Compare Fortra vs Vectra AI

Fortra

Based on 229 reviews.

Vectra AI

Based on 48 reviews.

Latest Research

Buyer's Guide

Fortra's Tripwire Enterprise vs. Vectra AI

September 2026

Vectra AI vs. Fortra's Tripwire Enterprise

Updated: September 2026

Buyer's Guide

Fortra's Tripwire Enterprise vs. Vectra AI

September 2026

Fortra's Tripwire Enterprise vs. Vectra AI

Updated: September 2026

Sample Customers

Fortra's Tripwire Enterprise

1. Aetna 2. Adobe 3. ADP 4. Airbus 5. Amazon 6. American Express 7. Aon 8. ATT 9. Bank of America 10. Barclays 11. Baxter International 12. Bechtel 13. Boeing 14. Cisco Systems 15. CocaCola 16. Comcast 17. Dell 18. ETRADE 19. ExxonMobil 20. Ford Motor Company 21. General Electric 22. General Motors 23. Google 24. JPMorgan Chase 25. Kraft Foods 26. Lockheed Martin 27. McDonald's 28. Merck 29. Microsoft 30. Morgan Stanley 31. Nike 32. Oracle

Vectra AI

Tribune Media Group, Barry University, Aruba Networks, Good Technology, Riverbed, Santa Clara University, Securities Exchange, Tri-State Generation and Transmission Association

Popular Solutions

89 reviews

22 reviews

3 reviews

6 reviews

Top Industries

Outsourcing Company

12%

Financial Services Firm

10%

Construction Company

Manufacturing Company

Financial Services Firm

Manufacturing Company

Computer Software Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anuj Bhagwat
Dev Ops Engineer at a computer software company
Our use case is sharing the file with multiple users. It's a centralized file share system.
Read full review of GoAnywhere MFT »
Lucianofernandez Fernandez Moroaga
Automation Engineer at a tech vendor
My main use case for Fortra's Digital Guardian is that I don't configure the software directly; instead, I experience...
Read full review of Fortra's Digital Guardian »
Syed Mubeen
Cyber Security Researcher at a tech services company
The main use case for Digital Guardian is for endpoint DLP, as it is the product for endpoint-level DLP and is one of...
Read full review of Digital Guardian »
Corey Cole
Service Coordinator - Technology Security at a government
We used the product for scheduled vulnerability scanning and detecting changes within our assets.
Read full review of Fortra Tripwire IP360 »
Anonymous User
Cyber Security Engineer at a tech services company
I use it a lot for independent research. I have a copy with me on my Kali box. There’s a good reason that it’s...
Read full review of Fortra's Cobalt Strike »

Review 1 of 5

RahulReddy
Consultant at a retailer
Vectra AI is my main cybersecurity tool, and we use the AI data in our company. For example, when we discovered a...
Read full review of Vectra AI »

Review 1 of 1

Customer Service

Anil Tiwari
Ai Solutions & Digital Transformation Lead at UnifyCloud
Technical support is a consideration when I think about whether I have ever had to contact them. The initial...
Read full review of GoAnywhere MFT »
Ibidapo Ibrahim
Head of IT Infrastructure at a non-tech company
The technical support that we used was through Digital Guardian's partner which was horrible.
Read full review of Digital Guardian »
Dhananjay Kumar
IT Developer at Espire
I rate the technical support for GoAnywhere MFT at 8.5 out of 10. The lower score is because I don't have access at...
Read full review of GoAnywhere MFT »
Saunak Dasgupta
Senior Associate Consultant at Ernst & Young
It was a bit challenging in the initial first, but we got the customer support and then we got it sorted out. One of...
Read full review of GoAnywhere MFT »
Virginia Kanyi
Customer Service Manager at techmastiff
Their support is good. I would rate their technical support a nine out of ten.
Read full review of GoAnywhere MFT »
KIM TERRY BUENAVENTURA
Technical Engineer at a tech services company
I rate Fortra's support nine out of 10. I've reported bugs to Fortra support. The issues take time and can't be fixed...
Read full review of GoAnywhere MFT »
Elavazhagan Palanisamy
Software Engineer at Capgemini
I would rate the technical support an eight out of ten.
Read full review of GoAnywhere MFT »
Chetan Yelve
Software Engineer at Cateina Technologies
I would rate the technical support between eight to nine. They provide great help. I would rate it a nine.
Read full review of GoAnywhere MFT »
Denis Burnaev
Infrastructure Securiy & Cyber Engineer at El Al
I communicate with the technical support of GoAnywhere MFT sometimes, depending on the issue. We are using BullWall...
Read full review of GoAnywhere MFT »
Esther Abraham
Web Developer at a consultancy
The user interface is fine. I do not know if they have integrated any chat support or chatbot where you can ask quick...
Read full review of GoAnywhere MFT »
Akinwale Sekiteri
Managing Partner at Teksphere Global Services Limited
Initially, I had concerns about its technical support due to the time zone difference with the US-based team,...
Read full review of Globalscape EFT »
Jane Rachma Kiniti
IT Project Manager at Labo des histoires
I would rate technical support a nine out of ten because they are the best.
Read full review of GoAnywhere MFT »
Prakhar Agarwal
Cloud Engineer at a tech consulting company
The technical support team provides delayed solutions.
Read full review of GoAnywhere MFT »
Morris Kibirie
Procurement Specialist at Cleanshelf Supermarkets Limited
I have contacted the technical support for GoAnywhere MFT once or twice. The response was not convenient and did not...
Read full review of GoAnywhere MFT »
Anonymous User
Managing Director at a tech vendor
I have not been in contact with technical support.
Read full review of Fortra's Agari »
Shreeshail Mali
Project Manager - DevOps Engineer at ACC
In regards to the technical support for GoAnywhere MFT, I would rate support an eight out of ten.
Read full review of GoAnywhere MFT »
Dilip Chauhan
Tester at Pantomath Group
Customer support is very good. My experience with customer support has been positive overall. The support team was...
Read full review of GoAnywhere MFT »
AnandSingh2
IT Engineer at Cohesity
Our experience with GoAnywhere’s support has been positive overall. While support interactions have generally been...
Read full review of GoAnywhere MFT »
Lilyan Pinchas
Chief Technology Officer at LIbi Technologies
I contacted technical support when we had an issue with a PDF file. They responded very quickly, within six or seven...
Read full review of Fortra's Automate »
Anonymous User
Senior IT Auditor at a retailer
I haven't heard any complaints.
Read full review of Fortra Tripwire IP360 »
Derrick Aiine
Information Technology Manager at Benchmac Safety Services Ugand
I would evaluate the customer service and technical support of Fortra as nine out of 10.
Read full review of Fortra's Automate »
Shreeshail Mali
Project Manager - DevOps Engineer at ACC
The reason for my rating of eight in technical support is that while they were able to handle issues, there were...
Read full review of Fortra's Automate »
Anonymous User
Application Development Manager at a government
The tech support is pretty good, and the team members are knowledgeable for the most part; I rate them eight out of ten.
Read full review of GoAnywhere MFT »
Ton Roelandse
Senior Principal @ Trexin - an Architecting Delivery Executive and Fairy Duster in Chief at a consultancy
We had Professional Services included and from a service perspective, I think that they are good. However, they are...
Read full review of Fortra's Automate »
Anonymous User
Director of Enterprise Architecture and Integration Engineering at a financial services firm
Their support is good. We have a good relationship with customer support, our account manager, and the consulting...
Read full review of GoAnywhere MFT »
LEEJET AGGASSI HERMOSA HUGO
Consultant at Bridgeway Communication System, Inc.
I rate Fortra support nine out of 10. I'm very satisfied with the customer support. They can accommodate us when we...
Read full review of GoAnywhere MFT »
Anonymous User
FI Technical Lead at a university
If I had to rate the support, I would rate it as an eight on a scale from one to ten. I haven't dealt with them...
Read full review of GoAnywhere MFT »
Anonymous User
Senior Tech Analyst at a financial services firm
I never contacted them. We had an on-site team for that, but I have attended calls with them. They are very prompt....
Read full review of GoAnywhere MFT »
Anonymous User
Chief Administrative Officer at rpa total centroamerica
Technical support is a bit of an issue. We have our technical support team from Argentina. We can't even speak the...
Read full review of Fortra's Automate »
Sukhbir Singh
IT Service Management Professional - Applications at a tech vendor
I would give technical support a rating of 10/10. They are very knowledgeable.
Read full review of Globalscape EFT »

Review 1 of 30

Drystan Govender
CTO at Cyber Retaliator Solutions
I would rate their technical support a 10, as we have local support in South Africa and the ability to reach out to...
Read full review of Vectra AI »
Przemyslaw Cichochki
Security Consultant at a healthcare company
Regarding technical support, I am in direct contact with a few people at Vectra. I enjoy cooperating with them....
Read full review of Vectra AI »
Mohammad Alkurdi
Owner at Fortibits
They are supportive. From a support perspective, they are supportive, to be honest with you.
Read full review of Vectra AI »
Tony Whelton
Director IT at Wellington College
Vectra AI's integration team was spot-on. They helped us with a very well-defined and well-tested plan, and they...
Read full review of Vectra AI »
Drystan Govender
CTO at Cyber Retaliator Solutions
The solution’s technical support team is quite competent.
Read full review of Vectra AI »
Atakan Oztuna
Technical Sales Engineer at Barikat Cyber Security WLL
We have a strong local presence and support in this market, and our company's origins in Turkey also contribute to...
Read full review of Vectra AI »
Anonymous User
Security Engineer at a legal firm
I would rate the technical support of the Vectra AI solution a seven, on a scale from one to ten, with one being the...
Read full review of Vectra AI »
Anonymous User
Sr. Specialist - Enterprise Security at a mining and metals company
Whenever we have raised issues we have gotten timely responses. Getting support is fairly easy compared to some of...
Read full review of Vectra AI »
Anonymous User
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor
Customer support receives a rating of nine out of ten due to being very supportive and responding quite efficiently.
Read full review of Vectra AI »
Anonymous User
Operational Security Manager at a financial services firm
The tech support is surprisingly good. We had questions, we faced some slight issues, and we always got very quick...
Read full review of Vectra AI »
Anonymous User
Information Technology Security Engineer II at a mining and metals company
They have very good tech support.
Read full review of Vectra AI »
Anonymous User
Project Manager at a university
The technical support is very good with fast responses. They reach out if they see there might be more questions. So,...
Read full review of Vectra AI »
Anonymous User
Head of IT Security, Acting CISO at a retailer
The technical support is fast, customer-oriented, and has a great skill set. When we started with Vectra AI, we...
Read full review of Vectra AI »
David Heed
Security Center Coordinator at a comms service provider
We have only had direct contact with the customer success team, and that has been great.
Read full review of Vectra AI »
Mark Davies
Security Operations Specialist at a tech services company
Their technical support is excellent.
Read full review of Vectra AI »
Anonymous User
Network Engineer at a comms service provider
The tech support is great. Whenever we had a problem, we got an answer immediately. This helps with having a general...
Read full review of Vectra AI »
Anonymous User
System Engineer at a computer software company
Two months ago, we had a small incident, and we used their technical support. A colleague of mine interacted with...
Read full review of Vectra AI »
Anonymous User
Head of Information Security at a financial services firm
Their support is excellent. They're very responsive. Exactly as you would hope for from a vendor, which is rare.
Read full review of Vectra AI »
Anonymous User
Senior Security Engineer at a manufacturing company
Their technical support is pretty good. They're very responsive. Nine out of 10 times, they understand my problem....
Read full review of Vectra AI »
Anonymous User
Security at a financial services firm
Their support is pretty good. They follow up fast. It's not like most other support centers we've seen in the past....
Read full review of Vectra AI »
Anonymous User
CSirt Manager at a computer software company
The engineer who deploys Vectra at my company seeks perfection, and he wasn't happy with everything. However,...
Read full review of Vectra AI »
Anonymous User
Sr. Specialist - Enterprise Security at a mining and metals company
The support is directly from the device or we get a response via email. The response is okay. Because the product is...
Read full review of Vectra AI »
Headofinfosec82347
Head of Information Security at a outsourcing company
The support is excellent. We've had really good technical support from Vectra AI all the time. We have very regular...
Read full review of Vectra AI »
Anonymous User
Cyber Security Analyst at a financial services firm
We are in contact with the Vectra service desk. If you send them ideas, they talk about them and see if they can...
Read full review of Vectra AI »
Nawaf Fawaz
Planning& Performance Analyst at National Information Center, Ministry of Interior, Saudi Arabia
When I create tickets, the response is fast, and issues are solved promptly. However, more technical queries may take...
Read full review of Vectra AI »
Anonymous User
Head of Information Security at a insurance company
The technical support is brilliant and really responsive. That is probably down to the fact that they are a small...
Read full review of Vectra AI »
Anonymous User
Head of system and infrastucture at a government
Vectra AI's tech support is very good. Like I said, we had a rough start with the solution because we did not have...
Read full review of Vectra AI »
Maik Gonstala
Network Engineer at a healthcare company
Vectra's technical support is very fast. They have been able to resolve the tickets I created very quickly. I would...
Read full review of Vectra AI »
Anonymous User
Cyber Security Engineer at a tech services company
The support is quite reliable depending on the service engineer assigned. I would rate them between eight and nine.
Read full review of Vectra AI »
Anonymous User
CyberOps at a manufacturing company
I would rate their support a ten, on a scale from one to ten, with one being the worst and ten being the best. The...
Read full review of Vectra AI »

Review 1 of 30

Technical Support

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