Compare Dell Technologies vs Wave Systems

Dell Technologies

Based on 1991 reviews.

Wave Systems

Based on 1 review.

Sample Customers

Wave Systems Safend Data Protection Suite

National Health Service (NHS) Wales

Wave Systems Embassy Trust Suite

Securitas, National Health Service (NHS) Wales

Popular Solutions

Dell PowerEdge R-Series

170 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Wave Systems Safend Data Protection Suite

0 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

11%

Financial Services Firm

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at a tech services company
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at a computer software company
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Anonymous User
Security Expert at a financial services firm

Read full review of Wave Systems Safend Data Protection Suite »

Review 1 of 1

Customer Service

Hans Blaasvær
Managing Director at a tech services company
The technical support for Dell Data Protection is excellent and expensive. Their technical support has a fast...
Read full review of Dell Data Protection - Endpoint Security Suite [EOL] »
StanislawTrajewski
IT Director at a construction company
The solution's customer service is excellent.
Read full review of Dell PowerStore »
Hawi Nadew
Data center and cloud solution engineer at a tech services company
As the support for the product is available on-site, we did not face any problems with the technical team.
Read full review of Dell PowerEdge C- Series »
Vaidyanathan Swaminathan
Co-Founder at a outsourcing company
Dell's technical support is not that good. The support team takes a long time to respond, and there are challenges...
Read full review of VxRail »
Hasan Haseeb
Senior Network Engineer at a tech services company
Their support is excellent. We are also using Dell Server. The entire architecture is Dell, so the support is good. I...
Read full review of Dell PowerConnect Switches [EOL] »
Niraj Shah
Founder Owner at a wholesaler/distributor
The product's technical support is good and fast. I am not happy with the fact that the solution provides support...
Read full review of Dell vSAN Ready Nodes »
DiJuan Fishley
Senior System Engineer at a mining and metals company
Working with Customer Success, or technical support, has been a positive experience for me, and I would evaluate them...
Read full review of Dell PowerStore »
Dave Homp
Manager of Storage and Backup at a healthcare company
Our experience with technical support depends. That mid-range is probably not the strong suit in terms of Dell EMC...
Read full review of Dell Unity XT »
Anonymous User
Group manager at a government
During the installation phase, Dell's support services are top-notch. I rate the technical support a six or seven out...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Architect at a comms service provider
I have used technical support sometimes, more for feature requests and to know how to use a given feature; Disk...
Read full review of Dell PowerStore »
Imad Awwad
Group IT Manager at a manufacturing company
I've personally never worked with technical support directly, however, it is my understanding that technical support...
Read full review of Dell PowerEdge R-Series »
Don Woodward
Solutions Consultant at a computer software company
I do use technical support quite often. In fact, any time I do an upgrade I call Copilot and let them know that I'm...
Read full review of Dell SC Series »
Alan Farrely
Head of IT at a manufacturing company
We use Dell PowerProtect solutions with our Dell PowerStore, specifically the Avamar backup solution, which is a Dell...
Read full review of Dell PowerStore »
Dirk Verhoogen
Engineer and Specialist at a tech services company
The technical support has significantly improved from where it was two years ago.
Read full review of Dell PowerStore »
Tahir Mohammad
Country Service Delivery Manager at a tech services company
We have had customers reporting issues with slow responses from the support team.
Read full review of Dell Unity XT »
Chong Teck Soo
Managing Director at a comms service provider
Dell's support is responsive.
Read full review of Dell Unity XT »
DanRogers
Solutions Architect at a energy/utilities company
The technical support is not so great. They had the VMware personnel trying to help us out. We had some issues on one...
Read full review of VxRail »
Regtechmgr67
Regional Technical Manager CST at a tech services company
The technical support is good but they are not well organized.
Read full review of Dell XtremIO »
Anonymous User
Virtualization Team Leader at a healthcare company
Technical support is really good. We have had good, high-quality support with our SC Series. They respond quickly.
Read full review of Dell SC Series »
Anonymous User
IT Infrastructure and DWH/BI Manager
Good.
Read full review of Dell Unity XT »
Paul Croteau
Senior Solution Architect at a media company
Our relationship with Dell EMC is fantastic. We have very smart storage engineers, and they in turn work with Dell...
Read full review of Dell PowerMax »
Arjun Sadsivam
Solution Architect at a agriculture
We have not contacted technical support.
Read full review of Dell PowerStore »
Anonymous User
Professor at a university
I haven't used Dell's technical support much. Usually, when I have a problem, we search online for a solution....
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Manager at a tech vendor
Technical support has gotten progressively worse. In the past 24 months, give or take, the amount of attention from...
Read full review of Dell Unity XT »
Anonymous User
Sr. Principal Product Manager at a tech services company
Technical support is awesome. Every time we have run into some typical third party firmware issues, which may not be...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Infrastructure Engineer at a healthcare company
Technical support has been top-notch.
Read full review of Dell SC Series »
Anonymous User
IT Specialist at a government
Technical support has been good to us.
Read full review of Dell EqualLogic PS series »
Mahmoud Ezz Eldin
IT Infrastructure Manager at a comms service provider
I was very dissatisfied with technical support. It's one of the reasons we switched to Commvault.
Read full review of Dell NetWorker »
Anonymous User
Manager at a educational organization
I rate Dell support 10 out of 10. They give me the answers I need, not just what I want.
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Technical Consultant at a tech vendor
We're quite satisfied with the level of technical support provided. They're great. They're knowledgeable and...
Read full review of VxRail »

Review 1 of 30

Anonymous User
Security Expert at a financial services firm
Technical support is poor.
Read full review of Wave Systems Safend Data Protection Suite »

Review 1 of 1

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.