Compare Digital.ai vs Veracode

Digital.ai

Based on 35 reviews.

Veracode

Based on 218 reviews.

Overview

CollabNet is a developer of software development and application lifecycle management tools with headquarters in South San Francisco, California. CollabNet was founded in July, 1999 by Tim O'Reilly and Brian Behlendorf. One of its first products was SourceXchange, a software development marketplace, where developers could bid for contracts to develop open source software applications posted by corporations.

Information Not Available

Sample Customers

Digital.ai Application Security

Valencell

Veracode

Manhattan Associates, Azalea Health, Sabre, QAD, Floor & Decor, Prophecy International, SchoolCNXT, Keap, Rekner, Cox Automotive, Automation Anywhere, State of Missouri and others.

Popular Solutions

Digital.ai Deploy

0 reviews

Digital.ai Agility

2 reviews

Digital.ai Continuous Testing

5 reviews

Veracode

20 reviews

Veracode Security Labs

1 reviews

Top Industries

Financial Services Firm

14%

Manufacturing Company

Insurance Company

Computer Software Company

Financial Services Firm

16%

Computer Software Company

11%

Manufacturing Company

11%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mampi Bhattacharya
Developer at a tech vendor
Digital.ai Continuous Testing serves as my main architecture at a high level, sitting inside our CI/CD pipeline and...
Read full review of Digital.ai Continuous Testing »
Jeanne-Mari Chandran
Software Configuration Specialist at a insurance company
My use case for Digital.ai Release is that I work for an insurance company on a very big project that develops...
Read full review of Digital.ai Release »
Abhishek Kumar Singh
Workload Automation at nab
My main use case for Digital.ai Agility is learning to create a dashboard and prompt engineering. I am trying to...
Read full review of Digital.ai Agility »
Arne Dormaels
Business Developer at Ghent University
I used the tool to prepare for the interview as a Business Developer. It helped me improve my understanding on...
Read full review of Digital.ai Application Security »
Dorian Sezen
Managing Partner at Kloia
The solution is for heterogeneous enterprise environments that have different workflows like Kubernetes, Linux,...
Read full review of Digital.ai Deploy »

Review 1 of 5

VinothKumar5
Head for Application Security at Hexaware Technologies Limited
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »

Review 1 of 2

Customer Service

Arne Dormaels
Business Developer at Ghent University
The product's support is rather unhelpful.
Read full review of Digital.ai Application Security »
Navanath Gajare
DevOps Tech Lead at a financial services firm
I have not needed technical support.
Read full review of Digital.ai Release »
Samruddhi Patil
Cloud Platform at Futurescape
Customer support for Digital.ai Release is cooperative.
Read full review of Digital.ai Release »
Jeanne-Mari Chandran
Software Configuration Specialist at a insurance company
Regarding tech support from Digital.ai Release, I would rate them high because as a big multinational company working...
Read full review of Digital.ai Release »
Mikhail Nersesov
Quality Assurance Automation Engineer at a tech services company
I am not able to work directly with Experitest, I communicate my technical problems with T-Systems who are able to help.
Read full review of Digital.ai Continuous Testing »
Alan Chiou
PM at Galaxy Software Services
The tech support is good - I'd rate them eight out of ten. They have a very good attitude and work hard to resolve...
Read full review of Digital.ai Continuous Testing »
Jeanne-Mari Chandran
Software Configuration Specialist at a insurance company
I have not had any issues with the support for Digital.ai Release. As one of the largest organizations in South...
Read full review of Digital.ai Release »
Debbie Brey
Technical Fellow at Boeing
On a scale of one to five, one being useless and five being perfect, I would give the tech support team a five. They...
Read full review of Digital.ai Agility »
Abhishek Kumar Singh
Workload Automation at nab
4
Read full review of Digital.ai Agility »
Dorian Sezen
Managing Partner at Kloia
Our customers have not been happy with technical support. They need to do much better to help clients solve issues....
Read full review of Digital.ai Deploy »
Anonymous User
Consultant at Testware ApS
I didn't interact with them.
Read full review of Digital.ai Continuous Testing »
Anonymous User
DevOps Consultant at a tech services company
Not very good.
Read full review of Digital.ai Deploy »
Anonymous User
Senior, Workload Automation Analyst at a government
I think they were members of the team. I am not sure what all their roles were, but if we had an issue with either...
Read full review of Digital.ai Release »
Anonymous User
Java/JEE Consultant
They're quite long to answer on their forums. Did not phone them.
Read full review of Digital.ai Deploy »
Anonymous User
ICT Consultant at a tech consulting company
Customer Service: A 7 on a scale from 1-10. Technical Support: A 7 on a scale from 1-10.
Read full review of Digital.ai Deploy »
Anonymous User
Vice President at a tech services company
The customer support is excellent. The one aspect that could be improved from a support perspective is the personas...
Read full review of Digital.ai Agility »
Anonymous User
Chief Catalyst at a tech services company
I find that the technical support is very, very prompt. It is worldwide support and accessible 24/7. You raise an...
Read full review of Digital.ai Deploy »
Anonymous User
Sr. Adviseur Bedrijfsvoering ICT (Sr. Business Consultant ICT) at a government
Customer Service: Customer service is excellent. Always prompt and to the point. Technical Support: Technical support...
Read full review of Digital.ai Deploy »
Anonymous User
Lead software integrator at a tech services company
This is our first solution in this case and we are happy with the support of the supplier and with the knowledge on...
Read full review of Digital.ai Deploy »
Anonymous User
Senior Mobility Engineer @ Comcast at a media company
On a scale of 1 to 10 I give them a 10
Read full review of Digital.ai App Management [EOL] »
Anonymous User
Java/JEE Consultant at a tech services company
Customer Service: Never used. Technical Support: Never used.
Read full review of Digital.ai Deploy »
Anonymous User
DevOps, Build, Release, CI, CD at a tech company
Customer Service: 3/10. Technical Support: 3/10.
Read full review of Digital.ai Deploy »
Anonymous User
Shared Services Manager at a retailer
Customer Service: High. They are very responsive. Update: We have had an issue with iOS 10 since it was released that...
Read full review of Digital.ai App Management [EOL] »
Anonymous User
IT Infrastructure consultant at a government
Customer Service: Customer support is excellent, quick response from product specialists. Technical Support: Excellent.
Read full review of Digital.ai Deploy »
Duane Edghill
Director of Agile Development Solutions at a consultancy
Customer service/Technical support for this product has been very good unlike some other tools support.
Read full review of Digital.ai Agility »
PrashantM
Lead Consultant at Innovation Roots
I would rate the support at seven out of ten. There were some communication gaps, specifically language barriers. We...
Read full review of Digital.ai Agility »

Review 1 of 26

Jagusztin Laszlo
Lead Architect, Presales lead at Alerant Zrt.
We know only one person from Veracode, and he supported us when we had issues, and he was able to solve everything.
Read full review of Veracode »
Hassan Saleh
Managing Director at Century Bottling Company
I rate Veracode support 10 out of 10. They're friendly and responsive.
Read full review of Veracode »
Calinescu Tudor
Security Project Leader at ATOSS AG
We haven't called their support because we know how to interpret the results provided by their platform and how to...
Read full review of Veracode »
Vikas Agrawal
DevOps Lead at HealthEdge Software, Inc.
We connected with Veracode's support a couple of times, and we got a different answer each time.
Read full review of Veracode »
Naushath Raja
Senior Director at a tech vendor
I rate Veracode support a nine out of ten. Their support system is excellent and highly engaged.
Read full review of Veracode »
Kv Rao
Site Leader (India) at Industrial Scientific
I have seen an upward rating of eight or more out of ten. They are very responsive and quick to help with queries...
Read full review of Veracode »
Rishabh Khanna
Security Engineer at a tech services company
The technical support is really slow. Their availability is sparse. It sometimes takes two months to have a resolution.
Read full review of Veracode »
David Jellison
Senior Director, Quality Engineering at Everbridge
Veracode's technical support is great. They assigned us a TAM and once a week, we have a brief engagement with the...
Read full review of Veracode »
Muhammed Shabreen
CTO at RIZEK
I interacted with them once. They were very good. They were very friendly and supportive. I would rate them a seven...
Read full review of Veracode »
Deepak Naik
Chief Security Officer at Digite
I rate Veracode support eight out of 10. They are quite good at responding to issues.
Read full review of Veracode »
Mark Handzlik
Chief Software Architect at a tech services company
I've contacted the Veracode technical support team and found the support responsive. The team also got back to me...
Read full review of Veracode »
Anonymous User
Senior Manager Cyber Security at a tech services company
There are cultural differences in the way we communicate with people from different countries. So, when a Japanese...
Read full review of Veracode »
Anonymous User
Senior Software Developer at a pharma/biotech company
We didn't use their technical support.
Read full review of Veracode »
Anonymous User
Senior Security Consultant at a retailer
Customer Service: 8/10 Technical Support: 8/10
Read full review of Veracode »
Divakar Rai
Senior Solutions Architect at NessPRO Italy
Technical support was good and I was very happy with them. We did not have that many issues to start with. They...
Read full review of Veracode »
Justin Swanson
Manager of Application Development and Integrations at a university
I rate Veracode support two out of 10. When I raise issues, I expect support to bend over backward and be grateful...
Read full review of Veracode »
Dave Cheli
Chief Technology Officer
Exceptional.
Read full review of Veracode »
Yash Shende
Software Development Engineer II at Rocket Software
I never got a chance to deal with customer support. Most of the issues I faced were resolved within our organization....
Read full review of Veracode »
Anonymous User
R&D Director at a computer software company
The technical support was good. Even with the time zones changes, they took the examples that we provided about how...
Read full review of Veracode »
Anonymous User
Project Manager at a tech vendor
Based on limited usage, we are satisfied.
Read full review of Veracode »
Anonymous User
Founder & CEO at a healthcare company
The technical support is amazing! They are very responsive.
Read full review of Veracode Security Labs »
Anonymous User
Senior Software Developer at a pharma/biotech company
When the person I referenced earlier needed help, it seemed like he was able to get the help he needed — they were...
Read full review of Veracode Security Labs »
DavidJellison
Senior Director, Quality Engineering at a tech services company
Technical support was difficult at times due to off-shore support that seemed to be reading from a script and not...
Read full review of Veracode »
Anonymous User
CISSP, CISM at a tech services company
Excellent.
Read full review of Veracode »
Stephen Pack
Software development program leader at Vendavo
The support has been good at understanding issues. There are two aspects of technical support. One concerns issues...
Read full review of Veracode »
Siddharth Kundalkar
Director Software Engineering at a tech services company
The support is good but has room for improvement. Issues don't get acknowledged quickly, repeated updating is required.
Read full review of Veracode »
Anonymous User
CISO at Laboratory Corporation of America Holdings
Their technical support is the best in the business. These folks have been around, like I have, for many, many years...
Read full review of Veracode »
AjayKumar10
Senior Tech Lead at Incebo
I have not been in contact with technical support. The only issue that I had was something that I was able to solve...
Read full review of Veracode Security Labs »
Anonymous User
Global Application Security at a pharma/biotech company
On a scale of one to 10, I would give it an eight.
Read full review of Veracode »
Kaushil Ambatkar
Cyber Security Consultant at a computer software company
Dennis from Veracode helped us right from the deployment. If there was any critical task, he used to help us with...
Read full review of Veracode »

Review 1 of 30

Technical Support

No Data Available

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