Compare Dell Technologies vs Nitro

Dell Technologies

Based on 1991 reviews.

Nitro

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

170 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

11%

Financial Services Firm

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at a tech services company
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at a computer software company
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

No Data Available

Customer Service

Pawel Augustyn
System Advisor at a tech services company
I am happy with customer service. I have not faced any problems.
Read full review of Dell PowerStore »
Dragan Knezevic
Senior Presales System Engineer at a tech services company
Dell PowerVault has good technical support. However, in Serbia (non-EU country), we have some issues with customs,...
Read full review of Dell PowerVault »
Angel Lacerna
Oficial Senior at a financial services firm
The customer service is quick to respond to my requests. The engineers or support staff demonstrate strong knowledge...
Read full review of Dell CloudIQ »
Faisal_Zia
Team Lead of Senior Directors at a computer software company
Technical support rates eight to nine on a scale from one to ten, with one being the worst and ten being the best.
Read full review of Dell PowerProtect Data Domain »
Hamad Khan
L1 System Engineer at a tech services company
The technical support team is good.
Read full review of Dell PowerConnect Switches [EOL] »
Yamandù Correa
Head of Infrastructure and Network Services at a computer software company
One of the key points for our partnership with Dell is the great support and human interaction. Not only for the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VDI SysAdmin/Engineer at a educational organization
I haven't had a need to call tech support. One of my coworkers has, and it seemed to go well. I was not the one who...
Read full review of VxRail »
Seniostoe09976
Senior Storage Engineer at a transportation company
So far, technical support has been really good.
Read full review of Dell PowerMax »
rrukhaiyar573
Technical Manager at a recreational facilities/services company
When you have Dell support, you can be assured that you will receive comprehensive assistance. However, while...
Read full review of Dell XtremIO »
Mike Veidt
Auszubildender Infrastruktur at a hospitality company
Dell's support is excellent, and we receive quick help in all areas. Currently, we have an issue with our VxRail...
Read full review of Dell PowerStore »
Pisey NAP
Senior System Administrator at a financial services firm
We have opened cases with the Dell EMC team and we have chatted with them. They have provided good, fast support for...
Read full review of Dell PowerMax »
Steffen Seifer
System Engineer at a computer software company
We use Dell support for notebooks, servers, and storage. Overall, I would rate their support an eight out of ten.
Read full review of Dell PowerEdge R-Series »
Anonymous User
System Consultant at a tech consulting company
Technical support is very good.
Read full review of Dell PowerProtect Data Domain »
Fabrice Valerio
Adj Directeur at a financial services firm
Their support needs improvement. Delivery times are quite substantial, and customer service is very important to us....
Read full review of Dell PowerEdge R-Series »
AhtishamAhmad
Manager, IT Infrastructure at a computer software company
Customer service is good, and support is also good from Dell.
Read full review of Dell PowerStore »
Chong Teck Soo
Managing Director at a comms service provider
Dell's support is responsive.
Read full review of Dell Unity XT »
Anonymous User
Storage Analyst III at a energy/utilities company
I have had excellent support because I am not using overseas support. I try to have support agents in Utah USA, and...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Teamleiter IT at a retailer
I would rate their support a nine out of ten. It would be even better if ProSupport for servers were integrated and...
Read full review of Dell PowerEdge R-Series »
Cliff Taylor
CFO at a construction company
Technical support has been good. We are satisfied with the level of service on offer.
Read full review of Dell PowerEdge C- Series »
Imran Sideek
Business Development Manager at a computer software company
The customer service and support are okay.
Read full review of Dell vSAN Ready Nodes »
Anonymous User
IT Architect at a aerospace/defense firm
It's pretty good, but not great.
Read full review of Vblock [EOL] »
OlegIvanov
General Director at a tech services company
Technical support for this product is good.
Read full review of Dell Avamar »
Anonymous User
Sr Solution Architect - Enterprise Storage and Virtualization at a computer software company
I don't deal with them. I am more on the presales and delivery side. I'm sure there are challenges around that, but...
Read full review of VxRail »
Zahidul Haque
Chief Technology Officer at a financial services firm
I would rate Dell EMC support seven out of 10. We had to follow up a lot. We sent an email beforehand, so they knew...
Read full review of Dell Unity XT »
Don Hwata
Senior Systems Engineer at a marketing services firm
I haven't needed technical support and therefore cannot speak to how helpful or supportive they are.
Read full review of Dell RecoverPoint »
Andi Subali
Data center sales at a tech services company
So far, the technical support for Dell ECS has been good.
Read full review of Dell ObjectScale »
Anonymous User
Systems Consultant at a tech company
Technical support is excellent.
Read full review of Dell VPLEX »
Adrian Ayran
Systems Architect at a healthcare company
I rate Dell customer service five out of five. I've worked with Cisco UCSs, HP, HP Superdomes, and Lenovos. Dell's...
Read full review of Dell Business Laptops »
Anonymous User
Infrastructure Systems Team Lead at a manufacturing company
Technical support can be quite problematic and difficult to resolve issues.
Read full review of Dell XtremIO »
Anonymous User
Lead Technical Architect, Global Services, Systems Integration, North America at a comms service provider
I was in contact with presales support only, which did a great job.
Read full review of Dell VPLEX »

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No Data Available

Technical Support

No Data Available

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