Compare Dell Technologies vs Wave Systems

Dell Technologies

Based on 2481 reviews.

Wave Systems

Based on 1 review.

Sample Customers

Wave Systems Safend Data Protection Suite

National Health Service (NHS) Wales

Wave Systems Embassy Trust Suite

Securitas, National Health Service (NHS) Wales

Popular Solutions

Dell PowerEdge R-Series

174 reviews

Dell PowerStore

162 reviews

Dell Business Laptops

198 reviews

Wave Systems Safend Data Protection Suite

0 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

Construction Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Anonymous User
Security Expert at a financial services firm

Read full review of Wave Systems Safend Data Protection Suite »

Review 1 of 1

Customer Service

Md. Hamidul Haque Razu
Technical Support Manager at Genex Infosys Ltd.
We are satisfied with the customer support system. They offer a wide range of support models for customers such as...
Read full review of Dell PowerVault »
Dhaval Pancholi
Head of Sales at Microhard IT Solutions Pvt Ltd
The solution's technical support is not that customer-friendly.
Read full review of Dell PowerProtect DP (IDPA) »
Troy Berry
System Administrator & Manager at a financial services firm
I do not believe I have ever had to reach out for customer service and technical support from Dell, but I have never...
Read full review of Dell PowerEdge R-Series »
Luis Reyes Taveras
CEO at a government
We are doing very well and positively. The technicians are grateful to the technology department, including me,...
Read full review of Dell Business Laptops »
DavidColeman
Sales Engineer at a government
The customer support for this solution is excellent.
Read full review of Dell PowerScale »
Branko Cirovic
Storage Engineer at Comtrade Group
For this type of box, we receive great support from Dell.
Read full review of Dell PowerProtect Data Domain »
Jorge Soto
Architect of solutions at Trendit
I rate Dell support seven out of 10.
Read full review of Dell PowerEdge R-Series »
Sharkrit Impat
Head Of Platform Engineering at Ascend Group Co., Ltd.
Regarding technical support, I think it is good and good enough. I would give about a nine for Dell support on a...
Read full review of Dell PowerEdge XR-Series »
Mostafa Gouda
Group Technology Services Senior Manager at a tech services company
I have had experience with technical support from Dell for Avamar. It's not very good, as it takes a very long time...
Read full review of Dell Avamar »
Shaun Sheng
Technical Support at a tech vendor
Dell's technical support is generally very good. Whether we have pro support plus or just the basic level, they are...
Read full review of Dell vSAN Ready Nodes »
Martin Mugerwa
Senior Systems Administrator at NMS
The hardware support through Dell and our local partner is rated at eight out of ten. They efficiently resolve issues...
Read full review of DD Boost »
Anonymous User
Storage Team Manager at a government
Their technical support is really good. We are using one of their monitoring tools and it phones home to the...
Read full review of Dell PowerMax »
Conny Van den Steen
Partner Alliance Manager at inetum-realdolmen
The technical support is okay. Our customers especially in Europe tend to have interesting local contacts that can be...
Read full review of Dell PowerStore »
Jacco C. van der Weele
Ing at Rijksuniversiteit Groningen
I have used customer service for some problems.My opinion about it is that it is mainly just to get spare parts.My...
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Manager at a retailer
The issues were with something related to my system not uploading successfully. I don't even remember if it was an...
Read full review of Dell Business Laptops »
Anonymous User
Manager, Hardware Platform at a insurance company
I have not used the day-to-day break-fix customer support because I do not get involved in break-fix issues. I...
Read full review of Dell Business Laptops »
Dhandayudapani C
TSG Manager at Navigator Systems
It is very user-friendly to read and determine the exact problem, unlike HP where different tools and L3 team support...
Read full review of Dell Unity XT »
Edwin Seda
Enterprise Solutions Architect at CDW Government LLC
The technical support is outstanding.
Read full review of Dell PowerStore »
Anonymous User
IT Onsite Support Specialist at a consumer goods company
Dell's customer support is very good, especially since we have premium support for next-day hardware service.
Read full review of Dell PowerEdge R-Series »
David Silberhorn
Senior Systems Engineer at Midland States Bank
Support was responsive.
Read full review of Dell Unity XT »
Llu Feng
Storage engineer at a financial services firm
The customer support for Dell PowerScale is very satisfactory.
Read full review of Dell PowerScale »
Shiraz Ahmed
Founder & CEO at Technomatters
I haven't had to contact support as of yet.
Read full review of Dell Avamar »
OlegIremashvili
Senior System Engineer at UGT
We haven't had any issues in which we needed to contact their technical support.
Read full review of CloudArray [EOL] »
Anonymous User
Systems Engineer at a healthcare company
We've had to use very little tech support, but so far it has been fine. Mostly we had some assistance with it during...
Read full review of Dell Unity XT »
Nuno Simoes
Storage Specialist at a tech company
Overall, it is very good.
Read full review of Dell Unity XT »
Asa Asdas
Technician at Sheeltron Digital Systems Private Limited
We have a dedicated team for technical support. However, we contact Dell's support team in case of complicated...
Read full review of Dell PowerEdge MX- Series »
Anonymous User
Technology Solutions Director, Converged Infrastructure at a tech services company
I would give technical support the highest rating. Dell/EMC appears to have employed the team that developed XtremIO....
Read full review of Dell XtremIO »
Miha Zvan
Chief Technology Officer at alldea
Regarding the technical support of Dell, I find it okay; I do not have any complaints about Dell's support. You get...
Read full review of Dell PowerEdge MX- Series »
Anonymous User
Engineer at a tech services company
When I deployed the Replication Manager and detected issues, I found that the technical support was not really...
Read full review of Dell AppSync »
Anonymous User
Head of Infrastructure at a cloud solution provider
I would rate them a seven out of ten. I find that when I put in a ticket, they come back and ask me questions that I...
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

Anonymous User
Security Expert at a financial services firm
Technical support is poor.
Read full review of Wave Systems Safend Data Protection Suite »

Review 1 of 1

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.