Compare Diligent vs McAfee

Diligent

Based on 15 reviews.

McAfee

Based on 140 reviews.

Latest Research

Buyer's Guide

Diligent One Platform (formerly Highbond) vs. RSA Archer

September 2025

RSA Archer vs. Diligent One Platform (formerly Highbond)

Updated: September 2025

Sample Customers

Diligent One Platform (formerly Highbond)

CNA Insurance

Popular Solutions

ACL Analytics

8 reviews

Diligent One Platform (formerly Highbond)

0 reviews

Galvanize IncidentBond [EOL]

0 reviews

McAfee ePolicy Orchestrator

9 reviews

McAfee Complete Data Protection

5 reviews

McAfee Total Protection for Data Loss Prevention

4 reviews

Top Industries

Financial Services Firm

16%

Government

11%

Computer Software Company

Energy/Utilities Company

Financial Services Firm

12%

Computer Software Company

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
ACL Consultant
We normally use ACL Analytics to automate what we call control testing across different business areas. We have...
Read full review of ACL Analytics »
WillWillis
Data Analyst at Rhythex
The primary use case of the solution is analytics.
Read full review of Diligent One Platform (formerly Highbond) »
Daniel Eakin
Information Security Engineer at a financial services firm
The Rsam solution that we have implemented at my employer is used in many ways. Due to the nature of information...
Read full review of Galvanize IncidentBond [EOL] »

Review 1 of 3

Kamal Abdelrahman
Country Manager at a tech services company
I am intensively working with McAfee Total Protection for Data Loss Prevention, and it is a good solution that we...
Read full review of McAfee Total Protection for Data Loss Prevention »
Wahidur Rahman
Senior Executive Officer at United Commercial Bank Limited
Our primary use case for this solution is activity, authentication, and scans for audit purposes and priority...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
VivekGupta7
DGM at a financial services firm
McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an...
Read full review of McAfee Web Protection [EOL] »
Chetankumar Savalagimath
Delivery Manager at a tech services company
Presently, I am using the Threat Intel solution for reputation checks in our daily SOC operations and threat hunting....
Read full review of McAfee Global Threat Intelligence [EOL] »
PankajKumar24
IT Manager at Gigabit Technologies Pvt Ltd
The use cases for McAfee ePolicy Orchestrator involve deploying multiple customers for endpoint solutions, EPP...
Read full review of McAfee ePolicy Orchestrator »

Review 1 of 5

Customer Service

Sohail Ahmed
Assistant Audit Officer at protonmail
I found ACL Analytics to be a very reliable software. When I encountered issues in different scenarios, I sought help...
Read full review of ACL Analytics »
John Erian
Team leader - Internal Audit sector at HD Bank
I escalate many questions to technical support, and they usually respond to me. However, the local support sponsor in...
Read full review of ACL Analytics »
WillWillis
Data Analyst at Rhythex
Technical support is available 24 hours seven days a week. The response time is good.
Read full review of Diligent One Platform (formerly Highbond) »
Russell LeBlanc
Internal Auditor at Saint Tammany Parish Hospital
I've used them a few times. They've been pretty helpful whenever I had any issues.
Read full review of ACL Analytics »
Anonymous User
Senior Audit Analyst 2 at a tech vendor
We contacted technical support via a vendor. For major technical issues, resolutions typically took six to eight...
Read full review of ACL Analytics »
Anonymous User
Managing Member at Christina M. Durta, CPA, LLC
Customer Service: They're very good. Technical Support: They're very good.
Read full review of ACL Analytics »
Victor Mugambi
Group Internal Audit - Data Analytics Specialist at AMREF
The technical support team for ACL Analytics is quite efficient and ready to help if I face any challenges.
Read full review of ACL Analytics »
Bentry Harawa
Assistant ICT Officer at Egenco

Read full review of ACL Analytics »
Anonymous User
CSO at a wellness & fitness company
Customer Service: Customer service is excellent. Technical Support: Technical support is excellent.
Read full review of Diligent One Platform (formerly Highbond) »
Russell LeBlanc
Internal Auditor at Saint Tammany Parish Hospital
I get an answer whenever I call support.
Read full review of ACL Analytics »
Anonymous User
ACL Consultant
I would rate the technical support for ACL Analytics as a 7. This rating is due to slow response times; it would take...
Read full review of ACL Analytics »

Review 1 of 11

Binu Haneef
System Administrator at Sky News Arabia
The technical support from McAfee ePolicy Orchestrator was very good with technically efficient professionals...
Read full review of McAfee ePolicy Orchestrator »
Erika Valiente
Product Manager at Ran Security
The support from McAfee Web Protection could improve. The quality of support depends on who you end up getting on the...
Read full review of McAfee Web Protection [EOL] »
Massimo Biccini
Cyber Security Consultant & Presale at Innovery
If we're talking about the classic product, we found that technical support usually had good skills and sound...
Read full review of McAfee Complete Data Protection »
Harish G
IT Analyst at SISA Information Security
We do get support from our reseller. We don't get support directly from McAfee.
Read full review of McAfee Total Protection for Data Loss Prevention »
Alain Orlanes
Manager at WSI
My clients and suppliers are usually working with technical support.
Read full review of McAfee Complete Data Protection »
ObaseunAwoyinfa
Security Consultant at Trinexia
For data protection, I have never really had to leverage support. I’ve not had to deal with support on any of the...
Read full review of McAfee Complete Data Protection »
Amer-Alkhawaldeh
Presales Manager at a computer software company
Essentially, as a service delivery partner, we are also technical support to some level.
Read full review of McAfee Complete Data Protection »
Mohit Dhingra
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
The technical support's response time and turnaround time as the solution provider are excellent. They go the extra...
Read full review of McAfee Complete Data Protection »
Anonymous User
Senior Marketing Specialist II at Harman International
When we raise a ticket with the support they respond based on the severity of the matter. I rate the support from...
Read full review of McAfee ePolicy Orchestrator »
Ilan Amir
Global IT Manager at a pharma/biotech company
I'm working with a security company called Intensity. After doing my own PoC, and also checking an IBM solution, I...
Read full review of McAfee Complete Data Protection »
Sanjit Achary
Senior Manager at a tech services company
We've been in touch with technical support in the past. They've been quite good. We've been satisfied with their...
Read full review of McAfee ePolicy Orchestrator »
JonathanChawatama
IT Security Consultant at ZOL Zimbabwe
I'd rate technical support seven out of ten. Every year we have to go through product certifications, so we hardly...
Read full review of McAfee Complete Data Protection »
Sambhaji Bhosale
Cyber security consultant at a tech vendor
The technical support has been excellent with no reported issues.
Read full review of McAfee ePolicy Orchestrator »
DucDoan
Security Manager at a tech services company
For the most part, technical support has been great. When we've had technical problems, they've helped us. I've found...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
Eduardo Jassir
Cyber Security Coordinator at Gecelca SA E.S.P.
We receive technical support from the partner, and they are very good. We've never had to contact McAfee. We just...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Cyber Security Engineer at a security firm
We've never escalated any issues to technical support. I can't speak to how helpful or responsive they would be.
Read full review of McAfee Complete Data Protection »
Anonymous User
IT Consultant at a tech consulting company
Customer Service: The McAfee customer service is great. As mentioned in my earlier review, this is a top 10 customer...
Read full review of McAfee Web Protection [EOL] »
Joke
Security Analyst at a financial services firm
Technical support is okay. We get support from a McAfee partner here in Nigeria who liaises with the OEM too. We've...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Senior Manager of System Security
Customer Service: 8 out of 10Technical Support: 8 out of 10
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Network Engineer Info & Security at a comms service provider
Customer Service: It's ok. Technical Support: It's satisfactory; a few engineers from the McAfee Firewall tech...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Boubacar Khouma
Owner at xconsult
I have not been in contact with McAfee's technical support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Arkadiy Malamud
Antivirus Support Team Lead at a insurance company
Customer Service: GoodTechnical Support: Good. However there is no definite SLA when a complicate issue is escalated...
Read full review of McAfee ePolicy Orchestrator »
Jagadeesh Amarnath
Senior Technical Team Lead at Foresight Software Solutions Pvt Ltd
The technical support is good. It's easy for us to reach support whenever we experience any issues. They put us right...
Read full review of McAfee Complete Data Protection »
Anonymous User
Technical Engineer at a tech services company
Technical products are bound to get stuck due to the technical processes involved. Sometimes, certain new issues crop...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Chief Information Security Officer at a venture capital & private equity firm
Their technical support is average.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Network Architect at a tech services company
I've never dealt with technical support in the past. I can't speak to how knowledgeable or responsive they are. I've...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Managing Director at a consultancy
Technical support is handled via our partner. They helped us implement and manage the solution. We go through them...
Read full review of McAfee MVISION Mobile »
Anonymous User
IT system manager at NBO
McAfee Complete Data Protection has a good technical support team.
Read full review of McAfee Complete Data Protection »
Anonymous User
Cyber Security Consultant at a tech services company
The technical support is pretty poor.
Read full review of McAfee ePolicy Orchestrator »
RajuBhatt
retired
I've never had to reach out to the support.
Read full review of McAfee Complete Data Protection »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.