Compare Fortra vs Invicti

Fortra

Based on 232 reviews.

Invicti

Based on 69 reviews.

Latest Research

Buyer's Guide

Fortra Tripwire IP360 vs. Invicti Web + API

September 2026

Invicti Web + API vs. Fortra Tripwire IP360

Updated: September 2026

Sample Customers

Fortra Tripwire IP360

1. Aetna 2. Accenture 3. Adidas 4. AIG 5. Airbus 6. Akamai 7. Amazon 8. American Express 9. Aon 10. Apple 11. ATT 12. Autodesk 13. Bank of America 14. Barclays 15. Bayer 16. Bechtel 17. BlackRock 18. Boeing 19. BNP Paribas 20. Cisco 21. CocaCola 22. Comcast 23. Dell 24. Deutsche Bank 25. eBay 26. ExxonMobil 27. FedEx 28. Ford 29. General Electric 30. Google 31. HP 32. IBM

Fortra's Vulnerability Management

Keesal Young & Logan, Tulane University

Invicti Web + API

Joomla!, Digicure, Team Random, Credit Suisse, Samsung, Air New Zealand

Invicti

Samsung, The Walt Disney Company, T-Systems, ING Bank

Popular Solutions

88 reviews

22 reviews

3 reviews

7 reviews

4 reviews

1 reviews

Top Industries

Outsourcing Company

12%

Financial Services Firm

10%

Manufacturing Company

Construction Company

Manufacturing Company

11%

Financial Services Firm

11%

Comms Service Provider

10%

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anuj Bhagwat
Dev Ops Engineer at a computer software company
Our use case is sharing the file with multiple users. It's a centralized file share system.
Read full review of GoAnywhere MFT »
Mohamed Abdel-Hassanein
Co-Founder and Business Development at TeCrypt
The most important use case for my clients in Fortra's Digital Guardian is that it consolidates two products into a...
Read full review of Fortra's Digital Guardian »
Syed Mubeen
Cyber Security Researcher at a tech services company
The main use case for Digital Guardian is for endpoint DLP, as it is the product for endpoint-level DLP and is one of...
Read full review of Digital Guardian »
Derrick Aiine
Information Technology Manager at Benchmac Safety Services Ugand
I use Fortra's Automate to automate our workflows and reports mainly. For example, we normally task it to generate...
Read full review of Fortra's Automate »
Anonymous User
Cyber Security Engineer at a tech services company
I use it a lot for independent research. I have a copy with me on my Kali box. There’s a good reason that it’s...
Read full review of Fortra's Cobalt Strike »

Review 1 of 5

Rahul Kumar
Senior Engineer - Penetration Tester at a government
I have been using Acunetix for more than five years, as I used it in both my previous company and my current company....
Read full review of Invicti Web + API »
Mohamed Abdel-Hassanein
Co-Founder and Business Development at TeCrypt
My client's biggest use case for the product involves privacy issues, so I prefer not to mention customer names....
Read full review of Kondukto [EOL] »
PrashantUppuluri
Solution Architect at a tech services company
I have worked on a couple of products, specifically in web application security. I have worked on Invicti, and with...
Read full review of Invicti »

Review 1 of 3

Customer Service

Jayamahavarshini S
Software Engineer Intern at a university
I struggled initially while setting the automation process, and at that time I needed customer support. There is live...
Read full review of GoAnywhere MFT »
Chetan Yelve
Software Engineer at Cateina Technologies
I contacted the technical support for Fortra's Automate once, and they are very knowledgeable about their product and...
Read full review of Fortra's Automate »
Ibukun Shweta
DevOps Engineer at Teksphere Global Services Limited
In terms of customer support, I find them responsive and helpful. I would rate the customer support an 8 out of 10...
Read full review of Fortra's Automate »
Prashant Fauzdar
Senior Solution Lead at a healthcare company
Their technical support is good. Responses are not really instantaneous, but they respond within their SLA. They...
Read full review of GoAnywhere MFT »
Jane Rachma Kiniti
IT Project Manager at Labo des histoires
I would rate the technical support an eight out of ten.
Read full review of Fortra's Automate »
Vidyasagar Gupta
File Transfer Analyst at IG Group
For technical support, I would rate it a 7.5. If I had to give a solid number for support, it would be a 7.5.
Read full review of GoAnywhere MFT »
Corey Cole
Service Coordinator - Technology Security at a government
We spent a lot of time with the technology support team from Fortra. When we finally got the right person, they knew...
Read full review of Fortra Tripwire IP360 »
Anuj Bhagwat
Dev Ops Engineer at a computer software company
I would rate the technical support for Fortra's Automate an eight or eight point five.
Read full review of Fortra's Automate »
Joel Vinas
Senior Analyst at a tech vendor
I was very happy with their tech support. Whenever I called or emailed, they responded quickly. For emergencies, they...
Read full review of GoAnywhere MFT »
Stephen Whigham
Senior PBM Systems Administrator at FairosRx
Technical support has been pretty good. We've had some support directly through their chat service. I've had a couple...
Read full review of GoAnywhere MFT »
Shrikant Patil
Cyber Security Analyst at a tech vendor
Customer support for GoAnywhere MFT is excellent and very relevant.I would rate the customer support a nine out of ten.
Read full review of GoAnywhere MFT »
Sandeep Jopat
Cyber Security Researcher at a engineering company
Digital Guardian's customer service and support are characterized by a dedicated global team that operates on a 24/7...
Read full review of Digital Guardian »
AbhishekRajput
Senior Associate at a media company
We’ve used technical support in the past. They can take time to fix the problem, however. If it is an L1 and L2...
Read full review of Digital Guardian »
Saunak Dasgupta
Senior Associate Consultant at Ernst & Young
It was a bit challenging in the initial first, but we got the customer support and then we got it sorted out. One of...
Read full review of GoAnywhere MFT »
Keyur-Patel
System Administrator at Winawave Technologies
I have contacted the technical support. The part which is quick is the sales team. The sales team responds quickly...
Read full review of GoAnywhere MFT »
Maddhu Sukumar
Senior Software Engineer at a outsourcing company
The customer support is excellent. Whenever I face any issues, I can reach out to customer support or fill out...
Read full review of GoAnywhere MFT »
Ernesto Martinez
Principal Consultant at a tech services company
The technical support is really terrific.
Read full review of Digital Guardian »
MatthewPatrick
Director of Operations & HR at lascentstore
Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for...
Read full review of Fortra's Automate »
Anonymous User
Consultant at a financial services firm
Technical support could be better.
Read full review of Fortra's Tripwire Enterprise »
Anonymous User
System Administrator
I rate the technical support 10 out of 10 because it provided excellent service during implementation and when we...
Read full review of Fortra's Automate »
Anonymous User
Managing Director at a tech vendor
I have not been in contact with technical support.
Read full review of Fortra's Agari »
Daniel Agoa
Account Manager at Appnomu Business Services
The support for GoAnywhere MFT becomes excellent when you become a customer. The support is impressive and they...
Read full review of GoAnywhere MFT »
Anonymous User
Application Development Manager at a government
The tech support is pretty good, and the team members are knowledgeable for the most part; I rate them eight out of ten.
Read full review of GoAnywhere MFT »
Derrick Aiine
Information Technology Manager at Benchmac Safety Services Ugand
I would evaluate the customer service and technical support of Fortra as nine out of 10.
Read full review of Fortra's Automate »
Parul Patel
Data Backup and Recovery Admin at Albert Einstein Healthcare Network
Technical support is excellent. They are always willing to help and want to resolve the issue ASAP.
Read full review of GoAnywhere MFT »
Anonymous User
Senior IT Security Analyst at a retailer
Tripwire’s technical support has always been excellent.
Read full review of Fortra Tripwire IP360 »
Anonymous User
Lead Technical Support Engineer at a insurance company
In the past, the tech support that we got from Globalscape was very good. As of late, it has been far less impressive...
Read full review of Globalscape EFT »
AnandSingh2
IT Engineer at Cohesity
Our experience with GoAnywhere’s support has been positive overall. While support interactions have generally been...
Read full review of GoAnywhere MFT »
Anonymous User
Security Architect at a comms service provider
There was a couple of guys in the team that were on top of it when it came to the tech support. They only hire the...
Read full review of Digital Guardian Endpoint Detection and Response Service [EOL] »
Anonymous User
Business Intelligence Developer at Food distribution company
The individuals who provide support are very knowledgeable about their product, and we don't go through multiple...
Read full review of GoAnywhere MFT »

Review 1 of 30

Valavan Sivgalingam
Senior Manager, Security Engineering at ESS
The technical support from Invicti is good. If I were to rate support from one to ten, I would give eight to nine...
Read full review of Invicti »
AnubhavGoswami
Compliance Manager at a recruiting/HR firm
The technical support provided by Acunetix is absolutely great. We received support from them at every point in time.
Read full review of Invicti Web + API »
JanetMuhia
Cyber Security Engineer at Spartec
* Experience: The technical support team is highly responsive, often addressing issues quickly regardless of time...
Read full review of Invicti »
PrashantUppuluri
Solution Architect at a tech services company
The tech support is decent enough. Moreover, the local support of the distributors and the partners cover up most of...
Read full review of Invicti »
Amr Abdelnaser
Senior Information Security Analyst at EastNets Holding Ltd.
We have not faced any issues to complain about.
Read full review of Invicti Web + API »
KashifJamil
CEO at Xcelliti
The solution's technical support is okay. We have no complaints. They are helpful and responsive and we are satisfied...
Read full review of Invicti Web + API »
JoelGeorge
Associate at Tata Consultancy
Their support was good. They were quite prompt with their responses. When we had any issues, we reached out, and they...
Read full review of Invicti »
Rahul Kumar
Senior Engineer - Penetration Tester at a government
Acunetix customer support responds on time, but resolution can take longer due to involving stakeholders who are not...
Read full review of Invicti Web + API »
Akshay Waghmare
Manager at a consultancy
We regularly contact Invicti's technical support when we face issues. The solution's technical support team is not...
Read full review of Invicti »
Le Viet
Security Consultant at VNCS
I have requested support from the vendor regarding our scan results that have false positives. The vendor double...
Read full review of Invicti Web + API »
Kamil Matusik
Head of Operations, Supply Chain at Lyreco Deutschland GmbH
The support is not perfect. The support could be improved. I often have to write to managers to push things.
Read full review of Invicti Web + API »
Anonymous User
Software Quality Assurance Analyst at a real estate/law firm
Technical support is good.
Read full review of Invicti »
Anonymous User
Manager for Technology Services at a educational organization
I haven't needed to contact their technical support.
Read full review of Invicti Web + API »
Anonymous User
Senior Security Engineer at a insurance company
The technical support has been very helpful, and pretty quick to respond to emails or when I call in.
Read full review of Invicti Web + API »
Anonymous User
Works at a educational organization
The customer service is quite helpful. The time to fix issues is not too quick, so in the case of time-restricted...
Read full review of Invicti Web + API »
H A
Head Information Secretary at a manufacturing company
The tool's support is good.
Read full review of Invicti Web + API »
Anonymous User
Senior Information Security Consultant at a tech services company
I have never contacted technical support.
Read full review of Invicti »
AhmedS. Younis
Retail Services Senior Manager at e-finance
I'm satisfied with the technical support.
Read full review of Invicti »
Carl Lavarro
Cyber Security Associate at a consultancy
For now, everything about the solution has been fine, so we haven't reached out to technical support.
Read full review of Invicti Web + API »
Saminda Jayawardene
Compliance Manager at a tech services company
We had to contact technical support some ago but not since then. Sometimes the blog provides support very well, and...
Read full review of Invicti Web + API »
Abdullah Ozkan
Information Security Engineer at Tübitak Bilgem
The technical support services are good.
Read full review of Invicti »
Anonymous User
Software Quality Assurance Engineer at ITONICS GmbH
The way they are communicating with users like us, yeah, we can give them 9 out of 10. :)
Read full review of Invicti »
Anubhav Goswami
Security Specialist at a tech services company
Technical support is fine. Whenever we have any queries the support is available. We have the paid version. We have...
Read full review of Invicti Web + API »
Anonymous User
Project Manager at a computer software company
Technical support was not overwhelmingly good, but it was okay. They couldn't provide solutions to every problem that...
Read full review of Invicti Web + API »
Anonymous User
Executive Director at a financial services firm
I think that generally their customer service is quite responsive. Whenever we encounter problems or new external...
Read full review of Invicti Web + API »
Abdullah Ozkan
Information Security Engineer at Tübitak Bilgem
The technical support from Invicti is very good and fast. I am highly satisfied with the response time and quality of...
Read full review of Invicti Web + API »
Paolo Da Ros
Founder at a tech services company
I rate the technical support seven out of ten, which is average to me. I don't have special requests that would...
Read full review of Invicti »
Anonymous User
IT Engineer at a aerospace/defense firm
Technical support is very professional, 10/10. They know what they are doing.
Read full review of Invicti »
Anonymous User
Manager Compliance - Processes / InfoSec. at a tech services company
Quite high. They are scattered all over social. They have wikis, a website, YouTube videos. They don't have a blog,...
Read full review of Invicti »
Ivan Biagi
Security Specialist at Alfa-A IT
The customer service is good. There are some problems with languages (like for Italian they send you people who can...
Read full review of Invicti »

Review 1 of 30

Technical Support

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