Compare HashiCorp vs Hitachi Vantara

HashiCorp

Based on 93 reviews.

Hitachi Vantara

Based on 217 reviews.

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Overview

Information Not Available

Hitachi, Ltd. is a Japanese multinational conglomerate company headquartered in Chiyoda, Tokyo, Japan. It is the parent of the Hitachi Group and forms part of the DKB Group of companies. Hitachi is a highly diversified company that operates eleven business segments: Information & Telecommunication Systems, Social Infrastructure, High Functional Materials & Components, Financial Services, Power Systems, Electronic Systems & Equipment, Automotive Systems, Railway & Urban Systems, Digital Media & Consumer Products, Construction Machinery and Other Components & Systems.

Sample Customers

HashiCorp Vault

Adobe, SAP Ariba, Citadel, Spaceflight, Cruise

Popular Solutions

HashiCorp Terraform

13 reviews

HashiCorp Vault

12 reviews

HashiCorp Cloud Platform (HCP)

10 reviews

Pentaho Data Integration and Analytics

12 reviews

Hitachi Virtual Storage Platform

14 reviews

Pentaho Business Analytics

4 reviews

Top Industries

Financial Services Firm

17%

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Financial Services Firm

14%

Computer Software Company

12%

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
In our organization, we implement HashiCorp Vault to securely manage and centralize all application and...
Read full review of HashiCorp Vault »
Vaishnavi Pramod Isasre
DevOps Cloud Engineer at a consultancy
The usual use cases for HashiCorp Terraform that I work with mostly include automating tasks such as provisioning...
Read full review of HashiCorp Terraform »
Rajib Aich
SR. systems specialists at a financial services firm
My main use case for HashiCorp Cloud Platform (HCP) is that we used HashiCorp Consul and HashiCorp Vault. HashiCorp...
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Anonymous User
Cloud Engineer at a manufacturing company
My main use case for HashiCorp Consul is a proof of concept. I am trying to see how HashiCorp Consul enables our...
Read full review of HashiCorp Consul »

Review 1 of 5

Bratislav Petkovic
Team Lead for Core Infrastructure at a financial services firm
It is actually a SAN switch, not Brocade Ethernet switches. A switch with the Fibre Channel ports connects storage to...
Read full review of Hitachi TrueCopy »
Michelle Lawson
Principal Software Engineer at a tech vendor
My main use case for Pentaho Data Integration and Analytics is data transformation between databases, and I also used...
Read full review of Pentaho Data Integration and Analytics »
ANAND V
Associate Vice President at a financial services firm
Our main use case for this product is for our core banking database, specifically for storing the data.
Read full review of Hitachi Virtual Storage Platform »
Julien Baluka
Founder
We use Pentaho Business Analytics primarily as an ETL process to extract data, transform them, and load them into our...
Read full review of Pentaho Business Analytics »
Bilal Munir
Technical Architect at a computer software company
We use the Hitachi VSP E Series for our databases. Our organization is a managed service provider dealing with a lot...
Read full review of Hitachi VSP E Series »

Review 1 of 5

Customer Service

Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Santhosh C
Lead Infrastructure Consultant at a tech vendor
The customer support for HashiCorp Vault is good.
Read full review of HashiCorp Vault »
Dima Dorofeyev
Senior DevOps/Build Engineer at a computer software company
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
JD Douglas
Managing Trustee and CTO at a financial services firm
I've never used HashiCorp Vault's support, so I won't be able to rate it accurately. I would say it's probably a 10,...
Read full review of HashiCorp Vault »
Mohammed Fareed
Azure DevOps Lead at a tech vendor
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
Rakib Mahmood
Chief Technology and Strategy Officer at a aerospace/defense firm
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at a computer software company
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Manish Indupuri
senior DevOps engineer at a tech services company
We have not reached out to customer support much, but we have reached out for a few issues in the initial setup. We...
Read full review of HashiCorp Vault »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
Eryk Lawyd
Tech Lead DevSecOps at a financial services firm
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
Sharukhan Nadagoud
Associate Consultant at a consultancy
I have not interacted with customer support for HashiCorp Vault because I have not encountered any issues that...
Read full review of HashiCorp Vault »
JD Douglas
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
Anonymous User
operations Manager at a university
Issues get resolved much more quickly now, with most of these solutions being almost readily available, and if...
Read full review of HashiCorp Cloud Platform (HCP) »
Anonymous User
Account technical leader at a tech vendor
I did not need to use customer support.
Read full review of HashiCorp Cloud Platform (HCP) »
Akshay Sarode
DevOps Engneer at a tech services company
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »
Alok M
IAM Consultant at a tech vendor
I have not interacted with any customer support team.
Read full review of HashiCorp Vault »
RamanaBhavaraju
Founder & Principal Architect at a tech services company
The technical support is pretty good.
Read full review of HashiCorp Vault »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at a tech services company
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
Anonymous User
Database Administrator at a financial services firm
The customer support has been good so far; I have no complaints.
Read full review of HashiCorp Cloud Platform (HCP) »
Anonymous User
Senior Information Technology System Analyst at a tech services company
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
OmerMizrahi
DevOps Engineer at a tech services company
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
Govinda Raju
AWS Engineer at a tech services company
My company employs seniors with extensive experience for complicated issues, but I have not escalated any questions...
Read full review of HashiCorp Terraform »
Ruwan Senarathne
Technical Lead at a tech services company
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
ManishKumar10
Cloud Architect at a tech services company
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »

Review 1 of 30

Paolo Brega
Business Developer Manager & Marketing Manager at a computer software company
We have had only one instance when we had the disk failure, and we received some calls from them asking about the...
Read full review of Hitachi Virtual Storage Platform »
NiwasKumar
Deputy General Manager at a financial services firm
We are satisfied with the solution's technical support.
Read full review of Hitachi VSP E Series »
Mir Gulzar Ahmed
IT Manager at a tech services company
The support and AI-driven initiatives are well-suited for accommodating specific workloads like AI and storage for...
Read full review of Hitachi VSP E Series »
Bratislav Petkovic
Team Lead for Core Infrastructure at a financial services firm
I've raised a case with Hitachi ShadowImage support two or three times. The first time, my question was easy, and the...
Read full review of Hitachi ShadowImage »
Bratislav Petkovic
Team Lead for Core Infrastructure at a financial services firm
We work with a local partner for technical support, and I have contacted Hitachi directly twice. The response from...
Read full review of Hitachi ShadowImage »
Aqeel UR Rehman
BI Analyst at a computer software company
The technical support does not reply in a timely manner. I have filled out the support request form, one or two...
Read full review of Pentaho Data Integration and Analytics »
Bratislav Petkovic
Team Lead for Core Infrastructure at a financial services firm
When I contacted technical support directly it was very good.
Read full review of Hitachi Thin Image Advanced »
Atilla Celiloglu
Broadcast Technology Director at a media company
Technical support by Hitachi is adequate. I am a partner of Hitachi and not just a customer.
Read full review of Hitachi NAS Platform »
PrashantSoni
Managing Director at a computer software company
We haven't needed Hitachi support since the deployment, but contacted support for some integration issues, and the...
Read full review of Hitachi Ops Center Protector »
Mir Gulzar Ahmed
IT Manager at a tech services company
Overall, support and services are better. While call logging isn't easy yet, if you escalate through a call, they...
Read full review of Hitachi Content Platform »
Mir Gulzar Ahmed
IT Manager at a tech services company
Hitachi's technical support requires improvement. They don't have a lot of support engineers who can handle all the...
Read full review of Hitachi Virtual Storage Platform »
Bratislav Petkovic
Team Lead for Core Infrastructure at a financial services firm
I would rate technical support from Hitachi a seven. When I contact support, the answer is not very fast, and they...
Read full review of Hitachi TrueCopy »
Sayan König
Senior Manager, Financial Services at a consultancy
We hadn't had any contact with technical support in the past. I cannot judge their level of helpfulness.
Read full review of Pentaho Business Analytics »
Michel Philippenko
Project Manager at a computer software company
The technical support was okay. I used the open-source version of Pentaho and I used the forum. I found what I...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Senior SAN Engineer at a financial services firm
Customer Service: 3 out of 5 (HDS Customer service). Technical Support: There was no need to engage the HDS Technical...
Read full review of Hitachi Tiered Storage Manager [EOL] »
Celso Kuwajima
Engineer at a tech services company
The support for Hitachi Virtual Storage Platform G Series is very good.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Senior Data Engineer at a tech company
There is a community that can support limited technical help. I'll give a 6 to the community since it's not very active.
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Director Tecnologia
Really, I don't know about the support of Pentaho EE. As for the support of Pentaho CE, it is bad. Fortunately, I am...
Read full review of Pentaho Business Analytics »
Anonymous User
Datawarehouse Administrator at a tech services company
It depends, as it takes usually a long time, and some answers are just a way to acquire time and the commitment seems...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Senior Consultant at a consumer goods company
Pentaho has stellar support services with extremely intelligent Pentaho and Hitachi consultants all over the world....
Read full review of Pentaho Business Analytics »
Anonymous User
Product Specialist at a tech services company
Technical support seems satisfactory with no significant issues. I would rate it eight or nine points.
Read full review of Hitachi Content Platform »
Anonymous User
Product Specialist at a tech services company
Hitachi support is good, and I would rate it between eight and nine points.
Read full review of Hitachi NAS Platform »
Rodrigo Vazquez
CDE & BI Delivery Manager at a tech services company
Their support team will receive a ticket on any failures that you might have. We have a log file that lets us review...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Presales Director at a tech services company
I would rate tech support at six out of 10. The HDS call center is not as good as Nutanix, EMC, Pure Storage, etc.
Read full review of Hitachi Unified Compute Platform HC Series »
Anonymous User
Senior Data Analyst at a tech services company
I find help on the forums.
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Founder and Business Intelligence Consultant at a tech services company
I've never had to use technical support.
Read full review of Pentaho Business Analytics »
Anonymous User
IT Senior Consultant at a manufacturing company
My experience with the technical support has been good.
Read full review of Hitachi NAS Platform »
Mahesh Wijenayaka
Head of Systems at a tech services company
In terms of the customer support, I can say it's a mixed reaction depending on the country. That's what we have...
Read full review of Hitachi Content Platform »
Anonymous User
Data Architect at a consumer goods company
Their tech support is awesome. They always answer and attend to any incidents that we raise.
Read full review of Pentaho Data Integration and Analytics »
Saravanan Ramaraj
Solution Architect at a consultancy
Customer Service: 3 (out of 5 scale) Technical Support: 3 (out of 5 scale)
Read full review of Pentaho Business Analytics »

Review 1 of 30

Technical Support

No Data Available

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