Compare erwin by Quest vs Talend

erwin by Quest

Based on 79 reviews.

Talend

Based on 107 reviews.

Overview

Information Not Available

Talend is an open source software vendor that provides data integration, data management, enterprise application integration and big data software and services. Headquartered in Redwood City, California, Talend has offices in North America, Europe and Asia, and an international network of technical and service partners. Customers include eBay, Virgin Mobile, Sony Online Entertainment, Deutsche Post and Allianz.

Sample Customers

erwin Data Intelligence by Quest

Oracle, Infosys, GSK, Toyota Motor Sales, HSBC

Popular Solutions

erwin Data Modeler by Quest

11 reviews

erwin Evolve by Quest

2 reviews

erwin Data Intelligence by Quest

5 reviews

Talend Open Studio

13 reviews

Talend Data Management Platform

5 reviews

Talend Data Quality

2 reviews

Top Industries

Financial Services Firm

17%

Computer Software Company

13%

Government

Manufacturing Company

Financial Services Firm

16%

Computer Software Company

14%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ScottLawson
Director IT Architecture at QAD
We use EA Agile for enterprise architecture, which means that we want to catalog and keep track of all of the...
Read full review of erwin Evolve by Quest »
Andres-Martinez
BI Data Analytics Engineer at Targa Research
We are using it for metadata management.
Read full review of erwin Data Catalog by Quest »
RickDe Avila
Data Architect at NAMM California
We're a medical company and we have our own source systems that process claims from multiple organizations or health...
Read full review of erwin Data Intelligence by Quest »
Anthony Woods
Data Architect at a energy/utilities company
I have used Erwin for the last 20 to 30 years. As a data architect, I primarily use the data modelling tool. The...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Enterprise Architect at a university

Read full review of Corso Agile Enterprise Architecture [EOL] »

Review 1 of 5

Jason Hale
Solution Architect at Waikato Regional Council
It used to be Talend Open Studio, and I've got a paid version that's fully supported by Talend. Now, it's called...
Read full review of Talend Open Studio »
Selim Seddiki
Consultant en intelligence décisionnelle at VO2 Group
Our use case involves exchanging data in batch mode between applications, particularly in the retail sector. This...
Read full review of Talend Data Management Platform »
Anonymous User
IT Manager at a insurance company
Talend has different modules. Talend has Talend Data integration (DI), Talend Data Quality (DQ), Talend MDM, and...
Read full review of Talend Data Quality »
Anonymous User
IT Manager at a insurance company

Read full review of Talend Data Integration »
SivanandamKrishnan
Director of analytics at Analytics Aura
The main use cases for Talend Data Fabric include setting up a data lake to enable the data platform.
Read full review of Talend Data Fabric »

Review 1 of 5

Customer Service

Alan Xu
Consultant at Beijing Essential Data Tech Co., Ltd
Local support is lacking in the China region. We try to seek support but also have to do our own research to resolve...
Read full review of erwin Data Modeler by Quest »
Erika Lara
Senior IT Auditor at Banking
The solution has a good support center. They provide responses quickly, in about a day.
Read full review of erwin Data Modeler by Quest »
ElbertTarrosa
Enterprise Data Architect at Unionbank Philippines
The technical support team is good. I rate the support an eight out of ten.
Read full review of erwin Data Modeler by Quest »
Diane Blaum
Data Architect at a performing arts
The solution’s technical support is good.
Read full review of erwin Data Modeler by Quest »
Gil Sabado
Senior Data Architect at a insurance company
The technical support team is fine.
Read full review of erwin Data Modeler by Quest »
Jose Mejia
ETL Developer at INGENIERIA 21 SAS
They provide good technical documentation.
Read full review of erwin Evolve by Quest »
Richard Halter
President at Global Retail Technology Advisors, LLC
I actually did use their support, I had some issues getting it installed and it had to do with that they've given a...
Read full review of erwin Data Modeler by Quest »
Asish Sahu
SPM at Infosys
I rate erwin support eight out of 10.
Read full review of erwin Evolve by Quest »
Saswata Mondal
Director Data Science at a media company
The technical support team is pretty prompt. The tier-one support is pretty prompt. We contacted them a couple of...
Read full review of erwin Data Modeler by Quest »
JorgeSanz
Data Governance Senior Advisor at Abu Dhabi National Oil Company
When we were working with third-party providers, they were giving very good support.
Read full review of erwin Data Modeler by Quest »
Jose Luis Leon
Data Management & Automation Manager at a consultancy
I like their technical support. They try very hard to solve the problem. They are not supporting old versions of some...
Read full review of erwin Data Modeler by Quest »
Manoj Narayanan
Practice Director - Digital & Analytics Practice at HCL Technologies
We are Alliance partners, so whenever we go to clients and there are specific instances where we lack thorough...
Read full review of erwin Data Intelligence by Quest »
Reviewer87539
Senior Project Manager at a tech services company
The support is okay and I am satisfied with it. However, it's a little slower getting support for the role that I'm...
Read full review of erwin Data Modeler by Quest »
Jim Marr
Analytics Delivery Manager at DXC
Erwin support is pretty good. We've had our struggles there and I've gone through a lot of tickets. I'd rate them an...
Read full review of erwin Data Intelligence by Quest »
Mike Matthews
IT Specialist at a government
Their support was excellent. Typically it has to do with going through the upgrade process. If we have an issue,...
Read full review of erwin Data Modeler by Quest »
Sharon Allen
Sr. Manager, Data Governance at a insurance company
I use their technical support all the time. Sometimes it's just to ask them — because it's such a rich tool, they...
Read full review of erwin Data Modeler by Quest »
Tracy Hautenen Kriel
Architecture Sr. Manager, Data Design & Metadata Mgmt at a insurance company
The technical and customer support are outstanding. erwin honestly goes above and beyond to ensure the success of its...
Read full review of erwin Data Intelligence by Quest »
Anthony Woods
Data Architect at a energy/utilities company
Now that they are with Quest, they are quick to handle issues. Quest is committed to keeping the product robust. I...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Release Train Engineer (RTE) at a pharma/biotech company
We have Premier Support, which provides us with quick access to the support team. However, it does not accelerate the...
Read full review of erwin Data Intelligence by Quest »
Anonymous User
Delivery Director at a computer software company
The response time for technical support is slow.
Read full review of erwin Data Intelligence by Quest »
Anonymous User
Data Program Manager at a non-tech company
Their support is very good. They have very good technical expertise of the product.
Read full review of erwin Data Intelligence by Quest »
Anonymous User
Enterprise Architect at a aerospace/defense firm
The support personnel are fantastic. Just the other day I was on the phone again with one of the support personnel...
Read full review of erwin Evolve by Quest »
Anonymous User
Architecture Portfolio Manager at a financial services firm
Technical support is good.
Read full review of erwin Evolve by Quest »
David Jaques-Watson
Senior Consultant at a tech services company
I haven't had dealings with them, but the dealings I've had with erwin as a company have always been really good. So,...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Technical Consultant at a insurance company
I haven't used their support in quite a while, so I'll say neutral.
Read full review of erwin Data Modeler by Quest »
Anonymous User
Architect at a insurance company
We have some open tickets with them from time to time. They have definitely promptly responded and provided...
Read full review of erwin Data Intelligence by Quest »
Anonymous User
Enterprise Architect at a university
Customer Service: Excellent customer service. Technical Support: Excellent, responsive and informed technical support.
Read full review of Corso Agile Enterprise Architecture [EOL] »
Santosh K Dash
Solution Lead at a tech company
Customer Service: Very good. Technical Support: Excellent.
Read full review of erwin Evolve by Quest »
Anonymous User
Data Modeler at a government
The only time I've had to use erwin technical support was when I requested an extension on my trial license. They...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Director of the Division Consulting Business Process and Director of Enterprise Architecture at a tech services company
The people who know how to manage Evolve are Indian, but the company is based in London, so sometimes it can take a...
Read full review of erwin Evolve by Quest »

Review 1 of 30

Archan Chatterje
Consultant at Keyrus
I don't have any complaints with technical support. They've been very responsive.
Read full review of Talend Open Studio »
Aymen ANNOUN
Solutions Architect at El Djazair Information Technology (ELIT)
Regarding Talend Data Management Platform, I want to communicate with the support team of Talend because the...
Read full review of Talend Open Studio »
Tcheupi Jonathan
Computer engineer at a engineering company
The solution's technical support is responsive and helpful. Talend Open Studio's technical support team helped me...
Read full review of Talend Open Studio »
Antoine JACOB
Decision-making & data management manager at Erilia
Customer service needs a better approach.
Read full review of Talend Open Studio »
Radovan Bacovic
Senior Data Engineer at a tech vendor
My experience with their customer service team has been good so far. I don't have any complaints. Every time I went...
Read full review of Talend Stitch ETL »
Selim Seddiki
Consultant en intelligence décisionnelle at VO2 Group
Technical support is available and accessible.
Read full review of Talend Data Management Platform »
Rahul Sahay
Data Architect at Prolifics
Talend support is good. We have an account manager who has been very responsive. Everything is driven by an SLA, so...
Read full review of Talend Data Fabric »
Srinivas Mamidipalli
Senior Technical Manager at YASH Technologies
Technical support sometimes struggles to solve memory bottlenecks.
Read full review of Talend Data Management Platform »
AaronRumley
Software Engineer at Huron Consulting Group Inc.
I would rate the technical support of this solution a nine, on a scale from one to 10, with one being the worst and...
Read full review of Talend Open Studio »
Anonymous User
IT Manager at a insurance company
Sometimes, we have challenges because they don't understand the business, but we have to explain it to them. I can't...
Read full review of Talend Data Quality »
Anonymous User
Practice Head, Analytics at a tech services company
Technical support is pretty good. I would rate them at an eight out of ten. We've been satisfied with the level of...
Read full review of Talend Open Studio »
Anonymous User
Senior Data Engineer at a tech services company
The customer support is one of the biggest issues I have with the product. The support itself is not always very...
Read full review of Talend Open Studio »
Karthik Babu
Senior Consultant at a tech services company
I have not needed the technical support.
Read full review of Talend Data Quality »
Anonymous User
Information Architect at a healthcare company
Customer Service: Customer service was good most of the time. Answers came in a timely fashion. Technical Support: It...
Read full review of Talend Data Quality »
Christopher Hafer
System Analyst II at a healthcare company
In the beginning, Customer Support helped a lot. Now that I know more, I would like them to respond with information...
Read full review of Talend Data Management Platform »
Jay Sto Tomas
Board Member at PhilRep Realty Corp.
We haven't availed ourselves of technical support yet so I don't know.
Read full review of Talend Open Studio »
Anonymous User
Director at a comms service provider
We've used the technical support team a few times and they were very helpful. So I'm really satisfied with the...
Read full review of Talend Data Fabric »
Shanthan Kakulavaram
Software Developer at a tech consulting company
Technical support is good. I would give it a nine out of ten.
Read full review of Talend Data Quality »
MAHMOUD MOHAMMED ABDELAZIZEITA
Software Engineer at Higher Colleges of Technology
I did not contact Talend technical support.
Read full review of Talend Data Management Platform »
Anonymous User
Program Manager at a manufacturing company
Talend's technical support isn't very good and not worth the money we spend on it.
Read full review of Talend Open Studio »
SivanandamKrishnan
Director of analytics at Analytics Aura
Talend Open Studio needs to improve on its documentation and support.
Read full review of Talend Open Studio »
Franklin Nascimento
Principal Associate at Data Meaning, Inc.
Talend support is good.
Read full review of Talend Open Studio »
Anonymous User
Systems Integration Specialist at a university
I really haven't reached out to technical support. I've been just doing it on my own, going through forums, blogs,...
Read full review of Talend Data Management Platform »
Anonymous User
Chief Data Architect at Lucid Technologies & Solutions
Customer Service: I have not used customer service that much. Technical Support: Being open source, technical support...
Read full review of Talend Open Studio »
Anonymous User
Developer
Customer Service: Excellent Technical Support: Excellent
Read full review of Talend Data Quality »
Kpasha Pasha
Data Engineer at Pharos Analytics Lab
I haven't communicated with the solution's technical support since one can quickly grab any information from the...
Read full review of Talend Open Studio »
Martin Stufi
CEO at Solutia, s.r.o.
We have never used any kind of support from Talend, as a vendor. All of the problems that we have encountered, we...
Read full review of Talend Open Studio »
Anonymous User
Implementation Specialist, Individual Contributor at a computer software company
I didn't open any cases with technical support. I would need a license from Talend to get support.
Read full review of Talend Open Studio »
Anonymous User
Data Architect
Customer Service: 5/5 - good customer serviceTechnical Support: 5/5 - good technical support
Read full review of Talend Data Quality »
Jyoti Wilson
ETL/SQL Developer at a insurance company
We have not used technical support for DQ.
Read full review of Talend Data Quality »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.