Compare Fortra vs Veracode

Fortra

Based on 150 reviews.

Veracode

Based on 211 reviews.

Sample Customers

Veracode

Manhattan Associates, Azalea Health, Sabre, QAD, Floor & Decor, Prophecy International, SchoolCNXT, Keap, Rekner, Cox Automotive, Automation Anywhere, State of Missouri and others.

Popular Solutions

34 reviews

11 reviews

1 reviews

63 reviews

Veracode Security Labs

0 reviews

Top Industries

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Healthcare Company

Financial Services Firm

17%

Computer Software Company

16%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vidyasagar Gupta
File Transfer Analyst at IG Group
My use case with GoAnywhere MFT differs from organization to organization. In my previous organization, the purpose...
Read full review of GoAnywhere MFT »
Christian Dagal
Security Architect Manager at Aboitiz Equity Ventures, Inc.
We have a wider range of use cases for Digital Guardian, it detects the movement and classification of files within...
Read full review of Fortra's Digital Guardian »
Corey Cole
Service Coordinator - Technology Security at a government
We used the product for scheduled vulnerability scanning and detecting changes within our assets.
Read full review of Fortra Tripwire IP360 »
Anonymous User
System Administrator
The main purpose is for automation. That has been the purpose why I have been using it so far.
Read full review of Automate »
Anonymous User
Cyber Security Engineer at a tech services company
I use it a lot for independent research. I have a copy with me on my Kali box. There’s a good reason that it’s...
Read full review of Fortra's Cobalt Strike »

Review 1 of 5

Darshan Makhecha
Sr Sales Engineer at a manufacturing company
I use Veracode on a private cloud. When we implement a new solution, it needs to undergo user review. I was...
Read full review of Veracode Security Labs »
Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »

Review 1 of 2

Customer Service

Anonymous User
President at a tech services company
I rate Alert Logic customer service 10 out of 10.
Read full review of Fortra's Alert Logic MDR »
Watchara Manusnanta
Product Manager at Tech Titan Distribution Co., Ltd.
I have not used the support.
Read full review of Digital Guardian »
Anabel Marco
Account Director at a tech services company
I rate Fortra customer service eight out of 10. We are based in Barcelona, where they have their European...
Read full review of Automate »
Brando Diego
System Engineer/Consultant at Notable Frontier Sdn Bhd
The solution's technical support can be frustrating for a user. I rate the technical support a seven to eight out of...
Read full review of Fortra's Digital Guardian »
Christian Dagal
Security Architect Manager at Aboitiz Equity Ventures, Inc.
The support is an expert in guiding you through creating policies. Since it's somewhat hard to create on your own,...
Read full review of Fortra's Digital Guardian »
DimitrisMakris
Information Security Architect at Injazat Data Systems
I am not very impressed by the technical support. One reporting problem we had took some time to be fixed, but we...
Read full review of Fortra Tripwire IP360 »
Anonymous User
Site Reliability Engineer at a retailer
Technical support has been amazing. They are very supportive and helpful. We are quite satisfied with the level of...
Read full review of Fortra's Alert Logic MDR »
KunalJain
Senior Project Manager at a tech vendor
Our team contacted technical support last year when facing an issue, and it was resolved within a couple of hours.
Read full review of GoAnywhere MFT »
Anonymous User
Consultant at a financial services firm
Technical support could be better.
Read full review of Fortra's Tripwire Enterprise »
Anonymous User
Cyber Security Consultant at a tech services company
We have contacted technical support in many cases and they are very good. The last time that we contacted them was...
Read full review of Fortra's Tripwire Enterprise »
Anonymous User
IT consultant at a tech services company
For the most part, we have been in a test evaluation phase and we have not needed to use the technical support until...
Read full review of GoAnywhere MFT »
JamesStarkweather
Senior Cloud Engineer at a computer software company
Their support is excellent. I would give them a 10 out of 10, but we pay for the max support level. They have...
Read full review of Globalscape EFT »
John Mwangi
Sr Software Engineer at Pune IT Labs
I would rate the technical support a ten out of ten. GoAnywhere offers top-rated customer support. They are always...
Read full review of GoAnywhere MFT »
LEEJET AGGASSI HERMOSA HUGO
Consultant at Bridgeway Communication System, Inc.
I rate Fortra support nine out of 10. I'm very satisfied with the customer support. They can accommodate us when we...
Read full review of GoAnywhere MFT »
Andrew Draus
Data Automation Engineer at a financial services firm
The technical support is very good. They are responsive and work through issues with me. I called them two or three...
Read full review of Automate »
Andrian Lubimov
SVP of Networking and Operations at Skywire Networks
Their technical support is pretty decent. I would probably rate them a seven or an eight out of ten. When you have...
Read full review of Fortra's Intermapper »
Anonymous User
Application Development Manager at a government
The tech support is pretty good, and the team members are knowledgeable for the most part; I rate them eight out of ten.
Read full review of GoAnywhere MFT »
Alex Alexandre
system administrator at INSIGHT CREDIT UNION
Technical support is great. They are very responsive and they know their product.
Read full review of Fortra's Alert Logic MDR »
Anonymous User
Manager Managed File Transfer at a tech services company
When it comes to technical support, I would give it a rating of three. The technical support is slow to respond and...
Read full review of GoAnywhere MFT »
LeAnn Hurst
Director, HIM at a healthcare company
They're fantastic. Anytime I've called to ask anything, they've always been extremely helpful. They spent time with...
Read full review of GoAnywhere MFT »
Anonymous User
System Administrator II at Serco
The organization has ways to listen to its customers and providing that feedback is working as the company listens...
Read full review of GoAnywhere MFT »
Anonymous User
Senior IT Auditor at a retailer
I haven't heard any complaints.
Read full review of Fortra Tripwire IP360 »
Anonymous User
IT & Security Manager at a manufacturing company
We did not require any support. It is very simple. We are only using the file transfer, so it is very simple.
Read full review of GoAnywhere MFT »
Dan McGuire
Enterprise Application Analyst at a energy/utilities company
The experience was excellent. The support technician who worked with me initially owned the ticket through the whole...
Read full review of GoAnywhere MFT »
Anonymous User
Pre-Sales Specialist at a tech services company
Their technical support is better than excellent.
Read full review of Fortra Tripwire IP360 »
Anonymous User
Senior Email Engineer at a legal firm
The technical support is pretty good. They've gotten better as the company has been growing. As far as sending an...
Read full review of Fortra's Agari »
Anonymous User
Consultant at a manufacturing company
I've contacted them. They were very helpful. I'd rate them a ten out of ten.
Read full review of Automate »
Angie Finnell-French
Business Intelligence Developer at Food distribution company
The individuals who provide support are very knowledgeable about their product, and we don't go through multiple...
Read full review of GoAnywhere MFT »
Riyad Chowdhury
Senior Systems Engineer at Turner Broadcasting System
I have not contacted the technical support.
Read full review of Fortra's Alert Logic MDR »
Matt_Dunleavy
Senior System Administrator at a tech vendor
I have used Barkley's technical support and it is helpful but there's a bit of a delay in the response time. Because...
Read full review of Barkly [EOL] »

Review 1 of 30

PavanKumar18
Senior Testing Engineer at TollPlus LLC.
I rate Veracode support eight out of 10.
Read full review of Veracode »
Calinescu Tudor
Security Project Leader at ATOSS AG
The support guys are good professionals. We have received valuable comments on proposals from their side. They are...
Read full review of Veracode »
Ajit Matthew
Sr. Partner IT and Information Security at themathcompany
The Veracode technical support is very good. They are responsive and very knowledgeable. Every time we wanted to set...
Read full review of Veracode »
BahatiAsher Faith
Software Developer at Appnomu Business Services
Their support is good because there is an option to request a consultation. If you face any issue or any difficulty...
Read full review of Veracode »
Saket Pandey
Product Manager at a hospitality company
The technical support team is knowledgeable. In the initial stages, when our team lacked the technical capability to...
Read full review of Veracode »
Nathan S
VP of Product at a healthcare company
I have not used the support from Veracode Static Analysis.
Read full review of Veracode »
Anonymous User
Application & Product Security Manager at a insurance company
Good.
Read full review of Veracode »
Brian Felker
Application Security Engineer at Advantasure
I rate Veracode support 7.5 out of 10. Overall, our technical support is decent. You have to find someone who works...
Read full review of Veracode »
Anonymous User
Lead Product Security Engineer at a computer software company
I worked with Veracode's technical consultation staff and found the agent to be incredibly knowledgeable and...
Read full review of Veracode »
Anonymous User
Product Security Engineer at a tech services company
I haven't worked with Vercode's support and therefore cannot comment on how helpful or responsive they are.
Read full review of Veracode »
ShubhamMittal
Data Research Analyst & Business Development at DIS Research
The support team could be more responsive, and the dependency of users on the support team is too high and should be...
Read full review of Veracode »
Anonymous User
Sr. VP Engineering at a computer software company
We bought their premier service package and that allows us to have access to their consultants, their customer...
Read full review of Veracode »
Tarun Revalla
Associate Software Engineer at a healthcare company
The Veracode support team is excellent. I had an issue removing an account, so I emailed support. They created a case...
Read full review of Veracode »
Brintha Prabakar
Lead Automation Quality Engineer in Leading UK Bank at a consultancy
We never used Veracode support. We only worked with the stakeholders provided by the customer. They were supportive....
Read full review of Veracode »
Elina Petrovna
Professor at BitBrainery University
CA still has some difficulties integrating the Veracode team in their support services.
Read full review of Veracode »
Anonymous User
Sr. Web Application Security at a tech vendor
I rate Veracode support a seven out of ten. We have weekly meetings with the support representatives to discuss any...
Read full review of Veracode »
Anonymous User
VP Development
They're very good. Anything that we've brought up to them, they've responded to us very quickly.
Read full review of Veracode »
DavidJellison
Senior Director, Quality Engineering at a tech services company
Technical support was difficult at times due to off-shore support that seemed to be reading from a script and not...
Read full review of Veracode »
Stephen Cook
Systems Engineer at Shiftmovers
I rate Veracode support a nine out of ten. Veracode's support team has always been helpful. When we contact them by...
Read full review of Veracode »
Anonymous User
VP Worldwide Delivery Acceleration at a financial services firm
Tech support is excellent.
Read full review of Veracode »
Anonymous User
Global Application Security at a pharma/biotech company
On a scale of one to 10, I would give it an eight.
Read full review of Veracode »
Anonymous User
CISSP, CISM at a tech services company
Excellent.
Read full review of Veracode »
Anonymous User
Information Security Engineer Team Lead at a hospitality company
The support team itself, or security program manager and a few others, have been fantastic. Most of the time, they're...
Read full review of Veracode »
Oleksandr Klymenko
Development Manager at a computer software company
I am very pleased with the Veracode support because so far, there were no issues where they were not able to help us....
Read full review of Veracode »
Anonymous User
Senior Security Consultant at a retailer
Customer Service: 8/10 Technical Support: 8/10
Read full review of Veracode »
Anonymous User
Technical Director at a financial services firm
They're outstanding. Best in class. Absolutely. They bend over backwards to help us. We'll come up with questions and...
Read full review of Veracode »
Mark Handzlik
Chief Software Architect at a tech services company
I've contacted the Veracode technical support team and found the support responsive. The team also got back to me...
Read full review of Veracode »
Gustavo_Gonzalez
Technical Program Manager at a engineering company
Customer Service: Customer and platform support is one of the best in the field. The experts are skilled and can have...
Read full review of Veracode »
Anonymous User
Cyber Security Engineer at a consumer goods company
Technical support is great. The folks that I have interacted with, from services all the way through to the...
Read full review of Veracode »
AldrineEinsteen
Enterprise Architect at a computer software company
We did previously reach out to technical support. When we had to set up all of the automation, we contacted them for...
Read full review of Veracode »

Review 1 of 30

Technical Support

No Data Available

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