Compare GitLab vs Veracode

GitLab

Based on 96 reviews.

Veracode

Based on 219 reviews.

Latest Research

Buyer's Guide

GitLab vs. Veracode

January 2026

Veracode vs. GitLab

Updated: January 2026

Buyer's Guide

GitLab vs. Veracode

January 2026

GitLab vs. Veracode

Updated: January 2026

Sample Customers

GitLab

1. NASA 2. IBM 3. Sony 4. Alibaba 5. CERN 6. Siemens 7. Volkswagen 8. ING 9. Ticketmaster 10. SpaceX 11. Adobe 12. Intuit 13. Autodesk 14. Rakuten 15. Unity Technologies 16. Pandora 17. Electronic Arts 18. Nordstrom 19. Verizon 20. Comcast 21. Philips 22. Deutsche Telekom 23. Orange 24. Fujitsu 25. Ericsson 26. Nokia 27. General Electric 28. Cisco 29. Accenture 30. Deloitte 31. PwC 32. KPMG

Veracode

Manhattan Associates, Azalea Health, Sabre, QAD, Floor & Decor, Prophecy International, SchoolCNXT, Keap, Rekner, Cox Automotive, Automation Anywhere, State of Missouri and others.

Popular Solutions

GitLab

24 reviews

GitLab Premium

5 reviews

Veracode

30 reviews

Veracode Security Labs

1 reviews

Top Industries

Financial Services Firm

14%

Computer Software Company

13%

Manufacturing Company

10%

Government

10%

Financial Services Firm

18%

Computer Software Company

14%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

BasilJiji
System Engineer at a retailer
GitLab is a major help for DevOps automation, primarily for version controlling and deployment purposes. I use GitLab...
Read full review of GitLab »
Bharadwaj Deepak Mohapatra
DevOps Engineer at a computer software company
GitLab Premium is being used, but the CI/CD functionality is not utilized. GitLab also provides the entire CI/CD...
Read full review of GitLab Premium »

Review 1 of 2

VinothKumar5
Head for Application Security at a media company
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »

Review 1 of 2

Customer Service

Ali Toksoy
General Manager at a tech consulting company
We don't need technical support. Our IT team has handled all the issues and therefore we don't need any additional...
Read full review of GitLab »
RameshL
Chief Executive Officer at a tech services company
We have experience with GitLab support and we found the service to be good. There is not much of a lag in terms of...
Read full review of GitLab »
Udaysimha Nerella
Specialist Data Analysis vehicle safety at a tech vendor
We didn't use the technical support for GitLab because there are specific people within our organization that we can...
Read full review of GitLab »
Saurav Krishna
Data Engineering and AI Intern at a tech vendor
I haven't reached out to them yet.
Read full review of GitLab »
Andrea PICCININI
IT Software Architect at a government
We get our technical support via a partner and we have found them to be very helpful and responsive. We are happy...
Read full review of GitLab »
Vishnu Ramachandra
Security Engineer at a consultancy
The solution's technical support is pretty good. If you go on Stack Overflow platform, you can find technical support...
Read full review of GitLab »
SwapnilBorude
Co-Founder at a outsourcing company
Customer service and support are good.
Read full review of GitLab »
Santy Nelson
Business Head at a tech services company
The support from GitLab is good.
Read full review of GitLab »
Jagadeeswara Reddy
Senior Solutions Architect at a computer software company
One of my colleagues got in touch with them, and his response was that their technical support was not that great....
Read full review of GitLab »
Zeeshan Haider
Senior AI Engineer at a consultancy
I haven't contacted technical support because we haven't encountered any issues.
Read full review of GitLab »
Corné den Hollander
Product Owner at a financial services firm
My current experience is with the hosted instance of GitLab. So, there's a company in between. Before that, I've been...
Read full review of GitLab »
AvdheshSharma
Assistant Manager at a tech vendor
We raised a request with GitLab support when an employee's commits were erased, but they were unable to help because...
Read full review of GitLab »
Andrea PICCININI
IT Software Architect at a government
We use a partner, and they are very competent. We have not had the need to open a support ticket directly with GitLab.
Read full review of GitLab »
Zeeshan Rauf
Software Engineer at a marketing services firm
I have not had contact with technical support. Rather, I relied on the other developers for assistance.
Read full review of GitLab »
Zulham Ertanto
Web developer at a consultancy
We used a lot of technical support for standard settings.
Read full review of GitLab »
Anonymous User
Platform Engineer & Manager at a computer software company
I have interacted with architects for some advice during the implementation, and they were prompt in their response....
Read full review of GitLab »
Onur Aktuğ
Software Test Manager at a manufacturing company
We do not have any direct technical support from GitLab. We ask questions to our IT department, and they may seek...
Read full review of GitLab »
Anonymous User
Solution Architect at a tech services company
I have never used Gitlab's support.
Read full review of GitLab »
Anonymous User
Head Of Software Engineering at a financial services firm
We've never needed to contact GitLab for technical support. I can't speak to the level of service their in-house team...
Read full review of GitLab »
Pradeep Singh
DevOps Lead at a retailer
GitLab's technical support is quick and responsive.
Read full review of GitLab »
Andrew Schetinin
Chief Technology Officer
We have contacted support in a couple of situations, and they were responsive and okay.
Read full review of GitLab »
Gizem Mercan
Cloud Architect at a manufacturing company
For any technical issues, we have our infrastructure team. They have some experience with this product. Currently, we...
Read full review of GitLab »
Anonymous User
Site Reliability Engineer at a tech vendor
I have not interacted with GitLab's customer support because I have not faced downtime or any significant issues...
Read full review of GitLab »
Anonymous User
Software QA Test Engineer at a tech services company
Technical support is good.
Read full review of GitLab »
Anonymous User
Enterprise Cloud Operations Lead at a tech vendor
The customer support for GitLab is very good, and I have no complaints because they have always been quite helpful. I...
Read full review of GitLab »
Anonymous User
Technical Lead at a mining and metals company
GitLab is not responding quickly enough to our request. I know one of the problems that I am experiencing is with the...
Read full review of GitLab »
Anonymous User
IT Manager at a tech company
Technical support from GitLab has been satisfactory. I have had meetings where they taught me, explained things, and...
Read full review of GitLab »
Anonymous User
Software Designer at a tech vendor
We have an internal administrator if we need help with the solution, I have not contacted GitLab for support.
Read full review of GitLab »
Anonymous User
Tool Manager at a computer software company
We are using the open-source free version. So, we don't have support. We are looking to buy the intermediate version...
Read full review of GitLab »
AK13
DevOps Engineer at a insurance company
Technical support is very quick. I raised two tickets and and they followed up regularly which was great.
Read full review of GitLab »

Review 1 of 30

Michea Mbaziira
Insurance Agent at a insurance company
The support is slow to respond.
Read full review of Veracode »
Rishabh Khanna
Security Engineer at a tech services company
The technical support is really slow. Their availability is sparse. It sometimes takes two months to have a resolution.
Read full review of Veracode »
Arnab Paul
Cyber Security Consultant at a consultancy
I have engaged in two different types of experiences with technical support. One involves the ticketing system, and...
Read full review of Veracode »
UmarQureshi
Security Lead at a retailer
The technical support is excellent. They have application security experts. If we have an issue within the platform,...
Read full review of Veracode »
VinothKumar5
Head for Application Security at a media company
I would give a rating of somewhere around 7.5 for customer support of Veracode Security Labs. They always respond to...
Read full review of Veracode Security Labs »
Vikas Agrawal
DevOps Lead at a healthcare company
We connected with Veracode's support a couple of times, and we got a different answer each time.
Read full review of Veracode »
Robert Hood
Information Security Architect at a tech vendor
I've never had a problem that didn't get solved, or at the very least, get immediate feedback. So, I would say their...
Read full review of Veracode »
Jesus Montes Ceron
Architect of solutions at a tech services company
We are very pleased with the support.
Read full review of Veracode »
PavanKumar18
Senior Testing Engineer at a computer software company
I rate Veracode support eight out of 10.
Read full review of Veracode »
Oscar Narvaez
COE Head at a tech services company
I rate Veracode support nine out of 10. We get support from the resellers and direct support from Veracode analysts....
Read full review of Veracode »
Andrei Kriukov
Application Security Specialist at a manufacturing company
I have communicated with the technical support of Veracode a couple of times, and this was a really great experience...
Read full review of Veracode »
AnantUpadhyay
CEO at a media company
I rate Veracode support eight out of 10. The response times are fast. If we have a problem, they respond within four...
Read full review of Veracode »
Evan Christoe
AVP, IS Manager at a financial services firm
Technical support is highly competent.
Read full review of Veracode »
Anonymous User
VP Worldwide Delivery Acceleration at a financial services firm
Tech support is excellent.
Read full review of Veracode »
Anonymous User
Automation Practice Leader at a financial services firm
The technical support is good. Whenever we have any vulnerability issues, we can easily contact them and then have a...
Read full review of Veracode »
Anonymous User
Senior Infrastructure Engineer at a healthcare company
We engage their support teams quite often actually. Part of our licensing package is a good number of hours per month...
Read full review of Veracode »
Anonymous User
Principal for the Application Security Program and Access Control at a engineering company
We clearly mentioned during our purchase cycle that we have C++ code, a Swift code from a US perspective, Python...
Read full review of Veracode »
Anonymous User
Associate Consultant at a comms service provider
We have not been in touch with Veracode's technical support.
Read full review of Veracode »
Anonymous User
Assistant Vice President of Programming and Development at a financial services firm
We have rarely needed to use tech support, and when we have it has performed as expected.
Read full review of Veracode »
Anonymous User
Chief Information Security Officer
I don't believe that the team has had any problem going on to the website, downloading the static code, or running...
Read full review of Veracode »
Marcello Teodori
Software Architect at a computer software company
The staff of Veracode is very good. They're very supportive. When the product doesn't report something that we need...
Read full review of Veracode »
Swarup M
Security Analyst at a tech services company
Support is very good. The support team resolves some issues within 24 hours.
Read full review of Veracode »
Anonymous User
Information Security Engineer Team Lead at a hospitality company
The support team itself, or security program manager and a few others, have been fantastic. Most of the time, they're...
Read full review of Veracode »
Anonymous User
Application Security Engineer at a financial services firm
The technical support has been quite helpful. I had a consultation yesterday and it was straightforward and...
Read full review of Veracode »
Kaushil Ambatkar
Cyber Security Consultant at a computer software company
Dennis from Veracode helped us right from the deployment. If there was any critical task, he used to help us with...
Read full review of Veracode »
Anonymous User
Sr. Security Architect at a financial services firm
As mentioned in prior comments, Veracode is simply put our best vendor in terms of relationship, value-add, and...
Read full review of Veracode »
Brian Felker
Application Security Engineer at a tech services company
I rate Veracode support 7.5 out of 10. Overall, our technical support is decent. You have to find someone who works...
Read full review of Veracode »
Anonymous User
VP Development
They're very good. Anything that we've brought up to them, they've responded to us very quickly.
Read full review of Veracode »
Anonymous User
Senior Software Developer at a insurance company
We have called them to mitigate some bots because the scan had some type of flaw. I called them and everything was...
Read full review of Veracode Security Labs »
Anonymous User
DevSecOps Consultant at a comms service provider
The technical support sometimes takes 48 hours to get back to us. Some of the support staff are not that great. There...
Read full review of Veracode »

Review 1 of 30

Technical Support

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