Compare GoSecure vs SentinelOne

GoSecure

SentinelOne

Based on 361 reviews.

Sample Customers

GoSecure Endpoint Detection and Response

Alcatel-Lucent, Siemens, Cisco, Zurich, Deloitte

SentinelOne Singularity Complete

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

SentinelOne Vigilance

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

SentinelOne Singularity Complete

113 reviews

SentinelOne Singularity Cloud Security

114 reviews

SentinelOne Singularity Identity

22 reviews

Top Industries

Legal Firm

14%

Comms Service Provider

12%

Insurance Company

11%

Computer Software Company

17%

Financial Services Firm

11%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Andrew W
VP - Information Technology at a financial services firm
We use it for a couple of use cases. The biggest one we use it for is to protect our AWS environment, and it does a...
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Roftiel Constantine
Global Chief Information Security Officer at Barry-Wehmiller
We initially chose an EDR solution for its reporting capabilities, but quickly realized we needed a solution that...
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Prathamesh Samant
Presales Manager at a tech services company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
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Josh Vinson
Director, Information Technology at Premier Realty Group
I use SentinelOne Singularity Complete on our servers, specifically in our remote desktop services environment. I...
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Dennis Becker
Managing Director at MaDaTec GmbH
Speaking about the use cases for SentinelOne Vigilance, people are usually using these products for protecting their...
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Review 1 of 5

Customer Service

No Data Available

William Mailhot
Pre-sales Engineer at a tech services company
My interaction with technical support was pleasant. They gave me a few tips on how to integrate the new system. They...
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AshishGautam
IT Project Manager at Rajiv Gandhi Cancer Institute In India
I rate the technical support a ten out of ten. The support is very easy if you connect with global support. A company...
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PradeepBhat
Security Engineering Manager at a media company
I rate SentinelOne Singularity Cloud Security support 7 out of 10. Before SentinelOne acquired SentinelOne...
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Mike Bulyk
IT Security Director at Athletic & Therapeutic Institute of Naperville, LLC
SentinelOne has consistently provided excellent support. While there were some initial challenges when we first...
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Asim Naeem
Principal IT Security & Compliance at IBEX Holdings Ltd
The technical support team is quick to respond to and resolve our issues.
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Hassim Naseef
Senior Devops Engineer at a financial services firm
The technical support is responsive and knowledgeable.
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Ashish_Mishra
Senior Software Engineer at a consultancy
I rate the technical support an 8-9 out of 10.
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OluwatoyeseAgoro
Information Security Engineer at Cybervergent
The support personnel always want to share links instead of joining sessions. Getting them on sessions that would...
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Prince Joseph
Group Chief Information Officer at NeST Information Technologies Pvt Ltd
The SLA is good and the support team is quite impressive. They are very quick. I never need to escalate.
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Jai Prakash Sharma
Vice President, Technology Operations at InfoEdge India Ltd
I would rate their support a six out of ten because the issues that I had reported were not resolved. As a strategic...
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Nagendra Nekkala
Senior Manager ICT & Innovations at Bangalore International Airport Limited
The technical support takes time to respond to our tickets.
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Chris East
IT Manager at a tech vendor
Technical support is quick and provides great documentation to explain issues and remove agents.
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DanielMelissa
CTO at N4B
I have not been in contact with technical support. Because it is so stable, support has not been important to us.
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Rob Grow
IT Director at a construction company
My feelings are moderate towards the technical support.
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Anonymous User
Cyber Defence Analyst at Groww
SentinelOne Singularity Cloud Security's support is my favorite. They are easy to contact.
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AmitVerma3
Cloud Engineer at ACC Ltd
The technical support is highly knowledgeable and reliable in security matters. I would rate their support a nine out...
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Anonymous User
Head of Information Technology at a healthcare company
Support is very good, and their help is immediate.
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Eben Cotty
Principal Forensics Lead at Dotcom Security
The tech support is brilliant.
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Marc Mould
Senior Consultant at CGI
We have partnered closely with SentinelOne, and they have been responsive to our needs as integrators and those of...
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Anonymous User
Director Information Technology at a wellness & fitness company
I am satisfied with the support from SentinelOne.
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Anonymous User
Head of IT at a transportation company
The technical support is excellent. We have only had to use them two or three times, and the response has been very...
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Jeff Doggendorf
Operations Manager at Proton Dealership IT
SentinelOne technical support has always been very quick and responsive. We haven't used them a lot. We're a...
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Claudio Lavazza
Security Expert at a healthcare company
Our SOC has logged some tickets with the technical support. They have never complained about SentinelOne's support.
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Neeraj Arde
Solution architect at ACC
Customer service and support are excellent. They respond promptly, and the technical support is knowledgeable and...
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Anonymous User
Software Engineer at a computer software company
Their support was good. I would rate them an 8 out of 10.
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Anonymous User
DevOps Engineer at a computer software company
I rate SentinelOne support eight out of 10. Their support team is proactive. It has been a while since I connected...
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Anonymous User
Cloud Security Specialist at a insurance company
The technical support is good.
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Jessica Chastain
IT Director at a government
I have not contacted the SentinelOne Singularity Cloud technical support team.
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Ramesh Dhanwade
Specialist at a retailer
I contacted their technical support when we faced an issue on the dashboard. Sometimes it gets laggy, and we...
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Marc Vazquez
IT Manager at Telecorp Inc.
I've used technical support a few times and it's very good. They're very responsive and they alert you very quickly...
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Review 1 of 30

Technical Support

No Data Available

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