Compare Forcepoint vs Trellix

Forcepoint

Based on 220 reviews.

Trellix

Based on 433 reviews.

Latest Research

Buyer's Guide

Forcepoint Data Loss Prevention vs. Trellix DLP

February 2026

Trellix DLP vs. Forcepoint Data Loss Prevention

Updated: February 2026

Buyer's Guide

Forcepoint Data Loss Prevention vs. Trellix DLP

February 2026

Forcepoint Data Loss Prevention vs. Trellix DLP

Updated: February 2026

Sample Customers

Forcepoint Data Loss Prevention

Alphawest, Betsson, Cellcom Israel Ltd., Chelsea & Westminster Hospital, Confartigianato Vicenza, EverBank, Finansbank, iGATE, Landa Digital Printing, Northern California Bank, Reliance Capital, Remosa, Toyota, Scavolini, Zim Integrated Shipping Services

Trellix MOVE AntiVirus

Kleberg Bank, Sicredi, Seagate, Loop Technology, Vidant Health, Xcel Energy, Cook County, Berkshire Health Systems, Mauser, China Pacific Insurance, Cologne-Bonn Airport, Bank Central Asia, Boston Medical Center, Boston Scientific

Trellix Collaboration Security

Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market

Popular Solutions

Forcepoint Data Loss Prevention

13 reviews

Forcepoint Secure Web Gateway

11 reviews

Forcepoint Next Generation Firewall

12 reviews

Trellix Endpoint Security Platform

21 reviews

Trellix MOVE AntiVirus

8 reviews

Trellix Network Detection and Response

7 reviews

Top Industries

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Manufacturing Company

11%

Financial Services Firm

10%

Computer Software Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MuhammadJunaid7
Data Security Specialist at a financial services firm
We are using Forcepoint Data Loss Prevention to prevent our organization's data from unauthorized access. Forcepoint...
Read full review of Forcepoint Data Loss Prevention »
AlexOgbalu
Director at a transportation company
Forcepoint CASB ensures that access to cloud applications is properly vetted and monitored. We have a lot of remote...
Read full review of Forcepoint CASB »
Anonymous User
Cybersecurity Engineer at a tech consulting company
My main use case for Forcepoint Next Generation Firewall has been network security and segmentation, relying on it...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
PS & Technical Manager at a tech services company
We have no big project, but we are trying to sell it in the market here. We are working with Forcepoint because there...
Read full review of Forcepoint Secure Web Gateway »
SandeepKumar33
Cyber Security Engineer at a tech services company
I have experience with Forcepoint Data Loss Prevention and Netwrix Endpoint Protector, as I am currently working with...
Read full review of Forcepoint Risk Adaptive Protection for DLP »

Review 1 of 5

Felipe Antoniazzi
Cybersecurity Engineer Lead at a healthcare company
In my field, I have been in the information security area for 17 years, and I am currently working in my position for...
Read full review of Trellix Collaboration Security »
GANESAN K
Senior Technical Engineer at a security firm
We have been distributing Trellix DLP solutions for around 5 to 6 years because we have our DLP customers. When going...
Read full review of Trellix DLP »
CESARCASTRO
Committee Of IT Cybersececurity at a energy/utilities company
We are in the energy market, specifically in energy generation. We got the Trellix EDR installed in most endpoints.
Read full review of Trellix Endpoint Detection and Response (EDR) »
Kumaresan B
Senior Technical Support Engineer at a consultancy
We block DMARC for incoming mails and have threat detection enabled to block or identify any spam mail received in...
Read full review of Trellix Email Security »
Bhupesh-Sharma
Large account Manager at a media company
We do not use Trellix Intrusion Prevention System; rather, we sell the Trellix Intrusion Prevention System solution....
Read full review of Trellix Intrusion Prevention System »

Review 1 of 5

Customer Service

SteffyJoy
Cyber Security Consultant at a tech services company
Customers that have voiced technical support could improve.
Read full review of Forcepoint Data Loss Prevention »
Vijay Bhaskara Maram
Network Engineer at a tech services company
The support from Forcepoint Next Generation Firewall is not good, their response is not quick, We have had to wait a...
Read full review of Forcepoint Next Generation Firewall »
Kunjal Haria
Systems Manager at a tech services company
I've contacted Forcepoint Email Security support, but I'm not satisfied with the answer speed. It could be a lot...
Read full review of Forcepoint Email Security [EOL] »
AlexOgbalu
Director at a transportation company
I rate Forcepoint support six out of 10. It depends on if you get support from the Indian or European side. Overall,...
Read full review of Forcepoint Data Loss Prevention »
Deepak Nagar
Manager, Strategic Alliances at a computer software company
The technical team was good. The support persons had good expertise about the product.
Read full review of Forcepoint Secure Web Gateway »
Nikunj Godawat
Deputy Manager at a energy/utilities company
Forcepoint's technical support is good, but in the future, I'd like them to provide more tutorial documentation.
Read full review of Forcepoint Secure Web Gateway »
Nataraj KS
CISO at a consumer goods company
We had a lot of discussions during the implementation phase, but those issues have been clarified. The customer...
Read full review of Forcepoint Risk Adaptive Protection for DLP »
Hassan Moussafir
Information Security Senior Expert at a insurance company
Technical support was good.
Read full review of Forcepoint Data Loss Prevention »
Nikolay Dimitrov
Cyber Security Engineer at a tech services company
Forcepoint technical support was not very good. It was some of the worst support I ever have dealt with. Basically,...
Read full review of Forcepoint CASB »
Richard Hermogeno
Channels Management Head at a financial services firm
We use third-party technical support. The turnaround time for support is slow.
Read full review of Forcepoint Data Loss Prevention »
Giang Nguyen
Product Manager
Support is quite good for this product
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Security Product Manager at a tech services company
The support is very good, they are qualified professionals.
Read full review of Forcepoint Email Security [EOL] »
Pablo-Verdina
Sales Manager at a tech services company
It is really hard to work with their customer support. For example, unlike Fortinet where you can escalate an issue...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Senior Security Consultant at a integrator
Customer Service: 2 out of 10 Technical Support: 6 out of 10
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Security Product Manager at a tech services company
Technical support is not within my scope because I work as a pre-sales representative for one of Forcepoint's partners.
Read full review of Forcepoint Next Generation Firewall »
David Overton
Sr. Director of Information Security & Enterprise Architecture at a non-profit
If I do have an issue or a support need, the organization is responsive. I'm on the East Coast, and they're on the...
Read full review of Forcepoint ONE »
Aamir Ejaz
Head of IT Department at a financial services firm
Technical support is sometimes slow to respond, and it takes longer to resolve issues. This has been true across all...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Head of Infrastructure & Cloud Section at a computer software company
I might have contacted them for some questions related to managing instances. We sometimes had problems with...
Read full review of Forcepoint Next Generation Firewall »
Aamir Ejaz
Head of IT Department at a financial services firm
My company logs tickets in the Forcepoint Data Loss Prevention support portal whenever there's an issue....
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Cybersecurity Engineer at a tech consulting company
Customer support for Forcepoint Next Generation Firewall is standard support: I open a ticket, wait a bit, and an...
Read full review of Forcepoint Next Generation Firewall »
Javier Ramirez
Network Security Specialist at a tech services company
Their technical support is great. The technicians are very experienced. We don't have any trouble with them.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Senior Security Specialist at a financial services firm
The technical support team needs to improve its engineer count because fewer engineers are working in the support team.
Read full review of Forcepoint Secure Web Gateway »
Samson Amasa
IT Infrastructure supervisor at a energy/utilities company
I have not contacted the support from Forcepoint Cloud Security Gateway.
Read full review of Forcepoint Cloud Security Gateway [EOL] »
Tharaka Athukorala
Solution Specialist at a computer software company
Forcepoint should improve its technical support. Sometimes they take a lot of time to resolve the issues.
Read full review of Forcepoint Data Loss Prevention »
Sasikumar P
Sr. Manager - IT at a manufacturing company
I used the support a couple of times and they were good. I rate the support from Forcepoint Data Loss Prevention a...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Co-Founder, CTO at a tech services company
Support by vendor is low-medium. You need to rely on yourself or your integrator.
Read full review of Forcepoint Secure Web Gateway »
Marcelo-Araujo
Cyber Security Specialist at a comms service provider
My experience with customer support has been good, and I find it to be good overall.
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Technical Security Consultant at a computer software company
We'd like some better support services.
Read full review of Forcepoint Email Security [EOL] »
Anonymous User
Technical Support Engineer at a tech services company
The technical support for Forcepoint CASB receives a rating of seven out of ten.
Read full review of Forcepoint CASB »
Anonymous User
CTO at a financial services firm
Their tech support is good. They're a 10 out of 10 in responsiveness and they're an eight out of 10 in getting the...
Read full review of Forcepoint ONE »

Review 1 of 30

AhmedEl-Tayeb
Product Manager at a tech services company
Some of our products have a first and second line owned by us. We are giving support services to the customers...
Read full review of Trellix Endpoint Security Platform »
GANESAN K
Senior Technical Engineer at a security firm
The technical support from Trellix was excellent previously, but since the rebranding, it needs improvement. When...
Read full review of Trellix DLP »
Madan Mohan
Director Operations at a tech services company
Regarding technical support, our team is also highly skilled in this area, so most of the time, when we need...
Read full review of Trellix Cloud Workload Security »
LAWAL YUSUF
IT auditor at a university
I contacted the technical support team regarding the audio system for McAfee. They haven’t responded to me yet. I...
Read full review of Trellix ESM »
Suresh Pathipatti
Senior Information Technology Administrator at a healthcare company
Technical support has been fine. We haven't really had any big problems to deal with.
Read full review of Trellix Endpoint Security Platform »
Marghoob AhmadSalik
Technical Associate at a tech services company
Customer support is good.
Read full review of Trellix DLP »
Simone Scatolini
System&Security engineer at a computer software company
They're very good. I am in contact with their support about five times a day, and they respond quickly.
Read full review of Trellix Endpoint Security Platform »
Nishant Singh Chauhan
Assitanat Manager at a financial services firm
The solution's technical support is good. During the night time, I have seen that there are some issues with the...
Read full review of Trellix DLP »
Hamada Elewa
System Engineer - Security Presales at a comms service provider
The support from FireEye Network Security is not very good. Palo Alto and Fortinet have better support. I rate the...
Read full review of Trellix Network Detection and Response »
CESARCASTRO
Committee Of IT Cybersececurity at a energy/utilities company
I have spent a lot of time with this product. I have contracted support and also have an operating control so I can...
Read full review of Trellix Endpoint Detection and Response (EDR) »
Anonymous User
Systems Architect at a educational organization
The technical support comes without charge. As a general rule, when it comes to companies, IT divisions provide...
Read full review of Trellix MOVE AntiVirus »
SenITCOn45
IT Senior Consultant at a manufacturing company
Technical support is good. They respond well, and if we send them software that we think is suspicious then they...
Read full review of Trellix Network Detection and Response »
Obaseun Awoyinfa
Security Consultant at a tech services company
While there is a need to utilize technical support, I feel it to be fair. Overall, support will point one in a...
Read full review of Trellix Endpoint Security Platform »
Anonymous User
Lead Information Technology Specialist at a healthcare company
Customer Service: very good .... Technical Support: Technical support is excellent. We've worked with them a lot over...
Read full review of Trellix Endpoint Security Platform »
Anonymous User
Cloud Security Lead at a security firm
They provide good technical support. You just need to call on the toll-free numbers. They provide two types of...
Read full review of Trellix Cloud Workload Security »
Sagi Zelinger
Professional Services Division Manager at a tech services company
Technical support is great.
Read full review of Trellix Network Detection and Response »
Kumaresan B
Senior Technical Support Engineer at a consultancy
It's proper support. So no delays. They always respond on time and the responses are informative.
Read full review of Trellix Helix Connect »
Anonymous User
Information Security Officer at a tech services company
They take a long time, and the technical person who comes from support doesn't seem to be knowledgeable. When...
Read full review of Trellix ESM »
Anonymous User
Security Product Manager at a financial services firm
For technical support, we work in two ways. We have a partner that is looking after the platform, and we have the...
Read full review of Trellix ESM »
Pankaj Nagpal
Chief Information Security Officer at a healthcare company
This is the worst technical support. Without OEM support, you can't handle this product. OEM support is mandatory,...
Read full review of Trellix Endpoint Detection and Response (EDR) »
EnriqueDiaz Jolly
Owner at a tech company
In general, technical support is good, they are usually knowledgeable. There are certain areas that you might want to...
Read full review of Trellix Collaboration Security »
Daniel Son
System Engineer at a tech vendor
I have direct contact with the support at FireEye.com. It's been helpful and responsive with my cases.
Read full review of Trellix Collaboration Security »
Juan Davila
Managing Director at a tech services company
Technical support could be better. The first level of technical support has to support about 30 or 40 products, which...
Read full review of Trellix Endpoint Security Platform »
Prasanna VA
Senior Technical Manager at a tech services company
We have been in touch with the McAfee technical support. They also struggled with a problem we had with an infected...
Read full review of Trellix Endpoint Security Platform »
VenkatKrishnan
VP - Cyber Security at a manufacturing company
Technical support I would say is average. A lot of times we've gotten standard responses from support. They don't...
Read full review of Trellix Endpoint Security Platform »
Anonymous User
Assistant Vice President at a financial services firm
Technical support could be improved. Our team worked with the product reps to coordinate requirements and deploy.
Read full review of Trellix Endpoint Security Platform »
Victor Alexandrescu
IT Consultant and Project Manager at a government
We have had issues where we had to contact technical support. While they answered ok, the timing may have been a...
Read full review of Trellix ESM »
Rajini MohanElanjselvan
Solution Architect at a tech services company
The technical support services are good. However, its response time could be better.
Read full review of Trellix Endpoint Security Platform »
Kuldeep Patel
Senior System Administrator at a computer software company
We don't get any support from McAfee. If the endpoint server is down or something is not working, or the data is not...
Read full review of Trellix Endpoint Security Platform »
Archie Scorgie
Information Security Senior Advisor at a energy/utilities company
We do get quick responses from support. However, it sometimes takes a bit longer to reach the final solution,...
Read full review of Trellix Endpoint Security Platform »

Review 1 of 30

Technical Support

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