Compare Dell Technologies vs Snowflake Computing

Dell Technologies

Based on 2000 reviews.

Snowflake Computing

Based on 147 reviews.

Sample Customers

Snowflake

Accordant Media, Adobe, Kixeye Inc., Revana, SOASTA, White Ops

Popular Solutions

Dell PowerEdge R-Series

150 reviews

13 reviews

122 reviews

13 reviews

20 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Financial Services Firm

19%

Computer Software Company

10%

Manufacturing Company

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

SunilPatil1
Asset Builder at a tech vendor
In terms of solutions such as security, automation, or monitoring, security is prime. In agentic, I am building the...
Read full review of Snowflake »
Garima Goel
Associate Principal Engineer at a tech vendor
I mainly use Snowflake Analytics for creating the data lake in Snowflake, specifically the medallion architecture,...
Read full review of Snowflake Analytics »

Review 1 of 2

Customer Service

David Mhitarian
CTO at a tech services company
We use Dell technical support two to three times a year. They are professional and always meet our SLA time. However,...
Read full review of Dell PowerEdge R-Series »
Al Vasek
Executive Business Development Manager, Cloud and Managed Services at a tech services company
Everything is good with customer service. I have no major issues. A lot of their support is offshore. It's not bad;...
Read full review of Dell PowerEdge C- Series »
Domenico-Vizzoca
Delivery and Presales Manager at a tech services company
I would rate the technical support a one. It could be better.
Read full review of Dell PowerProtect Data Domain »
Naveed Muhammad
Head - Solution Design & Architect at a tech services company
I rate Dell's technical support very high. Their experts are available and whenever I open any case, it gets resolved...
Read full review of Dell PowerStore »
Amarjit Rathee
Associate Vice President at a tech services company
The support is excellent. The remote team is proactive.
Read full review of Dell ObjectScale »
Shrikant Teggi
Sr. Area Technical Manager at a tech consulting company
Technical support was absolutely supportive. Whenever we faced any issues, we logged a call with Dell and immediately...
Read full review of Dell PowerProtect Data Domain »
Sufyan Khan
Head of Sales and Operations at a tech services company
In terms of support, Dell EMC support was outstanding. Right now, we've observed some changes in support. It's not as...
Read full review of Dell PowerProtect Data Domain »
Erhan Parlaz
Sr. Sales Consultant at a consultancy
I would rate Dell's support as very good, even outstanding, because Dell really takes care of the customers. You can...
Read full review of Dell PowerVault »
Sushil MIshra
AG at a security firm
There have been some issues, but Dell and VMware resolved them.
Read full review of VxRail »
Anonymous User
Technical Leader, Object Store at a tech services company
I have no experience with the support. So I don’t want to rate it.
Read full review of Dell ObjectScale »
Anonymous User
VP IT at a manufacturing company
Dell EMC, generally, is good from a technical support perspective. We really never have issues.
Read full review of Dell Unity XT »
Anonymous User
Solution Architect at a tech services company
The technical support is excellent. It's a very immediate, high level of support. The Mission Critical ProSupport...
Read full review of Dell PowerMax »
Rishiraj Nandedkar
Deputy General Manager ( Practice Head Data Protection and Migration) at a computer software company
Dell EMC is pretty good in terms of customer support. We use our own team for maintenance.
Read full review of Dell Avamar »
LuisDiaz
IT at a government
Their support is very good. The only thing that I would improve is the language, which sometimes can be a problem....
Read full review of Dell PowerEdge R-Series »
Anonymous User
Manager, Technical Operations at a construction company
The support for Dell PowerStore is exceptional; I would rate it at probably an eight or nine out of ten.
Read full review of Dell PowerStore »
Spencer Harrison
IT Lead System Administrator at a retailer
If I would give a rating to Dell support on a scale of one to 10, it would be close to a 10. Ten is hard because...
Read full review of Dell PowerStore »
Bernard Ariro
Chief Technology Officer at a tech services company
On a scale from one to ten, I would give the technical support a rating of eight. I am very satisfied with them.
Read full review of Dell PowerEdge C- Series »
Sai Survi
Manager at a tech services company
We are satisfied with customer support.
Read full review of Dell Technologies Ruckus »
Tahir Shahid
Chief Consultant and Architect at a consultancy
With respect to the technical support, there is room for improvement. Because of the model that they are adopting,...
Read full review of Vblock [EOL] »
Infotecharch67
IT Architect at a healthcare company
The technical team is good.
Read full review of Dell XtremIO »
Evangelos Nikolaidis
Freelance IT Professional at a energy/utilities company
We did not need to contact their technical support.
Read full review of Dell Unity XT »
Anonymous User
Consultor de soluciones de tecnología
The specialist are a 10 out of 10. Unfortunately to reach them, it could cost you hours on the phone.
Read full review of VNX [EOL] »
Anonymous User
Director at a tech services company
The support for this solution is good.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Deputy Manager Systems at a comms service provider
I would give technical support a rating of 10/10.
Read full review of Dell Unity XT »
Jigar Acharya
VP - Engineering Operations at a tech services company
We've dealt with technical support and have found them to be helpful and responsive. We're satisfied with the level...
Read full review of Dell EqualLogic PS series »
Anonymous User
Works at a media company
I would rate the customer service for this solution an eight out of ten.
Read full review of Dell Unity XT »
HananEyal
CIO
We don't have any problems with the customer service and technical support of Dell Enterprise Desktops and Laptops....
Read full review of Dell Business Laptops »
Anonymous User
Big Data Architect at a tech vendor
Wonderful people, excellent professionals. Actually, I've got a lot of friends there, as I worked one and a half...
Read full review of Documentum Digital Asset Manager [EOL] »
Anonymous User
Principal Architect at a computer software company
I don't interact with them a lot. I would summarize them as being average.
Read full review of Dell Avamar »
Anonymous User
Infrastructure and Operations Manager at a manufacturing company
Their support is good. I would rate them a 10 out of 10.
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

AmolDhormare
Data Integration Developer at a tech services company
We interacted with customer support, and they were quite helpful. They listened to our issues and provided solutions,...
Read full review of Snowflake »
Yusuf Arslan
Senior Data Architect at a insurance company
Everything works fine, therefore, I haven't had much content with the technical support team.
Read full review of Snowflake Analytics »
Sreenivasan Ramanujam
Director -Data Architecture and Engineering at a retailer
They are really good and responsive. I normally raise the ticket and they immediately come back with an email. They...
Read full review of Snowflake »
Abhishek Ankush
Ai Engineer at a tech services company
Snowflake’s technical support is good.
Read full review of Snowflake Analytics »
Vinoth RajPrabhakaran
Senior Data Architect at a tech vendor
The technical support services are good. However, there could be knowledgeable support and faster response.
Read full review of Snowflake Analytics »
Garima Goel
Associate Principal Engineer at a tech vendor
I often communicate with the technical support of Snowflake Analytics. Initially, for developers, we had a team from...
Read full review of Snowflake Analytics »
SunilPatil1
Asset Builder at a tech vendor
I am satisfied with the work of technical support from Snowflake; they are responsive and helpful.
Read full review of Snowflake »
PradeepSingh1
Director Of Operations at a outsourcing company
There has not been much interaction from my end with the solution's technical support. I rate the technical support...
Read full review of Snowflake Analytics »
Sanjay Bheemasenarao
Director - Data Engineering expert at a educational organization
It is so easy that I didn't have to look for technical support. Its documentation is amazingly simple.
Read full review of Snowflake »
MaheshMysore
Manager
Snowflake technical support is good. At my previous company, they had a customer success officer for critical...
Read full review of Snowflake »
ANilT
Database administrator terdata at a tech vendor
The customer service and support for this solution is good. We had previously failed to retrieve data after the time...
Read full review of Snowflake Analytics »
Anonymous User
CEO at a computer software company
Their tech support is good. Their sales team is very technical, and they're able to speak to our engineers and walk...
Read full review of Snowflake »
Anonymous User
Big Data & Cloud Manager at a tech services company
I have not contacted their support.
Read full review of Snowflake »
Anonymous User
Data Architect at a tech services company
The technical support from Snowflake is very good, nice, and efficient. I rate it ten out of ten.
Read full review of Snowflake »
Anonymous User
Data engineer manager at a tech vendor
The technical support for Snowflake Analytics is responsive, and on a scale of one to five, I'm rating support a four.
Read full review of Snowflake Analytics »
RAHULVERMASIR
Director - Data Analytics at a tech vendor
We have contacted them only for the basic setup. Most of the time, we were able to get the right solution at the...
Read full review of Snowflake »
Anonymous User
Sr Lead Data & Information Architect at a pharma/biotech company
Technical support overall has been good. They are helpful and responsive. We have no complaints.
Read full review of Snowflake »
Anonymous User
Senior Solutions Architect at a tech consulting company
The support is very good. The documentation is very robust, a large online community and a dedicated support team is...
Read full review of Snowflake Analytics »
Anonymous User
Senior Solutions Architect at a tech consulting company
The technical support team is good.
Read full review of Snowflake »
Anonymous User
Principal IT Technologist- BI Platform Architect at a healthcare company
The technical support of Snowflake is good.
Read full review of Snowflake »
Anonymous User
Data & Analytics Practitioner at a tech services company
Technical support is good. Occasionally, they take a bit of time to resolve issues, but other than that they are...
Read full review of Snowflake »
Anonymous User
Vice President, Data Architecture and Management at a financial services firm
Their support is good.
Read full review of Snowflake »
Swathi Desai
Data Engineer at a tech services company
We did not need to escalate many questions to tech support compared to other tools, indicating minimal reliance on...
Read full review of Snowflake Analytics »
Tom Bruce
Co-founder & Delivery Lead at a tech services company
The support from Snowflake is absolutely great. All kinds of content and things are available to support yourself as...
Read full review of Snowflake »
Anonymous User
Vice President of Business Intelligence and Data Engineering at a comms service provider
There is nothing for us to complain about when it comes to technical support. The response time is really great....
Read full review of Snowflake »
Anonymous User
Soullution Architech at a tech services company
The solution's customer service is good.
Read full review of Snowflake »
Anonymous User
BI Consultant at a tech consulting company
I've never directly dealt with technical support. We do have a direct contact. There are other people who might have....
Read full review of Snowflake »
Anonymous User
Data Architect and ETL Manager at a manufacturing company
So far, technical support has been good.
Read full review of Snowflake »
Anonymous User
Solution Architect at a wholesaler/distributor
I do not directly interact with the support, but I believe our platform architect reached out, and he got a response.
Read full review of Snowflake »
Anonymous User
ML Lead at a tech services company
I don't have much experience with their technical support. When we asked them some technical questions related to...
Read full review of Snowflake »

Review 1 of 30

Technical Support

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