Compare Dell Technologies vs SparkCognition

Dell Technologies

Based on 2001 reviews.

SparkCognition

Based on 9 reviews.

Sample Customers

DeepArmor

AV-Comparatives

Popular Solutions

Dell PowerEdge R-Series

148 reviews

13 reviews

122 reviews

0 reviews

0 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Muhammad Fahad
Manager Tech. & Support (Information Technology) at a tech services company
We use this solution for the scanning of emails and for internet browsing.
Read full review of DeepArmor »
NataliaCueto
Head of Technology at a financial services firm
We have been using it for our risk management portfolio. We are a lending institution. We give credit to small and...
Read full review of Darwin »

Review 1 of 2

Customer Service

Erik Lugtenberg
Consultant at a tech services company
Dell support is generally good. On a scale of one to ten, I would rate them a seven and a half due to the services...
Read full review of Dell PowerStore »
Niraj Shah
Founder Owner at a wholesaler/distributor
The product's technical support is good and fast. I am not happy with the fact that the solution provides support...
Read full review of Dell vSAN Ready Nodes »
Jorg Krumm
Manager IT at a manufacturing company
I evaluate the support overall as good. The reasons are that it is responsive, fast, and problems are solved in time....
Read full review of Dell PowerEdge R-Series »
Abdellah Djebli
Senior Technical Manager, Epic program at a healthcare company
The technical support services are good, especially when we have connected with the right individuals or specialists.
Read full review of Dell NetWorker »
TawfikOUKICHA
Cloud and Data Center Consultant at a tech services company
While I don't deal with technical support, the feedback from our deployment team is that they are pretty good.
Read full review of Dell Avamar »
Derrick Brockel
Senior Manager of Operations at a comms service provider
The support is really good.
Read full review of Dell PowerPath »
Danno Johnson
Senior Network System Engineer at a tech services company
I have been in contact with technical support a lot. Sometimes I run into little anomalies that I need an explanation...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Technical Manager at a manufacturing company
The Dell support is helpful and the response is quick. The agents' knowledge is very good.
Read full review of Dell SC Series »
Anonymous User
CEO/co-founder at a tech services company
The experience with customer support depends on your location and how you approach it. In Poland, we have support,...
Read full review of Dell PowerProtect Data Manager »
Anonymous User
IT C
We have used it in the past. When we had problems, we had to contact or put a ticket with them, they would get back...
Read full review of Dell PowerEdge R-Series »
Mohamed Abdel Salam
Senior Sells at a tech services company
I can buy any Dell device in Egypt and they offer strong after-sales support. We have a call center, and they call us...
Read full review of Dell PowerProtect Data Domain »
Saiyed Shahab Ahmed
Chief Digitalization Executive at a energy/utilities company
Technical support is very good.
Read full review of Dell NetWorker »
Anonymous User
Enterprise Infrastructure Services, Storage Service Manager at a transportation company
We live with technical support. We employed a platform called ViPR SRM, which I think they are redoing. It allows us...
Read full review of Dell PowerMax »
Anonymous User
IT Director - Enterprise Storage and Data Protection at a manufacturing company
The support works very well. We deal with support from different parts of the world including Europe, Asia, and...
Read full review of Dell SC Series »
Anonymous User
Director of Infrastructure Services at a tech services company
I would give technical support a rating of 7/10.
Read full review of Dell XtremIO »
RamziMadi
Solution arhitect at a comms service provider
Dell support generally merits a rating of seven out of ten. Our engineers are highly experienced, so we conduct all...
Read full review of Dell ObjectScale »
Coenie Rossouw
Storage specialist at a comms service provider
The technical support is one of the biggest reasons for choosing EMC products, or staying with them. There was a...
Read full review of DD Boost »
Hany Magdy
CEO at a tech services company
The technical support provided by Dell is excellent. Their support service rates 10 out of 10.
Read full review of Dell PowerEdge XE-Series »
Anonymous User
Lead Service Engineer at a healthcare company
We have used technical support for disk replacement.
Read full review of VxRail »
Daniel Lopes
Technical Sales Engineer at a tech services company
Technical support is great. I keep hearing reviews that it's very good. When you're opening a request or a ticket...
Read full review of Dell PowerEdge R-Series »
Anonymous User
System Engineer at a healthcare company
Customer Service: Customer service for this product was top notch. Technical Support: Technical support has always...
Read full review of Dell SRDF (Symmetrix Remote Data Facility ) [EOL] »
Darrell Breeden
Senior Developer at a tech services company
Technical support was the worst possible. Regardless of the fact that we paid for a four-hour turnaround, we were...
Read full review of Dell XtremIO »
SunilKumar
Manager at a tech services company
We have used Dell technical support. I rate the technical support team a six out of ten.
Read full review of Dell NetWorker »
Shamal Chalil
Senior Technical Consultant at a computer software company
The technical support is good.
Read full review of Dell vSAN Ready Nodes »
Larry Grant
IT Infrastructure Manager at a hospitality company
My experience with Dell's customer service and technical support has always been that they've been very helpful and...
Read full review of Dell PowerStore »
Xavier Anthony Raj
HPC Program Manager at a educational organization
We haven't had many of these issues lately. I would rate Dell support around eight because they have been quite quick...
Read full review of Dell PowerEdge R-Series »
Avi Shpaner
System Engineer at a comms service provider
I give eight points for technical support.
Read full review of Dell XtremIO »
Anonymous User
Founder / Lead Network Consultant
Customer Service: I would rate their customer service as a 10 out of 10. Technical Support: I would rate their...
Read full review of Dell PowerVault »
Mohamed Ibrahem
Ict Assistant GM at a construction company
I rate the technical support as very good; we did not contact them much for support, but maybe one or two times they...
Read full review of Dell PowerEdge XR-Series »
Anonymous User
Storage Admin at a healthcare company
Other than upgrades, I have not had to use tech support. When I have had to do upgrades, they have been responsive,...
Read full review of Dell Unity XT »

Review 1 of 30

WaqarChaudhry
Consultant at a consultancy
We asked questions and there were a couple of qualified people we spoke to at SparkCognition.
Read full review of Darwin »
JuliaJenal
Junior Data Scientist at a tech services company
The people at SparkCognition were actually super-helpful in helping me figure out how to use it for my project. I'm...
Read full review of Darwin »
AaronCooke
Founder at a consultancy
Tech support is really good and so are the customer success team guys. They're a terrific team to work with. They're...
Read full review of Darwin »
EmmanuelCruz
Manager, Business Data Analytics at a financial services firm
Technical support for Darwin is good. We have had some trouble with our accounts in terms of being able to log in,...
Read full review of Darwin »
Anonymous User
Business Intelligence Director at a financial services firm
Tech support has been good. When we report something or when we need help, they have responded really fast. We are...
Read full review of Darwin »
TalhaKhwaja
Software Engineer (ML/CompVision) at a computer software company
The technical support is quite responsive. It's good and fine.
Read full review of Darwin »
Anonymous User
Artificial Intelligence Engineer at a manufacturing company
We haven't needed to use support. We haven't had any big problems with it.
Read full review of Darwin »
NataliaCueto
Head of Technology at a financial services firm
Whatever problems that we have had, their team has given us super fast responses and are always willing to help us...
Read full review of Darwin »

Review 1 of 8

Technical Support

No Data Available

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