Compare EnterpriseDB vs MongoDB

EnterpriseDB

Based on 12 reviews.

MongoDB

Based on 132 reviews.

Sample Customers

EDB Postgres Advanced Server

Ericsson, Clear Capital, PinkRoccade, ABN Amro, WholeWorldBand, Van Genechten, Gallinat-Bank AG, Mariner, coresystems, Aquent, Contegix, AQA, Genscape, InMobi

EDB Ark

KT Corporation, Mariner, Ericsson

EDB Managed DBaaS Service

Ericson, Robobank, KT Corporation

MongoDB Enterprise Advanced

Facebook, MetLife, City of Chicago, Expedia, eBay, Google

MongoDB Atlas

Wells Fargo, Forbes, Ulta Beauty, Bosch, Sanoma, Current (a Digital Bank), ASAP Log, SBB, Zebra Technologies, Radial, Kovai, Eni, Accuhit, Cognigy, and Payload.

Popular Solutions

EDB Postgres Advanced Server

4 reviews

EDB Postgres Enterprise Manager

0 reviews

EDB Postgres Replication Server

0 reviews

MongoDB Enterprise Advanced

15 reviews

MongoDB Atlas

14 reviews

Top Industries

Financial Services Firm

16%

Computer Software Company

11%

Manufacturing Company

10%

Retailer

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

10%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at a financial services firm
There are no specific use cases associated with the product. For my personal use, I installed EDB Postgres Advanced...
Read full review of EDB Postgres Advanced Server »
Raghu Suthapalli
Associate Technical Architect at a computer software company
The tool helps us to create dashboards.
Read full review of EDB Postgres Enterprise Manager »
BharathKumar2
Database Administrator at a government
We are using EDB Postgres Replication Server for replicating many servers, such as single servers and various standby...
Read full review of EDB Postgres Replication Server »

Review 1 of 3

Laksiri Bala
DB Architect / Consultant at a tech vendor
I primarily use Oracle databases, but I work with many other databases such as MongoDB Atlas and several cloud...
Read full review of MongoDB Atlas »
Fabien GOUINEAU
Architecte Cloud at a computer software company
I am not a partner of MongoDB; I am just a customer. I do not use MongoDB in AI projects; only CosmoDB is used for AI...
Read full review of MongoDB Enterprise Advanced »

Review 1 of 2

Customer Service

BharathKumar2
Database Administrator at a government
The support from EDB Postgres Replication Server has been very good.
Read full review of EDB Postgres Replication Server »
Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at a financial services firm
As it is an open-source product, I did not get any technical support.
Read full review of EDB Postgres Advanced Server »
Laksiri Bala
DB Architect / Consultant at a tech vendor
Their technical support is quite good. Even for installation issues, support is readily available and competent.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Director of IT Maintenance Department at a financial services firm
We have contacted technical support in the past, but it is mostly if we need some additional information about things...
Read full review of EDB Postgres Advanced Server »
Anonymous User
Enterprise Programmes Architect at a logistics company
We are one of the largest corporations in the world so our exectation and support given was extremely high. Would...
Read full review of EDB Postgres Advanced Server »
Anonymous User
Senior Manager Global Database Services at a manufacturing company
I do not have any direct contact with technical support.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Student at a university
Postgres has excellent documentation, which is very comprehensive and includes diagrammatic representations and...
Read full review of EDB Postgres Advanced Server »
Yemi Dalley
Software Engineering Manager at a tech vendor
I haven't used EDB Postgres Advanced Server technical support.
Read full review of EDB Postgres Advanced Server »
Gopi_P
Data Engineer at a consultancy
The documentation is excellent. It covers everything you need to know, including how the features work and how to set...
Read full review of EDB Postgres Advanced Server »
Anonymous User
Software Engineer at a computer software company
We didn't get any support and used Google to search about issues.
Read full review of EDB Postgres Advanced Server »

Review 1 of 10

Anteneh Asnake
Modern Data Center and Cloud Engineer II at a tech services company
I have not contacted technical support.
Read full review of MongoDB Enterprise Advanced »
Souvik Banerjee
Software Development Engineer at a tech vendor
I keep hearing from my previous team that the technical support for MongoDB Atlas has been slow on some queries or...
Read full review of MongoDB Atlas »
Uzair Faruqi
Head Of Analytics at a computer software company
We use the open-source version of MongoDB and manage it ourselves, so we have not contacted their technical support.
Read full review of MongoDB Enterprise Advanced »
AhmetÖzdemir
Senior Database Administrator at a comms service provider
I think there are two kinds of support. One of them is local. If there is any trouble, we open the ticket with a...
Read full review of MongoDB Atlas »
Joydeepta Bhattacharjee
System Engineer at a tech consulting company
Customer support is at a reasonable level.
Read full review of MongoDB Enterprise Advanced »
Khurram Jamil Khan
Head of SQA, Project Manager at a computer software company
MongoDB's technical support team is responsive and helpful. I rate the technical support an eight out of ten.
Read full review of MongoDB Enterprise Advanced »
NikhilGupta2
React Developer at a tech services company
MongoDB is pretty popular, and we have a lot of documents and support available for it. The community is pretty big...
Read full review of MongoDB Enterprise Advanced »
Anish Shenoy
Automation Architect at a computer software company
I was not involved much with the technical support offered by MongoDB.
Read full review of MongoDB Atlas »
Sreerag K
Manager System engineer (Infrastructure) at a tech vendor
MongoDB's technical support is quite good.
Read full review of MongoDB Enterprise Advanced »
John FrancisDe Leon
Director for Software Engineering at a tech services company
MongoDB has tech support and customer support, however, I have not personally contacted them.
Read full review of MongoDB Enterprise Advanced »
Laksiri Bala
DB Architect / Consultant at a tech vendor
Technical support from MongoDB Atlas, which is open source, is satisfactory in most cases. However, when compared to...
Read full review of MongoDB Atlas »
Alain Rouen
Technical Director for Innovation Lab at a computer software company
I have never used technical support.
Read full review of MongoDB Atlas »
Sushil Dwivedi
Team Lead at a financial services firm
We have a support portal where we can log tickets and fix issues. We contact them directly and we can set up a call...
Read full review of MongoDB Enterprise Advanced »
Anonymous User
Data Science Lead at a computer software company
I have not had experience with technical support.
Read full review of MongoDB Atlas »
Navin Kumar M
Student at a university
I've never contacted the MongoDB technical support team.
Read full review of MongoDB Enterprise Advanced »
Anonymous User
IT Manager at a insurance company
I haven't called them ever. I haven't seen any issues, so I would say it's pretty good.
Read full review of MongoDB Enterprise Advanced »
Ashish Jaria
IT admin at a tech services company
I rate the support an eight out of ten.
Read full review of MongoDB Atlas »
NikolayBachvarov
Software Architect at a tech services company
I have never contacted MongoDB's technical support.
Read full review of MongoDB Enterprise Advanced »
Anonymous User
Associate Director - Database & DevOps at a tech services company
Because we are using the Community Edition, we don't have any support whatsoever. We did interact with them for...
Read full review of MongoDB Enterprise Advanced »
Anonymous User
Head of Department at a transportation company
We have not used technical support very much because we don't have any issues with it. It has been quite stable and...
Read full review of MongoDB Enterprise Advanced »
Anonymous User
Consultant at a tech services company
I have never been in contact with the people who developed MongoDB. I've never bought any support from them or had...
Read full review of MongoDB Enterprise Advanced »
Ido Ben Ami
Software Architect at a hospitality company
The technical support is very good. I would rate it as an eight out of ten.
Read full review of MongoDB Atlas »
Anonymous User
Deputy CTO at a tech company
We purchased the license for the solution to allow us to use the support and it was very high-level support we...
Read full review of MongoDB Atlas »
Andrea Berri
Big Data Consultant at a tech services company
The technical support is very good but is available only for the enterprise version.
Read full review of MongoDB Enterprise Advanced »
Anonymous User
Technical Content Writer at a computer software company
We've used technical support in the past. The support response could be a bit faster. That would be helpful for us.
Read full review of MongoDB Enterprise Advanced »
Mac Wang
Project Manager at a tech services company
We don't even know how to get ahold of MongoDB support. We don't know how to contact them. We prefer local support.
Read full review of MongoDB Enterprise Advanced »
Anonymous User
Database Engineer at a financial services firm
They provide a high level of technical support.
Read full review of MongoDB Enterprise Advanced »
Anonymous User
Software Engineer at a retailer
I haven't contacted their technical support.
Read full review of MongoDB Enterprise Advanced »
Anonymous User
Associate Consultant at a computer software company
I have not needed technical support.
Read full review of MongoDB Enterprise Advanced »
Vivek Bajpai
Solutions Architect at a tech services company
Technical support is okay.
Read full review of MongoDB Enterprise Advanced »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.