Compare Devart vs Grafana Labs

Devart

Based on 4 reviews.

Grafana Labs

Based on 83 reviews.

Sample Customers

Popular Solutions

dbForge Studio for SQL Server

0 reviews

Python Connectors

1 reviews

Grafana

11 reviews

Grafana Loki

7 reviews

Grafana Enterprise Stack

9 reviews

Top Industries

Construction Company

17%

Financial Services Firm

11%

University

Computer Software Company

Financial Services Firm

15%

Computer Software Company

11%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Lucas Dreyer
Data Engineer at BBD
We primarily use the solution for transactional processing, our LTP, as well as other processing.
Read full review of dbForge Studio for SQL Server »
Anonymous User
Product Engineer at a tech vendor
Python Connectors are mainly used to connect between the front-end and back-end of a project. It may seem like an API...
Read full review of Python Connectors »

Review 1 of 2

BasilJiji
System engineer at a retailer
My main use case for Grafana involves operational dashboarding and data visualization, where I use it as a central...
Read full review of Grafana »
Anonymous User
Regional Associate & Engineer at a outsourcing company
Grafana Loki is part of our observability toolkit focusing on monitoring, network performance, and infrastructure...
Read full review of Grafana Loki »
Rajan M
Test Lead at Calpine Group
We are using Grafana Enterprise Stack for monitoring web applications and server behaviors. We also monitor batch...
Read full review of Grafana Enterprise Stack »
Anonymous User
Works
I find Grafana offers easy customization for simple or standard customer dashboards and integrates natively within...
Read full review of Grafana Labs Grafana Cloud observability: Grafana, Prometheus metrics, logs, traces »

Review 1 of 4

Customer Service

Lucas Dreyer
Data Engineer at BBD
In terms of technical support, most of what I need to find, I find on Stack Overflow, and using Google searches, and...
Read full review of dbForge Studio for SQL Server »
Anonymous User
Senior business Intelligence consultant at Asociación SevillaUP
I did not use the service yet.
Read full review of dbForge Studio for SQL Server »
Anonymous User
Product Engineer at a tech vendor
We did not have many issues connecting with customer support, and it has been an overall smooth experience.
Read full review of Python Connectors »
Ayodele-Makun
Head BI SBU at a tech services company
I have not contacted technical support. If I have an issue, I search or I query the knowledge base.
Read full review of dbForge Studio for SQL Server »

Review 1 of 4

Nguyen Minh An
DevOps Engineer at Orochi Network
I have not had to contact their support team. I resolve any issues using Google or their GitHub platform.
Read full review of Grafana Loki »
SandeepSrirangam
Staff Engineer at Project44
For open source, Grafana does not have technical support. It has an open forum where you can post your questions, and...
Read full review of Grafana »
AbhishekGupta
Engineering Leader at Walmart
I have not used the support from Grafana.
Read full review of Grafana »
Gregory Diana
Managing Director at Exponential Energy (Pty) Ltd
Grafana has a very good wiki where you can get help. But direct support from them is very limited. They focus on...
Read full review of Grafana Enterprise Stack »
Johnson Adekunle
Senior Software Engineer | AWS Certified Solutions Architect at Venture Garden Group
We have not had any experience with customer service and support yet.
Read full review of Grafana »
AnmolRai
Technical Consultant Project Lead at a consultancy
We have good technical support.
Read full review of Grafana »
Mustafa Husny
Senior System Engineer at Techline-eg
I use Google to search for answers.
Read full review of Grafana Enterprise Stack »
CarlosPimentel
Manager Director at Earth
We have not had to open any tickets yet, as we solve issues through forums and wikis. The documentation is...
Read full review of Grafana Loki »
Paweł Cisło
MLOps Engineer at a tech services company
We didn't rely on any specific technical support for our needs. Instead, when questions arose, we consulted another...
Read full review of Grafana Loki »
BasilJiji
System engineer at a retailer
Customer support for Grafana is solid. The community support is massive, and the technical support team is very...
Read full review of Grafana »
Muneeb Shoukat
DevOps Engineer at Venturenox
I rate the technical support a ten out of ten.
Read full review of Grafana Loki »
HemantKumar7
Senior Site Reliability Engineer at a tech vendor
The customer support for Grafana is excellent.
Read full review of Grafana »
Volodymyr Bondarchuk
Senior System Engineer at Novell
I usually do not use official support; I typically rely on community blogs and forums for support of Grafana Loki.
Read full review of Grafana Loki »
Vladislav Iofe
Application Architect at CUSTIS
The solution's customer service team has several support engineers to address the queries.
Read full review of Grafana »
Łukasz Zawrotny
System Engineer / Systems & Storage at Vernity
I have always used the online forums or the internet to find information related to the product. I have not contacted...
Read full review of Grafana »
Varaprasad
Senior Technical Lead
Technical support is fine. They have been helpful and responsive.
Read full review of Grafana »
Anonymous User
Backend Dev at a comms service provider
I've not contacted them.
Read full review of Grafana »
Dmitrey Kazin
DevOps Engineer at Interdiciplinary center
Grafana has excellent support, including solution architects who assist with dashboard design, architectural choices,...
Read full review of Grafana Enterprise Stack »
Rafael Jose Tovar Garrido
Director at Taotesting
We have raised a lot of tickets, and they respond fast. I rate the technical support a ten out of ten.
Read full review of Grafana »
Manjunatha G B
Senior Software Engineer at Snapminds
I’m not involved with contacting customer service.
Read full review of Grafana »
Omer Cohen
DevOps Team Lead at Kadabra
I do not use Grafana's support for technical issues because I have found solutions on Stack Overflow and ChatGPT...
Read full review of Grafana »
Anonymous User
Information Technology Operations Manager at a financial services firm
The team that is implementing the solution has relied quite a bit on the support and forums, and so far, it has been...
Read full review of Grafana »
SrikanthDoddi
Principal Member of Technical Staff at a tech vendor
As Grafana is involved with the DX APM, we used to reach out to the vendor about any issues on the Grafana related to...
Read full review of Grafana »
Anonymous User
Director of Engineering at a insurance company
We might have gotten help from technical support, but I'm not sure how much since I haven't seen an invoice for...
Read full review of Grafana »
Jherzon Nava
IT Manager at Software Gurus
Grafana Loki's technical support is not good. We would be lost if we didn't have the Grafana community support.
Read full review of Grafana Loki »
Anonymous User
IT Project Manager at a comms service provider
I have not needed technical support.
Read full review of Grafana »
Kalinga Ranasinghe
SRE at Incen AG
Because it's open source, I can rely on myself and get community support for integration issues and things like that....
Read full review of Grafana Loki »
Yaser Ibrahim
Team lead at NTG
I did not need to search for support or help from my team. I worked through the installations and some difficulties...
Read full review of Grafana Enterprise Stack »
Anonymous User
Software Engineer at a consultancy
I refer to the solution's online documentation in case of technical errors.
Read full review of Grafana »
Anonymous User
Regional Associate & Engineer at a outsourcing company
I would rate their support an eight—they provide good support.
Read full review of Grafana Loki »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.