Compare Fortinet vs HashiCorp

Fortinet

Based on 1983 reviews.

HashiCorp

Based on 76 reviews.

Overview

Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.

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Sample Customers

Popular Solutions

Fortinet FortiGate

170 reviews

Fortinet FortiGate-VM

39 reviews

Fortinet FortiAnalyzer

28 reviews

HashiCorp Terraform

13 reviews

HashiCorp Vault

5 reviews

HashiCorp Cloud Platform (HCP)

4 reviews

Top Industries

Computer Software Company

14%

Comms Service Provider

Manufacturing Company

Financial Services Firm

19%

Computer Software Company

12%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anoop K Jayan
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
We work with some other Fortinet tools including EDR, XDR, ADC, and more. EDR is used by our team only for one...
Read full review of Fortinet FortiEDR »
LuayHlaleh
Information Technology Team Lead at TechnoPeak
Our customers' main use cases for Fortinet FortiWLM come from three classes. We have clients that pay attention to...
Read full review of Fortinet FortiWLM »
SyedQuadri
IT director at Sajaya Medical Care Services
Since I was having FortiManager and everything, Fortinet FortiExtender was suggested by the vendor. I went through it...
Read full review of Fortinet FortiExtender »
LalitKumar10
Head Vice President, Delivery at Gehnax Technologies LLP
FortiSASE is used to achieve zero trust on the network side where clients use the VPN part, private access of...
Read full review of FortiSASE »
Apaar Bhola
Network Security Engineer/ Firewall Engineer at Charter Communications
Using Fortinet FortiManager in AWS is different than working on the Google Cloud platform. In previous roles, it was...
Read full review of Fortinet FortiManager »

Review 1 of 5

Eugene Paden
CTO at a computer software company
I use it to deploy our Kubernetes clusters and Boomi as well. I can run Boomi by itself and not worry about Terraform...
Read full review of HashiCorp Terraform »
Anand-Awasthi
Cloud Solutions Architect at IBM
The main use cases for HashiCorp Vault are dynamic secrets and certificate management, which provide security, such...
Read full review of HashiCorp Vault »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
SravaniVelagapudi
DevOps Engineer at a financial services firm
We use HashiCorp Cloud Platform (HCP) Terraform to deploy our infrastructure into Microsoft Azure Cloud. We design...
Read full review of HashiCorp Cloud Platform (HCP) »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

Customer Service

SelormAhiataku
System&Network Administrator at All Limited Solutions
The solution's technical support is responsive, but the only issue is you need to be specific with your problem. If...
Read full review of Fortinet FortiGate-VM »
OcheEluma
Vice President of Infrustructure at Core Technologies Limited
Their support is generally good, around a seven out of ten. They have a structured support system where you need to...
Read full review of Fortinet FortiWeb »
AMITKUSHWAHA
Optical Fiber Splicer at Tachyon Broadband
Technical support is good, however, they do not respond quickly. They respond late. When we log the case, there's no...
Read full review of Fortinet FortiGate »
Dino R
System Administrator at a insurance company
They are quite helpful. But I think because our department is quite stable and configured correctly, we are rarely...
Read full review of Fortinet FortiWeb »
Boaz Katabazi
Network &Security Engineer at Natioanal Drug Authority Uganda
The customer support is quite responsive, although sometimes delayed by time zone differences. They provide sessions...
Read full review of Fortinet FortiNAC »
Vishwajeet Pandey
senior technical administrator at Ogma Consulting
Customer support needs improvement in terms of speed and reliability.
Read full review of Fortinet FortiSwitch - Data Center »
Mouzong Francis
Technical manager at SANCFIS FASO
Customer support could be improved as their response times can be quite slow.
Read full review of Fortinet FortiNAC »
Mostafa Nawar
Senior Network & Security Engineer at a logistics company
Technical support is great. I called them twice in the last month and they were very helpful and responsive.
Read full review of Fortinet FortiGate »
Jozef Beliansky
Network engineers at a government
Technical support is excellent with Fortinet FortiAuthenticator.
Read full review of Fortinet FortiAuthenticator »
ZaidoonAbuhanak
SALES PRODUCT MANAGER at NOURNET
With technical support, I often direct tickets to them in terms of licensing, and within a maximum of two to three...
Read full review of Fortinet FortiSIEM »
Sakthivel Kannan
Assistant Manager at Sify Technologies
Technical support has been good in general. They are helpful and responsive. I have no complaints in regard to their...
Read full review of Fortinet FortiOS »
GaryRollie
Principal at Senior Solutions Engineer
The solution's technical support is very knowledgeable.
Read full review of FortiSASE »
Githin George
Assistant Manager at Ingram Micro
I rate Fortinet support seven out of 10. Sometimes it takes a while to get a response. Maybe it's because they have...
Read full review of Fortinet FortiGate Cloud »
Anonymous User
Vice President Global Technology Infrastructure Automation at a financial services firm
Fortinet is good, however, as they get into security analytics, while their support is okay, sometimes it requires...
Read full review of Fortinet FortiSOAR »
Anonymous User
Network and Security Manager at a consumer goods company
The response is very quick and they can visually resolve our problems in a short period.
Read full review of Fortinet FortiGate »
Tanveer Pandit
General Manager at Vodafone Idea Ltd.
The support from Fortinet FortiGate-VM is excellent, it is one of their strongest points. I rate the support from...
Read full review of Fortinet FortiGate-VM »
Bassam Alsabri
Network Engineer at PTC (Public Telecomuncation Corporation)
If we run into issues, we can contact support. They are helpful and responsive.
Read full review of Fortinet FortiGate »
Anonymous User
Solutions Architect at a computer software company
Every response from Fortinet is quite good and according to their SLAs.
Read full review of Fortinet FortiWeb »
Anonymous User
Security Expert at a tech services company
Technical support is average; it could improve.
Read full review of Fortinet FortiWeb »
Mohamed Hasheemudeen
Manager IT Solutions Delivery at AL HIBA INFORMATION TECHNOLOGY SERVICES
Sometimes it is difficult to get support. It can take time to get an answer to our problems. They don't always know...
Read full review of Fortinet FortiOS »
Anonymous User
Consultant Information Technology at a tech company
Technical support is very good. Fortinet professionals are well trained.
Read full review of Fortinet FortiGate »
Anonymous User
Security Technical Manager at a tech services company
Customer support is friendly and has a good team.
Read full review of Fortinet FortiSandbox »
Claude Mualuko
Information Security Engineer at a tech services company
Support is amazing.
Read full review of Fortinet FortiGate »
KofiOtchere
Security Architect - SME at Rrivate Entrepreneur
I rate the support from Fortinet FortiOS a four out of five. There is some room for improvement in the support.
Read full review of Fortinet FortiOS »
SHAMIK GHOSH
Associate Director, IT at Khaitan & Co LLP
The documentation for Fortinet FortiOS is available on their website, and the Fortinet book is enough for handling...
Read full review of Fortinet FortiOS »
Dilip_Kumar
Service Delivery Manager at ZAVASI TECHNOLOGIES PVT LTD
Once you have a subscription, it works. After that, you open tickets with their technical support. There's no other...
Read full review of Fortinet FortiWLM »
Anonymous User
Security Consultant at a university
Fortinet's technical support is pretty slow and kind of delays itself when you have quick questions.
Read full review of Fortinet FortiWeb »
Anonymous User
Owner
Technical support is good.
Read full review of Fortinet FortiGate »
Anonymous User
IT Manager at a tech services company
Generally, the technical support is very good. I know some people that work for Fortinet and we haven't had any...
Read full review of Fortinet FortiAuthenticator »
Anonymous User
Security Analyst at a tech services company
Technical support is 9/10.
Read full review of Fortinet FortiGate »

Review 1 of 30

Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Mohammed Fareed
Azure DevOps Lead at DXC Technology
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
KishoreKumar1
Architect at Accenture
The product's technical support is good.
Read full review of HashiCorp Vault »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
Vishv Gajjar
Global BD & Partner Alliance at a tech services company
I haven't contacted technical support yet.
Read full review of HashiCorp Cloud Platform (HCP) »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
UsmanAhmad
Principal DevOps Engineer at 10Pearls.
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
Eryk Lawyd
Tech Lead DevSecOps at Letsbank
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
SravaniVelagapudi
DevOps Engineer at a financial services firm
We have not used support from HashiCorp Cloud Platform (HCP). Documentation is good but can be more descriptive for...
Read full review of HashiCorp Cloud Platform (HCP) »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
Govinda Raju
AWS Engineer at Unemployed
My company employs seniors with extensive experience for complicated issues, but I have not escalated any questions...
Read full review of HashiCorp Terraform »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
BernardParinas
Consultant at Accenture
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
Anonymous User
Cloud Architect at a tech vendor
Whenever we face any issues, we escalate it to HashiCorp technical support, and we get that support. We have regular...
Read full review of HashiCorp Terraform »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »
Mykola Pelyp
Senior Azure DevOps Engineer at SoftServe Ltd.
We use the free open-source version of Terraform so it can take time to resolve problems. The issues are generally...
Read full review of HashiCorp Terraform »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »
Akshay Sarode
DevOps Engneer at SCL IT Technologies Pvt Ltd
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
ManishKumar10
Cloud Architect at a tech services company
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
Anonymous User
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »
Mohamed Anees
Lead DevOps Engineer at Etisalat
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »

Review 1 of 30

Technical Support

No Data Available

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