Compare Dell Technologies vs Platform9

Dell Technologies

Based on 1992 reviews.

Platform9

Sample Customers

Platform9 Managed OpenStack

Mutuelle des Motards, IDenTV, PubMatic, The Richards Group

Popular Solutions

Dell PowerEdge R-Series

170 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

11%

Financial Services Firm

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at a tech services company
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at a computer software company
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

No Data Available

Customer Service

MarcoBetancurt
Solution Architect at a consumer goods company
The technical support services are good.
Read full review of Dell Data Protection Advisor »
AdnanJavaid
Senior System Engineer at a tech services company
The backup support for DD Boost wasn't impressive. My personal experience with enterprise storage support for...
Read full review of DD Boost »
Storemgr67
Storage Manager at a financial services firm
Nine out of 10.
Read full review of Dell PowerProtect Data Domain »
Gianpaolo-Mazzola
Presales Engineer at a tech services company
The technical support by Dell PowerMax is satisfactory, however, there is room for improvement. Dell could be more...
Read full review of Dell PowerMax »
ValereFEUGWANG
Information System Consultant at a tech services company
Proactive.
Read full review of Dell PowerMax »
Ran Zaradez
CEO
When I have a problem or question, I call customer service, and they keep checking with me until the problem is...
Read full review of Dell PowerEdge R-Series »
Frank Tornow
Leiter Information Technology at a consultancy
I have not had contact with Dell support for Dell PowerEdge R-Series. For other products, I have, and it was always...
Read full review of Dell PowerEdge R-Series »
Ademola Adedoyin
Deputy director at a financial services firm
We've not reached any technical support since we started using it. Since we deployed this we have no cause to reach...
Read full review of Dell PowerFlex »
Michel Taung
System Engineer for Business Solution Department at a computer software company
We are satisfied with technical support from Dell EMC. There is also support available in the community.
Read full review of Dell Avamar »
Anonymous User
IT Coordinator at a insurance company
We don't use technical support from EMC, but we do get it from our reseller, and they have been just fine in terms of...
Read full review of Dell PowerProtect Data Domain »
Alan Farrely
Head of IT at a manufacturing company
We use Dell PowerProtect solutions with our Dell PowerStore, specifically the Avamar backup solution, which is a Dell...
Read full review of Dell PowerStore »
Auke Van Der Linden
Web Design, IT & Organization of Art Events at a construction company
The customer service for this solution is very good. I would rate it an eight out of ten.
Read full review of Dell PowerEdge R-Series »
Anonymous User
System Administrator at a computer software company
Customer Service: Customer service does respond on time. Technical Support: Technical support is good.
Read full review of VNX [EOL] »
Mostafa Shoaei
IT expert/sys admin at a tech services company
Dell Unity XT offers reasonable support, but due to political reasons, my company is under sanctions, so I rate it...
Read full review of Dell Unity XT »
Anonymous User
System Engineer at a healthcare company
Customer Service: Customer service for this product was top notch. Technical Support: Technical support has always...
Read full review of Dell SRDF (Symmetrix Remote Data Facility ) [EOL] »
Anonymous User
Senior Datacenter Consultant at a computer software company
The support is good. I would rate it eight out of ten.
Read full review of Dell ObjectScale »
Anonymous User
System Engineer at a tech services company
I have contacted technical support. As a percentage, I would rate them 70%.
Read full review of Dell NetWorker »
Anonymous User
Sr. Tech Lead
Customer Service: 3.5/5 Technical Support: 3.5/5
Read full review of Dell PowerProtect Data Domain »
Khalid AbaAlkhail
System Administrator at a government
I would rate the technical support of this solution an eight, on a scale from one to 10, with one being the worst and...
Read full review of Dell Avamar »
Olivier Mougin
Architecte Backup at a comms service provider
When we used the solution, it was still new, and so the customer service/technical support was not the best.
Read full review of Dell Avamar »
Mohamed Youssef
Sr. Pre-Sales Engineer at a healthcare company
We have had some issues with the vendor's support that we have received. When you open up a support case with Dell...
Read full review of Dell PowerEdge MX- Series »
Anonymous User
System Administrator at a media company
We haven't needed to contact technical support.
Read full review of Dell PowerConnect Switches [EOL] »
Joakim
Vmware Vsphere System Engineer at a retailer
We contacted them once about to test a VxRail solution. That was quick, and it was working, so it's hard to gauge...
Read full review of Dell PowerStore »
Anonymous User
Data Center & IT Infrastructure Administrator at a financial services firm
They have been helpful and knowledgeable.
Read full review of Dell Unity XT »
Dan Pilla
IT Consultant at a tech services company
The customer service and support are good.
Read full review of Dell Unity XT »
Sharon Marchevka
Infrastructure Manager at a consultancy
If I were to rate Dell support on a scale of one to ten, I would give it an eight. I would not rate it a ten as I...
Read full review of Dell PowerEdge R-Series »
Md. Imranul Hoque
Customer Service Engineer, System engineer at a tech services company
We offer support in Bangladesh and are a service provider. I have contacted technical support for their help. Their...
Read full review of Dell RecoverPoint »
Anonymous User
Manager Private Cloud Solutions at a comms service provider
I'm very satisfied with Dell's technical support. It's very easy to open an SR and get support from them, and...
Read full review of Dell NetWorker »
Anonymous User
Principal Consultant at a tech services company
The technical support from Dell was very good.
Read full review of VxRail »
Anonymous User
Managing Partner at a tech services company
So far technical support is very reliable, it's very good that way. We haven't engaged tech support so far, but when...
Read full review of Dell Unity XT »

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No Data Available

Technical Support

No Data Available

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