Compare Dell Technologies vs Exabeam

Dell Technologies

Based on 2000 reviews.

Exabeam

Based on 227 reviews.

Latest Research

Buyer's Guide

LogRhythm SIEM vs. Splunk Enterprise Security

December 2025

Splunk Enterprise Security vs. LogRhythm SIEM

Updated: December 2025

Sample Customers

LogRhythm SIEM

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill

Popular Solutions

Dell PowerEdge R-Series

151 reviews

13 reviews

122 reviews

13 reviews

10 reviews

3 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Financial Services Firm

10%

Marketing Services Firm

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

AshishDubey
Product manager at a comms service provider
Right now, in our company's back-end, we use a platform from an MSSP that provides LogRhythm. Our site was initially...
Read full review of LogRhythm Axon [EOL] »
SaiKrishna2
Cyber Security Engineer at a computer software company
I am not directly a partner with LogRhythm SIEM, but I work for a company that offers all kinds of solutions,...
Read full review of LogRhythm SIEM »
Hanan Syed
Senior Cyber Cons at a wholesaler/distributor
I typically use the product for reducing cyber risk, and I can investigate attacks more quickly using machine...
Read full review of LogRhythm UEBA [EOL] »
Deepanshu Hans
Solution Architect at a computer software company
I usually work with Exabeam for buying the SIEM and the SOAR solution, and I have already sold the solution to one of...
Read full review of Exabeam »
SumitRangari
Pan India IT Infrastructure Management / End-user Services at a tech services company
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our...
Read full review of NetMon »

Review 1 of 5

Customer Service

Oralando Samuels
Information Technology at a construction company
ProSupport Plus technical support is usually pretty accommodating. You never have to stay on hold, and the technician...
Read full review of Dell Business Laptops »
John Dabek
Sr Director, Infrastructure at a retailer
Technical support overall is excellent. It was a seamless process. We were very successful in the implementation.
Read full review of VxRail »
Herve Bonetti
Admin Sys Reseaux at a recruiting/HR firm
There was a leased PC product, unfortunately. However, when I called support, I know that for the warranty, the...
Read full review of Dell PowerEdge R-Series »
Ali Yazıcı
IT Service Manager at a financial services firm
The technical support is very good and we are satisfied with it.
Read full review of VMAX [EOL] »
Naresh Ochani
Director at a tech services company
My clients have been satisfied with the support from Dell PowerScale (Isilon).
Read full review of Dell PowerScale (Isilon) »
SigfridCecillon
Owner at a construction company
The customer service and support are good.
Read full review of Dell PowerVault »
Saurabh_Kumar
Information Technology Security Engineer at a computer software company
The support is amazing if we get premium Dell support. The support is very good, especially in the South Central...
Read full review of VxRail »
Evans Chitando
Chief Business Technology Consultant at a tech services company
The technical support is quite good, especially coming from the speed of the technology and support that we received...
Read full review of Dell SC Series »
Brian Ricci
President at a computer software company
The customer service has been excellent. I would rate them a solid nine out of ten.
Read full review of Dell PowerStore »
DenisBrodsky
Director Of IT at a tech vendor
The customer service and technical support are exceptional, with fast response times and prompt solution delivery. I...
Read full review of Dell PowerEdge R-Series »
Gehad Said
Senior Presales Solutions Engineer ( DELL EMC & VMware) at a tech vendor
I would recommend Dell's technical support as a nine. The follow-up is good, and supporting Dell PowerVault is very...
Read full review of Dell PowerVault »
Joel Maitre
Responsable Infrastructure IT at a business services
I have called Dell support, especially for the VxRail part, because VxRail Manager is useless and breaks down every...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Director, Marketing & Sales at a tech services company
The solution's technical support team is good, knowledgeable, and quick. On a scale from one to ten, where one is bad...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Storage Administrator
The best tech support we've had has been from EMC.
Read full review of VNX [EOL] »
Savera-Menezes
Head of IT Infrastructure at a insurance company
Technical support for this solution was very good, professional, and they had the skills to get it implemented.
Read full review of VxRail »
Kirihettige Anton Asiri Prasad
Systems Engineer at a tech services company
I am not working with Dell for AMC support. I am receiving support from a third-party vendor because the device is...
Read full review of Dell XtremIO »
Matt Hunter
Systems Engineer & Manager at a retailer
I may have used the customer service or support for Dell PowerEdge Rack Servers maybe nine years ago. I honestly...
Read full review of Dell PowerEdge R-Series »
ChanchalDeshwal
CEO at a tech services company
I have not personally dealt with Dell EMC support but our in-house team contacts them when it is required. EMC...
Read full review of Atmos [EOL] »
Mikko Peltoniemi
Director of IT at a retailer
I assess customer service and technical support as very good. I have found them to be very knowledgeable and very...
Read full review of Dell PowerStore »
Anonymous User
Storage Administrator at a hospitality company
The support is okay. They are pretty knowledgable and prompt. I'd rate them seven out of ten overall. We're mostly...
Read full review of Dell Avamar »
Ryan Parker-Hill
System Team Leader at a educational organization
The support has been mixed. If you get through to the right engineers, you can get problems resolved incredibly...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Analytics and Sustainment Engineer at a aerospace/defense firm
We have Dell EMC engineers helping us out and doing some over the shoulder training. They are working with our...
Read full review of Dell Unity XT »
Anonymous User
Principle Technology Services Engineer at a manufacturing company
The solution’s technical support is pretty decent.
Read full review of Dell PowerStore »
DhanyswarJagroop
System Administrator at a construction company
The customer service is good. We do a lot of remote work, so we sometimes contact them from sites to assist in making...
Read full review of Dell PowerEdge R-Series »
JohnBowling
IT Manager - Storage & Backup at a healthcare company
Technical support is excellent. This product line receives high-level support. The only negative was enough field...
Read full review of Dell XtremIO »
Anup Panday
Head Card Operation at a financial services firm
I have used the support from Dell PowerEdge XE Servers once a year. The support is good.
Read full review of Dell PowerEdge XE-Series »
Anonymous User
Senior System Administrator at a healthcare company
I don't have much experience with them, but they are a little bit slow in responding to the cases. In Saudi Arabia,...
Read full review of Dell VxBlock System »
Saleh-Khakwani
Senior Technical Consultant at a manufacturing company
The solution's support team is excellent.
Read full review of Dell CloudBoost »
Amine Koulali Idrissi
Senior Infrastructure Consultant at a tech services company
The technical support was slightly impolite in my experience.
Read full review of Dell NetWorker »
Dave Stromberg
Senior Infrastructure Engineer at a financial services firm
The technical support has been good. When we did run into an issue, once I told them what the problem was, they were...
Read full review of Dell PowerMax »

Review 1 of 30

Muluken Mekonene
Network Engineer at a outsourcing company
Exabeam Fusion SIEM's technical support is very good, and I rate Exabeam Fusion SIEM an eight out of ten for...
Read full review of Exabeam »
KuldeepBurra
Co-Founder & Managing Director at a tech services company
Customer support is quick enough. They were very static, but the response was good. The nature of the problem itself...
Read full review of NetMon »
Anonymous User
Deputy Ciso at a university
Almost all the time things are handled in a proper way. We've had very good experience with technical support. On one...
Read full review of LogRhythm SIEM »
Alex Wood
Systems CSO at a manufacturing company
Technical support is not bad. The lower-level, first-line support is not always great, but if we can get to the right...
Read full review of LogRhythm SIEM »
Anonymous User
Manager Of Cyber Security at a healthcare company
Exceptional. One of our tickets had to go all the way to level three, but it was exceptionally covered well and the...
Read full review of LogRhythm SIEM »
Mark Baksh
IT Specialist at a healthcare company
We have not used LogRhythm's tech support yet.
Read full review of LogRhythm SIEM »
Anonymous User
Security Engineer at a financial services firm
We usually do end up having to remind technical support about our issues, get back in touch with them to see what the...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Network Systems Engineer at a non-profit
Great, you have almost the service-desk model, where you're going to get a live person. They're going to answer the...
Read full review of LogRhythm SIEM »
Nouman Khan
Senior Solutions Specialist (Network & Security) at a comms service provider
Technical support is okay. It's not great. The problem is being able to reach the right people at the right time....
Read full review of LogRhythm UEBA [EOL] »
Anonymous User
Manager Solutions Architect at a comms service provider
We are a gold partner. We've never faced any support issues. They are very helpful and responsive.
Read full review of LogRhythm SIEM »
Vp9875
Vice President at a financial services firm
We've submitted some tickets with their technical support. My manager has had some poor experiences with them in the...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Engineer at a marketing services firm
We have used technical support. The last issue that I opened was because I didn't have the correct parsing support...
Read full review of LogRhythm SIEM »
Anonymous User
Security Advisor at a manufacturing company
I don't use it. My cohort, who is more of the SIEM admin, he uses it quite a bit. I think he's happy with it, as far...
Read full review of LogRhythm SIEM »
Wadson Fleurigene
Information Security Engineer at a government
Technical support could use a little work in the terms of responding back. The feedback that we received is they do...
Read full review of LogRhythm SIEM »
Anonymous User
IT Security Administrator at a financial services firm
Support has been really good.
Read full review of LogRhythm SIEM »
Anonymous User
Senior Network Systems Engineer at a non-profit
We had one issue, self-inflicted wound. We were capturing too many active logs and not archiving them off. We went...
Read full review of LogRhythm SIEM »
Chris Goff
Senior Security Engineer at a healthcare company
It's been very good. I've had a couple instances where it's taken a week or more to figure out the issue. But...
Read full review of LogRhythm SIEM »
Anonymous User
Sr Manager - Information Security at a computer software company
The support team helps us a lot.
Read full review of LogRhythm SIEM »
Gordon Wallum
IT Security Administrator at a energy/utilities company
They're hard to get a hold of. We've tried to work with a couple of engineering department guys there. We've called...
Read full review of LogRhythm SIEM »
Anonymous User
Operations Team Lead
The Professional Services as well as the general support has been phenomenal. They're very attentive to our needs....
Read full review of LogRhythm SIEM »
Hanan Syed
Senior Cyber Cons at a wholesaler/distributor
The response time is the issue at hand and needs improvement.
Read full review of LogRhythm UEBA [EOL] »
Anonymous User
Technical Systems Analyst
Technical support has been great. I will be honest with you, I think that's one of the strengths of LogRhythm. Every...
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Officer at a insurance company
As the Security Officer of the organization, I don't have to interact with them directly. My team has found that...
Read full review of LogRhythm SIEM »
Anonymous User
Director Of Infrastructure at a government
We haven't used them. We went with the partner that sold it to us.
Read full review of NetMon »
Moshiur Rahman Khan
CEO/Consultant at a tech services company
I rate the customer support a four out of ten.
Read full review of LogRhythm SIEM »
Andy-Wijaya
Principal Consultant at a tech services company
We haven't had any issues with support so far. It's okay.
Read full review of LogRhythm SIEM »
MonsurAhmed
Manager at a financial services firm
LogRhythm's support team isn't responsive enough - it's common to wait a day or two for someone to deal with a case.
Read full review of NetMon »
James Whistler
Security Administrator at a non-profit
The times I've used tech support, it's been really efficient. I've gotten responses usually within 24 hours.
Read full review of LogRhythm SIEM »
Jack Callaghan
Senior Security Analyst at a financial services firm
I've found through the past two years they've had a few bumps because they've become so popular - I was in customer...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Engineer at a healthcare company
We have used LogRhythm technical support. The response is really good.
Read full review of LogRhythm SIEM »

Review 1 of 30

Technical Support

No Data Available

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