Compare Dell Technologies vs Logicalis

Dell Technologies

Based on 2037 reviews.

Logicalis

Sample Customers

Dell IT Service Desk

KMC Solutions, Cabarrus County School District, Rococo, Amerijet Holdings Inc.

Logicalis Service Desk

Toyota, Obvion, BendBroadband, Korn Ferry, Vita Group, Garmin

Popular Solutions

Dell PowerEdge R-Series

147 reviews

Dell Unity XT

13 reviews

Dell PowerStore

129 reviews

Top Industries

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Lead Architect at a comms service provider
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »

Review 1 of 5

No Data Available

Customer Service

Scott Yoshimura
Lead Technical Product Manager at United Services Automobile Association
I would rate support for this solution a three out of ten. Considering how much we use PowerFlex Manager, it can only...
Read full review of Dell PowerFlex »
Jude Tan
System Administrator at QGIRCO
Earlier, the technical support was from the UK or the US. There used to be a good flow to the technical support....
Read full review of Dell PowerEdge C- Series »
OussamaLAAFOURA
IT Infrastructure Project Manager at COMPUCOM MAROC
On a scale from one to five, I would give technical support a four.
Read full review of Dell PowerEdge C- Series »
LarsEvans
Chief Technology Officer / Chief Information Security Officer at Lorton Data, Inc.
We do not stress out our systems and so there is very little need for extra maintenance.
Read full review of Dell PowerConnect Switches [EOL] »
Patrick Posch
Head Of IT / Erp System at Innerio Heat Exchanger GmbH
The support is good. I would rate the support for Dell Business Laptops at eight.
Read full review of Dell Business Laptops »
Ali Yazıcı
IT Service Manager at Kuveyt Turk Participation Bank
The technical support is very good and we are satisfied with it.
Read full review of VMAX [EOL] »
Saikat Chakraborty
General Manager at ACT FIBERNET
We are generally satisfied with the customer support.
Read full review of Dell PowerFlex »
GopalSetia
Pre Sales Solution Architect at a tech vendor
The technical support from Dell is good. I have not encountered any issue that took a long time to get resolved. I...
Read full review of Dell PowerStore »
Gokhan Dikmen
Vice President of product at a tech services company
Technical support depends on the contract and the partner that you are working with. There are some partners that...
Read full review of Dell XtremIO »
Ahmed Salah
IT Manager at Misrconsult
I haven't faced any problems with the servers, so I haven't had any reason to contact customer service.
Read full review of Dell PowerEdge R-Series »
SamuelOguta
Head IT Infrastructure & Operations at a financial services firm
Technical support is top notch, and incident resolution is quick.
Read full review of Dell VxBlock System »
Branko Cirovic
Storage Engineer at Comtrade Group
For this type of box, we receive great support from Dell.
Read full review of Dell PowerProtect Data Domain »
Rami Jadallah
Data Center Solution Manager at a computer software company
We provide support and there really haven't been too many issues. We were working with EMC before the joint venture...
Read full review of Dell PowerPath »
Anonymous User
Global Head, Storage at a financial services firm
Technical support has been pretty good; however, I would like to see better integration with Dell support and the...
Read full review of Dell PowerProtect Cyber Recovery »
Atul Pandya
Project Engineer at Concept Information Technologies India Pvt. Ltd.
The technical support from Dell is very poor, especially in terms of response time. However, when their technical...
Read full review of Dell Avamar »
DiJuan Fishley
Senior System Engineer at a mining and metals company
Working with Customer Success, or technical support, has been a positive experience for me, and I would evaluate them...
Read full review of Dell PowerStore »
Andi Subali
Data center sales at PT Sapta Tunas Teknologi
So far, the technical support for Dell ECS has been good.
Read full review of Dell ObjectScale »
Letarik Terefe
Information Technology Division Director at Ethiopian Roads Administration
We have only needed to utilize support services once or twice. We have not encountered any major issues....
Read full review of VxRail »
Houssem Sandli
Technical manager at Advanced Computer Technology (ACT)
Customer service from Dell is good. We buy the product with a 24-hour onsite response support in Tunisia, and we face...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Director de Explotación IT. COE. at a security firm
I would give technical support a rating of 10/10.
Read full review of VNX [EOL] »
Anonymous User
Director of IT at a hospitality company
We have had a great experience with customer service and support. I rate them ten out of ten.
Read full review of Dell PowerEdge MX- Series »
Anonymous User
Vice President, Strategic Supply Chain at a tech vendor
My experience with customer service and technical support has been challenging. The reason is that it is difficult to...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Broadcast With Dish Network Staff Engineer at a comms service provider
Based on whatever little service my company has used from the support team, I feel they are good. Though the...
Read full review of Dell PowerStore »
Rob Koper
Senior Storage Consultant at a computer software company
I'm certified myself. We have certified colleagues. But we use technical support. The problem is that some of the...
Read full review of Dell Unity XT »
Alfredo Najera
Director of operations and projects at SERTEI Soluciones Informáticas
Their technical support is good. Sometimes, there is a delay in the replacement of the parts, but they are generally...
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
Sr. System Engineer at a government
Support is good.
Read full review of Dell PowerProtect Data Domain »
Jacques DUVERNOIS
Technical Team Leader for Servers and Storage at Orange
As a very big company and as a partner, we have a particular kind of access to support. We have a dedicated global...
Read full review of Dell PowerStore »
Sebastian Banica
CEO at Kontron Services Romania
The Dell customer support is responsive.
Read full review of Dell PowerStore »
Anonymous User
Quadria Rouen Agency Director at a computer software company
VxRail's technical support is very good.
Read full review of VxRail »
Kreason Pillay
Senior Systems Engineer at MultiChoice Group
On rare occasions when we have reached out to customer support, we have experienced quick fault identification from...
Read full review of VxRail »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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