Compare GoSecure vs SentinelOne

GoSecure

SentinelOne

Based on 421 reviews.

Sample Customers

GoSecure Endpoint Detection and Response

Alcatel-Lucent, Siemens, Cisco, Zurich, Deloitte

SentinelOne Singularity Endpoint

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

SentinelOne Wayfinder Threat Detection and Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

SentinelOne Singularity Endpoint

74 reviews

SentinelOne Singularity Cloud Security

63 reviews

SentinelOne Wayfinder Threat Detection and Response

6 reviews

Top Industries

Construction Company

31%

Comms Service Provider

14%

Legal Firm

Outsourcing Company

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
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Sreeraj Mohandas
Security Engineer at HashXpert

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GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
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Mohan Janarthanan
Associate Vice President at Novac Technology Solutions
I am using SentinelOne Singularity AI SIEM as a customer only, and I have taken it very recently. I am using it to...
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Prathamesh Samant
Presales Manager at a manufacturing company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
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Review 1 of 5

Customer Service

No Data Available

SteveLee
Director of IT at Integrus Architecture
I can't remember the last time I had to contact the solution's technical support. I would give the technical support...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Jared Ochieng
Information Technology Security Specialist at infoark
I have not had to contact them for troubleshooting. When we are doing proof of concept, I speak with the SentinelOne...
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Dinesh Yadav
Sales Director at CLOUD MIND
The technical support is good.
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Adam Peason
Chief Information Security Officer at Lone Star National Bank
It is through a managed service.
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Aaron Shovick
Cybersecurity Analyst at a manufacturing company
I have contacted their support for a vulnerability issue, and they were able to help out with that. They told me how...
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Andrew W
VP - Information Technology at a financial services firm
I have talked to SentinelOne support multiple times, but not on the cloud-native security front. I cannot add...
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Ankit-Agarwal
Senior Director, Global Systems and Cyber Security at a tech services company
I never had to contact their support.
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Prince Joseph
Group Chief Information Officer at NeST Information Technologies Pvt Ltd
The SLA is good and the support team is quite impressive. They are very quick. I never need to escalate.
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Ankit Gupta.
Senior Solution Architect Data Center & Cloud at a tech services company
Technical support is also good. I would rate it around nine. When we have any escalation or something, it is very...
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Ashish_Mishra
Senior Software Engineer at a consultancy
I rate the technical support an 8-9 out of 10.
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Mitchell Ayers
IT Manager at a construction company
I contacted their technical support at the very beginning when I was rolling things out, but it was not a major...
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Roftiel Constantine
Global Chief Information Security Officer at Barry-Wehmiller
The technical support has been excellent. We have a customer success manager whom we meet with monthly, previously...
Read full review of SentinelOne Singularity Identity »
Deepak Bhaskaran
AGM IT Security at Page Industries Ltd
I think they were responsive, but there was a delay in reaching out to my team on one incident report. This happened...
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Kevin Thompson.
Director of information technology at Stuart & Branigin LLP
The technical support provided for SentinelOne Singularity Complete is a seven out of ten because the team takes...
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Jeff Doggendorf
Operations Manager at Proton Dealership IT
SentinelOne technical support has always been very quick and responsive. We haven't used them a lot. We're a...
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Anonymous User
CSO at TechnoCentic
I would say technical support from SentinelOne is excellent. Everyone in SentinelOne is known to us for the last many...
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Anonymous User
Network Engineer at a financial services firm
My only issue with the solution's technical support so far is that we can only communicate via email tickets, not...
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Marc McGrath
Chief Information Officer at a tech services company
We have not had any incidents where we have had to contact them for an emergency. There were no ransomware outbreaks...
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Navindu Dissanayake
Engineer - Cyber Security at a tech services company
The response time of customer service could be improved.
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Shahnawaz-Alam
Sr Security Engineer at a computer software company
They are informative and helpful, but at times, they don't have detailed knowledge.
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Anonymous User
Sr. Information Security Manager at a computer software company
They have excellent support. There are security vendors who take up to 48 hours to just answer back a "Hello,"...
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Reviewer07479
CIO at a manufacturing company
Support is quite fast to solve problems. The SOC is very good and really operates 24/7. When necessary, they contact...
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Anonymous User
Assistant System Engineer at a tech vendor
The technical support is good.
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Yasiru Perera
Senioor Engineer of System and Security at Connex Information Technologies
I would rate SentinelOne's customer service and support a five out of five.
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Akshay Kshirsagar
IT Engineer at ACC Ltd
The technical support is helpful.
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Lakshay Aggarwal
Application Security Manager at a tech company
Technical support is very good. We do have a monthly call with SentinelOne Singularity Cloud Security whereby we run...
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Anonymous User
IT Operations Manager at a retailer
We haven't had to engage with their technical support.
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Steve Pender
Managing Member at Pender & Associates
We very seldom needed to use technical support.
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Jessica Chastain
IT Director at a government
I have not contacted the SentinelOne Singularity Cloud technical support team.
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Prathamesh Borse
Cloud engineer at a construction company
Sometimes, the response time of the support team is lagging.
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.