The primary use case is the backup of Active Directory and a quick and effective restore in case of a disaster.
The second use case is the quick restore of objects accidentally deleted or modified.
A reliable Active Directory that is flexible and easy to expand
What is our primary use case?
How has it helped my organization?
We have a reliable Active Directory backup now. We know that in case of disaster or mistakes we can easily recover single objects or the entire forest.
What is most valuable?
The flexibility really is the most valuable feature. You can set different backup schedules and retentions, store backup data in different locations, et cetera.
What needs improvement?
The product should be more compatible with the last generation endpoint protection solutions (antivirus).
Many times the RMAD agent jobs were blocked by the client antivirus.
For how long have I used the solution?
I've used the solution for almost three year.
What do I think about the stability of the solution?
Once configured it works fine. We haven't experienced problems so far.
What do I think about the scalability of the solution?
The product is absolutely scalable. You can have many different libraries where you can store the backups. You can also have more RMAD servers and agents.
How are customer service and support?
Technical support is wonderful! They care about the customer providing feedback and the solution itself.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used a traditional backup solution before. The restore operation wasn't as easy as with RMAD.
How was the initial setup?
The initial deployment is not really straightforward. It takes time to understand the product and define the strategy.
What about the implementation team?
We implemented it directly through Quest support.
What's my experience with pricing, setup cost, and licensing?
It's not a cheap product, however, it's doing a really good job and it's like an assurance for your Active Directory.
Which other solutions did I evaluate?
I don't know other solutions.
Which deployment model are you using for this solution?
On-premises
