Compare Dot Com Infoway vs SAP

Dot Com Infoway

SAP

Based on 1659 reviews.

Sample Customers

EduKool

C.S.R. School, Sitalakshmi School

SAP SuccessFactors Learning

SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequin Sales Corp, China DataCom Corporation, Sonova AG, Metropolitan Utilities District (M.U.D.)

Popular Solutions

SAP S/4HANA

62 reviews

SAP BusinessObjects Business Intelligence

14 reviews

SAP ERP

8 reviews

Top Industries

No Data Available

Manufacturing Company

12%

Financial Services Firm

Comms Service Provider

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »

Review 1 of 5

Customer Service

No Data Available

Arsala Abbas
SAP HCM / SF Consultant at a computer software company
I rate SAP technical support nine out of 10. They're always available via live expert chats whenever we get stuck.
Read full review of SAP HCM »
PedroJimenez
Solution Advisor at NBTeam
Customer service and support are good.
Read full review of SAP ERP »
Vinayak Shenoy Katarsal
IT Manager at a consultancy
The customer support team is good because of vendor and priority.
Read full review of SAP HANA »
Sajid Farooq
Head of Professional Services at HCC - Technology & Advisory
We have raised tickets with SAP's technical support when customers have a problem we cannot resolve. The support team...
Read full review of SAP S/4HANA Cloud »
Shylaraj AK
Senior Architect at a construction company
We are a premier partner and have a premium account for SAP. We do have biweekly calls with the SAP account managers...
Read full review of SAP Business Technology Platform »
Laxman Molugu
Chief Executive Officer at Saanvi systems inc
SAP's customer service is generally not satisfactory. When a ticket is opened, by the time they respond with queries,...
Read full review of SAP Process Orchestration »
Natra Vijaya
Sr. Solution Manager Consultant at Sfource AG
The technical support is good and they were very helpful.
Read full review of SAP HANA »
Kumar-Saurav
Founder, CEO at AccelSoft Infotech
The customer service and support are satisfactory, but the ecosystem part needs some revisiting. If the ecosystem...
Read full review of SAP HCM »
Bhupesh Akkineni
Project Manager at a tech services company
We are satisfied with the technical support from SAP because when we reached out, we were able to get very good...
Read full review of SAP Business Data Cloud »
Usama-Abuelatta
Project Manager at EVC
SAP needs to improve its support. They don't provide a quality response.
Read full review of SAP S/4HANA »
Neno Lazarov
Head Of Financial Control at TED BED JSC
I rate SAP support seven out of 10.
Read full review of SAP ERP »
Anonymous User
Owner | eHRM & HR-IT expert | Project Management | Transformation at a energy/utilities company
We had good assistance from our implementation partner.
Read full review of SAP Build Work Zone »
Anonymous User
BTP Architect at a government
I rate SAP support for their Integration Suite an eight out of ten.
Read full review of SAP Integration Suite »
StephanMuller
Owner at BPM Stephan Muller
I think that technical support is fine.
Read full review of SAP Signavio Process Manager »
Anonymous User
Sybase Tower Lead - DBA CoE at a marketing services firm
Customer Service: It has been good, but more can be done in this area. Technical Support: It's good, 7/10.
Read full review of SAP IQ »
Sai Kalyan RamChintapalli
IT Manager at GIC Re
We contacted technical support in the past when we needed their help on a few issues. It's a complicated system....
Read full review of SAP Business Warehouse »
Oussama Yahyaoui
IT/IS architecture at a consultancy
So far, I have not had any need to contact SAP's technical support.
Read full review of SAP PowerDesigner »
Anonymous User
Worksoft Certify Consultant at a manufacturing company
The technical support has been good overall. We do handle a lot internally, however, we don't have any issues with...
Read full review of SAP CRM »
Anonymous User
SAP Hybris Consultant at a tech services company
There is a big community for this product. For technical issues, you have the community and people who will spend...
Read full review of SAP Commerce Cloud »
Diaa_Hussein
Digital Transformation Director at Amecath Group
When you reach out to resolve the issue, support is perfect. However, it takes timeto reach someone and start work in...
Read full review of SAP Business Technology Platform »
Anonymous User
Sr. Manager - SAP Authorization & Complaince at a pharma/biotech company
I have used their technical support. It is through tickets that we raise any issues to global support of SAP. There...
Read full review of SAP Access Control »
Anonymous User
Technical Consultant at a tech vendor
Technical support is good, but we have to renew the support license every year. If we don't renew, we don't get any...
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Senior HCM Consultant at a tech company
Technical support is 6/10.
Read full review of SAP ERP »
Venkata CH
Technical Manager at Vupico
The solution's technical support is good.
Read full review of SAP BW4HANA »
Anonymous User
Solution Application Development Manager at a real estate/law firm
We have had experiences with technical support that are both good and bad. Overall, I would say that they are below...
Read full review of SAP ERP »
Amrit Jha
ERP Application Manager at a energy/utilities company
Support varies. On a good day, even the critical ticket gets through, and on a bad day, the simplest one will have...
Read full review of SAP BW4HANA »
Anonymous User
Corporate Trainer/Consultant at a tech consulting company
Their support is top notch, although you may have to pay for it.
Read full review of SAP Crystal Reports »
Anonymous User
Head of IT Technology Team at a mining and metals company
Customer Service: Good. Technical Support: Good.
Read full review of SAP Identity Management »
Anonymous User
SAP Architect/ Business Analyst BPC, BW , SAC , FI at a educational organization
In terms of support, it has been really good. They have a good understanding of the product.
Read full review of SAP Business Data Cloud »
Anonymous User
Deputy Manager
I have opened tickets with technical support. They've been good. Sometimes they take a while to respond.
Read full review of SAP BW4HANA »

Review 1 of 30

Technical Support

No Data Available

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