Compare Enghouse Interactive vs SAP

Enghouse Interactive

SAP

Based on 1647 reviews.

Sample Customers

Syntellect CosmoCom

Helly Hansen, PlaceMakers, Scottish Borders Council, Spotless Group Limited, Affinion International, Green Mountain Energy, Metro Bank, MobilePeople

SAP Business Communications Manager

Kaeser Kompressoren

Popular Solutions

SAP S/4HANA

61 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

8 reviews

Top Industries

No Data Available

Manufacturing Company

12%

Computer Software Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at AutoSoft Dynamics Pvt Ltd
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

No Data Available

Muharrem Iseri
Managing Partner at a tech services company
Technical support is decent, though the response time and quality could be better.
Read full review of SAP PowerDesigner »
Andrea González
Business Consultant at ITIS
I have not used the support from the vendor.
Read full review of SAP SuccessFactors »
ChristopherOrilogbon
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G
I rate SAP support 10 out of 10. They have different levels of support. The first is the customer, the second is...
Read full review of SAP SuccessFactors »
Sara Kadry
HR Digital Transformation Senior Manager at Integrated Diagnostics Holdings PLC
Sometimes the tech support is good and they have quick responses, and sometimes we face delays in the response. I...
Read full review of SAP HCM »
Hatem Mohamed NageebSalama
Technical Account Manager at Seidor
As a partner, my company provides customer service 24/7 all over the globe. My company has support in eighty-eight...
Read full review of SAP Business One »
Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
I assess customer service and technical support of SAP Crystal Reports as satisfactory. I have not needed any...
Read full review of SAP Crystal Reports »
Ramesh Pampana
Manager, SAP Practice at a computer software company
I would rate SAP Data Services for their customer service around eight to nine on a scale of one to ten, as support...
Read full review of SAP Data Services »
Jwalant Dalal
Lead Consultant at Wipro
SAP Identity Management provides good support.
Read full review of SAP Identity Management »
Anonymous User
AVP IT at a construction company
The technical support from SAP is commendable. However, the support process involves different levels. Level one...
Read full review of SAP Process Orchestration »
Anonymous User
DGM HR at a comms service provider
It has good support.
Read full review of SAP ERP »
Feghouli Sofiabe
Co-owner / Board Member at ITS
Technical support could be better so I rate it a five out of ten.
Read full review of SAP S/4HANA »
JennyBruhin
Business Process Consultant at Hirslanden
Since I have a business background and I am not an IT expert, I am mostly not the person speaking directly with the...
Read full review of SAP Signavio Process Manager »
Anonymous User
IT Controlling Specialist at a pharma/biotech company
I am in maintenance, so I have not contacted technical support. I can't say how many times we have had to contact...
Read full review of SAP Business Warehouse »
Fraven Ang
Manager, Data Architecture at DFS Singapore Pte Ltd
The technical support is good and they reply promptly. They also have information online. I'm happy with the support.
Read full review of SAP PowerDesigner »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
The SAP support experience has not been satisfactory. When we raise an incident, they take more than 25-30 days to...
Read full review of SAP HANA »
Anonymous User
Software Training Manager
Technical support has been outstanding. SAP is responsive and helpful.
Read full review of SAP Jam »
Anonymous User
Enterprise Architect at a tech services company
Customer Service: Customer service is good... for a price. Technical Support: Technical support is good... for a price.
Read full review of SAP PowerDesigner »
SaiPratap
Senior Manager at GTX Soft
We interact with technical support regularly and often reach out about two times a week. Their support office is very...
Read full review of SAP Data Services »
Abdelghani Khaatib
Executive Director at TEDCO HOLDING
Technical support is great.
Read full review of SAP Signavio Process Intelligence »
Anonymous User
Sr. HRIS Project Manager (Analyst) at a manufacturing company
The technical support for SAP SuccessFactors is quite helpful.
Read full review of SAP SuccessFactors »
Anonymous User
Enterprise Solutions Manager at a non-tech company
The technical support for SAP NetWeaver is not too bad. The response time was slow.
Read full review of SAP NetWeaver »
Ahmad Kamal
Civil Engineer at gieco
We take the first level of support from a partner. They have not been very good. We are thinking of replacing the...
Read full review of SAP S/4HANA »
Anonymous User
SAP Associate IT Consultant at a computer software company
We have not contacted technical support or submitted any tickets.
Read full review of SAP Business Data Cloud »
Anonymous User
Sr. Manager - SAP Authorization & Complaince at a pharma/biotech company
I have used their technical support. It is through tickets that we raise any issues to global support of SAP. There...
Read full review of SAP Access Control »
Sai Kalyan RamChintapalli
IT Manager at GIC Re
I've contacted the technical support for SAP Business Warehouse, which was wonderful. Once you buy the SAP Business...
Read full review of SAP Business Warehouse »
Anonymous User
Senior Database Administrator & BigData Administrator at a financial services firm
Six out of 10.
Read full review of SAP IQ »
Anonymous User
CEO at a tech services company
We have had occasion to make use of technical support, although its level varies according to the locale of SAP's...
Read full review of SAP HANA »
Anonymous User
Sr. SAP HANA / BI Developer
Customer support is responsive, the SAP help forums also have an extensive amount of knowledge and help if your...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Diaa_Hussein
Digital Transformation Director at Amecath Group
When you reach out to resolve the issue, support is perfect. However, it takes timeto reach someone and start work in...
Read full review of SAP Cloud Platform »
Naomi Kreinz
HR Assistant at Comprehensive Nuclear-Test-Ban Treaty Organization - CTBTO
We don't get SAP support for the product.
Read full review of SAP SuccessFactors »

Review 1 of 30

Technical Support

No Data Available

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