Compare Fortra vs Seqrite

Fortra

Based on 195 reviews.

Seqrite

Based on 28 reviews.

Sample Customers

Digital Guardian

The Fifth Avenue Theatre, Jabil Circuit

Fortra Powertech Antivirus

1. Acronis 2. Adobe 3. AIG 4. Airbus 5. Amazon 6. American Express 7. Apple 8. AT&T 9. Bank of America 10. Barclays 11. BASF 12. Bayer 13. BlackRock 14. Boeing 15. BNP Paribas 16. Cisco 17. Coca-Cola 18. Comcast 19. Dell 20. Disney* 21. Eni 22. ExxonMobil 23. FedEx 24. Ford 25. General Electric 26. Google 27. HP 28. IBM 29. Intel 30. JPMorgan Chase 31. Kellogg's 32. McDonald's 33. Merck 24. Microsoft 25. Nike 26. Oracle

Seqrite Endpoint Security

Gadre, Bharat Vikas Group, Fernandez Hospital, Fabtech Projects & Engineering, KIMS Hospital, National Steel And Agro Industries, Sardar Patel University, Sterling Wilson, Chowgule Industries

Seqrite Endpoint Security Cloud

Gadre, Bharat Vikas Group, Fernandez Hospital, Fabtech Projects & Engineering, KIMS Hospital, National Steel And Agro Industries, Sardar Patel University, Sterling Wilson, Chowgule Industries

Seqrite Secure Web Gateway

Gadre, Bharat Vikas Group, Fernandez Hospital, Fabtech Projects & Engineering, KIMS Hospital, National Steel And Agro Industries, Sardar Patel University, Sterling Wilson, Chowgule Industries

Seqrite Antivirus

Gadre, Bharat Vikas Group, Fernandez Hospital, Fabtech Projects & Engineering, KIMS Hospital, National Steel And Agro Industries, Sardar Patel University, Sterling Wilson, Chowgule Industries

Popular Solutions

GoAnywhere MFT

63 reviews

Fortra's Automate

18 reviews

Globalscape EFT

4 reviews

Seqrite Endpoint Security

5 reviews

Seqrite Antivirus

1 reviews

Seqrite Endpoint Security Cloud

1 reviews

Top Industries

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Comms Service Provider

Computer Software Company

15%

Manufacturing Company

11%

Comms Service Provider

10%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jane Rachma Kiniti
IT Project Manager at a retailer
My main use case for Automate is automating my everyday tasks, such as reporting, task assignment, and updating...
Read full review of Fortra's Automate »
Syed Mubeen
Cyber Security Researcher at a tech services company
The main use case for Digital Guardian is for endpoint DLP, as it is the product for endpoint-level DLP and is one of...
Read full review of Digital Guardian »
Anuj Bhagwat
DevOps Engineer at a computer software company
Our use case is sharing the file with multiple users. It's a centralized file share system.
Read full review of GoAnywhere MFT »
Ravi Kumar Dake
Software Developer at a computer software company
Basically, Globalscape EFT is used for file management transfer, and we use the secure protocol. First, we begin with...
Read full review of Globalscape EFT »
Anonymous User
Cyber Security Engineer at a tech services company
I use it a lot for independent research. I have a copy with me on my Kali box. There’s a good reason that it’s...
Read full review of Fortra's Cobalt Strike »

Review 1 of 5

Sandeep_Maurya
Manager, Information Technology at a legal firm
I use the solution in my company as an antivirus and for the DLP logs, so it is helpful if there is data loss as it...
Read full review of Seqrite Endpoint Security »
Rishad Ahmed
Network Security Engineer at a non-profit

Read full review of Seqrite Endpoint Security Cloud »
Rishad Ahmed
Network Security Engineer at a non-profit
We use the solution for security.
Read full review of Seqrite Antivirus »
Arvind -Kumar
Head IT at a tech services company

Read full review of Seqrite UTM »

Review 1 of 4

Customer Service

Jithendra Koilada
Software Engineer at a outsourcing company
Initially during my training period, I contacted the technical team. However, I didn't receive responses as quickly...
Read full review of GoAnywhere MFT »
Ujjwal Mule
Data Analyst at a tech vendor
Technical support for GoAnywhere MFT is very helpful. Personally, I have connected with them many times for learning...
Read full review of GoAnywhere MFT »
Elavazhagan Palanisamy
Software Engineer at a consultancy
I would rate the technical support an eight out of ten.
Read full review of GoAnywhere MFT »
Don Deyette
Systems Configuration Engineer/Move-it Administrator at a insurance company
HelpSystems has excellent service. I can call them up if I have a question and they'll either send me an example of...
Read full review of Fortra's Automate »
Chetan Yelve
Software Engineer at a tech services company
I contacted the technical support for Fortra's Automate once, and they are very knowledgeable about their product and...
Read full review of Fortra's Automate »
Christian Dagal
Security Architect Manager at a financial services firm
The support is an expert in guiding you through creating policies. Since it's somewhat hard to create on your own,...
Read full review of Fortra's Digital Guardian »
Joel Vinas
Senior Analyst at a comms service provider
I was very happy with their tech support. Whenever I called or emailed, they responded quickly. For emergencies, they...
Read full review of GoAnywhere MFT »
Brando Diego
System Engineer/Consultant at a tech consulting company
The solution's technical support can be frustrating for a user. I rate the technical support a seven to eight out of...
Read full review of Fortra's Digital Guardian »
Nilesh Jadhav
Cloud Engineer at a wholesaler/distributor
In the initial stage, we contacted technical support for the initial setup and user onboarding processes. They have...
Read full review of Fortra's Automate »
Rohit Prajapat
Software Engineer / Manager at a educational organization
I would rate the technical support that GoAnywhere MFT provides around a seven. I talked with the support once, and...
Read full review of GoAnywhere MFT »
Jayvie Otinez Britanico
Project Lead at a comms service provider
The technical support is delayed in providing a resolution. It can take up to five days to resolve an issue.
Read full review of GoAnywhere MFT »
MehboobQureshi
Practice Manager at a tech services company
The technical support is very bad. Support has to be drastically improved.
Read full review of Digital Guardian »
Swaroop Shivoji
Technical Lead at a tech vendor
They receive technical support, which sometimes feels delayed, but they do get responses. A quicker response would be...
Read full review of Globalscape EFT »
Andrian Lubimov
SVP of Networking and Operations at a comms service provider
Their technical support is pretty decent. I would probably rate them a seven or an eight out of ten. When you have...
Read full review of Fortra's Intermapper »
Lilyan Pinchas
Chief Technology Officer at a computer software company
I contacted technical support when we had an issue with a PDF file. They responded very quickly, within six or seven...
Read full review of Fortra's Automate »
FranciscoSosa Garcia
RPA Architect & RPA Product Owner
While, in general, technical support was good, the knowledge base on offer was awful. The online support, that kind...
Read full review of Fortra's Automate »
Anonymous User
Senior Technical Engineer at a tech vendor
Their technical support is nice. I am satisfied with them.
Read full review of Fortra's Tripwire Enterprise »
Jay Triche
Senior Developer/Analyst at a retailer
The technical support has been fine. It has been useful each time we've reached out to them, unless we find a little...
Read full review of GoAnywhere MFT »
Anonymous User
Observability & Monitoring Engineer at a retailer
First-level support for GoAnywhere MFT would rate about a seven for skill level. Second-level support, after waiting...
Read full review of GoAnywhere MFT »
Anonymous User
Lead Technical Support Engineer at a insurance company
In the past, the tech support that we got from Globalscape was very good. As of late, it has been far less impressive...
Read full review of Globalscape EFT »
Daniel Agoa
Account Manager at a tech vendor
The support for GoAnywhere MFT becomes excellent when you become a customer. The support is impressive and they...
Read full review of GoAnywhere MFT »
Anonymous User
VP/Core System Support Manager at a financial services firm
Their tech support is pretty good in responding to us and in helping us to work through any issues that might crop...
Read full review of GoAnywhere MFT »
JamesStarkweather
Senior Cloud Engineer at a computer software company
Their support is excellent. I would give them a 10 out of 10, but we pay for the max support level. They have...
Read full review of Globalscape EFT »
Dan McGuire
Enterprise Application Analyst at a energy/utilities company
The experience was excellent. The support technician who worked with me initially owned the ticket through the whole...
Read full review of GoAnywhere MFT »
Anonymous User
Head IT Engineering and Infrastructure at a tech services company
Technical support has been fine.
Read full review of Fortra's Intermapper »
Jack Frano
Principal at a integrator
Technical support is terrific.
Read full review of Fortra's Automate »
Koffi Martial Assouman
Pre-Sales Support Engineer at a tech services company
We're really satisfied with customer service and support.
Read full review of Fortra's Clearswift Secure Web Gateway »
Anonymous User
Chief Infrastructure Architect at a non-tech company
I've used tech support once or twice. At the time, it was when HelpSystems had just taken them over. It was a little...
Read full review of Fortra's Intermapper »
AnantUpadhyay
CEO at a media company
We have contacted them for issues and bugs. They have their number on their website to call, and they are fast and...
Read full review of GoAnywhere MFT »
Anonymous User
Vulnerability and Security Configuration Resource at a transportation company
Technical support was hardly required for IP360.
Read full review of Fortra Tripwire IP360 »

Review 1 of 30

RamRaju
Cofounder & Director of Operations at a tech company
The customer service has a good team. In India, they have a good contact center who are responsive and good.
Read full review of Seqrite Endpoint Security »
Rishad Ahmed
Network Security Engineer at a non-profit
The solution has no issues currently, but if I have trouble, I raise the ticket, and their technical team quickly...
Read full review of Seqrite Endpoint Security »
Rishad Ahmed
Network Security Engineer at a non-profit
Support is very good.
Read full review of Seqrite Endpoint Security Cloud »
Vineet Mampilly
Head Of Information Technology at a financial services firm
The technical support is good.
Read full review of Seqrite Endpoint Security »
Nisar Ahmed Bellary
Senior Executive Talent Acquisition at a computer software company
My company has used Seqrite's technical support multiple times in the past. Based on my observation, Seqrite's...
Read full review of Seqrite Endpoint Security »
ManishKumar14
DGM IT at a manufacturing company
The solution’s technical support is satisfactory.
Read full review of Seqrite Endpoint Security »
Sandeep_Maurya
Manager, Information Technology at a legal firm
I contacted the product's support team to discuss NAS storage-related issues, and it took them three to four weeks to...
Read full review of Seqrite Endpoint Security »
Louis Iwhiwhu
Senior IT Specialist (SAP & Infrastructure) at a manufacturing company
Technical support is good. They have a platform online where you can reach out to technical support.
Read full review of Seqrite Endpoint Security »
RamRaju
Cofounder & Director of Operations at a tech company
The tool's tech support is responsive, and I have no complaints about them.
Read full review of Seqrite Antivirus »
Abhishek Darekar
Information Security Manager at a financial services firm
I have not needed technical support.
Read full review of Seqrite Endpoint Security »
Arvind -Kumar
Head IT at a tech services company
The customer service and support are not bad. It is okay.
Read full review of Seqrite UTM »
Anonymous User
IT Manager at a manufacturing company
Technical support is weak and has trouble solving issues. Every time we contact support, they communicate remotely...
Read full review of Seqrite Endpoint Security Cloud »
Anonymous User
Solutions Architect at a tech services company
We have yet to escalate questions to technical support. However, during the procurement cycle, we did find the...
Read full review of Seqrite Endpoint Security »
Shalabh Nigam
IT Service & Support Lead at a tech consulting company
Support is locally managed in a call center in India. Once an issue is submitted, they are very proactive in...
Read full review of Seqrite Endpoint Security »
HarpritSingh
Assistant It Manager at a hospitality company
Seqrite's technical support is satisfactory.
Read full review of Seqrite Endpoint Security »
Viji Velayudhan
Assistant Manager at a marketing services firm
The solution's tech support team is good.
Read full review of Seqrite Endpoint Security »
Emeliano Torralba
IT analyst at a security firm
I did contact the solution's technical support team. It was included in the proposal stating that Seqrite Endpoint...
Read full review of Seqrite Endpoint Security »
Anonymous User
Founder And Sales Force Architect at a tech vendor
There is zero support. They will blame you, say that your machine is faulty, or your internet is faulty, but "there...
Read full review of Seqrite Endpoint Security »
Anonymous User
Manager IT at a healthcare company
We have not needed to use technical support, we were able to handle everything ourselves.
Read full review of Seqrite Endpoint Security »

Review 1 of 19

Technical Support

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