Compare Dell Technologies vs Telstra

Dell Technologies

Based on 2000 reviews.

Telstra

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

151 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

No Data Available

Customer Service

Mina_Magdy
Senior Infrastructure Solutions Architect at a tech consulting company
This product is backed by very powerful support from Dell. If there are any concerns then they become engaged very...
Read full review of Dell PowerProtect Data Domain »
Dhaval Pancholi
Head of Sales at a tech services company
We have support within our company but leverage the technical support for backup support when required.
Read full review of Dell PowerProtect Data Domain »
Faisal_Zia
Team Lead of Senior Directors at a computer software company
Technical support rates eight to nine on a scale from one to ten, with one being the worst and ten being the best.
Read full review of Dell PowerProtect Data Domain »
Vaidyanathan Swaminathan
Co-Founder at a outsourcing company
Technical support is somewhere around six or seven on a scale from one to ten. The challenge is that support is not...
Read full review of Dell PowerEdge C- Series »
Sammy Cortes
IT Infrastructure Architect at a energy/utilities company
Dell PowerEdge R-Series has features that specifically cater to the needs of medium companies. I would rate Dell's...
Read full review of Dell PowerEdge R-Series »
Jean Marie Omant
Senior System Network Administrator at a non-tech company
Directly, I have not needed to contact customer support, but my colleague has called Dell very rarely.
Read full review of Dell PowerEdge R-Series »
ValereFEUGWANG
Information System Consultant at a tech services company
Proactive.
Read full review of Dell PowerMax »
Pawel Augustyn
System Advisor at a tech services company
Technical support is good. In the four years that we have used this solution, it's been good, and I would rate...
Read full review of Dell Unity XT »
Kiran Rasukachula
Senior Manager IT - APAC at a tech vendor
Technical support is very good. We had issues with the hardware replacement that was to be done on PowerEdge. They...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Administrador Almacenamiento-Respaldos at a retailer
Dell EMC has good technical support. We haven't had to use it for this product, but we have use it for other products...
Read full review of Dell Unity XT »
SitaramPatro
Enterprise Service Manager at a tech services company
The Dell EMC technical support is excellent.
Read full review of Dell PowerFlex »
Adrian Constantinescu
Professional Services - Data Protection Consultant at a computer software company
Dell works with partners in order to provide technical support, and as partners, we often troubleshoot for our...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Senior Inside Solution Architect at a tech vendor
While I do not work directly with Dell for support, customer feedback suggests Dell’s technical support is rated...
Read full review of Dell PowerEdge R-Series »
Amit
Architect at a tech vendor
I would evaluate the technical support and customer service teams of Dell as adequate; I cannot say outstanding, but...
Read full review of Dell PowerProtect Data Manager »
Christian Kessler
Teamleiter IT at a manufacturing company
On a scale of one to ten for support, since it is mixed and there is an American system, a seven sounds fair. In...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Director of Technical Support at a tech services company
Customer Service: No. Technical Support: Bad. The service left much to be desired, even with the proper support.
Read full review of Dell PowerProtect Data Domain »
Cees Rhebergen
Technical Consultant at a comms service provider
I have not needed technical support. Until now I don't need technical support.
Read full review of Dell VxBlock System »
David Hammink
System Administrator at a construction company
We have not used technical support yet.
Read full review of Dell SC Series »
Khalid AbaAlkhail
System Administrator at a government
I would rate the technical support of this solution an eight, on a scale from one to 10, with one being the worst and...
Read full review of Dell Avamar »
ToddChristensen
Director, Information Technology at a manufacturing company
Based on our experience, I rate Dell's support overall as a nine out of ten.
Read full review of Dell PowerStore »
Saleh-Khakwani
Senior Technical Consultant at a manufacturing company
The solution's tech support team responds depending on the criticality of the problem. For a very critical issue,...
Read full review of Dell PowerProtect Data Manager »
Mahammad Shafi Shaikh
Senior Manager Information System Administration at a consumer goods company
Whenever there are any technical or hardware issues, we contact Dell. They will attend to us immediately. On a scale...
Read full review of VxRail »
Mohamed Youssef
Sr. Pre-Sales Engineer at a healthcare company
We have had some issues with the vendor's support that we have received. When you open up a support case with Dell...
Read full review of Dell PowerEdge MX- Series »
Anonymous User
IT Director - Enterprise Storage and Data Protection at a manufacturing company
The support works very well. We deal with support from different parts of the world including Europe, Asia, and...
Read full review of Dell SC Series »
Anonymous User
System Engineer at a tech services company
Dell provides great customer service.
Read full review of Dell PowerStore »
Anonymous User
Senior System Administrator Infrastructure at a construction company
Technical support gets a rating of 5/5.
Read full review of VNX [EOL] »
Kamel Malti
Analyste De Systèmes Informatiques at a comms service provider
Dell support is crucial. It's important to us that the vendor responds and respects the SLA. We don't anticipate any...
Read full review of Dell PowerMax »
Matthias Reuter
Team Lead Hosted Services at a tech consulting company
My experience with PowerEdge technical support has been nothing short of exceptional. I'm thoroughly impressed by the...
Read full review of Dell PowerEdge R-Series »
Kevinsa Heng
IT Director at a recreational facilities/services company
Their support in our country is very good. We have an account manager in our country. The account manager is very...
Read full review of Dell PowerStore »
JaromPetrich
Storage Engineer at a university
I evaluate Dell support as incredibly good, as I've dealt with a lot of support companies and found their service...
Read full review of Dell PowerStore »

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No Data Available

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.