Compare Dell Technologies vs Optiv

Dell Technologies

Based on 2001 reviews.

Optiv

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

149 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

No Data Available

Customer Service

Darshan Kolambkar
Sr Technical Architect at a financial services firm
They have very experienced guys, and we have exchanged information with the offices in Singapore and Europe. I would...
Read full review of Dell PowerProtect Data Domain »
Herve Bonetti
Admin Sys Reseaux at a recruiting/HR firm
There was a leased PC product, unfortunately. However, when I called support, I know that for the warranty, the...
Read full review of Dell PowerEdge R-Series »
Jerome Edwards
Ops Specialist: System Engineer Backup at a computer software company
I contacted the customer service and support team and found that they were great with ECS. However, when it came to...
Read full review of Dell ObjectScale »
Kyle Hubert
Director Of Engineering at a tech vendor
My thoughts on the customer service and technical support for Dell PowerEdge R-Series are that it is good; 10 would...
Read full review of Dell PowerEdge R-Series »
JohnDeavers
Senior Solutions Architect at a tech vendor
I've never had a good experience with technical support.
Read full review of Dell PowerEdge MX- Series »
Domenico-Vizzoca
Delivery and Presales Manager at a tech services company
I would rate the technical support a one. It could be better.
Read full review of Dell PowerProtect Data Domain »
SamuelThomas
Consultant at a tech services company
The customer service is excellent.
Read full review of Dell VxBlock System »
Robert-Nilsson
Business Development Manager at a tech services company
I have found the support from Dell EMC Avamar to be not as good as Veeam. The time it takes to receive support could...
Read full review of Dell Avamar »
Nick Hamilton
Enterprise IT Architect at a computer software company
Technical support is good.
Read full review of Dell PowerPath »
John-Mason
Director Information Security at a recreational facilities/services company
I evaluate Dell Enterprise Laptops customer service and technical support, and tech support is a whole other issue....
Read full review of Dell Business Laptops »
Angel Lacerna
Oficial Senior at a financial services firm
The customer service is quick to respond to my requests. The engineers or support staff demonstrate strong knowledge...
Read full review of Dell CloudIQ »
Anonymous User
Senior Buyer at a tech services company
I have not had occasion to contact technical support.
Read full review of Dell ObjectScale »
Xavier Anthony Raj
HPC Program Manager at a educational organization
We haven't had many of these issues lately. I would rate Dell support around eight because they have been quite quick...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Account Manager at a tech services company
As, generally speaking, Dell EMC is an enterprise solution company, its technical support is always good.
Read full review of Dell Avamar »
Siva Padmanabhan
IT Officer at a educational organization
The pricing is a little bit higher, however, for the support you get, it's worth it.
Read full review of Dell PowerEdge R-Series »
BatjargalByambasuren
VP of Digital Technology and Innovation
They have superior customer support compared to Supermicro, which does not cater to enterprise-level needs.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Ingeniero compare at a tech services company
It is a very expensive support, so it is logical that they will assist you quickly, but in the end, for the...
Read full review of VxRail »
Chris Heuvel
System Engineer at a computer software company
I have worked with customer support before. My impressions of Dell PowerEdge Rack Servers support specifically are...
Read full review of Dell PowerEdge R-Series »
YogeshMishra
IT Consultant
It's okay. The support is adequate. My support experience is okay. I have raised a few tickets and received support....
Read full review of Dell PowerEdge MX- Series »
Yildiray Kilicaslan
Backup and Storage Manager at a financial services firm
We haven't needed to get any support for CloudIQ yet.
Read full review of Dell CloudIQ »
Scott Forehand
Manager, Global Infrastructure at a recreational facilities/services company
I work with customer service and tech support all the time. My impressions from working with them on the PowerEdge...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Data center Manager at a financial services firm
Their technical support can be improved because, sometimes, when you report an issue, it takes a while for them to...
Read full review of Dell VxBlock System »
Atul Pandya
Project Engineer at a tech services company
The technical support from Dell is very poor, especially in terms of response time. However, when their technical...
Read full review of Dell Avamar »
AhmedHafied
EUC Consultant
I haven't used Dell EMC support. My colleagues made a ticket with Dell EMC one year ago, but it's a strong solution....
Read full review of VxRail »
Adeel Mahmood
Manager presales at a comms service provider
I would rate customer service a nine out of ten.
Read full review of Dell RecoverPoint »
Anonymous User
Director at a tech services company
The support for this solution is good.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Systems Engineer at a government
Their support is something I would rate a 10 because I don't have problems with support. This is one of the reasons...
Read full review of Dell PowerStore »
Vladimir Kupershmidt
Sr. System Administrator at a tech services company
The technical support from the Dell EqualLogic PS series is excellent.
Read full review of Dell EqualLogic PS series »
Gaurav Goel
Director, Enterprise Architecture at a healthcare company
The technical support has been good so far but we are still in the evaluation phase and have not run into any major...
Read full review of Dell PowerStore »
Rodney Barnhardt
Server\Storage Administrator at a manufacturing company
Customer Service: Our customer service is outstanding. As with many Dell EMC accounts, there is a primary person...
Read full review of VxRail »

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No Data Available

Technical Support

No Data Available

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