Compare Dell Technologies vs Logicalis

Dell Technologies

Based on 2001 reviews.

Logicalis

Sample Customers

Dell IT Service Desk

KMC Solutions, Cabarrus County School District, Rococo, Amerijet Holdings Inc.

Logicalis Service Desk

Toyota, Obvion, BendBroadband, Korn Ferry, Vita Group, Garmin

Popular Solutions

Dell PowerEdge R-Series

149 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

No Data Available

Customer Service

AnjaneyaVara Prasad
Solution Architect at a tech vendor
I would rate the technical support a nine out of ten since they offer good support. They assist with fixing bugs or...
Read full review of Dell PowerProtect Data Domain »
Vaidyanathan Swaminathan
Co-Founder at a outsourcing company
Dell's technical support is not that good. The support team takes a long time to respond, and there are challenges...
Read full review of VxRail »
Domenico-Vizzoca
Delivery and Presales Manager at a tech services company
I would rate the technical support a one. It could be better.
Read full review of Dell PowerProtect Data Domain »
Mansoor Ahmed Salim Khan
Unit Head Systems Admin at a educational organization
Dell's support is excellent - if any issues occur, we open the case, and the maintenance gets done. The only problem...
Read full review of Dell Avamar »
Ahmed Salah
IT Manager at a tech services company
I haven't faced any problems with the servers, so I haven't had any reason to contact customer service.
Read full review of Dell PowerEdge R-Series »
Hassen Trabelsi
IT Manager at a manufacturing company
I would rate their support for these servers a solid eight out of ten. We have not encountered many problems, but...
Read full review of Dell PowerEdge R-Series »
MarcoBetancurt
Solution Architect at a consumer goods company
The technical support services are good.
Read full review of Dell Data Protection Advisor »
Al Vasek
Executive Business Development Manager, Cloud and Managed Services at a tech services company
Everything is good with customer service. I have no major issues. A lot of their support is offshore. It's not bad;...
Read full review of Dell PowerEdge C- Series »
Ronald Stoffels
System Engineer at a non-profit
The solution's technical support is good. I call the technical support team when I have a question or problem, and...
Read full review of Dell PowerEdge R-Series »
Steven McClendon
Data Center Server & Storage Administrator at a manufacturing company
Dell's customer support for this product has been excellent, and there have been very few problems in support...
Read full review of Dell SC Series »
Brian Recktenwald
Assistant Director, Information Technology & Systems at a university
Regarding customer service and technical support, if there is something wrong, we log a ticket and someone comes...
Read full review of Dell Business Laptops »
AnjaneyaVara Prasad
Solution Architect at a tech vendor
I had a good experience with Dell EMC's support.
Read full review of Dell XtremIO »
CanBolat
Solution architect at a tech services company
From my perspective as a vendor, the technical support has been fine.
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Pre-sales specialist at a computer software company
Technical support for this product is very good.
Read full review of Dell AppSync »
Vlad Prozhogin
Managing Partner at a consultancy
Dell's tech support was great.
Read full review of Dell NetWorker »
Anonymous User
Manager Infrastructure at a manufacturing company
The customer service for this solution is really good. We have a dedicated support account manager and system...
Read full review of Dell PowerScale (Isilon) »
Ramnesh Kumar
System Administrator at a educational organization
Technical support is good. I can log complaints online through the portal and have engineers in line. I can also take...
Read full review of Dell SC Series »
Anonymous User
Senior Inside Solution Architect at a tech vendor
While I do not work directly with Dell for support, customer feedback suggests Dell’s technical support is rated...
Read full review of Dell PowerEdge R-Series »
Umar-Qureshi
Deputy Manager at a energy/utilities company
Dell Avamar provides good technical support, so it's a nine on a scale of one to ten.
Read full review of Dell Avamar »
Anonymous User
Senior Engineer at a tech company
Technical support generally is acceptable. Having to jump through hoops can sometime be frustrating. Especially when...
Read full review of Dell PowerEdge MX- Series »
Anonymous User
Sr. Systems Analyst
Customer Service: With replication manager, EMC support is pretty good, it seems to be a small team of knowledgeable...
Read full review of Dell AppSync »
Anonymous User
Senior Consultant at a tech services company
I have contacted them many times. The best thing about their support is that there is single support for software,...
Read full review of VxRail »
Anonymous User
Director at a pharma/biotech company
Technical support is excellent.
Read full review of Dell XtremIO »
Doug Crook
IT Manager at a insurance company
I haven't had to contact Dell's technical support for the server side. The only technical support from Dell we've had...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Enterprise Architect at a healthcare company
The customer service for this solution is excellent. We received assistance with a four-hour response time. I would...
Read full review of Dell PowerMax »
Dave Homp
Manager of Storage and Backup at a healthcare company
Our experience with technical support depends. That mid-range is probably not the strong suit in terms of Dell EMC...
Read full review of Dell Unity XT »
Asher Suhail
Solutions/Systems Engineer
A nine out of 10.
Read full review of VNX [EOL] »
Anonymous User
System Engineer at a tech services company
Customer Service: It's great. Technical Support: It's great.
Read full review of VNX [EOL] »
Anonymous User
Lead Analyst at a financial services firm
The solution’s technical support is excellent.
Read full review of Dell Avamar »
Cliff Taylor
CFO at a construction company
Technical support has been good. We are satisfied with the level of service on offer.
Read full review of Dell PowerEdge C- Series »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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