Compare Enghouse Interactive vs SAP

Enghouse Interactive

SAP

Based on 1682 reviews.

Sample Customers

Syntellect CosmoCom

Helly Hansen, PlaceMakers, Scottish Borders Council, Spotless Group Limited, Affinion International, Green Mountain Energy, Metro Bank, MobilePeople

Popular Solutions

SAP S/4HANA

34 reviews

SAP BusinessObjects Business Intelligence

13 reviews

SAP Business Data Cloud

41 reviews

Top Industries

No Data Available

Manufacturing Company

12%

Financial Services Firm

Construction Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »

Review 1 of 5

Customer Service

No Data Available

Sumeet Zalpuri
Data engineer at ASR Nederland N.V.
I have used the SAP BusinessObjects Business Intelligence Platform’s tech support, which has lately improved a lot.
Read full review of SAP BusinessObjects Business Intelligence »
Fadhil Maulana
ERP Analytics Coordinator at PT. Hutama Karya
Technical support is provided by our SAP HANA partner, and I would rate it at eight out of ten.
Read full review of SAP HANA »
Vasanth Kumar Sabaapathi
Senior Lead Architect at a manufacturing company
The technical support from SAP deserves a rating of 10 out of 10.
Read full review of SAP Process Orchestration »
Bijoykrishna Das
sap technical lead at a manufacturing company
Technical support from SAP is really good; if I have to rate them out of ten, I would give them 8.5 or nine. I am...
Read full review of SAP HCM »
Mo Sayed
Sap Enterpise Cloud Architect at ECC Experienced Certified Consulting
My mark for SAP technical support and vendor support depends upon the region, but I can rate it at eight also.
Read full review of SAP Business Data Cloud »
Csaba Grünblatt
Senior Data, Data warehouse and BI/Analytics Architect at Techwave.
I would rate the technical support for SAP BW4HANA at around eight out of ten. It varies depending on the issue and...
Read full review of SAP BW4HANA »
PradeepKumar22
Data Governance Lead at Centrient
We follow documentation for the technical support services. It could be low code and more user-friendly.
Read full review of SAP Data Services »
NarendraKumar2
Process Mining Consultant at AG Consultancy & Apps. Lt.
The technical support services are good. However, they cannot provide solutions for certain problems.
Read full review of SAP ERP »
Sumit Chhabra
Consultant - Business Development for Travel, Transport and Hospitality unit at a tech vendor
The customer service and support is slow in response.
Read full review of SAP BusinessObjects Business Intelligence »
Suresh Tanneeru
Vice President at Dataflix
We do not use technical support. We are moving toward being a PCOE certified organization within two to three months...
Read full review of SAP HANA Enterprise Cloud »
Arijit_Sarkar
Data Analytics Lead at a energy/utilities company
Technical support from SAP is good and very structured. They are trying to improve day by day. They've got a good...
Read full review of SAP BW4HANA »
Arka Chattopadhyay
Sap Data Architect at a consultancy
Customer support is good. I have had positive experiences with customer support.
Read full review of SAP Business Data Cloud »
Richard Silhan
Sup-basis consultant at a security firm
SAP's technical support is not working as it should be.
Read full review of SAP Business Technology Platform »
Anonymous User
Partner at a consultancy
There are two parts to the service experience. The outsourced service provider's expertise and responsiveness has...
Read full review of SAP HANA Cloud »
RaviVerma
Senior Consultant at a tech consulting company
6/10.
Read full review of SAP NetWeaver MDM [EOL] »
Anonymous User
Business Intelligence Analyst at a recreational facilities/services company
When I was first getting started I was sending emails to tech support and they were quick at getting back, so they...
Read full review of SAP Lumira [EOL] »
Anonymous User
SAP Platform Advisory at a tech services company
There are different levels of support, with some requiring additional fees. I am not happy with any of the support I...
Read full review of SAP ERP »
Anonymous User
Head of Product Operations Planning at a pharma/biotech company
Technical support is available anywhere, and it's easy to find.
Read full review of SAP ERP »
Azzedine Allouache
GLOBAL ERP (SHIFT) Logical design and Technical Integration Lead at Sanofi
I have been in touch with technical support and I think that it can be improved. It's quite inefficient.
Read full review of SAP ERP »
Ejaz Khan
Sr, I.T. Manager at Siddiqsons Ltd
There are some problems in technical support in Pakistan. I have a big license for SAP Business One, one of the 20...
Read full review of SAP Business One »
InkaBarg
Senior Compliance Manager and IT Systems at Tui
The Signavio technical support is very good.
Read full review of SAP Signavio Process Manager »
MarinusEber
Partner at PricewaterhouseCoopers
Their technical support team is quite responsive but we are so deep in the details that we are really challenging...
Read full review of SAP Signavio Process Manager »
Peter Vlekkekn
Team leader and Data / Information Architect at a tech services company
We've never contacted SAP's technical support. I don't have any direct experience with them.
Read full review of SAP PowerDesigner »
AKR Rai
Ex Joint Director & Head at a computer software company
I am not very impressed with SAP's customer service and support. I would rate them a five out of ten. The quality of...
Read full review of SAP SuccessFactors Learning »
Ramakrishna Venkat
Hybris Solution Architect at a consumer goods company
We have our own in-house solution. So, based on the customer feedback, our business team will analyze the...
Read full review of SAP Commerce Cloud »
Anonymous User
Business Analytics Consultant at a computer software company
I haven't had to reach out to anybody for technical support.
Read full review of SAP Lumira [EOL] »
AmitShah3
Mechanical Engineer at a real estate/law firm
Technical support from SAP is being provided by our technical teams. There have been issues that our own team has...
Read full review of SAP Business Warehouse »
Anonymous User
SAP BO/BW Consultant at KIIT University
Customer Service: Very Good Technical Support: Excellent
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Global Learning and Development Manager at a manufacturing company
I have not contacted the support from SAP SuccessFactors.
Read full review of SAP SuccessFactors »
Chaiwat Savatdichaipruk
Managing Director at a construction company
Technical support is very good.
Read full review of SAP Business One »

Review 1 of 30

Technical Support

No Data Available

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