Compare Dell Technologies vs Nitro

Dell Technologies

Based on 2606 reviews.

Nitro

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

197 reviews

Dell Business Laptops

248 reviews

Dell PowerStore

171 reviews

Top Industries

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Computer Software Company

12%

Construction Company

12%

Financial Services Firm

12%

Healthcare Company

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

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Customer Service

Angel Lacerna
Oficial Senior at a financial services firm
On a scale of one to ten, I would score the technical support a seven. I give it a seven because sometimes the...
Read full review of Dell PowerProtect Backup Services »
Abdul Rehman Abid
Manager Enterprise Solutions at Megaplus
I rate technical support from Dell Unity XT a nine out of ten.
Read full review of Dell Unity XT »
Mayowa Afeez Olayiwola
System Administrator at a financial services firm
We have contacted customer support for Dell PowerProtect Data Domain, and that is another good part because it makes...
Read full review of Dell PowerProtect Data Domain »
Khuram Ayyaz
Network Executive at Virtual University
The technical support from Dell has been excellent. I would describe it as excellent support. The technical support...
Read full review of Dell EqualLogic PS series »
Riley Marcoux
System Administrator at a university
I would evaluate the support that I get from Dell as really good. I've never had issues with it. They're always very...
Read full review of Dell PowerEdge R-Series »
Jerome Edwards
Ops Specialist: System Engineer Backup at BCX
I would rate the tech support for Avamar as a nine out of ten.
Read full review of Dell Avamar »
Samuel Sencion
Supervisor de servicio técnico at Hyh solutions
My impression is that their technical support is quite good.
Read full review of Dell Avamar »
Dragan Lazic
Information Technology Manager at The Gateway Engineers, Inc.
I would rate the support for this solution a seven out of ten. This is due to the fact that there is sometimes a...
Read full review of Dell PowerEdge R-Series »
Derrick Brockel
Senior Manager of Operations at a comms service provider
The support is really good.
Read full review of Dell PowerPath »
Naveed Muhammad
Head - Solution Design & Architect at a tech services company
I rate Dell's technical support very high. Their experts are available and whenever I open any case, it gets resolved...
Read full review of Dell PowerStore »
Gillian Switalski
Chief Executive at Infrared Kinetics
The Dell support has been amazing. We have been supported fully, and Dell provides us access to upgrades and supports...
Read full review of Dell OptiPlex Desktop Computers [EOL] »
Stephane Guyot
Architect at Novahe
We've already used Dell PowerStore support to fix issues. I particularly remember a case when we were on 3.6 with an...
Read full review of Dell PowerStore »
LarsEvans
Chief Technology Officer / Chief Information Security Officer at Lorton Data, Inc.
We do not stress out our systems and so there is very little need for extra maintenance.
Read full review of Dell PowerConnect Switches [EOL] »
SanjayKumar11
Associate General Manager at Adani Enterprises Ltd
We've used technical support from time to time and they are very good.
Read full review of Dell VxBlock System »
Mikko Peltoniemi
Director Of IT at Star Kay White
I assess customer service and technical support as very good. I have found them to be very knowledgeable and very...
Read full review of Dell PowerStore »
Anonymous User
Director of Information & Technology Services at a non-profit
The technical support is very good, DELL is known for their great support.
Read full review of VxRail »
Anonymous User
System Engineer at a government
The technical is very good. It is easy to contact someone. They have a great team that helps us.
Read full review of Dell PowerMax »
Anonymous User
DevOps Engineer at a financial services firm
I have used customer support for Dell PowerEdge R-Series. The feedback on Dell PowerEdge R-Series customer support...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Enterprise Architect at a healthcare company
The customer service for this solution is excellent. We received assistance with a four-hour response time. I would...
Read full review of Dell PowerMax »
Anonymous User
Systems Consultant at a tech services company
Sometimes our customers use tech support but, generally, tech support is in order.
Read full review of Dell Unity XT »
Anonymous User
CTO at a tech services company
I've dealt with technical support. I'd give them a ten out of ten.
Read full review of VxRail »
Luiz Gasparelo
Owner at Lnetwork
Technical support is very good.
Read full review of Dell Unity XT »
RESC
Storage Solutions Architect at a manufacturing company
EMC technical support is great when you get the right resource. Like any other support center, they have levels of...
Read full review of VNX [EOL] »
Anonymous User
Windows Systems Administrator at a educational organization
I would rate the customer service and technical support a ten out of ten. I love support from Dell; they have always...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Infrastructure Systems Team Lead at a manufacturing company
Technical support can be quite problematic and difficult to resolve issues.
Read full review of Dell XtremIO »
AdekunleAjayi
Technical Sales Specialist at CWG PLC
I have been in touch with Dell EMC's technical support a couple of times and they are fantastic. They are available...
Read full review of Dell PowerProtect DP (IDPA) »
Anonymous User
Storage Administrator
The best tech support we've had has been from EMC.
Read full review of VNX [EOL] »
Anonymous User
Technical manager at a tech services company
I have contacted the support from Dell EMC vSAN Ready Nodes because we have new devices or new hardware that can come...
Read full review of Dell vSAN Ready Nodes »
Anonymous User
Systems Engineer at a tech services company
I have not needed to use technical support yet.
Read full review of Dell SC Series »
KobusRas
Infrastructure Solutions Architect at a computer software company
I have not interacted with support myself, but our technical engineers have. I have heard from them that the...
Read full review of Dell PowerFlex »

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Technical Support

No Data Available

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