Compare Dell Technologies vs Platform9

Dell Technologies

Based on 2001 reviews.

Platform9

Sample Customers

Platform9 Managed OpenStack

Mutuelle des Motards, IDenTV, PubMatic, The Richards Group

Popular Solutions

Dell PowerEdge R-Series

149 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

No Data Available

Customer Service

Jan Budina
Head of Systems Department at a tech consulting company
I would describe the customer service of Dell PowerEdge VRTX with just one word: brilliant.
Read full review of Dell PowerEdge VRTX [EOL] »
ErmiasGirma
Cloud Infrastructure Engineer at a comms service provider
Support is good.
Read full review of Dell PowerProtect Data Domain »
Muhammad-Hassan
Deputy Manager - Virtualization at a energy/utilities company
The automatic creation of support tickets Whenever an issue arises, ESRS and VxRail are present and automatically...
Read full review of VxRail »
Daniel Dumitru
Inginer de system IT Senior at a energy/utilities company
Customer service and support have been supportive and satisfactory. Dell's support, especially during firmware...
Read full review of DD Boost »
Tayo Olubanke
Managing Director at a media company
The solution's technical support services are at a moderate level.
Read full review of Dell XtremIO »
Evans Chitando
Chief Business Technology Consultant at a tech services company
Dell support is superb. I rate Dell support nine out of 10.
Read full review of Dell SC Series »
Anonymous User
EHR Technical Architect at a healthcare company
The technical support has always been good. No fault with that. However, there is always room for improvement. I...
Read full review of Dell PowerProtect Data Domain »
Jitesh Rathod
Sr. Team Lead - IT at a computer software company
Technical support is good.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Manager, Network Engineering at a recreational facilities/services company
I haven't needed to use Dell support recently, but I have in the past, and I feel that one of Dell's strong points is...
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Engineer
Our overall experience with their product and support has been consistently excellent. We would rate their support as...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior BDM at a tech services company
Technical support is fantastic. they are quite knowledgeable and responsive. We've extremely happy with the level of...
Read full review of Dell PowerMax »
Slava Mislivets
Sr. Infrastructure Engineer at a computer software company
I'm really pleased with the technical support because it's centralized. It's not just VxRail support, it's hardware...
Read full review of VxRail »
Duco Rob
Founder and CEO at a tech services company
Technical support for Compellent was a lot better because for Dell EMC the PowerStore is a new solution and they...
Read full review of Dell PowerStore »
Anonymous User
Storage Solutions Architect at a healthcare company
Technical support has been good and responsive. They know how to fix an issue.
Read full review of Dell Unity XT »
Anonymous User
SAN Specialist at a tech services company
The technical support from India is pretty poor. When technical support is from China, it's alright.
Read full review of Dell Avamar »
Anonymous User
Associate Director at a tech vendor
To be very frank, I really didn't need to go back to the technical team for any help. I could get all the information...
Read full review of Moogsoft »
Wasi Rizvi
IT Specialist at a university
I personally don't deal with customer support but due to multiple unsuccessful attempts to upgrade, my administrator...
Read full review of Dell NetWorker »
Ahmed-AZZAM
Pre-Sales Manager at a tech services company
Technical support is pretty good. We are pleased with their level of support.
Read full review of Dell Avamar »
RESC
Storage Solutions Architect at a manufacturing company
EMC technical support is great when you get the right resource. Like any other support center, they have levels of...
Read full review of VNX [EOL] »
Anonymous User
CEO/co-founder at a tech services company
The experience with customer support depends on your location and how you approach it. In Poland, we have support,...
Read full review of Dell PowerProtect Data Manager »
Eldad Ohana
System Administrator at a media company
If I had any issues at the beginning, it was dealt with in the presence of the integrator, and he fixed it. I have...
Read full review of Dell PowerStore »
Anonymous User
Systems Administrator at a computer software company
I presume that the product's technical support works since I haven't heard anything bad about them.
Read full review of Dell ObjectScale »
OlegIvanov
General Director at a tech services company
Dell's technical support had some challenges about two to three months ago. There were difficulties with using our...
Read full review of Dell PowerProtect DP (IDPA) »
Anonymous User
Storage Admin at a healthcare company
Other than upgrades, I have not had to use tech support. When I have had to do upgrades, they have been responsive,...
Read full review of Dell Unity XT »
Anonymous User
Network Administrator at a government
Technical support is much better now. They are responsive, and it is easy to get to the right person. They will blow...
Read full review of Dell Unity XT »
Anonymous User
DIrecteur Commerical at a tech vendor
The technical support is good. Opening the ticket, the management of the ticket is good. However, when we have to use...
Read full review of Dell Unity XT »
Anonymous User
Consultant
If I had to rank Dell support from one to ten, with ten being best and one being worst, I would rank the support as...
Read full review of Dell PowerEdge R-Series »
Scott Forehand
Manager, Global Infrastructure at a recreational facilities/services company
I work with customer service and tech support all the time. My impressions from working with them on the PowerEdge...
Read full review of Dell PowerEdge R-Series »
Flavio Araujo
Works
Very good.
Read full review of Dell Unity XT »
Anonymous User
Storage Consultant at a computer software company
The technical support on offer is very good. They have been helpful and responsive. We are quite satisfied with their...
Read full review of Dell SRDF (Symmetrix Remote Data Facility ) [EOL] »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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