Compare Dell Technologies vs Platform9

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Dell Technologies

Based on 2455 reviews.

Platform9

Based on 3 reviews.

Sample Customers

Platform9 Managed OpenStack

Mutuelle des Motards, IDenTV, PubMatic, The Richards Group

Popular Solutions

Dell PowerEdge R-Series

178 reviews

Dell PowerStore

162 reviews

8 reviews

Platform9 Managed Kubernetes

3 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

9%

Construction Company

7%

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

No Data Available

Customer Service

Ajit Pratap Kundan
Manager Solution Consulting at Accops Systems Pvt Ltd
They are the best. From Dell's perspective, they have improved significantly. They provide a response time of 30...
Read full review of Dell PowerStore »
Shailendra Choudhary
Solution Architect at a tech services company
Technical support from Dell is quite good.
Read full review of Dell VPLEX »
Gregor Beller
Administrator at a manufacturing company
I would rate Dell support very highly at a 10. When I call, which is something I paid for, I have a spare part the...
Read full review of Dell PowerEdge R-Series »
Hatem Ghazala
Head of the Digital Infrastructure Department at Société Tunisienne de Banque
We use a third party for our technical support.
Read full review of Dell PowerStore »
Kitmeer-Ahmad
Product Manager, Dell Client Solutions at Team Computers
For Dell technology, I would give it a nine out of ten. Most of the time the queue is lengthy when I call the...
Read full review of Dell PowerEdge T-Series »
Sayed Zuber
Sr. Storage And Backup Engineer at a comms service provider
I rate Dell PowerMax support five out of 10. They didn't provide an adequate explanation and resolution when we had...
Read full review of Dell PowerMax »
AhmedAlwahashi
GTM Intelligent Infrastructure Data Center Manager at Dimension Data Middle East at Dimension Data Middle East
DD Boost's technical support could be better.
Read full review of DD Boost »
Vaidyanathan Swaminathan
Co Founder at a outsourcing company
After EMC merged with Dell, the quality of support has dropped, and the time duration for resolving issues is long....
Read full review of Dell Unity XT »
Keith Bradley
VP Of Security at NatureFresh™ Farms
I would evaluate the customer service and the technical support for Dell PowerEdge R-Series servers as amazing. I...
Read full review of Dell PowerEdge R-Series »
Derrick Brockel
Senior Manager of Operations at a comms service provider
The support is really good.
Read full review of Dell PowerPath »
DanielArregui
Technological Infrastructure Project Engineer at Sinetcom SA
The customer service and support is good, but at times I have wanted more involvement from the people that are giving...
Read full review of Dell NetWorker »
Ayodeji Oyewole
Managing Director at Atlantic factorial
Customer service used to be good. Currently, I'm unsure of its quality, and I would rate it around five out of ten.
Read full review of Dell Avamar »
Mohamed El-Sherbini
IT Manager at Mada Insurance
When Dell got EMC, I was facing a lot of problems with the technical support for this solution, but now, the problems...
Read full review of DD Boost »
Juan LuisNuñez
Engineering Director at MC Microcomputación
Working with Dell Support is really easy and reliable. In some cases, the response times could improve, but we...
Read full review of Dell RecoverPoint for Virtual Machines »
MinaMagdy1
Senior System Engineer at a tech vendor
Technical support from Dell is very good. They've always offered very good. So far, we've been very satisfied.
Read full review of VxRail »
Mikael Hellström
IT Manager at Regional Health Services
The technical support is very good.
Read full review of Dell PowerMax »
Rafael Perelli
IT Infrastructure Coordinator at 3 corasoes
The solution's technical support used to be much better some years ago, but now it is a little worse. Normally, Dell...
Read full review of Dell PowerStore »
Anonymous User
Technical Solutions Engineer at a manufacturing company
When things go south, the service and support on the backend being as easy to work with as it has been is something I...
Read full review of Dell Business Laptops »
Anonymous User
Chief Information Officer at a computer software company
The support has been phenomenal.
Read full review of Dell PowerStore »
Rajendra Giri
Sr Solution architect at Aws
Customer support for Dell Business Laptops is fantastic. I would rate the customer support a 10.
Read full review of Dell Business Laptops »
Anonymous User
Consultant at a manufacturing company
The customer support for Dell PowerEdge R-Series is excellent, and we have no problems with it. On a scale of one to...
Read full review of Dell PowerEdge R-Series »
Sergio Omar Ruiz Paz
Specialist Senior N2 at Entelgy
I rate technical support for Dell as an eight out of ten. Support is crucial when restore functions are not working,...
Read full review of Dell PowerProtect Data Domain »
FreddyGonzalez
Virtualization Engineer, SME at DAWSON
I have been in contact with technical support and they are excellent. I would rate them a nine out of ten on support...
Read full review of VxRail »
Anonymous User
Infrastructure Specialist at a financial services firm
For the moment, the support is okay.
Read full review of VxRail »
Anonymous User
Network Administrator at a construction company
I've used technical support in the past and have found them to be helpful and responsive.
Read full review of Dell PowerConnect Switches [EOL] »
Sat-Sat
service delivery manager at a pharma/biotech company
The customer support is good. I would rate the customer support of Dell Business Laptops a nine on a scale of one to...
Read full review of Dell Business Laptops »
Gabriele Marini
IT Consultant at SPE
Technical support is great. I would rate support a ten, as we have four-hour support from Dell for storage.
Read full review of Dell EqualLogic PS series »
Anonymous User
Works
The technical support for this solution is good. I would rate it an eight out of ten.
Read full review of Dell Unity XT »
Anonymous User
Telecommunications Specialist at a tech services company
The support team is excellent.
Read full review of Dell PowerEdge C- Series »
ASHISH RAJ
Solution Architect at a comms service provider
The technical support is quite good. It's quite good. But I get help more quickly with VMware support because we have...
Read full review of Dell Vscale Architecture »

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Technical Support

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