Compare GitLab vs Veracode

GitLab

Based on 96 reviews.

Veracode

Based on 219 reviews.

Latest Research

Buyer's Guide

GitLab vs. Veracode

January 2026

Veracode vs. GitLab

Updated: January 2026

Buyer's Guide

GitLab vs. Veracode

January 2026

GitLab vs. Veracode

Updated: January 2026

Sample Customers

GitLab

1. NASA 2. IBM 3. Sony 4. Alibaba 5. CERN 6. Siemens 7. Volkswagen 8. ING 9. Ticketmaster 10. SpaceX 11. Adobe 12. Intuit 13. Autodesk 14. Rakuten 15. Unity Technologies 16. Pandora 17. Electronic Arts 18. Nordstrom 19. Verizon 20. Comcast 21. Philips 22. Deutsche Telekom 23. Orange 24. Fujitsu 25. Ericsson 26. Nokia 27. General Electric 28. Cisco 29. Accenture 30. Deloitte 31. PwC 32. KPMG

Veracode

Manhattan Associates, Azalea Health, Sabre, QAD, Floor & Decor, Prophecy International, SchoolCNXT, Keap, Rekner, Cox Automotive, Automation Anywhere, State of Missouri and others.

Popular Solutions

GitLab

24 reviews

GitLab Premium

5 reviews

Veracode

30 reviews

Veracode Security Labs

1 reviews

Top Industries

Financial Services Firm

14%

Computer Software Company

12%

Manufacturing Company

11%

Government

10%

Financial Services Firm

17%

Computer Software Company

14%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

BasilJiji
System Engineer at a retailer
GitLab is a major help for DevOps automation, primarily for version controlling and deployment purposes. I use GitLab...
Read full review of GitLab »
Bharadwaj Deepak Mohapatra
DevOps Engineer at a computer software company
GitLab Premium is being used, but the CI/CD functionality is not utilized. GitLab also provides the entire CI/CD...
Read full review of GitLab Premium »

Review 1 of 2

VinothKumar5
Head for Application Security at a media company
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »

Review 1 of 2

Customer Service

Andrea PICCININI
IT Software Architect at a government
We get our technical support via a partner and we have found them to be very helpful and responsive. We are happy...
Read full review of GitLab »
KulbhushanMayer
Co Founder and Technical Architect at a tech services company
I rate the technical support from GitLab positively based on my experience. I have approached them a couple of times...
Read full review of GitLab Premium »
Zeeshan Haider
Senior AI Engineer at a consultancy
I haven't contacted technical support because we haven't encountered any issues.
Read full review of GitLab »
SwapnilBorude
Co-Founder at a outsourcing company
Customer service and support are good.
Read full review of GitLab »
Mehmet Beyaz
CTO-OSS R&D and Product Development at a comms service provider
I have not contacted GitLab's technical support.
Read full review of GitLab »
Andrea PICCININI
IT Software Architect at a government
We use a partner, and they are very competent. We have not had the need to open a support ticket directly with GitLab.
Read full review of GitLab »
BasilJiji
System Engineer at a retailer
I have had experiences with GitLab's customer support, and they have been very supportive. I have not faced any...
Read full review of GitLab »
Gaurav Chandel
AWS DevOps/ Site Reliability Engineer at a consultancy
We have rarely needed to escalate issues to technical support since GitLab usually runs seamlessly. Occasionally,...
Read full review of GitLab »
Bharadwaj Deepak Mohapatra
DevOps Engineer at a computer software company
Technical support is felt to be good, but not comparable to GitHub. There is some additional response time, which...
Read full review of GitLab Premium »
BalakrishnanS
Engeener at a tech services company
Support is good.
Read full review of GitLab »
Zeeshan Rauf
Software Engineer at a marketing services firm
I have not had contact with technical support. Rather, I relied on the other developers for assistance.
Read full review of GitLab »
Sriya Sainath
Junior Associate at a consultancy
I haven't contacted technical support of GitLab.
Read full review of GitLab »
MohamedElazzouzi
Manager de production SI technique et corporate at a comms service provider
We don't contact support. GitLab has such a huge community that you can easily find a solution in the forums.
Read full review of GitLab »
Nakul Kundaliya
Technical Lead Developer at a tech services company
I rate the support from GitLab a four out of five.
Read full review of GitLab »
Kumara Swamy
Software Development Engineer in Test at a tech services company
We use the support when we are doing integration. We have a blog where we can open a ticket and receive support.
Read full review of GitLab »
Ali Toksoy
General Manager at a tech consulting company
We don't need technical support. Our IT team has handled all the issues and therefore we don't need any additional...
Read full review of GitLab »
Santy Nelson
Business Head at a tech services company
The support from GitLab is good.
Read full review of GitLab »
Anonymous User
Technical Lead at a mining and metals company
GitLab is not responding quickly enough to our request. I know one of the problems that I am experiencing is with the...
Read full review of GitLab »
Anonymous User
Site Reliability Engineer at a tech vendor
I have not interacted with GitLab's customer support because I have not faced downtime or any significant issues...
Read full review of GitLab »
RameshP
System and Storage Engineer at a mining and metals company
Technical support depends on licensing. We haven't reached out that frequently because it is stable and we don't see...
Read full review of GitLab »
Shrey Gupta
Director Technology at a tech vendor
We had some GitLab integrations and needed some assistance. We received pretty good support.
Read full review of GitLab »
Anonymous User
Head Of Software Engineering at a financial services firm
We've never needed to contact GitLab for technical support. I can't speak to the level of service their in-house team...
Read full review of GitLab »
Anonymous User
Performance Test Line manager at a tech vendor
I have not used the support from GitLab.
Read full review of GitLab »
Andrew Yap
Channel Partner and Professional Services at a consultancy
I have had the opportunity to talk with technical support for some issues, and they were quick to respond.
Read full review of GitLab Premium »
Anonymous User
IT Manager at a tech company
Technical support from GitLab has been satisfactory. I have had meetings where they taught me, explained things, and...
Read full review of GitLab »
Pradeep Singh
DevOps Lead at a retailer
GitLab's technical support is quick and responsive.
Read full review of GitLab »
Anonymous User
Enterprise Cloud Operations Lead at a tech vendor
The customer support for GitLab is very good, and I have no complaints because they have always been quite helpful. I...
Read full review of GitLab »
Anonymous User
Partenaire, CEO at a tech services company
We have not used GitLab technical support because as of now, we haven't needed it yet.
Read full review of GitLab »
Anonymous User
Solution Architect at a tech services company
I have never used Gitlab's support.
Read full review of GitLab »
Onur Aktuğ
Software Test Manager at a manufacturing company
We do not have any direct technical support from GitLab. We ask questions to our IT department, and they may seek...
Read full review of GitLab »

Review 1 of 30

Evan Gertis
Penetration Tester at a tech vendor
I rate Veracode support 10 out of 10. Their customer support is incredible. If I have any issues, I can immediately...
Read full review of Veracode »
Calinescu Tudor
Security Project Leader at a computer software company
We haven't called their support because we know how to interpret the results provided by their platform and how to...
Read full review of Veracode »
Shashank Niranjan
Senior Software Engineer
The technical support is responsive.
Read full review of Veracode »
PavanKumar18
Senior Testing Engineer at a computer software company
I rate Veracode support eight out of 10.
Read full review of Veracode »
Naushath Raja
Senior Director at a tech vendor
I rate Veracode support a nine out of ten. Their support system is excellent and highly engaged.
Read full review of Veracode »
Deepak Naik
Chief Security Officer at a computer software company
We normally create a ticket for Veracode support, then they respond back within 24 hours. Our experience with them is...
Read full review of Veracode »
AjitMatthew
Principal. - Head - IT, Information Security and Admin at a consultancy
The technical support response time is slow.
Read full review of Veracode »
SumalyaGuha
Security Engineer at a comms service provider
We have contacted Veracode's tech support a bunch of times. The only downside is the time needed to schedule a...
Read full review of Veracode »
Anonymous User
Solution Architect at a tech vendor
The technical support is helpful, but they operate on their own schedule, so in certain instances, we have to endure...
Read full review of Veracode »
Dave Cheli
Chief Technology Officer
Exceptional.
Read full review of Veracode »
Riley Black
Senior Security Analyst at a wellness & fitness company
Exceptional!
Read full review of Veracode »
Anonymous User
DevOps Engineer at a financial services firm
Veracode's technical support is good, and I'd rate them a nine on a scale from one to ten.
Read full review of Veracode »
Karen Meohas
Information Assurance Manager at a tech vendor
Their technical support is usually very quick. They usually get back to us in less than 24 hours. We had a problem...
Read full review of Veracode »
Anonymous User
DevSecOps Engineer at a tech services company
The technical support team provides immediate responses. We can resolve multiple issues during the calls. They...
Read full review of Veracode »
Sebastian Toma
Engineering Security Manager at a tech services company
The solution's technical support is absolutely fantastic and very fast. Veracode has very fast resolution and...
Read full review of Veracode »
Andrei Kriukov
Application Security Specialist at a manufacturing company
I have communicated with the technical support of Veracode a couple of times, and this was a really great experience...
Read full review of Veracode »
Mark Handzlik
Chief Software Architect at a tech services company
I've contacted the Veracode technical support team and found the support responsive. The team also got back to me...
Read full review of Veracode »
DavidJellison
Senior Director, Quality Engineering at a tech services company
Technical support was difficult at times due to off-shore support that seemed to be reading from a script and not...
Read full review of Veracode »
Anonymous User
R&D Director at a computer software company
The technical support was good. Even with the time zones changes, they took the examples that we provided about how...
Read full review of Veracode »
AldrineEinsteen
Enterprise Architect at a computer software company
We did previously reach out to technical support. When we had to set up all of the automation, we contacted them for...
Read full review of Veracode »
Anonymous User
Information Security Lead Analyst at a consumer goods company
They're awesome. Their timeliness is acceptable, but their expertise is phenomenal.
Read full review of Veracode »
Anonymous User
Manager at a government
I would rate Veracode's customer service or technical support as not great, probably a four out of ten. Anytime we...
Read full review of Veracode »
Anonymous User
Software Engineer at a tech services company
There was a time when we needed support from them. We organized a call because the license the company had included...
Read full review of Veracode »
Anonymous User
Sr. VP Engineering at a computer software company
We bought their premier service package and that allows us to have access to their consultants, their customer...
Read full review of Veracode »
Anonymous User
Enterprise Architect, VP at a financial services firm
There were times when we had to deal with support when we ran scans and we were reviewing results. There were times...
Read full review of Veracode »
Anonymous User
Senior Manager Cyber Security at a tech services company
There are cultural differences in the way we communicate with people from different countries. So, when a Japanese...
Read full review of Veracode »
OleksandrKlymenko
Sr. Development Manager at a translation and localization position
I rate Veracode support eight out of 10. We had to contact support several times in the early years about a licensing...
Read full review of Veracode »
Anonymous User
Senior Information Security Program Manager at a financial services firm
We do have ongoing technical support. We use them more as a backstop. My team handles most of the calls and issues...
Read full review of Veracode »
Anonymous User
VP Development
They're very good. Anything that we've brought up to them, they've responded to us very quickly.
Read full review of Veracode »
Pradeep Honaganahalli Basavaraju
ML engineer at a consultancy
I've personally interacted with the customer service and support recently for a few issues, and their support is...
Read full review of Veracode »

Review 1 of 30

Technical Support

No Data Available

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