Compare Epiq vs Veritas

Epiq

Veritas

Based on 336 reviews.

Sample Customers

Epiq De Novo Legal

Deacons

Epiq DocuMatrix

Deacons

Epiq eDataMatrix

Deacons

Veritas eDiscovery Platform

Eversheds Sutherland, Bluesource, Transatlantic Reinsurance, NBC Universal, CMS Derks Star Busmann

Veritas Enterprise Vault.cloud

Lixil, CDCR, Windsor Foods, KM&A, Bear

Popular Solutions

Veritas NetBackup

7 reviews

Veritas Backup Exec

5 reviews

Veritas NetBackup Appliance

11 reviews

Top Industries

No Data Available

Financial Services Firm

11%

Construction Company

10%

Outsourcing Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

RahulSharma8
Storage Platform Engineer at Expedia Group
Veritas Alta Data Protection's primary use case is to back up S3 buckets and EC2 instances, containers, or mostly...
Read full review of Veritas Alta Data Protection »
SunilPanigrahi
Senior Manager at a logistics company
Veritas NetBackup is successfully used on a virtual platform where we are taking VM backups for almost 88 plus...
Read full review of Veritas NetBackup »
Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
MohamedFekry
Enterprise Architect at vertowave

Read full review of Veritas NetBackup Appliance »
Nizar Radad
Head of IT Department at Qcon
My main use case for Veritas Alta Recovery Vault is to have backup for my Office 365 environment. For my Office 365...
Read full review of Veritas Alta Recovery Vault »

Review 1 of 5

Customer Service

No Data Available

Andrea Trespidi
Storage & Backup Engineer at a tech vendor
I usually go directly to the vendor for Veritas NetBackup Appliance. We have technical account managers for Veritas...
Read full review of Veritas NetBackup Appliance »
MihaiAlexandru
Unemployed at a manufacturing company
I never personally reached out to technical support and therefore would d not be able to speak on how helpful they...
Read full review of Veritas Enterprise Vault »
CanBolat
Solution Architect at GlassHouse
Global support is not enough to solve any problem. Local teams are ready to solve the problem.
Read full review of Veritas NetBackup »
N'GUESSAN E R
Senior Presales Manager at SOCITECH S.A.
Currently, I find the setup problematic. When I compare the support we receive now to what we had in the past, it's...
Read full review of Veritas NetBackup »
Ismail Turhan
IT Manager at Usak University
The technical support team's response time could be improved.
Read full review of Veritas NetBackup »
Ramprasad Yalavarthi
Lead Solutions Architect at a tech vendor
Technical support is good. Our company is a support partner with Veritas.
Read full review of Veritas Backup Exec »
Sivathiban Krishnamurtthu
Service Delivery Director at Syscentrix
The support has been good, I have not had any problems with the support.
Read full review of Veritas NetBackup Appliance »
EddieNyimbwa
Managing Director at Modelink Zambia Limited
The technical support services could be better.
Read full review of Veritas NetBackup Appliance »
RishiPandit
Lead - Technical Services at Impetus
I used customer service and support frequently during the initial setup because I was new to the product. Veritas...
Read full review of Veritas NetBackup Appliance »
Jayson Martin
Head IT Data Storage at a insurance company
The support for our company was favorable as we always deal with business-critical services. I would rate the tech...
Read full review of Veritas Enterprise Vault »
Sarang Nagmote
Deputy Vice President - IT at TransUnion
Customer service has been good so far. I can relate to giving it an eight out of ten.
Read full review of Veritas Backup Exec »
Anonymous User
IT Specialist at a energy/utilities company
The few times that I had to contact technical support had been a bit cumbersome. You had to keep calling and you just...
Read full review of Veritas Backup Exec »
Anonymous User
F.3 - Information Services Department at a government
The technical support from Veritas is good. I would rate my experience with support at eight, where one is bad and...
Read full review of Veritas Enterprise Vault »
Ricardo Christie
Tape Library Associate at a insurance company
I would give the technical support a rating of seven. Sometimes it feels like their reps are not trained enough.
Read full review of Veritas Backup Exec »
Anonymous User
Engineer consultant at a legal firm
I never used their technical support. It has good documentation and information.
Read full review of Veritas NetBackup »
Anonymous User
Lead Technical Specialist at a tech services company
Technical support depends upon the person who answers the call. If they are in your time region, then you get better...
Read full review of Veritas Backup Exec »
Anonymous User
Sr Solutions Architect at a computer software company
I'd give the technical support team a B to a B+. They've always been good.
Read full review of Veritas NetBackup »
Anonymous User
Presales Engineer at a tech services company
Not being an end-user, I have not had experience with technical support.
Read full review of Veritas NetBackup »
Andre Isaacs
ICT Director at SSA
The customer service and support are excellent. There was one technical issue, and their response was exceptional.
Read full review of Veritas NetBackup Appliance »
Ismail Dhasthageer
Ict System Support Administrator at Gans
Customer service and support are good. We faced backup issues, and unfortunately, they couldn't resolve that issue....
Read full review of Veritas NetBackup »
RoberGhattas
Pre-Sales Technical Engineer at Kolaly technology
Technical support for this solution is good, and I haven't and any problems with them.
Read full review of Veritas Backup Exec »
Dalai B
Senior DBA at a comms service provider
While technical support is responsive, we have found that sometimes they just seem can't find the actual root cause...
Read full review of Veritas NetBackup »
Mac Wang
Project Manager at Realnux
Technical support is not convenient in China these days because of the virus. It may be because the engineers from...
Read full review of Veritas NetBackup »
Anonymous User
Associate at a consultancy
We have a relationship with backup support. Any engagement with technical support is very easy and quick. I have had...
Read full review of Veritas NetBackup Appliance »
MANPREET CHANIAAN
IT Ops at Schmitech Inc.
I rate customer service and support an eight out of ten.
Read full review of Veritas NetBackup »
Ash Dib
Virtualization Specialist at Digikala
I have been able to learn how to use this solution on my own, without training. Where I am, in Iran, we do not have...
Read full review of Veritas Backup Exec »
Anonymous User
Linux, Backup and Storage Administrator
10 out of 10.
Read full review of Veritas NetBackup »
Bhaskar Venkat Kota
Sr. System Architect at a tech services company
The technical support from Veritas is good.
Read full review of Veritas NetBackup »
Nagesh Agnihotri
IT Engineer at HPPL
I have never been in touch with technical support. We have never had any issues at all.
Read full review of Veritas Access »
Anonymous User
Head of IS at a financial services firm
Veritas NetBackup technical support is good and responsive.
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

No Data Available

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