Compare Dell Technologies vs Wave Systems

Dell Technologies

Based on 2001 reviews.

Wave Systems

Based on 1 review.

Sample Customers

Wave Systems Safend Data Protection Suite

National Health Service (NHS) Wales

Wave Systems Embassy Trust Suite

Securitas, National Health Service (NHS) Wales

Popular Solutions

Dell PowerEdge R-Series

149 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Wave Systems Safend Data Protection Suite

0 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Anonymous User
Security Expert at a financial services firm

Read full review of Wave Systems Safend Data Protection Suite »

Review 1 of 1

Customer Service

Anteneh Asnake
Modern Data Center and Cloud Engineer II at a tech services company
The response time in my region is a little bit slow. It will take 12 hours, or even 24 hours depending on your...
Read full review of Dell NetWorker »
Koba Sopromadze
Head of IT Infrastructure at a financial services firm
Technical support is good. We have received good next-day technical support from them.
Read full review of Dell SC Series »
Leo Pascubillo
Solutions Engineer at a comms service provider
Technical support is good since they support us 24/7. I rate the technical support an eight to nine out of ten.
Read full review of Dell PowerEdge C- Series »
Stanislaw Jagielski
Trainer, Storage Consultant at a tech services company
Typically, issues are escalated to me, and I deal with problems on my own. However, I have been in touch with...
Read full review of Dell NetWorker »
Armando Karel
Teamleider ICT and Beleidsadviseur ICT at a educational organization
I evaluate their service and customer support as very good; if there is something wrong, it gets solved in a...
Read full review of Dell Business Laptops »
Anteneh Asnake
Modern Data Center and Cloud Engineer II at a tech services company
Typically, we handle support-related queries from customers, however, we have dealt with Avamar's technical support...
Read full review of Dell Avamar »
ErmiasGirma
Cloud Infrastructure Engineer at a comms service provider
Support is good.
Read full review of Dell PowerProtect Data Domain »
Nilesh Nn
Sr IT Consultant at a computer software company
We received excellent assistance from the support when we made contact on behalf of the customer, but the quality of...
Read full review of DD Boost »
Anonymous User
Administrative at a university
Technical support is okay, however, they only offer service in English. If you don't speak English, or English is not...
Read full review of Dell NetWorker »
Anonymous User
Deputy CIO at a insurance company
Dell EMC technical support is very good. I would rate them a 10 out of 10. They take you by the hand and walk you...
Read full review of Dell Unity XT »
Dirk Verhoogen
Engineer and Specialist at a tech services company
The technical support has significantly improved from where it was two years ago.
Read full review of Dell PowerStore »
Anonymous User
Senior Consultant at a tech services company
I have no experience with technical support from Dell because I have not deployed it before.
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Systems Administrator at a computer software company
I presume that the product's technical support works since I haven't heard anything bad about them.
Read full review of Dell ObjectScale »
Anonymous User
AGT Infrastructure Operations at a financial services firm
The technical support is good.
Read full review of Dell XtremIO »
Anonymous User
Data Center & IT Infrastructure Administrator at a financial services firm
They have been helpful and knowledgeable.
Read full review of Dell Unity XT »
Anonymous User
Director of Computing, Biostatistics at a healthcare company
The technical support for the solution was really good. Dell offers support as a service while selling a product, so...
Read full review of Dell EqualLogic PS series »
Anonymous User
IT Infrastructure and Operations Manager at a comms service provider
We get great local support, and have always had positive experiences when speaking to Dell and using their products.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Technical Consultant at a tech services company
Technical support should be a lot better.
Read full review of Dell NetWorker »
Anonymous User
Works at a financial services firm
We have not contacted technical support. We have only had a few issues that we were able to resolve.
Read full review of Dell NetWorker »
Anonymous User
CTO at a cloud solution provider
They are pretty responsive. I would rate them a nine out of ten.
Read full review of Dell PowerEdge R-Series »
Frisal Argha Kusumah
Automation Service Engineer (DCS) at a manufacturing company
The technical support is good. We have set up three years of support for this solution. We always get a fast...
Read full review of Dell PowerEdge R-Series »
Amit
Architect at a tech vendor
The support for Dell PowerStore is similar to others; I would say not too extraordinary, but acceptable. It could be...
Read full review of Dell PowerStore »
Mohammed Mahrous
Storage Support Manager at a financial services firm
Dell EMC has one of the best support organizations, worldwide. We have multiple vendors, but Dell EMC is one of the...
Read full review of Dell Unity XT »
Maurizio Davini
CTO at a university
Dell EMC's customer and technical support are the best in the market, for sure. We have almost all the Dell EMC...
Read full review of Dell PowerStore »
Anonymous User
President at a tech services company
The solution provides good technical support.
Read full review of Dell PowerStore »
Anonymous User
Technical Consultant at a tech services company
The technical support isn't as good as it could be. They are rather slow to respond. They should work towards getting...
Read full review of Dell Avamar »
Regtechmgr67
Regional Technical Manager CST at a tech services company
The technical support is good but they are not well organized.
Read full review of Dell XtremIO »
Martin Gonzalez
Solution Administrator at a comms service provider
Dell EMC's technical support is pretty good.
Read full review of Dell PowerMax »
Anonymous User
Infrastructure Manager
I would give them an eight out of 10. They are knowledgeable and solve my issues in a timely manner.
Read full review of Dell Unity XT »
Anonymous User
Solution Consultant at a tech services company
My engineers have had some issues and have contacted support. The speed and the knowledge of the support agent were...
Read full review of DD Boost »

Review 1 of 30

Anonymous User
Security Expert at a financial services firm
Technical support is poor.
Read full review of Wave Systems Safend Data Protection Suite »

Review 1 of 1

Technical Support

No Data Available

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