Compare Fortra vs Sysdig

Fortra

Based on 230 reviews.

Sysdig

Based on 17 reviews.

Sample Customers

Popular Solutions

96 reviews

23 reviews

4 reviews

3 reviews

1 reviews

1 reviews

Top Industries

Financial Services Firm

11%

Manufacturing Company

Computer Software Company

Outsourcing Company

Financial Services Firm

15%

Construction Company

10%

Computer Software Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anuj Bhagwat
Dev Ops Engineer at a computer software company
Our use case is sharing the file with multiple users. It's a centralized file share system.
Read full review of GoAnywhere MFT »
Anthony Tuhame
Information Technology Manager at Everseen
When I was first hired at this company, we were using Fortra's Automate only for generating reports from Excel and...
Read full review of Fortra's Automate »
BrandoDiego
System Engineer/Consultant at Notable Frontier Sdn Bhd
I work with Fortra's Digital Guardian as a consultant. As of now, I am using Fortra's Digital Guardian for Endpoint...
Read full review of Fortra's Digital Guardian »
Syed Mubeen
Cyber Security Researcher at a tech services company
The main use case for Digital Guardian is for endpoint DLP, as it is the product for endpoint-level DLP and is one of...
Read full review of Digital Guardian »
Ravi Kumar Dake
Software Developer at a computer software company
Basically, Globalscape EFT is used for file management transfer, and we use the secure protocol. First, we begin with...
Read full review of Globalscape EFT »

Review 1 of 5

Bharath Nadar
Senior Staff Site Reliability Engineer at a tech vendor
Sysdig Monitor has become essential for overseeing a vast array of hosts and EC2 instances across our environment. We...
Read full review of Sysdig Monitor »
Patrik Gunnersten
Pre-Sales Manager at Conoa AB
The primary use case for Sysdig Falco is to find vulnerabilities in real-time. It helps us find CVEs in the runtime...
Read full review of Sysdig Falco »
Mumu Muhaemin
DevSecOps Engineer at a outsourcing company
Our primary use case for Sysdig Secure is runtime threat detection and vulnerability management.
Read full review of Sysdig Secure »

Review 1 of 3

Customer Service

Dhiren Jethwa
Team Lead - Network and Security at a outsourcing company
I have not used customer support yet, but in the future, if I use customer support, I will definitely update.
Read full review of GoAnywhere MFT »
Saunak Dasgupta
Senior Associate Consultant at Ernst & Young
It was a bit challenging in the initial first, but we got the customer support and then we got it sorted out. One of...
Read full review of GoAnywhere MFT »
Anthony Tuhame
Information Technology Manager at Everseen
I rate the technical support for GoAnywhere MFT at eight or nine out of ten.
Read full review of GoAnywhere MFT »
Ramanuj Ghosh
Software Engineering Manager at State Street
I would rate the technical support that GoAnywhere provides as a seven out of ten because being proprietary software...
Read full review of GoAnywhere MFT »
MehboobQureshi
Practice Manager at Saapatech
Support is the challenge. There is no straightforward support for the solution.
Read full review of Digital Guardian »
Varun Mehra
collaboration support engineer at a retailer
In our experience with GoAnywhere MFT, customer support has been positive overall. The support team is knowledgeable,...
Read full review of GoAnywhere MFT »
Prashant Fauzdar
Senior Solution Lead at a healthcare company
Their technical support is good. Responses are not really instantaneous, but they respond within their SLA. They...
Read full review of GoAnywhere MFT »
Joel Vinas
Senior Analyst at a comms service provider
I was very happy with their tech support. Whenever I called or emailed, they responded quickly. For emergencies, they...
Read full review of GoAnywhere MFT »
Divyanshu Shukla
Senior FMS Engineer at Wysetek System technologists
Customer support has been responsive, though faster resolution times for complex issues would be appreciated.
Read full review of GoAnywhere MFT »
Ibidapo Ibrahim
Head of IT Infrastructure at a non-tech company
The technical support that we used was through Digital Guardian's partner which was horrible.
Read full review of Digital Guardian »
Anuj Bhagwat
Dev Ops Engineer at a computer software company
Technical support is a 10.
Read full review of GoAnywhere MFT »
Nishith Joshi
Dev Ops Engineer at Data Elicit Solutions Pvt. Ltd.
I would rate GoAnywhere MFT's customer service and technical support team an 8 out of 10 because when we raise a...
Read full review of GoAnywhere MFT »
Anonymous User
System Administrator
I rate the technical support 10 out of 10 because it provided excellent service during implementation and when we...
Read full review of Fortra's Automate »
Andrew Draus
Data Automation Engineer at a financial services firm
The technical support is very good. They are responsive and work through issues with me. I called them two or three...
Read full review of Fortra's Automate »
Anonymous User
Cloud Engineer - ll at a tech vendor
I did not engage with the technical support of Automate because we use it for day-to-day small automation tasks. I...
Read full review of Fortra's Automate »
Anonymous User
Managing Director at a tech vendor
I have not been in contact with technical support.
Read full review of Fortra's Agari »
Anonymous User
Cloud Engineer - ll at a tech vendor
I did not get a chance to connect with technical support for GoAnywhere MFT because I have not had any incident that...
Read full review of GoAnywhere MFT »
Robert Mwidu
software engineer at culturecode.co
Their technical support team is friendly. I would rate them a ten out of ten.
Read full review of GoAnywhere MFT »
Anonymous User
Lead Technical Support Engineer at a insurance company
In the past, the tech support that we got from Globalscape was very good. As of late, it has been far less impressive...
Read full review of Globalscape EFT »
Anonymous User
Senior Manager at a consultancy
So far, I am really happy with the technical support. The delay is between one and two days. In all of our requests...
Read full review of Fortra's Automate »
Anonymous User
Vulnerability and Security Configuration Resource at a transportation company
Technical support was hardly required for IP360.
Read full review of Fortra Tripwire IP360 »
Anonymous User
Senior Tech Analyst at a financial services firm
I never contacted them. We had an on-site team for that, but I have attended calls with them. They are very prompt....
Read full review of GoAnywhere MFT »
Harold Mandarino
Systems Supervisor at FIS
They are very knowledgeable. I don't have many complaints as far as Globalscape stepping up to the plate and helping...
Read full review of Globalscape EFT »
Harry Sham
Senior Director of Applications and Deployment Services at Kramer Levin Naftalis & Frankel LLP
It was great working with Ryan. He always answered my emails and was great at pointing me in the right direction.
Read full review of Fortra's Automate »
Dan McGuire
Enterprise Application Analyst at a energy/utilities company
The experience was excellent. The support technician who worked with me initially owned the ticket through the whole...
Read full review of GoAnywhere MFT »
Anonymous User
Works at a educational organization
Their customer service is good, with decent support. They get back to us within a day with answers. Their...
Read full review of GoAnywhere MFT »
Anonymous User
Cloud Engineer II at a tech vendor
I did not contact technical support or customer support for GoAnywhere MFT because I did not encounter any issues.
Read full review of GoAnywhere MFT »
Anonymous User
Product Manager - RPA at a security firm
Technical support is very good and very prompt. They have a chatbot for partners and clients. Anybody who goes to the...
Read full review of Fortra's Automate »
Anonymous User
FI Technical Lead at a university
If I had to rate the support, I would rate it as an eight on a scale from one to ten. I haven't dealt with them...
Read full review of GoAnywhere MFT »
Anonymous User
Pre-Sales Specialist at a tech services company
Their technical support is better than excellent.
Read full review of Fortra Tripwire IP360 »

Review 1 of 30

Bharath Nadar
Senior Staff Site Reliability Engineer at a tech vendor
The support team deserves highlighting. When we were onboarding during our initial days for the first couple of...
Read full review of Sysdig Monitor »
Peter Du
CISO at a recruiting/HR firm
I would rate their customer service an eight out of ten purely because I have it in a proactive manner. I meet our...
Read full review of Sysdig Secure »
SunilKumar28
DevOps Specialist at a manufacturing company
They were well aware of our potential purchase, so their responsiveness was quite high. Even though the initial free...
Read full review of Sysdig Secure »
Mario Simko
Observability team leader at SAP concour
We regularly reach out to them with any questions, even minor ones, as that's the support they offer us. I'm not sure...
Read full review of Sysdig Secure »
Patrik Gunnersten
Pre-Sales Manager at Conoa AB
My experience and what I've heard about Sysdig Falco's support is generally very good. They are very responsive and...
Read full review of Sysdig Falco »
Firat Y.
Security Consultant at a tech services company
The support team is awesome.
Read full review of Sysdig Secure »
Miguel Angel Cuesta Bravo
System Administrator at Vermont Solutions
We have a direct contact with the support.
Read full review of Sysdig Secure »
KS10
Senior Presales Consultant at Techlab security
Customer support for Sysdig Secure could improve, especially in hiring more staff to cover different time zones and...
Read full review of Sysdig Secure »
Anonymous User
Works at a tech company
Great. Always supportive and doing all they could to help out. Had a few calls and got to talk with an engineer about...
Read full review of Sysdig Monitor »
Mumu Muhaemin
DevSecOps Engineer at a outsourcing company
Our experience with Sysdig Secure customer support has been positive, as they have been responsive and provided...
Read full review of Sysdig Secure »
Anonymous User
IT Manager at a comms service provider
Our technicians do not often ask for support, however, the support is okay. The questions they asked were handled...
Read full review of Sysdig Secure »
Anonymous User
Cybersecurity Sales Specialist at a outsourcing company
The technical support offered by the vendor is good. The technical support is very knowledgeable. I rate the...
Read full review of Sysdig Secure »
Dan185638
Global Information Security Officer at a tech services company
I rate Sysdig support 8 out of 10. We have an assigned Sysdig Solutions Architect who we meet with every 2 weeks. He...
Read full review of Sysdig Secure »

Review 1 of 13

Technical Support

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