Compare Dell Technologies vs Persistent Systems

Dell Technologies

Based on 2595 reviews.

Persistent Systems

Sample Customers

Persistent Intelligent Cloud (PiCloud)

CloudOps, C&W Business

Popular Solutions

Dell PowerEdge R-Series

195 reviews

Dell PowerStore

170 reviews

Dell Business Laptops

238 reviews

Top Industries

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Construction Company

41%

Comms Service Provider

10%

Financial Services Firm

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

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Customer Service

Jerome Edwards
Ops Specialist: System Engineer Backup at BCX
I would rate the tech support for Avamar as a nine out of ten.
Read full review of Dell Avamar »
KuldeepSingh4
Technical Solution Architect at a tech vendor
At our company, whenever we face a challenge or issue with VxRail, we easily resolve it by contacting customer...
Read full review of VxRail »
Kazi Amranul Houqe
First Assistant Vice President (Fa VP) & Unit Head Of Server & Storage Management Unit at a financial services firm
We purchased Dell PowerEdge through our local partner.
Read full review of Dell PowerEdge XR-Series »
Mina-Magdy
Senior Cloud Solution Architect at Oracle
My impression of Dell PowerScale's multi-protocol support is perfect. All of Dell's support is very rapid, very...
Read full review of Dell PowerScale »
Shrikant Teggi
Sr. Area Technical Manager at tata elxsi
Customer support is very good and I rate it highly.
Read full review of Dell NetWorker »
Philip O’Connor
IT Support at Coru
My experience with Dell support is excellent. I've only ever had to call them probably twice. You have to go through...
Read full review of Dell Business Laptops »
RaedHassan
Senior Specialist Backup/Storage at National Bank of Kuwait
I have contacted Dell support for some Dell NetWorker issues. I think the support provided by Dell is good when...
Read full review of Dell NetWorker »
Terry Peterson
Infrastructure Manager at MCG ENERGY SOLUTIONS, LLC
While I don't contact Dell support often due to the reliability of the hardware, when I do, I reach knowledgeable...
Read full review of Dell PowerEdge R-Series »
Jan Cipra
Senior Consultant at Gapp System
I've gotten positive feedback in terms of technical support. My understanding is that they have been very helpful and...
Read full review of Dell SC Series »
AhmedAlwahashi
GTM Intelligent Infrastructure Data Center Manager at Dimension Data Middle East at Dimension Data Middle East
DD Boost's technical support could be better.
Read full review of DD Boost »
AdityaKumar3
Working Student at HELLA
Dell PowerScale's support is good.
Read full review of Dell PowerScale »
Sharon Marchevka
Infrastructure Manager at Kali Group
If I were to rate Dell support on a scale of one to ten, I would give it an eight. I would not rate it a ten as I...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Chief General Manager at a energy/utilities company
Technical support from Dell is excellent.
Read full review of Dell vSAN Ready Nodes »
Nikolay Muravev
Lead System Administrator at Central Hospital of Civil Aviation
We are happy with everything, especially their technical support. We had a situation where there was an outage in the...
Read full review of Dell PowerMax »
Anonymous User
IT Coordinator at a healthcare company
I have used support for Dell PowerEdge R-Series. One time, we had an old server with a different hard drive from...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Consultant
They provide the same great support that I always receive with all Dell products. Their support is one of the best....
Read full review of Dell PowerStore »
Imran Sideek
Business Development Manager at a computer software company
The customer service and support are okay.
Read full review of Dell vSAN Ready Nodes »
Anonymous User
Infrastructure Systems Team Lead at a manufacturing company
Technical support can be quite problematic and difficult to resolve issues.
Read full review of Dell XtremIO »
Adrian Ayran
Systems Architect at Virtua Health
I rate Dell customer service five out of five. I've worked with Cisco UCSs, HP, HP Superdomes, and Lenovos. Dell's...
Read full review of Dell Business Laptops »
Anonymous User
Owner at a tech services company
I would give the technical support nine out of ten.
Read full review of Dell Avamar »
Anonymous User
Systems Architect at a tech services company
EMC Technical support is generally very attentive and will escalate to EMC Engineering as needed.
Read full review of ViPR [EOL] »
Anonymous User
Product Owner at a financial services firm
I rate Dell support seven out of 10. Sometimes, it's a 10, but other times it's a five. The support is good, but it...
Read full review of Dell PowerFlex »
Cela
Solutions Architect at a financial services firm
Seven out of 10.
Read full review of Dell XtremIO »
Anonymous User
Sales Engineer at a tech services company
The support is still going through its growing pains right now, with the merger of the two organizations.
Read full review of Dell Unity XT »
Anonymous User
Manager Information Technology at a real estate/law firm
I have not personally worked with the tech support, but the engineers who installed it have worked with EMC's...
Read full review of Dell Unity XT »
OlegIvanov
General Director at miromix unitedMiroMIX United
Dell's technical support had some challenges about two to three months ago. There were difficulties with using our...
Read full review of Dell PowerProtect DP (IDPA) »
Kirihettige Anton Asiri Prasad
Systems Engineer at Thakral One (Pvt) Ltd
Dell's technical support is very supportive, and I would rate them nine out of ten.
Read full review of Dell PowerEdge VRTX [EOL] »
Anonymous User
Telecommunications Specialist at a tech services company
The support team is excellent.
Read full review of Dell PowerEdge C- Series »
Sun Fung
Architect at Softcat plc
For the licensing cost of Dell PowerProtect Data Manager, because it is software, it does not get affected by the...
Read full review of Dell PowerProtect Data Manager »
Müfit Metin
Business Development Manager at a tech services company
Dell's support in Turkey has helped us so much in the project, especially the salesperson. He supported us so much,...
Read full review of VxRail »

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Technical Support

No Data Available

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