Compare Dell Technologies vs Vitria

Dell Technologies

Based on 2294 reviews.

Vitria

Sample Customers

Vitria VIA

Telefonica

Popular Solutions

Dell PowerEdge R-Series

168 reviews

Dell PowerStore

146 reviews

Dell Unity XT

9 reviews

Top Industries

Manufacturing Company

11%

Financial Services Firm

10%

Computer Software Company

Construction Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Pranav Telang
DGM at Airtel Digital
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

No Data Available

Customer Service

Nasim Hamaydeh
Red Hat Certified Trainer /Examinar at a educational organization
Our first contact is our partner Dell, who provides us with customer support directly.
Read full review of Dell PowerEdge MX- Series »
Keith Bradley
VP Of Security at NatureFresh™ Farms
I would rate customer service or technical support for Dell Business Laptops as a 10. They are always amazing in...
Read full review of Dell Business Laptops »
Gehad-Said
Senior Presales Solutions Engineer ( DELL EMC & VMware) at Metra computers
The technical support team is responsive.
Read full review of Dell PowerScale »
ClaudioSalgado
IT Architect Consultant at RTFM
The customer service and tech support for CloudIQ are good. There are no major issues besides some misunderstandings...
Read full review of Dell CloudIQ »
KuldeepSingh4
Technical Solution Architect at a tech vendor
Not much interaction, as we work with multiple vendors including Dell, HP, Cisco, and Lenovo.
Read full review of Dell vSAN Ready Nodes »
SamuelOguta
Head IT Infrastructure & Operations at a financial services firm
Technical support is top notch, and incident resolution is quick.
Read full review of Dell VxBlock System »
Michael Lopez
Sr Systems Engineer at a outsourcing company
Dell's technical support is very good and on par with NetApp support and the rest of the industry, such as Oracle,...
Read full review of Dell PowerProtect Data Domain »
Brian Ricci
President at Pinnacle Computer Services, Inc.
My experience with the support team has been straightforward. Your first call with the support team is a lucky draw....
Read full review of Dell PowerEdge MX- Series »
Mina_Magdy
Senior Infrastructure Solutions Architect at Benya systems
This product is backed by very powerful support from Dell. If there are any concerns then they become engaged very...
Read full review of Dell PowerProtect Data Domain »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
The support that we get from Dell is really important because everything works fine when it's working fine, but...
Read full review of Dell PowerMax »
OussamaLAAFOURA
IT Infrastructure Project Manager at COMPUCOM MAROC
On a scale from one to five, I would give technical support a four.
Read full review of Dell PowerEdge C- Series »
Anonymous User
G. Manager- Technical Services
The technical support is okay but they can work on the response time. The last time we had an issue it took a while...
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Associate Director, Health Information Technologies at a university
Dell's support is fantastic. We've never really had any problems with them. I would rate them an eight out of ten.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Sr Solution Architect - Enterprise Storage and Virtualization at a computer software company
I don't deal with them. I am more on the presales and delivery side. I'm sure there are challenges around that, but...
Read full review of VxRail »
Naved Siddique
Sr Infrastructure Engineer at American Express
The support from Dell is one significant benefit I observe, especially at American Express where we work with many...
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT C at San Francisco state university
We have used it in the past. When we had problems, we had to contact or put a ticket with them, they would get back...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Product owner at a tech services company
Dell's support operates with the precision of a well-oiled machine. The proactive insights gleaned from Cloud IQ...
Read full review of VxRail »
Anonymous User
Sr Test Engineer at a retailer
We have weekly meetings with technical support and they are trying their best to fix issues. Technical support is...
Read full review of Dell PowerProtect Data Manager »
Chong Teck Soo
Managing Director at Infowhiz
Dell's support is responsive.
Read full review of Dell Unity XT »
Brad Dugenske
Senior Systems Engineer at Federal Data Systems
Customer support is usually really good for Dell PowerEdge Rack Servers. My only complaint would be if you're calling...
Read full review of Dell PowerEdge R-Series »
Nuno Simoes
Storage Specialist at a tech company
Overall, it is very good.
Read full review of Dell Unity XT »
Anonymous User
Project Manager at a government
I would give technical support a ten out of ten. We generally don't need a lot of technical support unless something...
Read full review of Dell PowerScale »
Christoph Reidel
IT Leiter at Loco-Soft Vertriebs GmbH
Support services from Dell are very good, and it's consistently positive. I always quickly reach someone who can help...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Engineer at a tech services company
When I deployed the Replication Manager and detected issues, I found that the technical support was not really...
Read full review of Dell AppSync »
Jiten Mehta
Chairman at Magnamious Systems Pvt. Ltd.
The customer service and tech support for Dell PowerEdge Rack Servers are the best. I would rate the customer service...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Cloud Infrastructure Delivery Lead at a manufacturing company
I would rate their technical support an eight.
Read full review of Dell PowerStore »
Gene Uhl
Network Manager at a government
In recent months, their backend technical support has waned a little bit. They need to address the first-line...
Read full review of Dell PowerScale »
Christopher Rizopoulos
Office Systems Analyst at Suffolk County Government
The solution’s technical support is good.
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
Station Manager at a tech services company
Dell support is proactive. I'm happy with their support. They're active and supportive.
Read full review of VxRail »
Carlos Ramos Soto
Infrastructure Administrator at Banco Agromercantil de Guatemala, S. A.
I have not used customer service or support.
Read full review of Dell PowerStore »

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No Data Available

Technical Support

No Data Available

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