Compare Fortinet vs HashiCorp

Fortinet

Based on 2030 reviews.

HashiCorp

Based on 93 reviews.

Overview

Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.

Information Not Available

Sample Customers

Popular Solutions

Fortinet FortiGate

156 reviews

Fortinet FortiGate-VM

38 reviews

Fortinet FortiWeb

29 reviews

HashiCorp Terraform

13 reviews

HashiCorp Vault

12 reviews

HashiCorp Cloud Platform (HCP)

10 reviews

Top Industries

Computer Software Company

13%

Comms Service Provider

Manufacturing Company

Financial Services Firm

18%

Computer Software Company

11%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

HameedAhmed
Joint Director at a non-profit
I am familiar with Fortinet FortiWeb, and I'm working with the product. I have been using Fortinet FortiWeb in my...
Read full review of Fortinet FortiWeb »
Anoop K Jayan
Web Relationship Manager (WRM) at a comms service provider
We work with some other Fortinet tools including EDR, XDR, ADC, and more. EDR is used by our team only for one...
Read full review of Fortinet FortiEDR »
LuayHlaleh
Information Technology Team Lead at a tech services company
Our customers' main use cases for Fortinet FortiWLM come from three classes. We have clients that pay attention to...
Read full review of Fortinet FortiWLM »
Mitul-Shah
Associate Director IT Operations at a financial services firm
I would recommend Fortinet FortiOS for a small to mid-sized company, anywhere up to the employee size of 500 or...
Read full review of Fortinet FortiOS »
Karel Ondracek
Network Administrator at a manufacturing company
I am the network administrator at THK Rhythm Automotive.
Read full review of Fortinet FortiGate-VM »

Review 1 of 5

Manish Indupuri
senior DevOps engineer at a tech services company
In our organization, we implement HashiCorp Vault to securely manage and centralize all application and...
Read full review of HashiCorp Vault »
Vaishnavi Pramod Isasre
DevOps Cloud Engineer at a consultancy
The usual use cases for HashiCorp Terraform that I work with mostly include automating tasks such as provisioning...
Read full review of HashiCorp Terraform »
Rajib Aich
SR. systems specialists at a financial services firm
My main use case for HashiCorp Cloud Platform (HCP) is that we used HashiCorp Consul and HashiCorp Vault. HashiCorp...
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Anonymous User
Cloud Engineer at a manufacturing company
My main use case for HashiCorp Consul is a proof of concept. I am trying to see how HashiCorp Consul enables our...
Read full review of HashiCorp Consul »

Review 1 of 5

Customer Service

Jozef Beliansky
Network engineers at a government
We have technical support in my local language. The person who assists us is senior and he's a master of...
Read full review of Fortinet FortiManager »
AhmedAboalassaad
Network & Security Team Head at a comms service provider
The support from Fortinet FortiGate is great. When I have an issue with the support team, it is when I can't...
Read full review of Fortinet FortiGate »
Shahnawaz Nusrat
Head Of Technical Operations at a tech services company
Forti technical support rates as an eight out of ten. First level support is always good. The RMA process is very...
Read full review of Fortinet FortiAP »
Ahmed Auf
Cybersecurity SNB Technical Manager at a tech services company
In Egypt, the Fortinet support team assists us quickly. If we encounter any bugs, they inform us of the recommended...
Read full review of Fortinet FortiWLM »
Seth Kumar
Manager-IT Infrastructure at a wellness & fitness company
We are not very pleased with the support. It could be better.
Read full review of Fortinet FortiOS »
Kamal Jain
Director at a logistics company
I don't know about the solution's technical support since Fortinet FortiSwitch - Secure Access is a product that is...
Read full review of Fortinet FortiSwitch - Secure Access »
Jim Shank
VP of Engineering Security at a tech services company
We have contacted their tech support on multiple occasions. They're very good, very timely in terms of responding....
Read full review of FortiCNAPP »
Olajide Olusegun
Network Team Lead at a tech services company
When we encountered a FortiGate Firewall that had expired, our client asked for a new license. The response from...
Read full review of Fortinet FortiSwitch - Secure Access »
SherifAbdelrahman
IT Director at a tech services company
My local support is working fine, and I have my connection with my account manager in the public company of Fortinet.
Read full review of Fortinet FortiSwitch - Secure Access »
Marghoob AhmadSalik
Technical Associate at a tech services company
Support is great.
Read full review of FortiSASE »
Raghu Chandra Das
Network & System Administrator at a insurance company
The support from Fortinet FortiOS has been good. They had the knowledge and professionalism.
Read full review of Fortinet FortiOS »
Taha Turkestani
Senior IT specialist at a import and exporter
We have not yet needed technical support.
Read full review of Fortinet FortiGate »
Borey Soen
Networks & Securities solutions Supervisor at a manufacturing company
I have experience contacting the technical support for Fortinet FortiManager. I'm giving the team an eight out of ten...
Read full review of Fortinet FortiManager »
BrunoClicque
CEO at a media company
We have a local team providing technical support. It is quite easy to reach them and raise the queries.
Read full review of Fortinet FortiSwitch - Secure Access »
Nasir Akbar
Presales Engineer at a tech services company
Fortinet provides very good support and services for everyone regarding future updates of Fortinet FortiWeb.
Read full review of Fortinet FortiWeb »
Pravin Mandlik
Director at a tech services company
We expect a little skillset from the partner as well. However, if we raise the ticket, it becomes much easier, and we...
Read full review of Fortinet FortiGate »
FarooqSarwar
Director at a consultancy
I am extremely dissatisfied with the support and would like to see a faster response time. I would rate it four out...
Read full review of Fortinet FortiEDR »
Anonymous User
Security Consultant at a tech services company
Eight out of 10.
Read full review of Fortinet FortiWeb »
Anonymous User
Co-Founder at a tech services company
We have had a couple of technical support cases, and support has not been a problem.
Read full review of Fortinet FortiMail Cloud »
Anonymous User
Project manager at a comms service provider
Their technical support is good.
Read full review of Fortinet FortiGate-VM »
Anonymous User
Technical Project Manager at a tech services company
The customer service and support are very good. Once we create a ticket, we can contact them using the ticket number,...
Read full review of Fortinet FortiGate »
Lloyd Fearn
Technical Lead at a tech services company
We have had no issues to date.
Read full review of Fortinet FortiOS »
Anonymous User
Network Administrator at a university
Customer Service leaves a lot to be desired. Most times the engineers blame the customer’s network even even before...
Read full review of Fortinet FortiNAC »
Anonymous User
IT Support Engineer at a consumer goods company
I rate the level of technical support 9/10.
Read full review of Fortinet FortiWeb »
Drissa DOUMBIA
Network Security Engineer at a tech services company
I don't usually have problems with this solution so I rarely test the support features. I cannot evaluate the support...
Read full review of Fortinet FortiAuthenticator »
Anonymous User
Senior Information Security Engineer
I rate technical support 8.5/10.
Read full review of Fortinet FortiWeb »
Anonymous User
Senior Developer, Project Manager at a tech services company
I have even contacted technical support once.
Read full review of Fortinet FortiWeb »
ACHIL TOKO
Consultant at a consultancy
When you have some problem, they are always available to help.
Read full review of Fortinet FortiManager »
MauricioCorrêa
Full support analyst at a tech services company
The technical support varies with the product in question. The support for FortiGate appliances is relatively good...
Read full review of Fortinet FortiGate-VM »
Anonymous User
Owner at a security firm
Their support is getting better. Right now it is not that good. Fortinet was never big on technical support. I think...
Read full review of Fortinet FortiEDR »

Review 1 of 30

Rajib Aich
SR. systems specialists at a financial services firm
Customer support was great.
Read full review of HashiCorp Cloud Platform (HCP) »
Rakib Mahmood
Chief Technology and Strategy Officer at a aerospace/defense firm
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Eryk Lawyd
Tech Lead DevSecOps at a financial services firm
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Manish Indupuri
senior DevOps engineer at a tech services company
We have not reached out to customer support much, but we have reached out for a few issues in the initial setup. We...
Read full review of HashiCorp Vault »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
Bonface Shisakha
IT Security Engineer at a security firm
I have not had any interactions with customer support for HashiCorp Vault, but I appreciate the level of effort that...
Read full review of HashiCorp Vault »
Santhosh C
Lead Infrastructure Consultant at a tech vendor
The customer support for HashiCorp Vault is good.
Read full review of HashiCorp Vault »
Mohammed Fareed
Azure DevOps Lead at a tech vendor
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
Sharukhan Nadagoud
Associate Consultant at a consultancy
I have not interacted with customer support for HashiCorp Vault because I have not encountered any issues that...
Read full review of HashiCorp Vault »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at a tech services company
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
Ruwan Senarathne
Technical Lead at a tech services company
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Anonymous User
Director, Information Technology Audit at a financial services firm
I've not interacted with the customer support team for HashiCorp Cloud Platform (HCP).
Read full review of HashiCorp Cloud Platform (HCP) »
Anonymous User
Enterprise Cloud Operations Lead at a tech vendor
The customer support for HashiCorp Vault is very good, and its documentation is also very good; the documentation for...
Read full review of HashiCorp Vault »
Anonymous User
Database Administrator at a financial services firm
The customer support has been good so far; I have no complaints.
Read full review of HashiCorp Cloud Platform (HCP) »
Anonymous User
Account technical leader at a tech vendor
I did not need to use customer support.
Read full review of HashiCorp Cloud Platform (HCP) »
Alok M
IAM Consultant at a tech vendor
I have not interacted with any customer support team.
Read full review of HashiCorp Vault »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
Akshay Sarode
DevOps Engneer at a tech services company
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »
Anonymous User
Cloud Engineer at a manufacturing company
I have not interacted with customer support yet.
Read full review of HashiCorp Consul »
BernardParinas
Consultant at a consultancy
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
Anonymous User
Senior Information Technology System Analyst at a tech services company
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
Chendrayan Venkatesan
Cloud Automation Engineer at a energy/utilities company
Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't...
Read full review of HashiCorp Terraform »
Mohamed Anees
Lead DevOps Engineer at a comms service provider
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
Govinda Raju
AWS Engineer at a tech services company
My company employs seniors with extensive experience for complicated issues, but I have not escalated any questions...
Read full review of HashiCorp Terraform »

Review 1 of 30

Technical Support

No Data Available

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