Compare EnterpriseDB vs Nakivo

EnterpriseDB

Based on 12 reviews.

Nakivo

Based on 93 reviews.

Sample Customers

EDB Backup and Recovery Tool

KT Corporation, ABN AMRO, Clear Capital,

NAKIVO Backup & Replication

Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage

Popular Solutions

EDB Postgres Advanced Server

4 reviews

EDB Postgres Enterprise Manager

0 reviews

EDB Postgres Replication Server

0 reviews

NAKIVO Backup & Replication

10 reviews

Top Industries

Financial Services Firm

14%

Manufacturing Company

10%

Computer Software Company

Retailer

18%

Manufacturing Company

10%

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at Standard Chartered Bank
There are no specific use cases associated with the product. For my personal use, I installed EDB Postgres Advanced...
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Raghu Suthapalli
Associate Technical Architect at CES
The tool helps us to create dashboards.
Read full review of EDB Postgres Enterprise Manager »
BharathKumar2
Database Administrator at Cartrack
We are using EDB Postgres Replication Server for replicating many servers, such as single servers and various standby...
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Review 1 of 3

No Data Available

Customer Service

Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at Standard Chartered Bank
As it is an open-source product, I did not get any technical support.
Read full review of EDB Postgres Advanced Server »
BharathKumar2
Database Administrator at Cartrack
The support from EDB Postgres Replication Server has been very good.
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Laksiri Bala
DB Architect / Consultant at Virtusa Global
Their technical support is quite good. Even for installation issues, support is readily available and competent.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Software Engineer at a computer software company
We didn't get any support and used Google to search about issues.
Read full review of EDB Postgres Advanced Server »
Yemi Dalley
Software Engineering Manager at a tech vendor
I haven't used EDB Postgres Advanced Server technical support.
Read full review of EDB Postgres Advanced Server »
Gopi_P
Data Engineer at a consultancy
The documentation is excellent. It covers everything you need to know, including how the features work and how to set...
Read full review of EDB Postgres Advanced Server »
Anonymous User
Director of IT Maintenance Department at a financial services firm
We have contacted technical support in the past, but it is mostly if we need some additional information about things...
Read full review of EDB Postgres Advanced Server »
Anonymous User
Senior Manager Global Database Services at a manufacturing company
I do not have any direct contact with technical support.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Enterprise Programmes Architect at a logistics company
We are one of the largest corporations in the world so our exectation and support given was extremely high. Would...
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Anonymous User
Student at a university
Postgres has excellent documentation, which is very comprehensive and includes diagrammatic representations and...
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Review 1 of 10

reviewer98625025
System Administrator at KSM Human Resources Ελλάς
Technical support is very helpful.
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Josh Ramirez
IT Manager at Garner Transportation Group, Inc.
From support to account management, there is always someone available to help with either renewals or support of the...
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Chris Blekos
DevOps Engineer at Cooperative Bank Of Thessaly LLC
Customer support is at an elite level. They always respond fast, and the solutions are on point. I couldn't be happier.
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reviewer2526333
IT Manager at BWT Robotics (Aquatron Robotic Technology LTD)
I did not need customer service.
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Will Sand
Sysadmin at ALL THINGS MEDIA, LLC
Technical support offers fast knowledgeable response.
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Anonymous User
Web Developer / Designer - Graphic Designer at Onebron Digital Agency
NAKIVO support is one of the best that we have worked with.
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Anonymous User
Manager
If you ever need their support, they will provide you one of the best experiences. Their technical staff know their...
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Anonymous User
IT Manager at a tech vendor
The support is good.
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Anonymous User
Works
Technical support for Nakivo is great.
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Timothy J Carr
Senior Director, Production Engineering at ATOS
I haven't needed to interact with technical support.
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L.V.
IT Technician at TESEO spa
Support is always very available for any request.
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Steve Daniels
ICT Manager at Rossall School
We have only needed to use technical support twice. Once was a user error on our part and the other was a licensing...
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Anonymous User
Networking Consultant at a tech services company
N/A.
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Anonymous User
Mede-eigenaar at Bricad Automatisering
I also have good experiences with Nakivo as a company. The account manager is nice and reaches out to us whenever...
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Anonymous User
Works at a tech services company
The sales representatives are nice; we didn't need technical support.
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David Gamidadze
IT Specialist at Silk Road Bank
Customer service and support response is very quick.
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Anonymous User
Consultant at MIRANDA Partners A/S
They offer super professional technical service.
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Anonymous User
Works at a retailer
It has not been the best. I ran into some issues right away and support got on and tried to help me. I ended up...
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DeepakKumar1
Assistant manager at Fiiitjee Ltd
I have found the technical support to be satisfactory.
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Anonymous User
IT Engineer at a comms service provider
Technical support responds very quickly.
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Anonymous User
System Administrator
Technical support is helpful.
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Anonymous User
IT Support Specialist at Macgregors Meat & Seafood Ltd.
They reply with a useful answer within the first two emails from starting the case. They are very knowledgeable...
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Nikolay Mostovenko
IT Architect Servers and Storages at AM Integrator Group
I am satisfied with their partner support.
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Dustin Park
IT Systems / Security / Communications Administrator at Bennett International Group, LLC
They have great customer support and I can't brag about it enough. We don't need it much because the product works so...
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StevenLau
Works at CadMakers
My experience with support has been good, but I really haven't needed their help much.
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Anonymous User
System Administrator at Tecnoteca s.r.l.
The customer support is awesome and the support service is also great and quite qualified. We don't have much...
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Anonymous User
Works
Accessing technical support is very easy. I usually do it by means of a ticket from NAKIVO. They not only answer me...
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Philip Sellers
Solutions Engineer at AmWINS Group, Inc.
Very good. It is as simple as sending an email with direct and easy questions/responses, which is received quickly....
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Anonymous User
Director at A-Tech Services Limited
Support via the web console has been very straightforward and the response has been prompt and knowledgeable. We have...
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Anonymous User
Systems engineer and analyst at twsweb
Italian support of the vendor is quite good and competent. Sometimes they are slow to respond.
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Review 1 of 30

Technical Support

No Data Available

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