Compare GoSecure vs SentinelOne

GoSecure

SentinelOne

Based on 452 reviews.

Sample Customers

GoSecure Endpoint Detection and Response

Alcatel-Lucent, Siemens, Cisco, Zurich, Deloitte

SentinelOne Singularity Endpoint

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

SentinelOne Wayfinder Threat Detection and Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

SentinelOne Singularity Endpoint

91 reviews

SentinelOne Singularity Cloud Security

52 reviews

SentinelOne Wayfinder Threat Detection and Response

8 reviews

Top Industries

Construction Company

30%

Comms Service Provider

14%

Insurance Company

Outsourcing Company

Computer Software Company

11%

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
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GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
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Ebin_Abraham
Data Engineer at Baker Hughes
The main use case for SentinelOne Wayfinder Threat Detection and Response is to detect advanced threats and automate...
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KetanPatel7
Software Developer at Softcell Technologies Limited
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar...
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Mohsinoddin Mohammed
Information Security Principal at a venture capital & private equity firm
The primary use cases for SentinelOne Singularity AI SIEM are that we are using it as a replacement for Secureworks....
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Review 1 of 5

Customer Service

No Data Available

Sumit Saxena.
Senior Consultant at a consultancy
We have 24/7 support, but it is just moderate.
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Graham Peck
Data Security Manager at Leeds United FC
I contacted technical support once and they were quick to respond. Technical support is rated a seven out of ten.
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Al Rosado
Network Manager at a performing arts
I've barely contacted technical support. I've only spoken to sales in regard to demos. I had to call support once...
Read full review of SentinelOne Singularity Cloud Security »
Austin Estrada
Cybersecurity Analyst at Brady Corporation
They were very helpful. They were knowledgeable. They definitely used the tool before. The questions they asked were...
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Praneeta Waghole
Cloud Engineer at a construction company
I use vendor support. I would rate them a nine out of ten.
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Greg Walia
IT Manager at a healthcare company
I rate SentinelOne's support seven out of 10. SentinelOne's customer service isn't that great. There's only so much...
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Mitchell Ayers
IT Manager at a construction company
I contacted their technical support at the very beginning when I was rolling things out, but it was not a major...
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Claudio Lavazza
Security Expert at a healthcare company
5 star. Very fast and very professional. P.S.: I cannot edit “Pros” and “Cons”
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Michael Grissom
Director of Cyber Security at Tidewater Mortgage Services
We've only contacted technical support for the licensing portion of the process. They were very helpful and very...
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Olivier Richard
IT Support Director at Biotrial S.A.S.
We use the SUP team that is provided by the provider of SentinelOne. However, I've never directly dealt with them.
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Brian Glen
Incident Response Specialist at Klick Health
I have interacted with their support. They are always pretty easy to get a hold of. I never have to wait. They are...
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Ian Sterling
Analyst Information Security at a healthcare company
I am blown away by their support. Every time I reach out to my customer service manager, they are returning questions...
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Naveen Veligeti
Enterprise Account Manager at Ninth Dimension IT Solutions (P) Ltd
They are helpful.
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Aman Mishra
Cloud Engineer at a tech services company
I have contacted them quite a few times. They are pretty good. They are within their SLAs. I have never raised a...
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Priyanshu-Singh
Soc Analyst Trainee at Softcell Technologies Limited
I give SentinelOne technical support a 10 out of 10 because it is the best EDR tool.
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Tim Hayes
System Administrator at a wholesaler/distributor
I have not had to use technical support.
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Paul Maddock
Interim Head of IT - PT at The Henley College
We haven't directly contacted SentinelOne Vigilance's technical support. We go through the third party, who works...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Anonymous User
DevOps Engineer at a computer software company
I rate SentinelOne support eight out of 10. Their support team is proactive. It has been a while since I connected...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
IT Manager at a financial services firm
I don't contact technical support very often, but when I have, I haven't been disappointed. For example, the Scalar...
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Anonymous User
Cybersecurity Manager at a comms service provider
I rate SentinelOne support eight out of 10. SentinelOne offers excellent support.
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Tuan Le.
Security Analyst at a construction company
The first-level support needs improvement but the other levels are great.
Read full review of SentinelOne Singularity Identity »
Anonymous User
Software Engineer at a computer software company
Their support was good. I would rate them an 8 out of 10.
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Anonymous User
CISO at a computer software company
Their technical support has become very reliable. They have grown from a small team to a large one, and initially,...
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Koen Eersels
System Engineer at Dr. Marc Daenen
I have issued some tickets to technical support and they were very responsive.
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Anonymous User
IT Manager at a construction company
We receive technical support from our partner, so I have no experience with SentinelOne support.
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Anonymous User
Operations Manager at Proton Dealership IT
SentinelOne technical support has always been very quick and responsive. We haven't used them a lot. We're a...
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SUPPHAKORN SIPHUMI
Solutions Architect at a tech services company
I have not used their support so far.
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Ramesh Dhanwade
Specialist at a retailer
I contacted their technical support when we faced an issue on the dashboard. Sometimes it gets laggy, and we...
Read full review of SentinelOne Singularity Cloud Security »
Mgingpart67
Managing Partner at a tech services company
We have support from both vendor and distributor, and up to now, it has been satisfactory. The response has been very...
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Daniel Caban
Vice President of Technology at J&N Stone
I only had to use technical support once because my email address had not been added to various websites they have,...
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.