Compare Enghouse Interactive vs SAP

Enghouse Interactive

SAP

Based on 1695 reviews.

Sample Customers

Syntellect CosmoCom

Helly Hansen, PlaceMakers, Scottish Borders Council, Spotless Group Limited, Affinion International, Green Mountain Energy, Metro Bank, MobilePeople

Popular Solutions

SAP S/4HANA

23 reviews

SAP Business Data Cloud

44 reviews

SAP BusinessObjects Business Intelligence

12 reviews

Top Industries

No Data Available

Outsourcing Company

11%

Manufacturing Company

11%

Financial Services Firm

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

No Data Available

Arindam_Das
Director at Innoverv
I rate the technical support for SAP Business Data Cloud as a seven. They provide technical support, which is...
Read full review of SAP Business Data Cloud »
Srini-Dhanaraj
Founder & CEO at imfine.club
The solution's technical support was from a third-party company, and I found that they lacked in the area of...
Read full review of SAP S/4HANA »
SandeepKumar7
Head - Shared Service Operations and HR Systems at a pharma/biotech company
On a scale of 1 to 5, I would give technical support a 4.
Read full review of SAP SuccessFactors »
Bassem Mohammed
IT Application Manager at TBTD
Regarding technical support from SAP HANA Cloud, they have specific rules in place, and it depends on whether you are...
Read full review of SAP HANA Cloud »
RaviAnupam
PM at Squadron Energy
We've encountered issues with connectivity, integration, and occasional service downtime, leading to ticket submissions.
Read full review of SAP SuccessFactors »
Mehboob AalamMughal
Senior SAP-ABAP Lead Consultant at Ernst & Young
I rate the support five out of ten because we needed the support and communication while deploying the solution and...
Read full review of SAP Process Orchestration »
ChristopherOrilogbon
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G
I rate SAP support 10 out of 10. They have different levels of support. The first is the customer, the second is...
Read full review of SAP SuccessFactors »
Atakan Köycü
Co-Founder at Negzel Teknoloji A.Ş.
I've contacted technical support in the past when we found some errors in the product. Their support is based on a...
Read full review of SAP Process Orchestration »
P P Gopalakrishhnan
Practice Head: Digital Transformation at Progressive Infotech Pvt. Ltd.
The tool's response time is fairly low. The team has good technical ability. However, the product takes time for...
Read full review of SAP Business One »
Chakrapani Mishra
Practice Head at Arete Global
The customer service and support were good. However, there were some tickets in 2020 that were important to be...
Read full review of SAP Business ByDesign »
Natra Vijaya
Sr. Solution Manager Consultant at Sfource AG
The support is good from SAP HANA.
Read full review of SAP HANA »
Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
We sometimes ask questions about queuing and a few other things. There are some smaller ITP protocols that CPI does...
Read full review of SAP Business Technology Platform »
Anonymous User
Project and Service delivery Manager at a tech services company
Technical support definitely can be faster. We have had a couple of tickets in solution support opened for a long,...
Read full review of SAP ERP »
Gurgaon Gupta
Software Engineer at a tech services company
When you use the technical support you have to route through your implementation partner. Our implementation partner...
Read full review of SAP Business One »
Popoola Adams
Director at a tech services company
I work for an SAP partner company. We were the first SAP BusinessObjects partners in Nigeria, which is where I'm...
Read full review of SAP BusinessObjects Business Intelligence »
MARTIN BAÑALES
Independent Consultant at Bosch&Cia
SAP calls me once every three to six months to ask how things are going.
Read full review of SAP Business Data Cloud »
Anonymous User
Project and Service delivery Manager at a tech services company
The technical support of SAP really depends on where your ticket is resolved. Sometimes you are lucky and you get an...
Read full review of SAP S/4HANA »
Anonymous User
Group IT Manager at a engineering company
Technical support is strong and helpful.
Read full review of SAP Business Warehouse »
Anonymous User
Finance Manager
We've had a good experience with customer support. They're active and we have an exclusive relationship manager to...
Read full review of SAP Business Data Cloud »
MARTIN BAÑALES
Independent Consultant at Bosch&Cia
Technical support is good, and a lot of useful documentation is available.
Read full review of SAP HANA »
Anonymous User
BI and Visualization Platform Lead at a agriculture
We are getting responses from them. There were one or two issues that were very critical, and we got the needed...
Read full review of SAP Data Services »
MarkVoges
Head of Global Operation Excellence at a media company
I have no experience with technical support. However, in the past four or five months, I have received calls from...
Read full review of SAP Signavio Process Manager »
Srinivasan Kumar
Senior Manager at Delaware LLP
We have contacted SAP support primarily for connectivity issues. While the support team was helpful, reaching the...
Read full review of SAP Business Data Cloud »
Anonymous User
Business Intelligence Manager
6/10 - I haven't really had to reach out to SAP much for any support on it.
Read full review of SAP Lumira [EOL] »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
The technical support from SAP is inadequate. We don't get timely responses, with support tickets taking more than 25...
Read full review of SAP HANA Cloud »
LIN WEN
Chief Executive Officer at AVIC software & Service
Technical support is pretty good. SAP doesn't respond immediately, but they deal with the most critical issues.
Read full review of SAP BW4HANA »
Anonymous User
Dashboards and Analytics
I haven't really had to use support. I didn't ask for support because the tool is easy to use. I don't know if...
Read full review of SAP Lumira [EOL] »
Rupesh Rupak
Consultant at a pharma/biotech company
I would say that the technical support is okay. I was using it because we had some questions for our testing. Someone...
Read full review of SAP Business Technology Platform »
Anonymous User
Project Manager at a logistics company
The technical support is good.
Read full review of SAP HANA »
Anonymous User
Engineer( IT) at a energy/utilities company
With the technical support, the response has been pretty good from the SAP side. They do respond and they're very...
Read full review of SAP Business Warehouse »

Review 1 of 30

Technical Support

No Data Available

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