Compare Fortra vs Sysdig

Fortra

Based on 229 reviews.

Sysdig

Based on 17 reviews.

Sample Customers

Popular Solutions

89 reviews

22 reviews

3 reviews

3 reviews

1 reviews

1 reviews

Top Industries

Outsourcing Company

12%

Financial Services Firm

10%

Construction Company

Manufacturing Company

Financial Services Firm

14%

Construction Company

10%

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anuj Bhagwat
Dev Ops Engineer at a computer software company
Our use case is sharing the file with multiple users. It's a centralized file share system.
Read full review of GoAnywhere MFT »
Lucianofernandez Fernandez Moroaga
Automation Engineer at a tech vendor
My main use case for Fortra's Digital Guardian is that I don't configure the software directly; instead, I experience...
Read full review of Fortra's Digital Guardian »
Syed Mubeen
Cyber Security Researcher at a tech services company
The main use case for Digital Guardian is for endpoint DLP, as it is the product for endpoint-level DLP and is one of...
Read full review of Digital Guardian »
Corey Cole
Service Coordinator - Technology Security at a government
We used the product for scheduled vulnerability scanning and detecting changes within our assets.
Read full review of Fortra Tripwire IP360 »
Anonymous User
Cyber Security Engineer at a tech services company
I use it a lot for independent research. I have a copy with me on my Kali box. There’s a good reason that it’s...
Read full review of Fortra's Cobalt Strike »

Review 1 of 5

Bharath Nadar
Senior Staff Site Reliability Engineer at a tech vendor
Sysdig Monitor has become essential for overseeing a vast array of hosts and EC2 instances across our environment. We...
Read full review of Sysdig Monitor »
Patrik Gunnersten
Pre-Sales Manager at Conoa AB
The primary use case for Sysdig Falco is to find vulnerabilities in real-time. It helps us find CVEs in the runtime...
Read full review of Sysdig Falco »
Mumu Muhaemin
DevSecOps Engineer at a outsourcing company
Our primary use case for Sysdig Secure is runtime threat detection and vulnerability management.
Read full review of Sysdig Secure »

Review 1 of 3

Customer Service

AvinashJadhav
Associate Principal at LTIMindtree
I would rate the technical support for GoAnywhere MFT an eight out of ten.
Read full review of GoAnywhere MFT »
Prashant Fauzdar
Senior Solution Lead at a healthcare company
Their technical support is good. Responses are not really instantaneous, but they respond within their SLA. They...
Read full review of GoAnywhere MFT »
Jane Rachma Kiniti
IT Project Manager at Labo des histoires
I would rate the technical support an eight out of ten.
Read full review of Fortra's Automate »
Dhanaji Mali
Technical Specialist at VDA Infosolutions Pvt. Ltd.
The customer support is excellent. They are ready to support at any time with technical matters whenever we encounter...
Read full review of GoAnywhere MFT »
Arkajit Das
CTO at Fraoula
I would rate the technical support of Fortra's Automate at about seven or 7.5.
Read full review of Fortra's Automate »
Tom Foal
CTO at Klaatu IT Security Ltd
We use the product's technical support a lot and they are pretty good.
Read full review of Fortra's Agari »
Ishant Singh
Website Developer And CMO at DishIs Technologies
I have contacted their customer support, but they are quite busy and reply in approximately three to four days. The...
Read full review of GoAnywhere MFT »
Anabel Marco
Account Director at a tech services company
I would rate the technical support as a nine out of ten because it is quite fast and courteous. Overall, I find it...
Read full review of Fortra's Automate »
Alejandro Parro Jr.
Presales Engineer - IT Automation at Bridgeway Communication System, Inc.
The technical support is good.
Read full review of GoAnywhere MFT »
Bhavesh Jha
Technical Support Executive at Digitaltrack
Customer support for GoAnywhere MFT is good and knowledgeable in their technical areas, providing resolution within a...
Read full review of GoAnywhere MFT »
Lucianofernandez Fernandez Moroaga
Automation Engineer at a tech vendor
I have never had to contact Fortra's Digital Guardian's customer support because the software has never crashed or...
Read full review of Fortra's Digital Guardian »
ImadMehmood
Technical Engineer at a tech vendor
The technical support is good. Their development team releases new versions 4 times a year.
Read full review of GoAnywhere MFT »
Aditya
Cyber Security Analyst at a tech vendor
Customer support for GoAnywhere MFT is excellent and relevant.
Read full review of GoAnywhere MFT »
Joe Polimeni
IT Infrastructure at Aqua America
At times, I feel it is great, and at other times, I feel that it is not so great. I would rate them a seven out of...
Read full review of Globalscape EFT »
Anonymous User
Chief Infrastructure Architect at a non-tech company
I've used tech support once or twice. At the time, it was when HelpSystems had just taken them over. It was a little...
Read full review of Fortra's Intermapper »
Anonymous User
Senior Email Engineer at a legal firm
The technical support is pretty good. They've gotten better as the company has been growing. As far as sending an...
Read full review of Fortra's Agari »
LeAnn Hurst
Director, HIM at a healthcare company
They're fantastic. Anytime I've called to ask anything, they've always been extremely helpful. They spent time with...
Read full review of GoAnywhere MFT »
Anonymous User
Consultant at a comms service provider
The support is really good, but the ticket system is not that good. When you open the ticket, that's the only time...
Read full review of GoAnywhere MFT »
Anonymous User
Assistant IT Manager at a manufacturing company
I can reach the support team easily via email or phone calls. The resolution process varies depending on the...
Read full review of Fortra's Automate »
Harry Sham
Senior Director of Applications and Deployment Services at Kramer Levin Naftalis & Frankel LLP
It was great working with Ryan. He always answered my emails and was great at pointing me in the right direction.
Read full review of Fortra's Automate »
Robert Mwidu
software engineer at culturecode.co
Their technical support team is friendly. I would rate them a ten out of ten.
Read full review of GoAnywhere MFT »
Ramesh-D
Senior IT Developer at a energy/utilities company
Fortra's Automate has good documentation and a lot of videos available. We were also given training. So, overall,...
Read full review of Fortra's Automate »
Anonymous User
Business Analyst at a tech services company
I haven't really had much experience with technical support, as I haven't used the product that much or for that...
Read full review of Fortra's Automate »
Keyur-Patel
System Administrator at Winawave Technologies
I have contacted the technical support. The part which is quick is the sales team. The sales team responds quickly...
Read full review of GoAnywhere MFT »
Sukhbir Singh
IT Service Management Professional - Applications at a tech vendor
I would give technical support a rating of 10/10. They are very knowledgeable.
Read full review of Globalscape EFT »
Parul Patel
Data Backup and Recovery Admin at Albert Einstein Healthcare Network
Technical support is excellent. They are always willing to help and want to resolve the issue ASAP.
Read full review of GoAnywhere MFT »
Naved Ansari
System Admin at a outsourcing company
Customer support is good, with all team members being supportive and knowledgeable, helping to resolve issues...
Read full review of GoAnywhere MFT »
Ton Roelandse
Senior Principal @ Trexin - an Architecting Delivery Executive and Fairy Duster in Chief at a consultancy
We had Professional Services included and from a service perspective, I think that they are good. However, they are...
Read full review of Fortra's Automate »
Anonymous User
Manager Managed File Transfer at a tech services company
When it comes to technical support, I would give it a rating of three. The technical support is slow to respond and...
Read full review of GoAnywhere MFT »
Ernesto Martinez
Principal Consultant at a tech services company
The technical support is really terrific.
Read full review of Digital Guardian »

Review 1 of 30

Firat Y.
Security Consultant at a tech services company
The support team is awesome.
Read full review of Sysdig Secure »
Bharath Nadar
Senior Staff Site Reliability Engineer at a tech vendor
The support team deserves highlighting. When we were onboarding during our initial days for the first couple of...
Read full review of Sysdig Monitor »
Peter Du
CISO at a recruiting/HR firm
I would rate their customer service an eight out of ten purely because I have it in a proactive manner. I meet our...
Read full review of Sysdig Secure »
Patrik Gunnersten
Pre-Sales Manager at Conoa AB
My experience and what I've heard about Sysdig Falco's support is generally very good. They are very responsive and...
Read full review of Sysdig Falco »
SunilKumar28
DevOps Specialist at a manufacturing company
They were well aware of our potential purchase, so their responsiveness was quite high. Even though the initial free...
Read full review of Sysdig Secure »
Mario Simko
Observability team leader at SAP concour
We regularly reach out to them with any questions, even minor ones, as that's the support they offer us. I'm not sure...
Read full review of Sysdig Secure »
KS10
Senior Presales Consultant at Techlab security
Customer support for Sysdig Secure could improve, especially in hiring more staff to cover different time zones and...
Read full review of Sysdig Secure »
Miguel Angel Cuesta Bravo
System Administrator at Vermont Solutions
We have a direct contact with the support.
Read full review of Sysdig Secure »
Anonymous User
Cybersecurity Sales Specialist at a outsourcing company
The technical support offered by the vendor is good. The technical support is very knowledgeable. I rate the...
Read full review of Sysdig Secure »
Mumu Muhaemin
DevSecOps Engineer at a outsourcing company
Our experience with Sysdig Secure customer support has been positive, as they have been responsive and provided...
Read full review of Sysdig Secure »
Dan185638
Global Information Security Officer at a tech services company
I rate Sysdig support 8 out of 10. We have an assigned Sysdig Solutions Architect who we meet with every 2 weeks. He...
Read full review of Sysdig Secure »
Anonymous User
IT Manager at a comms service provider
Our technicians do not often ask for support, however, the support is okay. The questions they asked were handled...
Read full review of Sysdig Secure »
Anonymous User
Works at a tech company
Great. Always supportive and doing all they could to help out. Had a few calls and got to talk with an engineer about...
Read full review of Sysdig Monitor »

Review 1 of 13

Technical Support

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