcast, Scotiabank

Popular Solutions

Dell PowerEdge R-Series

132 reviews

Dell Unity XT

15 reviews

VxRail

31 reviews

Longview Analytics

0 reviews

Top Industries

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

10%

Government

Manufacturing Company

13%

Computer Software Company

Healthcare Company

Recreational Facilities/Services Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
KuldeepSingh4
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VP IT Operations at a computer software company
We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all...
Read full review of Dell PowerEdge R-Series »

Review 1 of 5

Anonymous User
Lead Functional Consultant at a financial services firm

Read full review of Longview Analytics »

Review 1 of 1

Customer Service

Andreas Eberhard
Head of IT at Wild & Küpfer AG
The technical support is good, and I would give it a nine out of ten.
Read full review of VxRail »
Anteneh Asnake
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
The response time in my region is a little bit slow. It will take 12 hours, or even 24 hours depending on your...
Read full review of Dell NetWorker »
Jorge Soto
Architect of solutions at Trendit
I rate Dell support seven out of 10.
Read full review of Dell PowerEdge R-Series »
Serdar De
IT Manager at ÜÇGE Shopfitting & Design
I take support from a local third-party support firm in Turkey. We do not have local Dell technical support. The...
Read full review of Dell PowerFlex »
MostafaSoudy
Backup Team Head at Commercial International Bank
I would rate Dell NetWorker's support as a five out of ten. The experience varies; the support in the US and Egypt is...
Read full review of Dell NetWorker »
Anonymous User
COO at a computer software company
Technical support is good. They have good information and good remote monitoring of the systems. There are good...
Read full review of Dell SC Series »
Diego Scaravaggi
System Administrator at Fortech
The solution's technical support is excellent. I rate the technical support a ten out of ten.
Read full review of Dell PowerStore »
Anonymous User
Data Center Team Lead at a comms service provider
I do not have any direct contact with technical support because I am not doing the product delivery. If the...
Read full review of VxRail »
Anonymous User
Manager at a pharma/biotech company
I have not contacted technical support. I didn't have any issues during the installation.
Read full review of Dell PowerEdge R-Series »
Tiby Thomas
Solution Architect at CDA
Dell's technical support is always available for us. Technical support helps in resolving issues in a timely manner,...
Read full review of Dell PowerStore »
Anonymous User
Head of Datacenter Department: at a tech services company
The support is very reactive.
Read full review of Dell Unity XT »
Anonymous User
Sr. Storage Engineer at a consultancy
I have had pretty good support including being escalated to engineering very quickly, this could be considered a good...
Read full review of Dell XtremIO »
Anonymous User
Network Engineer at a real estate/law firm
Customer Service: The support engineers are a very smart, capable group. Many have been working with us for...
Read full review of Dell Credant [EOL] »
Anonymous User
EHR Technical Architect at a healthcare company
The technical support has always been good. No fault with that. However, there is always room for improvement. I...
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Chief Information Officer at a computer software company
The support has been phenomenal.
Read full review of Dell PowerStore »
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
If you have access to customers service EMC is one of the best and you could benefit from the knowledge center of EMC...
Read full review of Dell Unity XT »
OlegIvanov
General Director at miromix unitedMiroMIX United
Dell's technical support had some challenges about two to three months ago. There were difficulties with using our...
Read full review of Dell PowerProtect DP (IDPA) »
Anonymous User
Senior Solutions Architect at a comms service provider
Technical support is available, however, it takes some time to change something in the system. We would prefer a...
Read full review of Moogsoft »
Merin David
End User Manager at a financial services firm
When it comes to hardware replacement and other issues I faced previously, the response has been good. I would rate...
Read full review of Dell PowerEdge R-Series »
Arnold Domacena
IT Infrastructure Manager at a energy/utilities company
The support for Dell EMC Unity XT is great.
Read full review of Dell Unity XT »
RAJESHPURI
Owner at FORE SOLUTIONS
The solution's technical support is very good. We haven't faced any issues with the support team. I rate the...
Read full review of Dell Unity XT »
SunilKumar
Manager at Securetech
We have used Dell technical support. I rate the technical support team a six out of ten.
Read full review of Dell NetWorker »
Anonymous User
Senior Technologist at a university
I would rate the technical support by Dell as excellent; I'm very happy with Dell support.
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Teamleitung Technical Sales at a tech services company
In general, it's common to encounter issues, especially during late hours when support might not be readily...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Expert IT Infrastructure and Systems at ITGSTORE CONSULTING
Dell EMC Avamar is hard to manage because of the support. It’s very difficult to get support. Our solution is complex...
Read full review of Dell Avamar »
Anonymous User
General Manager at a tech services company
We haven't needed much support due to our capable in-house team, but improving documentation would be beneficial.
Read full review of Moogsoft »
Piyush Khandelwal
Senior Consultant at a financial services firm
My experience with Dell as a vendor is pretty good; they are probably one of the best in the industry.
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Engineer at a tech services company
10/10
Read full review of Dell PowerProtect DD (Data Domain) »
Libeesh Moidunni
General Manager of IT Infrastructure at Samsung
The technical support is very good. The tech support team has a deep, in-depth knowledge of the product and their...
Read full review of Dell Encryption Enterprise [EOL] »
Anonymous User
Co-Founder at a tech services company
I did not contact Dell support for this Dell EMC PowerStore solution but I have contacted them before for other...
Read full review of Dell PowerStore »

Review 1 of 30

Anonymous User
Sr. Project Manager at a tech services company
Customer Service: 8/10 - They are a very prompt and knowledgeable customer service support. Technical Support: 8/10.
Read full review of Longview Analytics »
Anonymous User
Technology Lead Onsite at a tech services company
Customer Service: It's very good and quick. Technical Support: They're good and efficient.
Read full review of Longview Analytics »
Anonymous User
Lead Functional Consultant at a financial services firm
Customer Service: 6/10. Technical Support: 8/10.
Read full review of Longview Analytics »
Anonymous User
Sr. Business Analyst at Archer Daniels Midland Company
Customer Service: 9/10 as they are a very user friendly customer service team and they are always responsive and...
Read full review of Longview Analytics »

Review 1 of 4

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.