Compare Dell Technologies vs Snowflake Computing

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Dell Technologies

Based on 2454 reviews.

Snowflake Computing

Based on 150 reviews.

Sample Customers

Snowflake

Accordant Media, Adobe, Kixeye Inc., Revana, SOASTA, White Ops

Popular Solutions

Dell PowerEdge R-Series

178 reviews

Dell PowerStore

162 reviews

8 reviews

10 reviews

Snowflake Analytics

10 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

9%

Construction Company

7%

Financial Services Firm

17%

Outsourcing Company

10%

Manufacturing Company

10%

Construction Company

7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

SunilPatil1
Asset Builder at Genpact - Headstrong
In terms of solutions such as security, automation, or monitoring, security is prime. In agentic, I am building the...
Read full review of Snowflake »
Garima Goel
Associate Principal Engineer at Nagarro
I mainly use Snowflake Analytics for creating the data lake in Snowflake, specifically the medallion architecture,...
Read full review of Snowflake Analytics »

Review 1 of 2

Customer Service

Hassen Trabelsi
IT Manager at Messer France
I would rate their support for these servers a solid eight out of ten. We have not encountered many problems, but...
Read full review of Dell PowerEdge R-Series »
Gouranga Maiti
Sr. Project Manager IT at ITC Ltd
Technical support is mission-critical support type, and we are getting very prompt support. Although we had HP...
Read full review of Dell PowerEdge C- Series »
Mike Bellemans
Project manager at Sopraco NV
I haven't contacted the tool's support yet.
Read full review of Dell PowerEdge MX- Series »
AmalludinYahya
Principal Engineer at AXS
For support of Dell PowerEdge MX- Series, I would rate Dell a seven, as their support for EMC storage is not as...
Read full review of Dell PowerEdge MX- Series »
Faisal_Zia
Team Lead of Senior Directors at Net-International
The technical support for Dell RecoverPoint is excellent. The engineers and software teams respond immediately once...
Read full review of Dell RecoverPoint »
DavidDoan
Chief Executive Officer at Axigent Technologies Group
My impressions of the customer support and technical support are that the customer support and technical support with...
Read full review of Dell PowerEdge R-Series »
Vaidyanathan Swaminathan
Co Founder at a outsourcing company
Technical support is somewhere around six or seven on a scale from one to ten. The challenge is that support is not...
Read full review of Dell PowerEdge C- Series »
Hardik Murdia
Technical Lead at a tech vendor
Customer support for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is excellent. Whenever I need...
Read full review of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro »
Rami Jadallah
Data Center Solution Manager at a computer software company
We provide support and there really haven't been too many issues. We were working with EMC before the joint venture...
Read full review of Dell PowerPath »
Brijesh Pillai
Regional Manager - Enterprise Sales at Noventiq
The technical support from Dell is very good.
Read full review of DD Boost »
SamuelThomas
Consultant at Key Information Technology L.L.C.
The solution's technical support is very good. We get very good support from Dell in the Middle East, but L3 access...
Read full review of VxRail »
Naresh Ochani
Director at Newera Informatique pvt.ltd
Cybersecurity is in itself a different topic. There are a couple of solutions on DLP and DDA that Dell promotes.
Read full review of Dell PowerStore »
Anonymous User
Architect at a comms service provider
I have used technical support sometimes, more for feature requests and to know how to use a given feature; Disk...
Read full review of Dell PowerStore »
Anonymous User
Director, Infrastructure Operations at a manufacturing company
Since I have not used customer service and technical support, I do not need to rate them. Dell PowerScale has been...
Read full review of Dell PowerScale »
Anonymous User
System Administrator at a mining and metals company
Their technical support can be very good. It depends on who you get, but that's how it's with any support...
Read full review of Dell Unity XT »
Sebastian Banica
CEO at Kontron Services Romania
The Dell customer support is responsive.
Read full review of Dell PowerStore »
SitaramPatro
Enterprise Service Manager at Technology Associates Limited
The Dell EMC technical support is excellent.
Read full review of Dell PowerFlex »
Robbie Fields
Service Delivery & Support Architect at a legal firm
Customer support for Dell PowerEdge R-Series is excellent. I would rate the customer support an eight on a scale of...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Architect at a manufacturing company
We don't reach out to EMC's technical support. We use a third-party.
Read full review of Dell VxBlock System »
Bruce Lebitz
Chief Operating Officer at Berry Solutions Group
In terms of my overall experience with Dell as a company, we work through distributors mostly, not anybody through...
Read full review of Dell Business Laptops »
SunilKumar
Manager at Securetech
We have been in touch with the technical support fairly frequently. It is really not for major issues. They are very...
Read full review of ScaleIO [EOL] »
Anonymous User
Senior System Engineer at a financial services firm
Customer Service: Very good, EMC did support us to implement it well and gave useful instructions/ lessons to help to...
Read full review of Dell RecoverPoint »
Taj Hussain
Assistant Manager, Technology Support & Services at a comms service provider
I do not have a good experience with the technical support for Dell PowerStore. The technical support by Dell for...
Read full review of Dell PowerStore »
SteveBauer
Senior IT Business Analyst at a pharma/biotech company
In most situations, tech support works really well. If there are technical logs that they can diagnose and actually...
Read full review of Dell Unity XT »
Anonymous User
Member of Technical Staff at Cisco Systems, Inc.
I use technical support frequently. Support has been relatively great across the board. There have been some language...
Read full review of Dell PowerMax »
Zeeshan AhmedKhan
Director - Sales & Operations at Techtrix System
The support is excellent, with on-ground people and a well-established partner ecosystem providing assistance. Dell...
Read full review of Dell Data Protection Suite »
KobusRas
Infrastructure Solutions Architect at a computer software company
I have not interacted with support myself, but our technical engineers have. I have heard from them that the...
Read full review of Dell PowerFlex »
Anonymous User
Technical Manager at a manufacturing company
The Dell support is helpful and the response is quick. The agents' knowledge is very good.
Read full review of Dell SC Series »
Mahmoud Rashwan
IT Manager at The International School of Choueifat
I would evaluate the customer service and technical support teams of Dell as very helpful, and we did not have to...
Read full review of Dell Business Laptops »
Anonymous User
Service Manager at a computer software company
I would rate their technical support as a 10 out of 10. It is excellent, with fast response for any corrupted device...
Read full review of Dell PowerStore »

Review 1 of 30

Simen Mikkelsen
Senior Data Engineer at ITMatter
I haven't directly contacted the technical support team of the product.
Read full review of Snowflake »
Ravi Verma
Assistant Manager Operations at Tech Mahindra Limited
The support provided by Snowflake is fine since they are fast and helpful. I rate the technical support an eight out...
Read full review of Snowflake Analytics »
Vimalathithan M
Associate Director - Delivery (Technology DWH & Data Engineer) at MOBIUS KNOWLEDGE SERVICES PRIVATE LIMITED
We have proper support. It analyzes user greetings and reports and addresses the issue.
Read full review of Snowflake Analytics »
SunilPatil1
Asset Builder at Genpact - Headstrong
I am satisfied with the work of technical support from Snowflake; they are responsive and helpful.
Read full review of Snowflake »
Vinoth RajPrabhakaran
Senior Data Architect at Tata Consultancy
The technical support services are good. However, there could be knowledgeable support and faster response.
Read full review of Snowflake Analytics »
AyindeHammed
BI Developer at DivVerse LLC
I have not reached out to customer service, so I have no experience with them.
Read full review of Snowflake Analytics »
Avijit Bhattacharya
Senior Data Engineer at Warner Media Discovery
If I were to rate the support on a scale of one to ten, it would fall around six. Occasionally, there are delays in...
Read full review of Snowflake Analytics »
Amit Shah
Principal Consultant at ATOS
The solution's support responds fast.
Read full review of Snowflake Analytics »
Hemanthreddy Vakiti
Junior Data engineer at a tech vendor
The customer support for Snowflake Analytics is adequate. I have not experienced any issues that required reaching...
Read full review of Snowflake Analytics »
AmolDhormare
Data Integration Developer at a tech services company
We interacted with customer support, and they were quite helpful. They listened to our issues and provided solutions,...
Read full review of Snowflake »
Luis Miguel Goez
Senior Manager Information Technology Infrastructure at SURA
The technical support is good.
Read full review of Snowflake »
Sanjay Bheemasenarao
Director - Data Engineering expert at Sankir Technologies
It is so easy that I didn't have to look for technical support. Its documentation is amazingly simple.
Read full review of Snowflake »
Ravi Kuppusamy
CEO and Founder at BAssure Solutions
We have not had any problems with the technical support.
Read full review of Snowflake »
SaravananThiagarajan
Data Scientist at a computer software company
I have not been in contact with technical support, although my team has been and they are okay with it. My impression...
Read full review of Snowflake »
Anonymous User
Senior Solutions Architect at a tech consulting company
The technical support team is good.
Read full review of Snowflake »
Anonymous User
Center Head - Goa Regional Delivery Center. at a tech services company
My company has partnered with Snowflake. Normally, we reach out to the account manager or regional manager, and...
Read full review of Snowflake »
Mauricio Ruiz Falcón
Senior Information Management Architect at Raken
I have not directly experienced the technical support. It's not part of my job to be involved on those kind of...
Read full review of Snowflake »
Anonymous User
Lead Analytics Consultant at a outsourcing company
What I have seen during my time working on these projects is that the Snowflake Analytics documentation is excellent....
Read full review of Snowflake Analytics »
Anonymous User
Principal IT Technologist- BI Platform Architect at Medtronic
I tried using technical support once and they were very helpful. But after that, I have not had any reason to explore...
Read full review of Snowflake »
Tom Bruce
Co-founder & Delivery Lead at a tech services company
The support from Snowflake is absolutely great. All kinds of content and things are available to support yourself as...
Read full review of Snowflake »
Yaniv Meir
BI & BIG DATA Director at Malam-Team
Their vendor is wonderful. I only have good words for them.
Read full review of Snowflake »
Anonymous User
AVP Enterprise Architecture at a financial services firm
They were really good. They were very responsive. There were never any issues with them. I would give them a ten out...
Read full review of Snowflake »
Anonymous User
Principal Consultant at a tech services company
I've only contacted technical support a handful of times. I have, however, found them to be very savvy product-wise...
Read full review of Snowflake »
Anonymous User
Architect at a tech vendor
As a premium customer for all these solutions, we have received excellent support overall with no issues encountered...
Read full review of Snowflake »
Matthew-Richardson
Senior Cloud Architect at DoIT International
The technical support is not very good. I rate the support a two or three out of ten. The tool does not provide a...
Read full review of Snowflake Analytics »
Hemant Balijepalli
Senior Consultant at a consultancy
I've never dealt with technical support. We did have people from Snowflake working with us directly, and we never ran...
Read full review of Snowflake »
Anonymous User
Principal IT Technologist- BI Platform Architect at Medtronic
The technical support of Snowflake is good.
Read full review of Snowflake »
Anonymous User
Associate Data Engineer at a outsourcing company
My company is a direct partner of the product. We have a lot of Snowflake experts who can resolve any doubts. Hence,...
Read full review of Snowflake »
AnshumanSingh
Vice President --Analytics & Digital Transformation at Polestar Solutions & Services India Pvt Ltd
There is a different team in my company that connects with the solution's technical support.
Read full review of Snowflake Analytics »
Anonymous User
Soullution Architech at a tech services company
The solution's customer service is good.
Read full review of Snowflake »

Review 1 of 30

Technical Support

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No Data Available

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