Compare Dell Technologies vs Wave Systems

Dell Technologies

Based on 2296 reviews.

Wave Systems

Based on 1 review.

Sample Customers

Wave Systems Safend Data Protection Suite

National Health Service (NHS) Wales

Wave Systems Embassy Trust Suite

Securitas, National Health Service (NHS) Wales

Popular Solutions

Dell PowerEdge R-Series

168 reviews

Dell PowerStore

146 reviews

Dell Unity XT

9 reviews

Wave Systems Safend Data Protection Suite

0 reviews

Top Industries

Manufacturing Company

10%

Financial Services Firm

10%

Computer Software Company

Construction Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Pranav Telang
DGM at Airtel Digital
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Anonymous User
Security Expert at a financial services firm

Read full review of Wave Systems Safend Data Protection Suite »

Review 1 of 1

Customer Service

Jan Gilevich
System Administrator at Sapir College
We haven't used Dell's tech support.
Read full review of Dell PowerEdge R-Series »
JohnDeavers
Senior Solutions Architect at ePlus Technology
I've never had a good experience with technical support.
Read full review of Dell PowerEdge MX- Series »
Olumuyiwa Ojo
Enterprise Infrastructure Engineer at Tenece Professional services
I'd rate the solution nine out of ten.
Read full review of Dell Avamar »
Enrique-Rodriguez
Lead Converged Infrastructure Engineer at a insurance company
VxRail's support is excellent. I would give them a nine out of ten.
Read full review of VxRail »
Rami Jadallah
Data Center Solution Manager at a computer software company
Technical support for VxRail is rated as eight out of ten.
Read full review of VxRail »
Vivek Jaiswal
Manager IT at a manufacturing company
Technical support is good. I get support in a timely manner. Since our last installation, which was in March, we have...
Read full review of Dell Avamar »
Anonymous User
Technical Consultant at a tech services company
Technical support is good, but it depends on the time zone. I've noticed that some areas offer better support than...
Read full review of Dell NetWorker »
MohamedDakn
General Manager responsible for IT Infrastructure and Operations at a financial services firm
Our experience with customer and technical support has been very good. For example, in one instance we had a problem...
Read full review of Dell PowerProtect Data Domain »
Cees Rhebergen
Technical Consultant at KPN IT Solutions - Trusted Services
I have not needed technical support. Until now I don't need technical support.
Read full review of Dell VxBlock System »
Haim Iluz
Data Center Manager at a comms service provider
The technical support can be slow at times.
Read full review of Dell PowerStore »
Anonymous User
Analista de Infraestrutura de TI at a tech vendor
Support is good. I believe there are points that could be improved, but overall it is good support.
Read full review of Dell PowerEdge C- Series »
Anonymous User
Enterprise Backup Engineer at a computer software company
Throughout the years they've been very, very good. In the early days, I ran into some SQL corruption back in the 5X....
Read full review of Dell Data Protection Advisor »
Md Shakil Khan
Senior Engineer at Continental Tire
I rate customer service as five. The service, particularly about hardware issues and support ticket handling, is an...
Read full review of Dell PowerScale »
Jigar Acharya
VP - Engineering Operations at WPG Consulting
We've dealt with technical support and have found them to be helpful and responsive. We're satisfied with the level...
Read full review of Dell EqualLogic PS series »
Anonymous User
Sr. Storage Engineer at a consultancy
I have had pretty good support including being escalated to engineering very quickly, this could be considered a good...
Read full review of Dell XtremIO »
Anonymous User
Data Center Admin at a educational organization
My company has used the technical support of the tool. I rate the technical support a ten out of ten.
Read full review of Dell PowerScale »
Anonymous User
Head of Integration and VAR Services at a tech services company
I own the partnership and interface into the company, focusing more on that aspect than the specific technical details.
Read full review of Dell PowerStore »
OlegIvanov
General Director at miromix unitedMiroMIX United
Technical support for this product is good.
Read full review of Dell Avamar »
Anonymous User
Infrastructure Manager at a hospitality company
Technical support is excellent. They have rapid response teams, ESRs, and the EMC account managers are always available.
Read full review of Dell Unity XT »
Arjun Sadsivam
Solution Architect at a agriculture
We have not contacted technical support.
Read full review of Dell PowerStore »
Anonymous User
System Administrator at a hospitality company
We had one node that failed, and the technical support was very good about helping us.
Read full review of VxRail »
Robert Lopez-Portillo
Director of Enterprise Infrastructure at a financial services firm
We have really good support for our data center and compute.
Read full review of Dell PowerMax »
Aamir Hussain
Senior Network Specialist at Al Ghurair Investments
My experience with the technical support of Dell PowerStore is good. They are available in the UAE, and whenever we...
Read full review of Dell PowerStore »
Anonymous User
Data Center Engineer And Server Administrator at a consultancy
Once I log a case with the Dell vendor, they respond very well. If we need to replace the RAM module or have any...
Read full review of Dell PowerEdge MX- Series »
Alfredo Najera
Director of operations and projects at SERTEI Soluciones Informáticas
Their technical support is good. Sometimes, there is a delay in the replacement of the parts, but they are generally...
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
Managing Director at a tech services company
I have not used technical support. I've just been going to technical training as a partner.
Read full review of VxRail »
Anonymous User
IT Manager at a government
The support from Dell for Dell PowerScale (Isilon) is really good. One of the points we appreciate about Dell is...
Read full review of Dell PowerScale »
Anonymous User
Technical Manager at a manufacturing company
The Dell support is helpful and the response is quick. The agents' knowledge is very good.
Read full review of Dell SC Series »
Michel Taung
System Engineer for Business Solution Department at PT. Mastersystem Infotama
We are satisfied with technical support from Dell EMC. There is also support available in the community.
Read full review of Dell Avamar »
Alejandro Diaz
Systems Engineer at Zenware
Technical support is pretty good. It always has been. In Peru, we have a senior engineer that has been with the...
Read full review of Dell Unity XT »

Review 1 of 30

Anonymous User
Security Expert at a financial services firm
Technical support is poor.
Read full review of Wave Systems Safend Data Protection Suite »

Review 1 of 1

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.