Compare Enghouse Interactive vs SAP

Enghouse Interactive

SAP

Based on 1695 reviews.

Sample Customers

Syntellect CosmoCom

Helly Hansen, PlaceMakers, Scottish Borders Council, Spotless Group Limited, Affinion International, Green Mountain Energy, Metro Bank, MobilePeople

Popular Solutions

SAP S/4HANA

23 reviews

SAP Business Data Cloud

46 reviews

SAP BusinessObjects Business Intelligence

13 reviews

Top Industries

No Data Available

Outsourcing Company

10%

Manufacturing Company

10%

Financial Services Firm

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »
HemantKUMAR6
Principal Architect at Sopra Steria
We mainly use it for logical and physical data modeling. Our main objective is to keep a repository of our logical...
Read full review of SAP PowerDesigner »

Review 1 of 5

Customer Service

No Data Available

Anzize BADAROU
BI MANAGER at Abtech
SAP support is extremely helpful, and SAP Data Services is widely used, so it's easy to find a third-party...
Read full review of SAP Data Services »
Fredy Alfaro
Systems Engineer at a tech services company
There are challenges with customer support and a lack of specialists in SAP IQ.
Read full review of SAP IQ »
Jayarami Reddy Pujeri
ERP Head at a manufacturing company
The support from SAP is good and there is useful online documentation if we have issues. We are a growing business...
Read full review of SAP Business One »
Prateek Saxena
Sap Sales & Market Lead(dk) Sap Analytics at Accenture
My experience with the technical support team has been positive, and I would evaluate them as effective. On a scale...
Read full review of SAP Business Data Cloud »
Prabhakara Sastry
Director at IKYAM
We use customer support every day. They let us know what to do and what not to do. The training is consistent.
Read full review of SAP Business One »
Githinji Githogora
ICT Manager at Dawa Life Sciences
The solution's technical support is fine. They do help users to sort out the issues related to the solution. I rate...
Read full review of SAP ERP »
Mirza Khurram
Chief Technology Innovation Officer at Popular Pipes Group
Improved technical support would significantly enhance our ability to address scalability challenges effectively.
Read full review of SAP Business One »
Segun Oyeleke
SAP HANA Developer at a educational organization
It has good technical support.
Read full review of SAP Business Data Cloud »
Richard Spithoven
Owner at Slim
The customer service and support are average. There is room for improvement in response time.
Read full review of SAP S/4HANA »
PremkishanChourasia
SAP Cloud Infra Architect at Syngenta
The speed and quality of resolving issues from customer support needs to improve.
Read full review of SAP S/4HANA »
Ramesh Pampana
Manager, SAP Practice at a computer software company
For support of this product, I would rate it nine points. As a consultant, I cannot fully evaluate it, but based on...
Read full review of SAP S/4HANA Cloud »
Anonymous User
Consultant at a tech services company
10/10 - technical support is brilliant.
Read full review of SAP BusinessObjects Business Intelligence »
PreeteshPardeshi
SAP Process Mining Lead at Freelance
I've never contacted technical support. I can't speak to the level of support they provide.
Read full review of SAP HANA »
Fabian Giraldo
SAP ABAP Consultant, SAP Data Services Consultant at freelancer
The technical support team is timely and responsive.
Read full review of SAP Information Steward »
Anonymous User
Program Manager at a tech services company
I think the technical support is good enough.
Read full review of SAP Data Services »
SekarSadasivam
Senior Engineering Manager at a logistics company
I have not interacted with the technical support. Other teams may have, but my involvement is more with the integration.
Read full review of SAP HANA »
Anonymous User
Founder & CEO at a tech services company
Technical support is good. They were able to assist us in some specific issues we were experiencing.
Read full review of SAP Business Warehouse »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
The SAP support experience has not been satisfactory. When we raise an incident, they take more than 25-30 days to...
Read full review of SAP HANA »
Anonymous User
Java Software Engineer at a tech services company
Technical support is fast. Whenever we have a problem, I contact levels 1 or 2 and they are timely.
Read full review of SAP ERP »
SEAN Justine
Works
Technical support could be improved. It comes with an additional cost.
Read full review of SAP ERP »
InkaBarg
Senior Compliance Manager and IT Systems at Tui
The Signavio technical support is very good.
Read full review of SAP Signavio Process Manager »
Anonymous User
SAP EIM Practice Head - MDG, DS, IS, HANA, Cransoft, DSP at a tech services company
I have found them to be very helpful.
Read full review of SAP Master Data Governance »
Rahul Lamba
Senior Functional Consultant at Cognitus Consulting
We had a good experience with technical support. They know what they're doing and the response time was good.
Read full review of SAP S/4HANA »
Yacov Elgad
Head of Data Delivery at Teva Pharmaceuticals
The support expected from SAP concerns deployment phases, such as the recommendation of architectures and models...
Read full review of SAP Integrated Business Planning »
Anonymous User
IT manager at a tech services company
I haven't contacted SAP for support with ERP, but I have a relationship with them. My previous company was a software...
Read full review of SAP ERP »
John Herndon
Sr Manager Revenue and Taxation at a consultancy
I don't have any experience with SAP's technical support in regard to Business ByDesign.
Read full review of SAP Business ByDesign »
Anonymous User
Operations Manager at a tech services company
I deal more with business modeling and haven't needed support. It is possible our technical team has.
Read full review of SAP NetWeaver »
Anonymous User
Director, Global Operations at a pharma/biotech company
Responses for enhancements can be slow.
Read full review of SAP HCM »
Anonymous User
Owner at a tech services company
Customer Service: Very goodTechnical Support: Very good
Read full review of SAP ERP »
Anonymous User
Analytics Practice Lead at a computer software company
The technical support could be improved.
Read full review of SAP Business Data Cloud »

Review 1 of 30

Technical Support

No Data Available

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