Compare Dell Technologies vs Insightsoftware

Dell Technologies

Based on 1842 reviews.

Insightsoftware

Based on 4 reviews.

Sample Customers

Magnitude

Unilever, HSBC, Independent Health, Imperial Tobacco, Comcast, Scotiabank

Popular Solutions

Dell PowerEdge R-Series

148 reviews

Dell Unity XT

15 reviews

VxRail

30 reviews

Longview Analytics

0 reviews

Top Industries

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

Government

Manufacturing Company

12%

Computer Software Company

Healthcare Company

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ravi Ramananda
Assistant VP, Information Technology at a insurance company
We are using Dell PowerEdge R-Series for multiple applications, majorly for virtualization solutions. We are using...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
KuldeepSingh4
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Anonymous User
Lead Functional Consultant at a financial services firm

Read full review of Longview Analytics »

Review 1 of 1

Customer Service

Hamad Khan
L1 System Engineer at a tech services company
The technical support team is good.
Read full review of Dell PowerConnect Switches [EOL] »
Mohamed El-Sherbini
IT Manager at Mada Insurance
I am satisfied with the tool's support team. They know what they are doing.
Read full review of DD Boost »
DenisBrodsky
Director Of IT at Shift4
The customer service and technical support are exceptional, with fast response times and prompt solution delivery. I...
Read full review of Dell PowerEdge R-Series »
AdityaKumar3
Working Student at HELLA
Dell PowerScale's support is good.
Read full review of Dell PowerScale (Isilon) »
Rami Jadallah
Data Center Solution Manager at a computer software company
Technical support for VxRail is rated as eight out of ten.
Read full review of VxRail »
Vivek Jaiswal
Manager IT at Shriram Pistons
Technical support is good. I get support in a timely manner. Since our last installation, which was in March, we have...
Read full review of Dell Avamar »
Daniel Donleavy
Head of Sales at Dublin Tech Summit
I have never used Dell support previously. We have an IT company that manages all of our IT needs. If we experience...
Read full review of Dell Enterprise Laptops »
Ahmed Essa
Senior Consultant at Share Technologies
Technical support for Dell NetWorker is not good. The technicians are in the USA. When you open a ticket, they send...
Read full review of Dell NetWorker »
Dirk Verhoogen
Engineer and Specialist at Proximus Spearit
The technical support has significantly improved from where it was two years ago.
Read full review of Dell PowerStore »
Anonymous User
Manager, EMEA Datacenter and Database Operations at a tech vendor
The technical support was very good, but since the merger with Dell, it is very bad. It went from very good to very bad.
Read full review of Dell XtremIO »
Anonymous User
Director, Marketing & Sales at a tech services company
The solution's technical support team is good, knowledgeable, and quick. On a scale from one to ten, where one is bad...
Read full review of Dell PowerScale (Isilon) »
Themba Sibiya
Senior Distributed Platform Administrator at a financial services firm
My experience with the solution's technical support was perfect. They are so knowledgeable. They don't take any chances.
Read full review of Dell OpenManage Integration for VMware vCenter »
Matthias Reuter
Team leader operations connectivity at a tech consulting company
Their support is superb. Because of CloudIQ and the proactive approach of Dell, the support for customers is...
Read full review of VxRail »
JAEJUNG KIM
Managing Director at Insunginfo
The customer support is very fast and reliable.
Read full review of Dell SC Series »
Anonymous User
Storage and Virtualization Engineer at a healthcare company
Our local SE guy is awesome. Everything we have is set to call home, so that's the set-and-forget for us. If there's...
Read full review of Dell Unity XT »
Fred Armantrout
Senior System Specialist at Burns & McDonnell
In most instances, we've had good support with quick resolutions. One incident occurred during an upgrade to a SAN...
Read full review of Vblock [EOL] »
Anonymous User
System Engineer at ITVision
They are good. The visibility of Dell is very strong in Egypt, especially in the north where most of the engineers...
Read full review of Dell PowerEdge R-Series »
Bernard Ariro
Chief Technology Officer at Basilisk Technologies
On a scale from one to ten, I would give the technical support a rating of eight. I am very satisfied with them.
Read full review of Dell PowerEdge C- Series »
Anonymous User
Technical Team Lead at a tech services company
The level of technical support is 10/10. Over four years we didn’t encounter any issues with VPLEX technical support.
Read full review of Dell VPLEX »
Joe Huang
Solution Engineer at a tech vendor
There are rich reviews, articles and people who are expert and full of passion to solve your problems in their forum.
Read full review of ScaleIO [EOL] »
Ahmed Kamel
Sr. Storage Systems Engineer at a pharma/biotech company
The support is very good. They respond very quickly when we have issues and the responses are good. However, the...
Read full review of Dell PowerMax »
Anonymous User
Systems Administrator at a computer software company
The technical support for this product is fine.
Read full review of Dell Unity XT »
Armando Carlos Monroy
Storage and Backups Manager at a tech services company
While we do use a lot of Dell EMC products, there is different support on offer for a lot of them. It's not all the...
Read full review of Dell VPLEX »
Anonymous User
IT Manager at a retailer
The issues were with something related to my system not uploading successfully. I don't even remember if it was an...
Read full review of Dell Enterprise Laptops »
Aharon Bagraman
Programmer Sysadmin at a university
I used Dell support a couple of times, and it was okay. I would rate Dell’s support as eight out of 10. When...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Technologist at a university
I would rate the technical support by Dell as excellent; I'm very happy with Dell support.
Read full review of Dell PowerScale (Isilon) »
Ramkumar Kolli
Sr. Engineer at a retailer
I contacted technical support. It's always there in any product. Usually, for backup failures, we contact support....
Read full review of Dell NetWorker »
Chong Teck Soo
Managing Director at Infowhiz
Dell's support is responsive.
Read full review of Dell Unity XT »
Anonymous User
Storage And Virtualization Architect at a legal firm
The support is very good.
Read full review of Dell Unity XT »
Anonymous User
Sales Manager at a tech services company
The first layer of technical support is not well equipped to help you identify the root cause of issues. However, the...
Read full review of VxRail »

Review 1 of 30

Anonymous User
Sr. Project Manager at a tech services company
Customer Service: 8/10 - They are a very prompt and knowledgeable customer service support. Technical Support: 8/10.
Read full review of Longview Analytics »
Anonymous User
Lead Functional Consultant at a financial services firm
Customer Service: 6/10. Technical Support: 8/10.
Read full review of Longview Analytics »
Anonymous User
Technology Lead Onsite at a tech services company
Customer Service: It's very good and quick. Technical Support: They're good and efficient.
Read full review of Longview Analytics »
Anonymous User
Sr. Business Analyst at Archer Daniels Midland Company
Customer Service: 9/10 as they are a very user friendly customer service team and they are always responsive and...
Read full review of Longview Analytics »

Review 1 of 4

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.