Compare Fortinet vs HashiCorp

Fortinet

Based on 1787 reviews.

HashiCorp

Based on 71 reviews.

Overview

Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.

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Sample Customers

Popular Solutions

Fortinet FortiGate

48 reviews

Fortinet FortiGate-VM

34 reviews

Fortinet FortiClient

24 reviews

HashiCorp Terraform

21 reviews

HashiCorp Vault

10 reviews

HashiCorp Cloud Platform (HCP)

3 reviews

Top Industries

Educational Organization

18%

Computer Software Company

14%

Comms Service Provider

Financial Services Firm

20%

Computer Software Company

14%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

IgnitiusMolepo
Senior IP Network Defense at MTN
FortiGate Cloud is used for web application firewall, DDoS protection, intrusion prevention, and indicator of...
Read full review of Fortinet FortiGate Cloud »
Yati Gharat
Chief Technology Officer at Litmus
We are a Managed Service Provider. We manage the services of multiple clients. We manage multiple technologies. We...
Read full review of Fortinet FortiAP »
SherifAbdelrahman
IT Director at Rabbit Mart
I use it for retail business. We are using the FortiSwitch solution for our voice switches and access points as well.
Read full review of Fortinet FortiSwitch - Secure Access »
Carlos Vitrano
Cloud security director at Medallia
We are covering cloud security posture management and run-time detection as well, so there are two flavors. It is...
Read full review of Lacework FortiCNAPP »
MohamedTalbi
Security Architect at Bouygues Telecom Mobile
FortiManager is used to facilitate the administration of FortiGate equipment. There are many features to automate...
Read full review of Fortinet FortiManager »

Review 1 of 5

Eugene Paden
CTO at a computer software company
I use it to deploy our Kubernetes clusters and Boomi as well. I can run Boomi by itself and not worry about Terraform...
Read full review of HashiCorp Terraform »
Venkateswarareddy Sanikommu
DevSecOps Engineer at Hamilton Capital Holding
I use HashiCorp Terraform Cloud for Packer. I use the solution in my company to deploy infrastructures.
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
My primary use case for HashiCorp Vault is secret management. I keep my secrets away from the cluster in Vault, which...
Read full review of HashiCorp Vault »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

Customer Service

Uri Harf
Technical Presales at A.G.A.S. מחשוב ותקשורת לעסקים
Support is excellent. There is local support through the distributor, which is efficient and provides a friendly...
Read full review of FortiGate Cloud-Native Firewall (FortiGate CNF) »
Sunil Kumar Nair
Director Of Information Technology at Al Falah University
I used the Fortinet FortiGate support a long time ago. There was a small feature that was not functioning as per the...
Read full review of Fortinet FortiGate »
Juraj Elias
Chief Core Network Architect at O2 Netwirks
The tool's technical support is good.
Read full review of Fortinet FortiGate-VM »
Gautam Sen
General Manager & Head Electronic Network Executive at Blue Dart
I rate the support from Fortinet FortiOS a five out of five.
Read full review of Fortinet FortiOS »
LinhNguyen7
IT Manager at PTECH
I get support for the product from the solution's website. I also get local support from a solution company that...
Read full review of Fortinet FortiAnalyzer »
FeliksChertok
Chief engineer at Arnatel
I rate the technical support a seven out of ten. The support does open a case when an issue is raised, but since it...
Read full review of FortiGate Next Generation Firewall (NGFW) »
Simon KONAN
Network engineer at DIRECTION GÉNÉRALE DES IMPÔTS - DGI
I have never spoken to the solution's technical support because I use it as an end user. When we have some trouble...
Read full review of Fortinet FortiProxy »
GHAZANFAR ALI
Senior Security Sales Engineer at BT - British Telecom
The technical support is very supportive.
Read full review of Fortinet FortiGate SWG »
Fahad Zuberi
Deputy General Manager ICT Presales at Spartan tech
Support is very good. They provide timely support to the customer. Overall, I rate the solution a nine out of ten.
Read full review of Fortinet FortiMail »
Sohaib Ansar
Manager Consulting Services at DWP Technologies
The support from Fortinet FortiNAC needs to be improved around the world. The response time is too long. The support...
Read full review of Fortinet FortiNAC »
LinhNguyen7
IT Manager at PTECH
The customer service team is helpful. They have good technicians.
Read full review of Fortinet FortiGate SWG »
Cletus Okolie
Senior Network Associate at AMCON, Inc.

Read full review of Fortinet FortiToken »
Anand Navik
Technical Specialist at a tech services company
Most of the time, they are helpful, but there are times when they don't resolve an issue right away. They take the...
Read full review of Fortinet FortiGate »
Anonymous User
Founder / Principal at a tech services company
Their technical support is very good. I would rate them a four out of five.
Read full review of Fortinet FortiGate »
Anonymous User
Information security officer at a financial services firm
Fortinet support is very good.
Read full review of Fortinet FortiWeb »
Lindsay Mieth
CISO at a religious institution
The technical support is very good.
Read full review of Fortinet FortiGate-VM »
Rajiv John
Director at MICROLOGIC NETWORKS PRIVATE LIMITED
The technical support is very good. We're satisfied with their level of support. They are quite responsive and...
Read full review of Fortinet FortiGate »
Mohd Fauzan Rahim
Senior Network Engineer at a tech vendor
The technical support from Fortinet is rated as nine out of ten.
Read full review of Fortinet FortiClient »
Anonymous User
Tech Writer
I have not engaged ADC support.
Read full review of Fortinet FortiADC »
Anonymous User
Senior Security Consultant at a tech services company
Fortinet's support is good.
Read full review of Fortinet FortiManager »
MnG32
Manager and General Attorney
We have guys who are certified to work with Fortinet, so right now it's fine with them. We never really have serious...
Read full review of Fortinet FortiGate »
MichaelProcyshyn
IT Director at park holidays uk
The times where we used tech support to run through the installation, the setup, the testing, they were first-rate....
Read full review of ShieldX »
Piyush-Patel
Senior Technical Support Executive
I have been in contact with technical support a few times, although it was for known product issues that required...
Read full review of Fortinet FortiWLM »
FahadZuberi
Presale lead at a tech services company
The technical support from Fortinet is very good. Their resolution time is timely, and they provide solutions...
Read full review of Fortinet FortiToken »
Anonymous User
Network Engineer at a tech services company
The support from Fortinet is awesome when we receive it, but we often find ourselves waiting in a queue.
Read full review of Fortinet FortiAP »
Ahmed Mahmoud
Technology Consultant Team Head at Ignite Solutions
This solution is so stable that we have not had any problems and never needed to contact technical support.
Read full review of Fortinet FortiNAC »
Anonymous User
ICT Department at a energy/utilities company
Technical support is pretty good.
Read full review of Fortinet FortiSandbox »
Drissa DOUMBIA
Network Security Engineer at Technicom Mali
We don't use tech support often since we already are an integrator and we have expertise in it. For cases where we...
Read full review of Fortinet FortiSwitch - Secure Access »
Anonymous User
Partner at a security firm
I'm not using the vendor's technical support. Mostly we have our own in-house resources. I cannot tell if are they...
Read full review of Fortinet FortiSIEM »
Reviewer7009881
Independent Consultant
I have contacted Fortinet's technical support and found them to be pretty responsive and fast. I rate the technical...
Read full review of Fortinet FortiSandbox »

Review 1 of 30

PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Vishv Gajjar
Global BD & Partner Alliance at a tech services company
I haven't contacted technical support yet.
Read full review of HashiCorp Cloud Platform (HCP) »
Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
Eryk Lawyd
Tech Lead DevSecOps at Letsbank
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
Olajide Olusegun
Network Team Lead at Atlas Security
I did not use the technical support from the vendor.
Read full review of HashiCorp Terraform »
Mohammed Fareed
Azure DevOps Lead at DXC Technology
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
UsmanAhmad
Principal DevOps Engineer at 10Pearls.
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
Mohamed Anees
Lead DevOps Engineer at Etisalat
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
Chendrayan Venkatesan
Cloud Automation Engineer at Shell
Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't...
Read full review of HashiCorp Terraform »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Ruwan Senarathne
Technical Lead at Fortude.co
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Mykola Pelyp
Senior Azure DevOps Engineer at SoftServe Ltd.
We use the free open-source version of Terraform so it can take time to resolve problems. The issues are generally...
Read full review of HashiCorp Terraform »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
BernardParinas
Consultant at Accenture
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
Anonymous User
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »

Review 1 of 30

Technical Support

No Data Available

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