Compare Fiorano vs Kong

Fiorano

Based on 5 reviews.

Kong

Based on 31 reviews.

Sample Customers

Fiorano API Management

GlobalTranz, Fiorano

Kong Gateway Enterprise

Cargill, Zillow, Ferrari, WeWork, Healthcare.gov, Yahoo! Japan, Giphy, SkyScanner

Popular Solutions

Fiorano ESB

0 reviews

Kong Gateway Enterprise

12 reviews

Kong Konnect

5 reviews

Kong Mesh

0 reviews

Top Industries

No Data Available

Financial Services Firm

19%

Computer Software Company

11%

Manufacturing Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Sr.Manager - Programming and software development at a financial services firm
Our primary use case of Fiorano ESB is to expose our core banking APIs. We use Finastra's Fusion Equation, which has...
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Review 1 of 1

Arjun Pandey
Engineering Lead- Cloud and Platform Architecture at a financial services firm
It's a service mesh. The basic challenge with any form of microservices, especially with multi-cluster setups, is...
Read full review of Kong Mesh »
Shahnawaz_Alam
Senior Software Engineer at a computer software company
The clients mainly were using Proofpoint for email security, which is the primary use case. We have used Proofpoint...
Read full review of Kong Konnect »
Evgeny Shkard
Enterprise Architect at a transportation company
We use this solution as a way to expose our internal APIs, both internally in Kubernetes and for private cloud of our...
Read full review of Kong Gateway Enterprise »

Review 1 of 3

Customer Service

Anonymous User
Sr.Manager - Programming and software development at a financial services firm
There have been some questions and clarifications we have contacted Fiorano's technical team about. They are very...
Read full review of Fiorano ESB »
G Riedel
Head: EBank at a financial services firm
Customer Service: Very good service. Technical Support: Strong technical support.
Read full review of Fiorano ESB »
Anonymous User
Sr.Manager - Programming and software development at a financial services firm
The technical support services are user-friendly. They respond to the query quickly.
Read full review of Fiorano ESB »
Anonymous User
Systems Integration Manager at a tech company
Customer Service: A 10 out of 10. They have a great response time and are very knowledgeable of not only the product,...
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Anonymous User
Director Of Information Systems at a transportation company
Customer Service: Amazing Technical Support: I wish all vendors can supply this level of support
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Review 1 of 5

RajeshKumar20
Senior Engineer at a computer software company
The solution's technical support is good.
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ASHOK YADAV
Solutions Architect at a financial services firm
We had a problem with the 1.2 EMT enablement, and they provided a solution. They've been very helpful. The technical...
Read full review of Kong Gateway Enterprise »
AmitKanodia
Cloud & Integration CoE Head at a tech vendor
The tech support was good. We mainly used them when we needed help with our Lua plugin installation and they were...
Read full review of Kong Gateway Enterprise »
ShubhojitDasgupta
API Technical Architect at a consultancy
Their tech support is excellent. When I raise an incident or a support ticket, it gets answered in four hours.
Read full review of Kong Konnect »
ASHOK YADAV
Solutions Architect at a financial services firm
When architects work, there should be some flexibility. We are currently receiving support from both the AWS and the...
Read full review of Kong Gateway Enterprise »
BilalHaider
Senior Software Engineer at a financial services firm
I have encountered communication issues.
Read full review of Kong Gateway Enterprise »
Paramesh Ande
Pega Solution Architect at a financial services firm
For support, a group was created with the help of Microsoft Teams. My company hasn't contacted the actual support...
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Yogesh Khandelwal
Api Solution Architecture Lead at a financial services firm
The technical support team's response time needs to be improved. The support engineer's capability should be improved...
Read full review of Kong Gateway Enterprise »
Rav Bangalore
GenAI Strategist at a tech vendor
The solution's technical support is good and fast in terms of responsiveness and problem-solving skills. I rate the...
Read full review of Kong Gateway Enterprise »
ShahnawazAlam1
Assistant Manager at a government
The customer support is good.
Read full review of Kong Konnect »
Vijaya KumarMaddela
Founder at a tech vendor
Basically, my company uses the tool's open-source version. I don't think we connected with any of the technical team...
Read full review of Kong Gateway Enterprise »
Yunus Salık
Board Member at a tech services company
The solution's technical support is good and responsive.
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Evgeny Shkard
Enterprise Architect at a transportation company
The technical support from Kong Gateway Enterprise would be rated about eight, as we missed local technical support.
Read full review of Kong Gateway Enterprise »
Anonymous User
Co-Founder at a consultancy
I haven't contacted technical support yet.
Read full review of Kong Gateway Enterprise »
Baidy Thiongane
Digital Architect at a comms service provider
I haven't contacted technical support, because when we deploy the system administrator uses the product. We have not...
Read full review of Kong Gateway Enterprise »
Anonymous User
Head of Digital Delivery at a insurance company
I would rate their support a seven or eight out of ten. I'm pretty okay with the technical support.
Read full review of Kong Gateway Enterprise »
Prince Maposa
Non-Corporate Consultant at a financial services firm
We have had a good experience with customer service and support. Initially, we used to have challenges, but thanks to...
Read full review of Kong Gateway Enterprise »
Anonymous User
Lead Software Engineer at a computer software company
Customer support for Kong Konnect is fantastic, and I have no complaints.
Read full review of Kong Konnect »
Anonymous User
Vice President – Technology and Architecture at a venture capital & private equity firm
I believe the technical support is good although I haven't had to use it much.
Read full review of Kong Gateway Enterprise »
Siddharth-Shanakr
IT Soulutoin Expert at a tech vendor
The technical support from Kong is satisfactory.
Read full review of Kong Konnect »
Shahnawaz_Alam
Senior Software Engineer at a computer software company
Technical support from Proofpoint was absolutely excellent. We were very satisfied with the performance and...
Read full review of Kong Konnect »
Kalidass Mookkaiah
Director Of Engineering at a computer software company
The technical support is good.
Read full review of Kong Gateway Enterprise »
AnupamPaul
Manager Information Systems at a insurance company
The support from Kong Enterprise is good.
Read full review of Kong Gateway Enterprise »

Review 1 of 23

Technical Support

No Data Available

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