Compare FATbit Technologies vs SAP

FATbit Technologies

SAP

Based on 1682 reviews.

Sample Customers

YoKart

UNI Diamonds, Voyij, Bozinga, MyCart, Due Dash

YoRent

GearFlow Find Rent Wear Rent for All Malta Markt RoyNac Kouture Studios Farm UZ Tulpik

Growcer

Baskt, Cartless, Waltz, My Home Grocers

YoYumm

Mangan.PH

VivoGigs

Eventswood

SAP Commerce Cloud

NHS 24

Popular Solutions

SAP S/4HANA

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SAP Business Data Cloud

41 reviews

Top Industries

Construction Company

48%

Comms Service Provider

15%

Transportation Company

Manufacturing Company

12%

Financial Services Firm

Construction Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »

Review 1 of 5

Customer Service

No Data Available

Stuti Ghosh
VP – Skills Architecture And Management at Standard Chartered Bank
Customer support are reasonably responsive.
Read full review of SAP SuccessFactors »
Kumar Madhur
Service Delivery Project Manager at HCL Technologies
From a support perspective, SAP Business Warehouse is quite a complex module. If an issue comes during BAU, it is...
Read full review of SAP Business Warehouse »
Chakrapani Mishra
Practice Head at Arete Global
When it comes to the solution's technical support, I feel that since it is a subscription-based model, you have to...
Read full review of SAP SuccessFactors Learning »
Paul Mazvarira
Technical Lead Analytics at a non-profit
The technical support for this solution is not very good, they don't really care about assisting with issues.
Read full review of SAP Data Services »
PremkishanChourasia
SAP Cloud Infra Architect at Syngenta
The speed and quality of resolving issues from customer support needs to improve.
Read full review of SAP S/4HANA »
Devang_Shah
Leadership-SAP Operations and Technologies- Global Delivery Hub at a wholesaler/distributor
SAP's technical support is very good, depending on your contract. It's based on the support contract; if there's...
Read full review of SAP Process Orchestration »
Alaba Ayotunde O. OLUWAYIMIKA
It Asset Management Lead at Dangote Industries Limited
We have in-house support but can use external support when necessary.
Read full review of SAP ERP »
Jayarami Reddy Pujeri
ERP Head at a manufacturing company
My experience with technical support from SAP is not that great. I cannot say much positive about it.
Read full review of SAP S/4HANA Finance »
ROMIL SHAH
Deputy General Manger - Information Technology at Nayara Energy
My team members who are handling SAP have been in touch with support. I would evaluate support at four out of five....
Read full review of SAP Business Warehouse »
Sumit Chhabra
Consultant - Business Development for Travel, Transport and Hospitality unit at a tech vendor
The customer service and support is slow in response.
Read full review of SAP BusinessObjects Business Intelligence »
Vinayak Shenoy Katarsal
IT Manager at a consultancy
The customer support team is good because of vendor and priority.
Read full review of SAP HANA »
Nalin Kumar
Quality Assurance Group Lead at Samsung
Technical support from SAP for this particular system is not frequently required because our team has become quite...
Read full review of SAP Portfolio and Project Management »
Anonymous User
Process Integration Tech Lead at a manufacturing company
Technical support has been excellent.
Read full review of SAP Business Technology Platform »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
The technical support from SAP is inadequate. We don't get timely responses, with support tickets taking more than 25...
Read full review of SAP HANA Cloud »
Joudat Hashmi
Contractor at MISA
There are no support issues. The overall product has concerns, including its dimension, roadmap, evolution with the...
Read full review of SAP BW4HANA »
Anonymous User
Senior SAP HCM Lead Consultant at a tech services company
Technical support is 8/10.
Read full review of SAP HCM »
DiaaHussein
Digital Transformation Director at a tech services company
We had an issue with localization, there is some sort of localization for S/4HANA for a specific country. We did not...
Read full review of SAP S/4HANA »
Anonymous User
SAP BusinessObjects Consultant at a tech company
We are very unhappy with technical support. First of all, they send their sales agents or pre-sales agents and most...
Read full review of SAP Business Warehouse »
SarahBullen
Head of Business Analysis, Technology & Digital Products at a media company
My experience with their technical support has been really good. Whenever we've needed them, they're there, logging...
Read full review of SAP Signavio Process Intelligence »
Anonymous User
Managing Director at a tech services company
The support for this solution is okay, but due to their single geographical location it can be challenging to contact...
Read full review of SAP Commerce Cloud »
Anonymous User
Manager of Government and Data Quality at a financial services firm
The support is good and is available 24/7.
Read full review of SAP HANA »
Anonymous User
Business Integration Manager at a financial services firm
Customer Service: We've had very good customer support. Technical Support: Technical support has been very good.
Read full review of SAP Crystal Reports »
Vipin-Kumar
Owner at BPAS
The service support is fabulous. There are a lot of knowledge bases available, white papers, and technical articles....
Read full review of SAP Business One »
Anonymous User
Manager, Enterprise Reporting Systems, Information Technology
On a scale of one to five, with five being outstanding and one being horrible, I'd say technical support rates a four.
Read full review of SAP Lumira [EOL] »
LMohapatro
Sap Specialist at Victoria's Secret
I would rate customer service as seven out of ten. It is not ten out of ten. A lot of factors are there depending on...
Read full review of SAP S/4HANA Cloud »
Mohammed Abdulkaleem
Director Of Operations, SAP, AWS Consultant at Saudi Paper Group
Customer support is good because they're relying on the HANA Cloud database. HANA is a good, fast database compared...
Read full review of SAP Business Data Cloud »
Anonymous User
SAP Enterprise Services Specialist at a tech services company
We've reached out to technical support in the past. We reach out when there are some bugs or some specific issues on...
Read full review of SAP BW4HANA »
Anonymous User
Head HRM Technology at a manufacturing company
SAP technical support is good. However, for HANA, they still have to go a long way to go.
Read full review of SAP HCM »
Johannes Bacher
Application Architecture at Independent Consultancy
My experience with SAP's technical support varies a lot. It depends on the person handling the ticket; if you are...
Read full review of SAP S/4HANA Cloud »
-Rakesh Yadav
Senior SAP Hybris Consultant at Freelance
The customer support is good. Normally they keep asking about the incident or support ticket. Their team will contact...
Read full review of SAP Commerce Cloud »

Review 1 of 30

Technical Support

No Data Available

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