Compare Dell Technologies vs Insightsoftware

Dell Technologies

Based on 2455 reviews.

Insightsoftware

Based on 4 reviews.

Sample Customers

Magnitude

Unilever, HSBC, Independent Health, Imperial Tobacco, Comcast, Scotiabank

Popular Solutions

Dell PowerEdge R-Series

178 reviews

Dell PowerStore

162 reviews

Dell Unity XT

8 reviews

Longview Analytics

0 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

Construction Company

21%

Outsourcing Company

10%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Anonymous User
Lead Functional Consultant at a financial services firm

Read full review of Longview Analytics »

Review 1 of 1

Customer Service

Muhammad Mughees
Business Development Manager Distributor at Mindware
I would rate the tech support a five out of ten. There is an inconsistency in support quality for Dell PowerProtect...
Read full review of Dell PowerProtect Data Domain »
Kuntal Malik
lead at Boston Scientific
I do not know much about the technical support or customer service team as I have not escalated any questions to...
Read full review of Dell PowerProtect Data Domain »
Joshua Murray
Systems Administrator at a manufacturing company
Customer support from Dell is exceptional. Any issues I have encountered have been addressed promptly when I reach...
Read full review of Dell Business Laptops »
Vaidyanathan Swaminathan
Co Founder at a outsourcing company
The support was very good when Avamar was handled by EMC. Since Dell acquired EMC, the support has been very bad.
Read full review of Dell Avamar »
Pavaredh Poungkeaw
Product Manager at Ratchathani University
We create tickets for support. We are using the Dell portal and if we have any problem with VMware or hardware, we...
Read full review of VxRail »
Mohamed Abdel Salam
Senior Sells at ITVIKINGS
Technical support from Dell is very good. I promote Dell's customer service as one of the most important advantages I...
Read full review of Dell PowerStore »
LANRE OGUNDARE
Senior System Engineer at Tenece Professional services
My experience overall with technical support from Dell for Dell PowerStore is very satisfactory. Their support is...
Read full review of Dell PowerStore »
Anil Nair
Sr. Manager IT Operations & Infra at a pharma/biotech company
Customer support for Dell Business Laptops is good. I chose Dell over other brands I was considering just because of...
Read full review of Dell Business Laptops »
Anonymous User
Deputy director at a tech services company
I have contacted technical support several times. I am satisfied with them. The technical support is good.
Read full review of Dell ObjectScale »
Anonymous User
DevOps Engineer at a tech services company
We have had a few issues but the support has been very good.
Read full review of Dell ObjectScale »
Ben Jardine
Managing Director at Consult BenJ Ltd
We contact technical support all the time, so we've been in touch on multiple occasions. They are very good. They're...
Read full review of Dell SC Series »
Patrick Ferrari
System Engineer at a computer software company
Sometimes, I have contacted the solution's technical support, and I would say they were good, but it all depends on...
Read full review of Dell PowerStore »
Anonymous User
Storage Architect at a healthcare company
Technical support has always been pretty good. Customer service includes the guys who come in and replace the drives...
Read full review of Dell Unity XT »
Anonymous User
Sales Manager at a tech services company
The customer service and technical support from Dell is extremely good. That has been the biggest plus point of Dell...
Read full review of Dell PowerEdge R-Series »
OlegIremashvili
Senior System Engineer at UGT
We haven't had any issues in which we needed to contact their technical support.
Read full review of CloudArray [EOL] »
Juan Jose Ruiz
System Advisor at TucumÃ¡n BBS
I would rate Dell support for Dell PowerStore as a ten, but we have support via a dealer in Cordoba, from five...
Read full review of Dell PowerStore »
Anonymous User
Director of Technical Services at a tech services company
The role I'm in, I'm not directly calling EMC for support. I did, for years, but I haven't with the Unity platform. I...
Read full review of Dell Unity XT »
Anonymous User
Big Data Architect at a tech vendor
Wonderful people, excellent professionals. Actually, I've got a lot of friends there, as I worked one and a half...
Read full review of Documentum Digital Asset Manager [EOL] »
DhanyswarJagroop
System Administrator at a construction company
The solution's technical support is good.
Read full review of Dell PowerFlex »
Aamir Hussain
Senior Network Specialist at Al Ghurair Investments
My experience with the technical support of Dell PowerStore is good. They are available in the UAE, and whenever we...
Read full review of Dell PowerStore »
Chathura Nuwan
Engineer at a media company
The customer support for Dell PowerEdge T-Series is great as they provide on-call and remote support when needed.
Read full review of Dell PowerEdge T-Series »
Stephan Theiler
System Engineer at CSS Versicherung
Technical support is good.
Read full review of Dell ObjectScale »
Anonymous User
Managing Partner at a computer software company
It's pretty good, there are two releases per year.
Read full review of Dell InTrust [EOL] »
Jeff Dao
Infrastructure Lead at Umbra Ltd.
The technical support was very good. There have been no real issues. Any questions we have had, they were able to...
Read full review of Dell PowerMax »
FreddyGonzalez
Virtualization Engineer, SME at DAWSON
I have been in contact with technical support and they are excellent. I would rate them a nine out of ten on support...
Read full review of VxRail »
Anonymous User
Works at a tech services company
Customer Service: It is one of the best support I have worked with. Technical Support: It is one of the best support...
Read full review of VMAX [EOL] »
Anonymous User
Senior Solutions Architect at a healthcare company
They need to make it easier to get to higher levels of support.
Read full review of Dell PowerMax »
ArshiShaikh
Technical Architect at Capgemini
I would rate the support at nine points on a scale from zero to ten points, with ten being the best.
Read full review of Dell PowerScale »
Anonymous User
IT Specialist at a healthcare company
We do use technical support and it is always good.
Read full review of VNX [EOL] »
Anonymous User
Engineer at a healthcare company
It's been always stable, so we haven't really required much support.
Read full review of Dell PowerMax »

Review 1 of 30

Anonymous User
Technology Lead Onsite at a tech services company
Customer Service: It's very good and quick. Technical Support: They're good and efficient.
Read full review of Longview Analytics »
Anonymous User
Lead Functional Consultant at a financial services firm
Customer Service: 6/10. Technical Support: 8/10.
Read full review of Longview Analytics »
Anonymous User
Sr. Project Manager at a tech services company
Customer Service: 8/10 - They are a very prompt and knowledgeable customer service support. Technical Support: 8/10.
Read full review of Longview Analytics »
Anonymous User
Sr. Business Analyst at Archer Daniels Midland Company
Customer Service: 9/10 as they are a very user friendly customer service team and they are always responsive and...
Read full review of Longview Analytics »

Review 1 of 4

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.