Compare Dell Technologies vs Persistent Systems

Dell Technologies

Based on 2455 reviews.

Persistent Systems

Sample Customers

Persistent Intelligent Cloud (PiCloud)

CloudOps, C&W Business

Popular Solutions

Dell PowerEdge R-Series

178 reviews

Dell PowerStore

162 reviews

Dell Unity XT

8 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

Construction Company

42%

Comms Service Provider

Financial Services Firm

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

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Customer Service

Teo Aik
Programme Manager at a security firm
The customer support for Dell PowerEdge R-Series is quite responsive.
Read full review of Dell PowerEdge R-Series »
Jerome Edwards
Ops Specialist: System Engineer Backup at BCX
My experience with the technical support team of Dell is that they are actually great. Once you get them on the line,...
Read full review of Dell PowerProtect Data Manager »
Kitmeer-Ahmad
Product Manager, Dell Client Solutions at Team Computers
For Dell technology, I would give it a nine out of ten. Most of the time the queue is lengthy when I call the...
Read full review of Dell PowerEdge T-Series »
Anil Rahulwar
L3 Storage Engineer at Capgemini
Support is good because they are available 24/7.
Read full review of Dell PowerEdge XE-Series »
Enrique-Rodriguez
Lead Converged Infrastructure Engineer at a insurance company
VxRail's support is excellent. I would give them a nine out of ten.
Read full review of VxRail »
Hasan Haseeb
Senior Network Engineer at accrets
Their support is excellent. We are also using Dell Server. The entire architecture is Dell, so the support is good. I...
Read full review of Dell PowerConnect Switches [EOL] »
Ran Zaradez
CEO at Comran Networks
When I have a problem or question, I call customer service, and they keep checking with me until the problem is...
Read full review of Dell PowerEdge R-Series »
Wes Anderson
Systems Administrator at Engineering Innovation, Inc.
My company has been using Dell Business Laptops for 20 years, since the inception of the company. When we chose Dell...
Read full review of Dell Business Laptops »
Sandeepkumar Yadav
Multi Cloud Administrator at Fujitsu
Technical support and customer support from Dell have been contacted, and they provide good support. Overall, the...
Read full review of Dell PowerStore »
Armando Karel
Teamleider ICT and Beleidsadviseur ICT at SG de Langstraat
I evaluate their service and customer support as very good; if there is something wrong, it gets solved in a...
Read full review of Dell Business Laptops »
Anonymous User
Director of Information Technology at a logistics company
It takes a week for Dell's frontline support to find a solution or we have to escalate it with somebody above them.
Read full review of Dell PowerProtect DP (IDPA) »
Anonymous User
Consultant
They provide the same great support that I always receive with all Dell products. Their support is one of the best....
Read full review of Dell PowerStore »
Anonymous User
Backup & Storage Engineer at a retailer
Technical support is okay but could be improved. I've sent a lot of complaints their way and I feel like they might...
Read full review of DD Boost »
Mac Wang
Project Manager at Realnux
The technical support isn't the best. They are slow to respond. It's a problem for us. We feel they could be a lot...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Chief Information Officer, Information Technology Office at a manufacturing company
I would evaluate customer service and tech support as four out of five. We have a Dell account manager, so everything...
Read full review of Dell PowerEdge XR-Series »
Michael Rivera
Systems Admin at a government
I have experience with customer service or technical support from Dell in the past, but I haven't recently.
Read full review of Dell PowerEdge R-Series »
Piyush Khandelwal
Senior Consultant at a financial services firm
My experience with Dell as a vendor is pretty good; they are probably one of the best in the industry.
Read full review of Dell PowerScale »
Anonymous User
Cloud Infrastructure Delivery Lead at a manufacturing company
I would rate their technical support an eight.
Read full review of Dell PowerStore »
Anonymous User
Analista de Infraestrutura de TI at a tech vendor
Customer support in general takes some time to respond and to resolve tickets, but it is effective and really helps...
Read full review of Dell Data Protection Suite »
Ramnesh Kumar
System Administrator at Lovely Professional University
Technical support is good. I can log complaints online through the portal and have engineers in line. I can also take...
Read full review of Dell SC Series »
Anonymous User
IT Manager at a aerospace/defense firm
Dell's Professional Services are fantastic. I saw some people at the convention who helped us implement our...
Read full review of Dell PowerEdge R-Series »
Andi Subali
Data center sales at PT Sapta Tunas Teknologi
So far, the technical support for Dell ECS has been good.
Read full review of Dell ObjectScale »
Anonymous User
Senior Consultant at a tech services company
I have contacted them many times. The best thing about their support is that there is single support for software,...
Read full review of VxRail »
Ahmed-AZZAM
Pre-Sales Manager at ACS
Technical support is pretty good. We are pleased with their level of support.
Read full review of Dell Avamar »
Anonymous User
Pre-sale and Post-sale Engineer at a reseller
Dell's technical support is excellent.
Read full review of Dell PowerVault »
Thiago Souza
Solutions Architect at Net Place
Their technical support is very good. It is 10 out of 10.
Read full review of VxRail »
Kevin-Connor
Senior Manager, Engineering, Oem Solutions at BCDVideo
I would evaluate customer service for Dell PowerScale as excellent. Quick engagement time is typical, usually either...
Read full review of Dell PowerScale »
Anonymous User
Solution Architect at a tech services company
I would evaluate support on a scale of one to ten as an eight. To make support a ten, I would want improvements in...
Read full review of Dell PowerStore »
Richard Ng
IT Executive at a non-profit
The customer support for Dell Business Laptops is very good.
Read full review of Dell Business Laptops »
Lorna Liu
Product Manager at a comms service provider
Dell has a very poor support channel in Taiwan. They sell the models directly to our enterprise customers. They don't...
Read full review of Dell ObjectScale »

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Technical Support

No Data Available

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