Compare Dell Technologies vs Wave Systems

Dell Technologies

Based on 2351 reviews.

Wave Systems

Based on 1 review.

Sample Customers

Wave Systems Safend Data Protection Suite

National Health Service (NHS) Wales

Wave Systems Embassy Trust Suite

Securitas, National Health Service (NHS) Wales

Popular Solutions

Dell PowerEdge R-Series

170 reviews

Dell PowerStore

160 reviews

Dell Unity XT

9 reviews

Wave Systems Safend Data Protection Suite

0 reviews

Top Industries

Manufacturing Company

10%

Financial Services Firm

10%

Outsourcing Company

Computer Software Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Sanjay Singh Bisht
Server Administrator at a outsourcing company
I have been using Dell PowerEdge C- Series for quite a long time; I would say around seven to eight years. When it...
Read full review of Dell PowerEdge C- Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Anonymous User
Security Expert at a financial services firm

Read full review of Wave Systems Safend Data Protection Suite »

Review 1 of 1

Customer Service

Reza Ahmed Tuhin
Assistant General Manager Enterprise Solutions Sales at STBL
I am just taking over as a CAM, that is, Key Account Manager, and for the implementation of Dell PowerStore, my...
Read full review of Dell PowerStore »
YOGESHSINGH
Chief Architect at a comms service provider
Moogsoft's support is very much available on very short notice. We have faced no problem regarding the support, but...
Read full review of Moogsoft »
Marc Gaethofs
ICT manager at Thys Bouwprojecten
The technical support is good as they continuously monitor the system remotely through a support agent. This agent...
Read full review of Dell PowerStore »
Mohab Thair
Senior Information Technology Engineer at DIL Technology
In certain scenarios, the support for this solution has been good. Often, the team take too long to resolve issues.
Read full review of Dell Avamar »
Olumuyiwa Ojo
Enterprise Infrastructure Engineer at Tenece Professional services
I'd rate the solution nine out of ten.
Read full review of Dell Avamar »
Stanislaw Jagielski
Trainer, Storage Consultant at Oxon
I have never used technical support for Dell XtremIO since we manage it on our own, and I access support pages....
Read full review of Dell XtremIO »
MD-MONIRUZZAMAN
Assistant Vice President at Shahjalal Islami Bank Limited
Dell's technical support can be rated as eight or nine on a scale of one to ten, where ten is the highest score....
Read full review of Dell PowerStore »
Sanjay Singh Bisht
Server Administrator at a outsourcing company
The customer support for Dell PowerProtect Data Domain is quite good, as they are effective at resolving issues and...
Read full review of Dell PowerProtect Data Domain »
Domenico-Vizzoca
Delivery and Presales Manager at Harpaitalia italia
I would rate the technical support a one. It could be better.
Read full review of Dell PowerProtect Data Domain »
Joel Maitre
Responsable Infrastructure IT at Kompass international
I have called Dell support, especially for the VxRail part, because VxRail Manager is useless and breaks down every...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Manager at a tech vendor
Technical support has gotten progressively worse. In the past 24 months, give or take, the amount of attention from...
Read full review of Dell Unity XT »
MohamedIbrahem
IT Infrastructure And Telecom S GM at PHPC
The technical support I received from Dell for Dell PowerStore was satisfactory. When we faced the firmware upgrade...
Read full review of Dell PowerStore »
Anonymous User
Manager at a financial services firm
We are satisfied with the technical support.
Read full review of Dell Unity XT »
Anonymous User
Network Analyst at a healthcare company
Customer Service: Customer service is top-notch with a dedicated sales and technical resource who are familiar with...
Read full review of VNX [EOL] »
Mohammed Farooqui
Platform and Backup Support Senior Manager at a financial services firm
I would rate the technical support for this solution a seven out of ten. Since the start of COVID, there is a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Systems Architect at a tech services company
EMC Technical support is generally very attentive and will escalate to EMC Engineering as needed.
Read full review of ViPR [EOL] »
Christopher Rizopoulos
Office Systems Analyst at Suffolk County Government
The solution’s technical support is good.
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
Technical Account Manager at a computer software company
I've heard the technical support is pretty good. They have a dedicated team. It's not like a general support pool. So...
Read full review of Dell VxFlex Ready Nodes »
Anonymous User
Systems Consultant at a tech services company
Sometimes our customers use tech support but, generally, tech support is in order.
Read full review of Dell Unity XT »
Anonymous User
Data Center Supervisor
I have called the SC Series support and they've been great.
Read full review of Dell SC Series »
Giresh Kota
Technical Support at a manufacturing company
I evaluate Dell support very positively, rating them a nine or ten out of ten. They provide informative guidance...
Read full review of Dell Business Laptops »
Nicolas Kubik
Director De Red at a comms service provider
Recently, delays with spare parts and the availability of specialists have become problematic. Previously, we had...
Read full review of Dell PowerEdge MX- Series »
Eldad Ohana
System Administrator at Haaretz
If I had any issues at the beginning, it was dealt with in the presence of the integrator, and he fixed it. I have...
Read full review of Dell PowerStore »
Mohieddin Allahham
Systems & storage specialist at a government
We haven't had much experience with technical support, but we did have some upgrades to the core system and firmware....
Read full review of Dell PowerMax »
SachinSharma4
Deputy General Manager at HCLSoftware
I am not the person who is directly connected with the tech support team, but from our team's feedback, we were able...
Read full review of Dell PowerStore »
Umar-Qureshi
Deputy Manager at Reliance Industries Ltd
Dell Avamar provides good technical support, so it's a nine on a scale of one to ten.
Read full review of Dell Avamar »
MohamedIbrahem
IT Infrastructure And Telecom S GM at PHPC
I rate the technical support as very good; we did not contact them much for support, but maybe one or two times they...
Read full review of Dell PowerEdge XR-Series »
Anonymous User
Engnir at a computer software company
Dell PowerScale's support system is very strong, so I do recommend it. For that reason, I think people should consult...
Read full review of Dell PowerScale »
Anonymous User
Sr. Solutions Architect
Customer Service: Very nice Technical Support: Very experienced support engineers. I rate it very high.
Read full review of Dell RecoverPoint »
Shehan Attapattu
head of presales at a tech services company
Support is okay. We don't use it frequently as our engineers can manage well. Only when they can't handle a problem,...
Read full review of Dell Avamar »

Review 1 of 30

Anonymous User
Security Expert at a financial services firm
Technical support is poor.
Read full review of Wave Systems Safend Data Protection Suite »

Review 1 of 1

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.