Compare Fortra vs GigaSpaces

Fortra

Based on 195 reviews.

GigaSpaces

Sample Customers

GigaSpaces Smart DIH

Wolters Kluwer Health, Avanza Bank, Amdoc, Charles Schwab, Kohl's, Goldman Sachs, Avaya, Morgan Stanley, Societe General

Popular Solutions

GoAnywhere MFT

63 reviews

Fortra's Automate

18 reviews

Globalscape EFT

4 reviews

Top Industries

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Comms Service Provider

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anuj Bhagwat
Dev Ops Engineer at a computer software company
Our use case is sharing the file with multiple users. It's a centralized file share system.
Read full review of GoAnywhere MFT »
Jane Rachma Kiniti
IT Project Manager at a retailer
My main use case for Automate is automating my everyday tasks, such as reporting, task assignment, and updating...
Read full review of Fortra's Automate »
Syed Mubeen
Cyber Security Researcher at a tech services company
The main use case for Digital Guardian is for endpoint DLP, as it is the product for endpoint-level DLP and is one of...
Read full review of Digital Guardian »
Ravi Kumar Dake
Software Developer at a computer software company
Basically, Globalscape EFT is used for file management transfer, and we use the secure protocol. First, we begin with...
Read full review of Globalscape EFT »
Anonymous User
Cyber Security Engineer at a tech services company
I use it a lot for independent research. I have a copy with me on my Kali box. There’s a good reason that it’s...
Read full review of Fortra's Cobalt Strike »

Review 1 of 5

No Data Available

Customer Service

BahatiAsher Faith
Software Developer at a tech vendor
Their support is excellent. You can raise a support ticket, and within four hours, you'll have a response. Because...
Read full review of Fortra's Automate »
Anabel Marco
Account Director at a tech services company
I rate Fortra customer service eight out of 10. We are based in Barcelona, where they have their European...
Read full review of Fortra's Automate »
Brando Diego
System Engineer/Consultant at a tech consulting company
The solution's technical support can be frustrating for a user. I rate the technical support a seven to eight out of...
Read full review of Fortra's Digital Guardian »
Jane Rachma Kiniti
IT Project Manager at a retailer
I would rate the technical support an eight out of ten.
Read full review of Fortra's Automate »
Haider Khan
Senior Manager at a computer software company
The customer support for GoAnywhere MFT is good.
Read full review of GoAnywhere MFT »
Nayan More
Senior Cloud Engineer at a construction company
I have not contacted technical support regarding GoAnywhere MFT, but I have technical support available.
Read full review of GoAnywhere MFT »
Prashant Fauzdar
Senior Solution Lead at a healthcare company
Their technical support is good. Responses are not really instantaneous, but they respond within their SLA. They...
Read full review of GoAnywhere MFT »
Jayamahavarshini S
Software Engineer Intern at a university
I struggled initially while setting the automation process, and at that time I needed customer support. There is live...
Read full review of GoAnywhere MFT »
Max Byrd
Sr. Application Specialist Software Engineer at a computer software company
I probably contacted technical support during the initial part of the process, but I do not specifically recall those...
Read full review of GoAnywhere MFT »
Vinayak Hariharan
Robotic Process Automation Developer at a security firm
The tech support from the vendor side has been excellent. We can submit a support ticket and we will receive a...
Read full review of Fortra's Automate »
Anonymous User
Managing Director at a tech vendor
I have not been in contact with technical support.
Read full review of Fortra's Agari »
Anonymous User
System Administrator II at a outsourcing company
The organization has ways to listen to its customers and providing that feedback is working as the company listens...
Read full review of GoAnywhere MFT »
Koffi Martial Assouman
Pre-Sales Support Engineer at a tech services company
We're really satisfied with customer service and support.
Read full review of Fortra's Clearswift Secure Web Gateway »
George Pate
Facility Manager at a tech services company
We were in constant communication with Alert Logic's technical support team, depending on whether we needed to add...
Read full review of Fortra's Alert Logic MDR »
Anonymous User
Continuous improvement coordinator at a insurance company
They are good.
Read full review of Fortra's Automate »
Anonymous User
Assistant IT Manager at a manufacturing company
I can reach the support team easily via email or phone calls. The resolution process varies depending on the...
Read full review of Fortra's Automate »
Ravi Kumar Dake
Software Developer at a computer software company
I rate the Fortra support or customer service as a seven because the support was there every time. When we log a...
Read full review of GoAnywhere MFT »
Robert Girth
Chief Technology Officer at a transportation company
Their support definitely has your back in getting things sorted out. They are very responsive and have been able to...
Read full review of Fortra's Automate »
Jay Triche
Senior Developer/Analyst at a retailer
The technical support has been fine. It has been useful each time we've reached out to them, unless we find a little...
Read full review of GoAnywhere MFT »
Matt_Dunleavy
Senior System Administrator at a tech vendor
I have used Barkley's technical support and it is helpful but there's a bit of a delay in the response time. Because...
Read full review of Barkly [EOL] »
Jorge Terrero
Lead Developer at a construction company
The support from them has been amazing. They're always on top of things. We call whenever we need something, and if...
Read full review of GoAnywhere MFT »
Anonymous User
Senior Tech Analyst at a financial services firm
I never contacted them. We had an on-site team for that, but I have attended calls with them. They are very prompt....
Read full review of GoAnywhere MFT »
Anonymous User
Business Analyst at a tech services company
I haven't really had much experience with technical support, as I haven't used the product that much or for that...
Read full review of Fortra's Automate »
Alexey Supryaga
System Administrator at a retailer
Over three years of using the solution, we contacted technical support three or four times maximum. The most recent...
Read full review of GoAnywhere MFT »
Anonymous User
Observability & Monitoring Engineer at a retailer
First-level support for GoAnywhere MFT would rate about a seven for skill level. Second-level support, after waiting...
Read full review of GoAnywhere MFT »
SumeshGansar
Senior Lead-Product Marketing at a tech vendor
I have contacted the customer support of GoAnywhere MFT quite a few times. The customer support team is very kind and...
Read full review of GoAnywhere MFT »
Alaina Callahan
Information Technology Manager at a consultancy
I have called them up, and their team is very responsive and very thorough.
Read full review of Fortra's Alert Logic MDR »
Anonymous User
VP/Core System Support Manager at a financial services firm
Their tech support is pretty good in responding to us and in helping us to work through any issues that might crop...
Read full review of GoAnywhere MFT »
Anonymous User
Cloud Engineer II at a tech vendor
I have not had a reason to contact technical support, so I cannot comment on that aspect.
Read full review of Fortra's Automate »
Andrian Lubimov
SVP of Networking and Operations at a comms service provider
Their technical support is pretty decent. I would probably rate them a seven or an eight out of ten. When you have...
Read full review of Fortra's Intermapper »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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