Compare Dell Technologies vs Snowflake Computing

Dell Technologies

Based on 2293 reviews.

Snowflake Computing

Based on 150 reviews.

Sample Customers

Snowflake

Accordant Media, Adobe, Kixeye Inc., Revana, SOASTA, White Ops

Popular Solutions

Dell PowerEdge R-Series

168 reviews

146 reviews

9 reviews

12 reviews

13 reviews

Top Industries

Manufacturing Company

11%

Financial Services Firm

10%

Computer Software Company

Construction Company

Financial Services Firm

18%

Manufacturing Company

10%

Construction Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Michael Giacco
Vice President at AI ENGINEERS, INC
I have been in the technology world for only 10 years, and coincidentally, my background is in historic restoration,...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

SunilPatil1
Asset Builder at Genpact - Headstrong
In terms of solutions such as security, automation, or monitoring, security is prime. In agentic, I am building the...
Read full review of Snowflake »
Garima Goel
Associate Principal Engineer at Nagarro
I mainly use Snowflake Analytics for creating the data lake in Snowflake, specifically the medallion architecture,...
Read full review of Snowflake Analytics »

Review 1 of 2

Customer Service

Oralando Samuels
Information Technology at a construction company
ProSupport Plus technical support is usually pretty accommodating. You never have to stay on hold, and the technician...
Read full review of Dell Business Laptops »
Thim Johnsen
It support lead at a retailer
The extended warranty and next-day support are fantastic. Though we rarely need support, the overall reliability of...
Read full review of Dell PowerEdge R-Series »
PurwandiPurwandi
Senior Cloud Engineer at PT. Sigma Cipta Caraka (Telkomsigma)
We have had their tech support until now. There is no problem with their tech support. They provide good support.
Read full review of Dell Avamar »
Ahmed Azzouz
Dellemc Vmware Solution Architect at SEE "Systems Engineering of Egypt"
Technical support is more than perfect. We are quite pleased with the level of support on offer.
Read full review of Dell PowerStore »
Muhammad Saqib
System Engineer at Hybrid Tech
Dell's technical support could be improved. HP support is seemingly more reliable and always available for customers.
Read full review of Dell PowerEdge MX- Series »
Sekou Knox
System Engineer at a comms service provider
The technical support for this solution is very good and we can contact them at any time. I would rate them a ten out...
Read full review of Dell PowerEdge R-Series »
Anteneh Asnake
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
The response time needs to be improved. Recently when an issue arises, if you are level two or level three, it will...
Read full review of Dell Storage Resource Manager (SRM) »
Anonymous User
Manager, EMEA Datacenter and Database Operations at a tech vendor
The technical support was very good, but since the merger with Dell, it is very bad. It went from very good to very bad.
Read full review of Dell XtremIO »
Anonymous User
IT Architect at a aerospace/defense firm
It's pretty good, but not great.
Read full review of Vblock [EOL] »
Mohamed Abdel Salam
Senior Sells at Enterprise Sigma Technology
I can buy any Dell device in Egypt and they offer strong after-sales support. We have a call center, and they call us...
Read full review of Dell PowerProtect Data Domain »
R Herr
IT Specialist at DTE Energy
I evaluate customer service and technical support as better than the support group we outsource at DTE that runs our...
Read full review of Dell PowerScale »
Anonymous User
Technical Consultant at a tech services company
Dell support is very good.
Read full review of Dell ObjectScale »
Anonymous User
IT Engineer at a financial services firm
The technical support for this solution is ok, but I have seen better. They are not the best. At times they have...
Read full review of Dell PowerConnect Switches [EOL] »
ChanchalDeshwal
CEO at KCIS INDIA
I have not personally dealt with Dell EMC support but our in-house team contacts them when it is required. EMC...
Read full review of Atmos [EOL] »
Mostafa Shoaei
IT expert/sys admin at a tech services company
Dell Unity XT offers reasonable support, but due to political reasons, my company is under sanctions, so I rate it...
Read full review of Dell Unity XT »
Dacio Ferreira
System Administrator at Tigs
Customer service provides very good support, with an SLA of about one business day to respond to our tickets.
Read full review of Dell PowerEdge R-Series »
Sander Verhulst
System Engineer at South Corporate P2P Fiber Customer
In the beginning, support wasn't that great. However, it got a lot better after a few calls and meetings.
Read full review of VxRail »
Anonymous User
Data Center Manager at a manufacturing company
Dell's tech support has been good overall. While we rarely need assistance, finding the right entry point into their...
Read full review of Dell PowerEdge R-Series »
RamaswamyK
M. I. S. Manager at Ruby Mills Ltd
Technical support has been brilliant. They have supported us for several years, but it's now out of support because...
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Analyst at a wellness & fitness company
The technical support for this solution is pretty good. They have provided us support when needed.
Read full review of Dell PowerFlex »
Anonymous User
Storage Admin at a healthcare company
Other than upgrades, I have not had to use tech support. When I have had to do upgrades, they have been responsive,...
Read full review of Dell Unity XT »
OlegIvanov
General Director at miromix unitedMiroMIX United
Support-wise, Dell PowerConnect Switches look like the rest of the products in the market. My company doesn't have to...
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
Systems Architect at a insurance company
Technical support is average. EMC has no telemetry.
Read full review of Dell XtremIO »
Anonymous User
Pre-sales specialist at a computer software company
Technical support for this product is very good.
Read full review of Dell AppSync »
Anonymous User
Data Center Architect at a tech consulting company
We switched because of the flexibility of the systems; we can tailor them to what we currently need, and the complete...
Read full review of Dell PowerEdge R-Series »
Paddy Field
It consultant at a tech services company
The support from Dell EMC Unity XT is very good here in South Africa. It is important for us.
Read full review of Dell Unity XT »
Anonymous User
Senior System Analyst at a healthcare company
Dell support has been great. Every time we needed something, we always get the extended warranty with the laptop, so...
Read full review of Dell Business Laptops »
Anonymous User
Manager Storage and Virtualization
Customer Service: Excellent. Technical Support: Excellent.
Read full review of VMAX [EOL] »
Atul Pandya
Project Engineer at Concept Information Technologies India Pvt. Ltd.
The technical support from Dell is very poor, especially in terms of response time. However, when their technical...
Read full review of Dell Avamar »
Ramandeep Jagde
Technical Specialist Storage at a insurance company
Technical support was great in terms of first response and further troubleshooting assistance.
Read full review of Dell XtremIO »

Review 1 of 30

Hemanthreddy Vakiti
Data engineer at a tech vendor
The customer support for Snowflake Analytics is adequate. I have not experienced any issues that required reaching...
Read full review of Snowflake Analytics »
MandarGarge
V.P. Digital Transformation at e-Zest Solutions
Customer service has and support are at par with any professional Data Platform service.
Read full review of Snowflake Analytics »
Abhishek Ankush
Ai Engineer at eligarf Technologies
Snowflake’s technical support is good.
Read full review of Snowflake Analytics »
Adnan Shafiq
Associate Vice President - Database Management (Principal Solutions Architect) at Northbay
We don't have direct support for Snowflake as we support our clients. If any support is required, our clients connect...
Read full review of Snowflake »
PradeepSingh1
Director Of Operations at a outsourcing company
There has not been much interaction from my end with the solution's technical support. I rate the technical support...
Read full review of Snowflake Analytics »
AyindeHammed
BI Developer at DivVerse LLC
I only put data in and modify data. Most of the time, I don't require technical support. We occasionally had...
Read full review of Snowflake »
SurjitChoudhury
Data engineer at Cocos pt
When we started configuring Snowflake for our project development, we contacted support. They provided guidance on...
Read full review of Snowflake Analytics »
Padmanesh NC
Big Data Solution Architect - Spatial Data Specialist at SCIERA, INC
It's really good. I am happy with the product and the service.
Read full review of Snowflake »
Sanjay Bheemasenarao
Director - Data Engineering expert at Sankir Technologies
It is so easy that I didn't have to look for technical support. Its documentation is amazingly simple.
Read full review of Snowflake »
Sreenivasan Ramanujam
Director -Data Architecture and Engineering at Restoration Hardware
They are really good and responsive. I normally raise the ticket and they immediately come back with an email. They...
Read full review of Snowflake »
Jayanta Datta
Executive Director at Morgan Stanley
The technical support from Snowflake Analytics is outstanding.
Read full review of Snowflake Analytics »
Stephen Ebrey
Data Consultant at Omaze
I would rate the technical support for this solution a four out of five.
Read full review of Snowflake »
Divya-Raj
Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte
I have been in contact with technical support many times and it was awesome. I got great support. Whenever I needed...
Read full review of Snowflake »
AnujJain
AVP Data Engineering at Genpact - Headstrong
Typically, the client will have their own support team. We don't really deal with the support side of things. My...
Read full review of Snowflake Analytics »
Anonymous User
RSA Country Manager at a non-profit
The internal support is really good. They do obviously rely on partners like us to service the client. So it's a good...
Read full review of Snowflake Analytics »
Ravi Verma
Assistant Manager Operations at Tech Mahindra Limited
The support provided by Snowflake is fine since they are fast and helpful. I rate the technical support an eight out...
Read full review of Snowflake Analytics »
Anonymous User
Principal IT Technologist- BI Platform Architect at Medtronic
The technical support of Snowflake is good.
Read full review of Snowflake »
Anonymous User
Vice President of Business Intelligence and Data Engineering at a comms service provider
There is nothing for us to complain about when it comes to technical support. The response time is really great....
Read full review of Snowflake »
Anonymous User
Data Engineer at Celebal Technologies
We've never been in touch with technical support.
Read full review of Snowflake »
Anonymous User
Principal IT Technologist- BI Platform Architect at Medtronic
I tried using technical support once and they were very helpful. But after that, I have not had any reason to explore...
Read full review of Snowflake »
Anonymous User
Senior Solutions Architect at a tech consulting company
The technical support team is good.
Read full review of Snowflake »
Anonymous User
Vice President, Data Architecture and Management at a financial services firm
Their support is good.
Read full review of Snowflake »
Anonymous User
Center Head - Goa Regional Delivery Center. at a tech services company
My company has partnered with Snowflake. Normally, we reach out to the account manager or regional manager, and...
Read full review of Snowflake »
Keerthivas Raja
Data Governance/Data Engineering Manager at National Bank of Fujairah PJSC
The customer service and support are actually good.
Read full review of Snowflake Analytics »
Murugan Asokan
Senior Solutions Architect at NessPRO Italy
Their support is good.
Read full review of Snowflake »
Anonymous User
Associate Data Engineer at a outsourcing company
My company is a direct partner of the product. We have a lot of Snowflake experts who can resolve any doubts. Hence,...
Read full review of Snowflake »
Matthew-Richardson
Senior Cloud Architect at DoIT International
The technical support is not very good. I rate the support a two or three out of ten. The tool does not provide a...
Read full review of Snowflake Analytics »
Anonymous User
Business Intelligence Consultant at a tech services company
In terms of support, it can take some time as there are not many people to provide support. Compared to other more...
Read full review of Snowflake »
Anonymous User
General Manager of Data Science at a non-profit
They are fantastic but just too expensive. They charge hourly rates and are very expensive.
Read full review of Snowflake »
Anonymous User
Big Data & Cloud Manager at a tech services company
I have not contacted their support.
Read full review of Snowflake »

Review 1 of 30

Technical Support

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