Compare GoSecure vs SentinelOne

GoSecure

SentinelOne

Based on 514 reviews.

Sample Customers

GoSecure Endpoint Detection and Response

Alcatel-Lucent, Siemens, Cisco, Zurich, Deloitte

SentinelOne Singularity Endpoint

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

SentinelOne Wayfinder Threat Detection and Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

SentinelOne Singularity Endpoint

111 reviews

SentinelOne Singularity Cloud Security

56 reviews

SentinelOne Wayfinder Threat Detection and Response

17 reviews

Top Industries

Construction Company

29%

Comms Service Provider

17%

Manufacturing Company

Outsourcing Company

Financial Services Firm

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
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Dev Reshwal
Technical Support Executive at Softcell Technologies Limited
In my daily work, the main use case for SentinelOne Singularity AI SIEM is creating rules, fine-tuning, source...
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Md Rafique
Desktop support Engineer at a outsourcing company
My primary use case for SentinelOne Wayfinder Threat Detection and Response is to proactively detect, investigate,...
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GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
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KetanPatel7
Software Developer at Softcell Technologies Limited
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar...
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Review 1 of 5

Customer Service

No Data Available

Maxwell Essuman.
Country Manager at Platview Technologies
The technical support is good.
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Ravishankar KumarPatel
Solution Architect Cybersecurity at Microland Limited
As a service provider, we manage most of the discussion in-house. Whenever we reach out to them, we get a very good...
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Krishna R
DGM. Technical Security at a tech services company
I have contacted SentinelOne support via TAC lines for understanding suspicious behavior, and they help drill down...
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Dinesh Yadav
Sales Director at CLOUD MIND
I would rate their technical support around a nine out of ten. Every solution has some kind of drawback, but it is a...
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Chetan Gaonkar
Soc Analyst at Softcell Technologies Limited
Support is very important for SentinelOne Singularity Endpoint. Because it is a SaaS product, whenever we get stuck,...
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MadhawaLiyanage
Head of Solutions and Cybersecurity at NGXESS
The technical support is good.
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SouravGhosh1
Junior Cloud Engineer at Federal Bank of India
We have dealt with support in the past. They were helpful.
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Mallappa Bagi
Security Analyst at R V college of Engineering
The tech support is really good. We get responses on time, as defined in the SLAs.
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Rahul Kate
Co-Founder at First Defense WLL
Technical support is very good and helpful in getting results. The turnaround time for solving bugs or finding...
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Divya More
Technical Support at Softcell Technologies Limited
I evaluate the customer service and technical support of SentinelOne Singularity Complete as very supportive, with...
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Navindu Dissanayake
Engineer - Cyber Security at a tech services company
The response time of customer service could be improved.
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BRIAN DIETRICH
Agile Product Owner at Micron Technology, Inc.
I was extremely happy with their technical staff. The solution's tech support is top-notch. They have some really...
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Anonymous User
Director - Global Information Security at a manufacturing company
Technical support started off mainly by email, but support is probably the single biggest improvement since we...
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Anonymous User
Operations Manager at Proton Dealership IT
SentinelOne technical support has always been very quick and responsive. We haven't used them a lot. We're a...
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Prathamesh Borse
Cloud engineer at a construction company
Sometimes, the response time of the support team is lagging.
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Subodh Desai
SOC Analyst at Softcell Technologies
I feel the customer service and technical support of SentinelOne Singularity Endpoint are very good because whenever...
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Anonymous User
Enterprise Security Architect at a recruiting/HR firm
I talk to my TAM once a week, minimum. I think I have the best customer support in the business. I had an issue that...
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Mohsinoddin Mohammed
Senior Information Security Principal at a venture capital & private equity firm
I would rate the technical support from SentinelOne as 8.5 out of ten.
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Anonymous User
Information Security Officer at a tech vendor
My experience with the technical support of Singularity Platform is that they write us back semi-quickly. If I were...
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Anonymous User
Network Engineer at a financial services firm
My only issue with the solution's technical support so far is that we can only communicate via email tickets, not...
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Baltazar Santaella
Deputy CISO at The University of Texas at El Paso
Technical support is super. They are very helpful and relatively quick to respond. Sometimes they take a little bit...
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Anonymous User
Sr. Security Engineer at a financial services firm
The support team is hard to get a hold of.
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Anonymous User
Cyber Security Engineer at a retailer
My thoughts on the tech support of SentinelOne Singularity AI SIEM are that it is good and AI-based, and the...
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Prajwal Bhatkar
Cloud Support Engineer at a construction company
The technical support team's response time is slow at times.
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Anonymous User
Cybersecurity Service Manager at a manufacturing company
Support responds in less than a day. SentinelOne is a top partner in the industry.
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Pritam Kanekar
AWS Cloud Engineer at ACC Ltd
The technical support is good. They've assisted us on multiple occasions with implementing new policies and creating...
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Stephen Poot
Network and Security Engineer at a energy/utilities company
One of the nicest things about SentinelOne is their support. I never met a company which gives such fast, great...
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Abuzer Khan
Network engineer at ACC Ltd
I would describe their support as neutral.
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Anonymous User
IT Manager
The technical support is helpful.
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Anonymous User
Principal Security Analyst at a tech services company
The technical support ticket for the issue we had with getting the agent installed in our PBS image took almost a...
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Review 1 of 30

Technical Support

No Data Available

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