Compare GoSecure vs SentinelOne

GoSecure

SentinelOne

Based on 373 reviews.

Sample Customers

GoSecure Endpoint Detection and Response

Alcatel-Lucent, Siemens, Cisco, Zurich, Deloitte

SentinelOne Singularity Complete

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

SentinelOne Vigilance

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

SentinelOne Singularity Complete

48 reviews

SentinelOne Singularity Cloud Security

103 reviews

SentinelOne Singularity Identity

8 reviews

Top Industries

Comms Service Provider

18%

Legal Firm

14%

Insurance Company

12%

Computer Software Company

15%

Financial Services Firm

11%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

GANESAN K
Senior Technical Engineer at a security firm
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
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Daniel Giacomelli
Security and Compliance at a outsourcing company

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Prathamesh Samant
Presales Manager at a computer software company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
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GANESAN K
Senior Technical Engineer at a security firm
I have worked with Singularity Platform, and I'm well-versed with Cloud Security, but I have not worked with the AI...
Read full review of Singularity Platform »
Satyavijay Chavan
Information Security Engineer at a security firm
As an engineer, I'm using the solution for managing infrastructure and security posture management. It's primarily...
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Review 1 of 5

Customer Service

No Data Available

Greg Walia
IT Manager at a healthcare company
We raised a support case with the solution's technical support team. We called the support team and tried to get help...
Read full review of SentinelOne Singularity Identity »
Uday Shanbhag
DevOps Engineer at a computer software company
Technical support is very helpful. However, the documentation needs to be better. They tend to resolve issues within...
Read full review of SentinelOne Singularity Cloud Security »
DavidPerry
Director of Corporate Information Security at a marketing services firm
The technical support is good.
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Maurice Abrams
Security Engineer at a tech vendor
We have not interacted with their support. We have only contacted our customer manager and our onboarding specialist....
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Roftiel Constantine
Global Chief Information Security Officer at a manufacturing company
The technical support has been excellent. We have a customer success manager whom we meet with monthly, previously...
Read full review of SentinelOne Singularity Identity »
Suresh KannanP
Cloud Security Practice Head at a tech vendor
I rate SentinelOne support seven out of 10. The response isn't fast enough.
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PradeepBhat
Security Engineering Manager at a media company
I rate SentinelOne Singularity Cloud Security support 7 out of 10. Before SentinelOne acquired SentinelOne...
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Nilesh Jadhav
Cloud Engineer at a wholesaler/distributor
The technical support is helpful and responds quickly to our requests.
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Vikram Moole
Security and Compliance Manager at a computer software company
I rate SentinelOne Singularity Cloud Security support 10 out of 10. They're excellent. When we send an email, they...
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Ijeoma Nkemjika
Customer Success Manager at a tech services company
Their support is very good. When we encounter an issue, we quickly raise support tickets, and the response time is...
Read full review of SentinelOne Singularity Complete »
Adam Peason
Chief Information Security Officer at a financial services firm
It is through a managed service.
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Thorsten Trautwein-Veit
Offensive Security Certified Professional
My overall experience with their technical support has been positive.
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Anonymous User
IT Engineer at a venture capital & private equity firm
Technical support was good.
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Ganusha Alwis
Deputy General Manager at a tech services company
I do not have much experience with technical support.
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Anonymous User
IT Manager
The technical support is helpful.
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Andre Pasqualette
IT Security Specialist at a tech services company
Their technical support for me is good. I am not involved in the deployment of the solution, but I have not heard any...
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Anonymous User
Software Developer at a tech services company
They have great technical support.
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Mohit Dhingra
Senior Vice President IT at a tech services company
The technical support is excellent.
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Neeraj Arde
Solution architect at a computer software company
Customer service and support are excellent. They respond promptly, and the technical support is knowledgeable and...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Security Engineer at a venture capital & private equity firm
We connect with the SentinelOne Singularity Cloud Security technical support on Slack and they are always helpful and...
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Nathan Venno
Cyber Security Engineer at a energy/utilities company
Singularity Cloud Workload Security's technical support team gets to your issue relatively quickly. I've never had an...
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Shahnawaz-Alam
Sr Security Engineer at a computer software company
They are informative and helpful, but at times, they don't have detailed knowledge.
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Jestoni Paglinawan
System Engineer at a tech services company
The technical support is quick and very helpful. They often response within the day or by the next business day.
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Anonymous User
Cloud Engineer at a comms service provider
I haven't had the opportunity to interact with SentinelOne support.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Co-Founder & VP Sales and Marketing at a tech services company
I would evaluate their customer service and technical support as very good, five stars.
Read full review of Singularity Platform »
Rupesh Singh
Technical Team Lead at a computer software company
We haven't contacted SentinelOne support directly. When we need help, we reach out to our service provider....
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reviewer09157131
Information Security Engineer II at a recreational facilities/services company
As I mentioned, I recently had a case because there were a lot of agents offline for a moment. Their support...
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Anonymous User
Network Engineer at a financial services firm
My only issue with the solution's technical support so far is that we can only communicate via email tickets, not...
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Anonymous User
Engineer II, Enterprise Client Support at a media company
Customer service and our TAM are both very good. They are responsive and have never been unable to answer a question...
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Baltazar Santaella
Deputy CISO at a university
Technical support is super. They are very helpful and relatively quick to respond. Sometimes they take a little bit...
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Review 1 of 30

Technical Support

No Data Available

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