Compare HashiCorp vs One Identity

HashiCorp

Based on 93 reviews.

One Identity

Based on 273 reviews.

Sample Customers

HashiCorp Vault

Adobe, SAP Ariba, Citadel, Spaceflight, Cruise

One Identity Safeguard

Cavium

One Identity Privileged Access Suite for Unix

University of East Anglia, nForce Secure, dunnhumby

One Identity Password Manager

Trillium Lakelands District School Board, Abu Dhabi Ports, Canadian University Dubai

Popular Solutions

HashiCorp Terraform

13 reviews

HashiCorp Vault

12 reviews

HashiCorp Cloud Platform (HCP)

10 reviews

One Identity Manager

62 reviews

One Identity Safeguard

14 reviews

OneLogin

19 reviews

Top Industries

Financial Services Firm

17%

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Computer Software Company

Financial Services Firm

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
In our organization, we implement HashiCorp Vault to securely manage and centralize all application and...
Read full review of HashiCorp Vault »
Vaishnavi Pramod Isasre
DevOps Cloud Engineer at a consultancy
The usual use cases for HashiCorp Terraform that I work with mostly include automating tasks such as provisioning...
Read full review of HashiCorp Terraform »
Rajib Aich
SR. systems specialists at a financial services firm
My main use case for HashiCorp Cloud Platform (HCP) is that we used HashiCorp Consul and HashiCorp Vault. HashiCorp...
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Anonymous User
Cloud Engineer at a manufacturing company
My main use case for HashiCorp Consul is a proof of concept. I am trying to see how HashiCorp Consul enables our...
Read full review of HashiCorp Consul »

Review 1 of 5

Vaibhav Patil
Digital Marketer at a tech services company
My main use case for OneLogin by One Identity is getting quick, secure access to all marketing tools without password...
Read full review of OneLogin »
Grzegorz Kosela
solution architect/ engineer at a tech services company
My use case is for task automation, such as user provisioning, deprovisioning, delegation provisioning, and rights...
Read full review of One Identity Active Roles »
Daksh Yamal
Senior Software Engineer at a consultancy
My main use case for OneLogin Customer Identity is that it is a very easy-to-use platform with a great design, making...
Read full review of OneLogin Customer Identity »
Anonymous User
Senior identity and security specialist at a pharma/biotech company
It is mainly an identity governance tool. It is being used to collect, for example, any new employee records or...
Read full review of One Identity Manager »
Rebecca Wehrle
Server Sup Specialist II at a comms service provider
We use the solution for compliance with password requirements and enhanced security. It allows us to adhere to...
Read full review of One Identity Safeguard Authentication Services »

Review 1 of 5

Customer Service

Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Manish Indupuri
senior DevOps engineer at a tech services company
We have not reached out to customer support much, but we have reached out for a few issues in the initial setup. We...
Read full review of HashiCorp Vault »
Rajib Aich
SR. systems specialists at a financial services firm
Customer support was great.
Read full review of HashiCorp Cloud Platform (HCP) »
UsmanAhmad
Principal DevOps Engineer at a outsourcing company
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
Eryk Lawyd
Tech Lead DevSecOps at a financial services firm
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
JD Douglas
Managing Trustee and CTO at a financial services firm
I've never used HashiCorp Vault's support, so I won't be able to rate it accurately. I would say it's probably a 10,...
Read full review of HashiCorp Vault »
Santhosh C
Lead Infrastructure Consultant at a tech vendor
The customer support for HashiCorp Vault is good.
Read full review of HashiCorp Vault »
Rakib Mahmood
Chief Technology and Strategy Officer at a aerospace/defense firm
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
Mohammed Fareed
Azure DevOps Lead at a tech vendor
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Sharukhan Nadagoud
Associate Consultant at a consultancy
I have not interacted with customer support for HashiCorp Vault because I have not encountered any issues that...
Read full review of HashiCorp Vault »
Dima Dorofeyev
Senior DevOps/Build Engineer at a computer software company
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at a computer software company
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
JD Douglas
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Ruwan Senarathne
Technical Lead at a tech services company
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at a tech services company
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »
ManishKumar10
Cloud Architect at a tech services company
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
Anonymous User
Account technical leader at a tech vendor
I did not need to use customer support.
Read full review of HashiCorp Cloud Platform (HCP) »
Anonymous User
Database Administrator at a financial services firm
The customer support has been good so far; I have no complaints.
Read full review of HashiCorp Cloud Platform (HCP) »
Govinda Raju
AWS Engineer at a tech services company
My company employs seniors with extensive experience for complicated issues, but I have not escalated any questions...
Read full review of HashiCorp Terraform »
Anonymous User
Enterprise Cloud Operations Lead at a tech vendor
The customer support for HashiCorp Vault is very good, and its documentation is also very good; the documentation for...
Read full review of HashiCorp Vault »
Anonymous User
Cloud Engineer at a manufacturing company
I have not interacted with customer support yet.
Read full review of HashiCorp Consul »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
Alok M
IAM Consultant at a tech vendor
I have not interacted with any customer support team.
Read full review of HashiCorp Vault »
OmerMizrahi
DevOps Engineer at a tech services company
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
Akshay Sarode
DevOps Engneer at a tech services company
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »

Review 1 of 30

SachinShelar
Manager, Account Services Delivery at a media company
The customer support is great. They have knowledgeable staff and the documentation is also good.
Read full review of One Identity Safeguard »
Neera Jain
Team Lead, Technical & Enterprise Directory Services Vita Program at a tech services company
One Identity's support is great. I would rate them a nine out of ten.
Read full review of One Identity Active Roles »
Yehuda Fabian
System Administrator at a healthcare company
The technical support varies depending on who is assigned to our ticket.
Read full review of One Identity Safeguard »
Jatin Dhingra
Identity Management Consultant at a energy/utilities company
The technical support response time is lacking. It can take days to hear back from them.
Read full review of One Identity Manager »
MiskaSiirto
Lead Solutions Architect at a tech vendor
I rate One Identity support nine out of 10. It's good most of the time. As a long-term partner, we don't create...
Read full review of One Identity Manager »
Ravikiran Chebrolu
Identity & Access Management (IAM) Consultant at a consultancy
I rate One Identity support seven out of 10. They respond immediately when we reach out, and you can also get answers...
Read full review of One Identity Manager »
AdrienHayot
Director at a manufacturing company
Technical support is quick to respond. They offer very good support.
Read full review of One Identity Password Manager »
Kalpesh Pawar
Technical Head - Cloud Services at a media company
The customer support for One Identity Safeguard is great. The technical team is responsive and very knowledgeable.
Read full review of One Identity Safeguard »
Mahfoudh Bousaidi
Network & Security Engineer at a tech services company
I had an issue about a week ago because we were migrating from an old VM to a new one. I opened a ticket, and they...
Read full review of One Identity Safeguard »
Pradeep Pola
Senior Manager at a consultancy
I would rate One Identity Manager's technical support at around 9.5 out of ten. Compared to my experiences with other...
Read full review of One Identity Manager »
Charles Essien
Back End Developer at a tech services company
I've used both regular support and partner support, but recently, I haven't had to use it because I have experienced...
Read full review of One Identity Manager »
Grzegorz Kosela
solution architect/ engineer at a tech services company
I rate One Identity support nine out of 10. Most of our customers use One Identity's premier support. The main...
Read full review of One Identity Manager »
Bhupesh Matwale
Technical Specialist at a tech vendor
I would rate their support a nine out of ten.
Read full review of One Identity Active Roles »
Tobias Stehle
Product Owner at a retailer
Sometimes, it's really good and fast. Sometimes, you make a service request and don't get an answer. Sometimes, you...
Read full review of One Identity Manager »
Edouard Camoin
Chief Information Security Officer at a tech services company
I used the technical support once. It was good. I had the answer to my question quickly. I have direct access to the...
Read full review of One Identity Safeguard »
Igor Jovanovski
SME (Subject Matter Expert) at a insurance company
Their technical support is pretty good. We use standard customer support, which allows us to open tickets and receive...
Read full review of One Identity Manager »
Anonymous User
IAM Specialist
Most clients use regular support, but some clients use premium support.
Read full review of One Identity Safeguard »
Anonymous User
Senior System Engineer at a tech vendor
Customer support is very poor.
Read full review of OneLogin »
Anonymous User
Consultant at a computer software company
The customer support for One Identity Safeguard is fine for what it is, even though everything needs to be run...
Read full review of One Identity Safeguard »
Anonymous User
Network Analyst at a government
The product itself is fine and works well. I've had a difficult time getting it to cooperate with Azure in the cloud...
Read full review of One Identity Active Roles »
Anonymous User
Security Business Consultant at a tech services company
There are two different supports: one for SPS and another for SPP. The technical preparation of the support is very...
Read full review of One Identity Safeguard »
Michael Botek
CEO at a tech services company
With technical support, it is always an issue to get the right person. They do have good technical people in support,...
Read full review of One Identity Manager »
Anonymous User
Group Manager at a tech vendor
I've contacted support in the past. There is premiere and regular support, and I've used both. I work mostly on the...
Read full review of One Identity Manager »
Anonymous User
VP Risk Management at a financial services firm
I would rate the technical support as very good and strong. We're happy with the support we get from our One Identity...
Read full review of One Identity Safeguard »
Anonymous User
SOC Analyst at a recreational facilities/services company
I have never spoken to their technical support. A colleague of mine interacts with them.
Read full review of One Identity Safeguard »
Anonymous User
Principal Consultant at a tech services company
The German technical support is great. We are a German partner, and we find them knowledgeable and fast, as they do...
Read full review of One Identity Manager »
Anonymous User
Cyber Security Engineer at a financial services firm
One Identity support is okay.
Read full review of One Identity Safeguard »
Anonymous User
Security engineer at a consultancy
I would rate their support a seven out of ten. There are other vendors in the market that provide better support. We...
Read full review of One Identity Manager »
Umit Yilmaz
Owner at a financial services firm
With the technical support, I create a case, then within a few hours I receive a reply. So, I'm very pleased with the...
Read full review of One Identity Manager »
Anonymous User
Lead Consultant at a tech vendor
Customer service and support for One Identity Manager are poor. Despite thorough pre-case activities, responses are...
Read full review of One Identity Manager »

Review 1 of 30

Technical Support

No Data Available

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