Compare HashiCorp vs One Identity

HashiCorp

Based on 93 reviews.

One Identity

Based on 272 reviews.

Sample Customers

HashiCorp Vault

Adobe, SAP Ariba, Citadel, Spaceflight, Cruise

One Identity Safeguard

Cavium

One Identity Privileged Access Suite for Unix

University of East Anglia, nForce Secure, dunnhumby

One Identity Password Manager

Trillium Lakelands District School Board, Abu Dhabi Ports, Canadian University Dubai

Popular Solutions

HashiCorp Terraform

13 reviews

HashiCorp Vault

12 reviews

HashiCorp Cloud Platform (HCP)

10 reviews

One Identity Manager

64 reviews

One Identity Safeguard

14 reviews

OneLogin

21 reviews

Top Industries

Financial Services Firm

18%

Computer Software Company

11%

Manufacturing Company

Government

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
In our organization, we implement HashiCorp Vault to securely manage and centralize all application and...
Read full review of HashiCorp Vault »
Vaishnavi Pramod Isasre
DevOps Cloud Engineer at a consultancy
The usual use cases for HashiCorp Terraform that I work with mostly include automating tasks such as provisioning...
Read full review of HashiCorp Terraform »
Rajib Aich
SR. systems specialists at a financial services firm
My main use case for HashiCorp Cloud Platform (HCP) is that we used HashiCorp Consul and HashiCorp Vault. HashiCorp...
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Anonymous User
Cloud Engineer at a manufacturing company
My main use case for HashiCorp Consul is a proof of concept. I am trying to see how HashiCorp Consul enables our...
Read full review of HashiCorp Consul »

Review 1 of 5

Vaibhav Patil
Digital Marketer at a tech services company
My main use case for OneLogin by One Identity is getting quick, secure access to all marketing tools without password...
Read full review of OneLogin »
Grzegorz Kosela
solution architect/ engineer at a tech services company
My use case is for task automation, such as user provisioning, deprovisioning, delegation provisioning, and rights...
Read full review of One Identity Active Roles »
Daksh Yamal
Senior Software Engineer at a consultancy
My main use case for OneLogin Customer Identity is that it is a very easy-to-use platform with a great design, making...
Read full review of OneLogin Customer Identity »
Anonymous User
Senior identity and security specialist at a pharma/biotech company
It is mainly an identity governance tool. It is being used to collect, for example, any new employee records or...
Read full review of One Identity Manager »
Rebecca Wehrle
Server Sup Specialist II at a comms service provider
We use the solution for compliance with password requirements and enhanced security. It allows us to adhere to...
Read full review of One Identity Safeguard Authentication Services »

Review 1 of 5

Customer Service

Bonface Shisakha
IT Security Engineer at a security firm
I have not had any interactions with customer support for HashiCorp Vault, but I appreciate the level of effort that...
Read full review of HashiCorp Vault »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
Sharukhan Nadagoud
Associate Consultant at a consultancy
I have not interacted with customer support for HashiCorp Vault because I have not encountered any issues that...
Read full review of HashiCorp Vault »
Eryk Lawyd
Tech Lead DevSecOps at a financial services firm
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Olajide Olusegun
Network Team Lead at a tech services company
I did not use the technical support from the vendor.
Read full review of HashiCorp Terraform »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
UsmanAhmad
Principal DevOps Engineer at a outsourcing company
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
Rajib Aich
SR. systems specialists at a financial services firm
Customer support was great.
Read full review of HashiCorp Cloud Platform (HCP) »
KishoreKumar1
Architect at a consultancy
The product's technical support is good.
Read full review of HashiCorp Vault »
Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Mohammed Fareed
Azure DevOps Lead at a tech vendor
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Anonymous User
Cloud Architect at a tech vendor
Whenever we face any issues, we escalate it to HashiCorp technical support, and we get that support. We have regular...
Read full review of HashiCorp Terraform »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »
Ruwan Senarathne
Technical Lead at a tech services company
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Anonymous User
Database Administrator at a financial services firm
The customer support has been good so far; I have no complaints.
Read full review of HashiCorp Cloud Platform (HCP) »
Mykola Pelyp
Senior Azure DevOps Engineer at a computer software company
We use the free open-source version of Terraform so it can take time to resolve problems. The issues are generally...
Read full review of HashiCorp Terraform »
Anonymous User
Senior Information Technology System Analyst at a tech services company
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at a tech services company
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
Anonymous User
Account technical leader at a tech vendor
I did not need to use customer support.
Read full review of HashiCorp Cloud Platform (HCP) »
OmerMizrahi
DevOps Engineer at a tech services company
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
BernardParinas
Consultant at a consultancy
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
Anonymous User
Cloud Engineer at a manufacturing company
I have not interacted with customer support yet.
Read full review of HashiCorp Consul »
Mohamed Anees
Lead DevOps Engineer at a comms service provider
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
Anonymous User
Director, Information Technology Audit at a financial services firm
I've not interacted with the customer support team for HashiCorp Cloud Platform (HCP).
Read full review of HashiCorp Cloud Platform (HCP) »
Akshay Sarode
DevOps Engneer at a tech services company
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »

Review 1 of 30

Rushikesh Waman
IT Engineer at a computer software company
For support, I give it a ten because we have not had to initiate any support beyond the initial integration. Once...
Read full review of OneLogin »
MiskaSiirto
Lead Solutions Architect at a tech vendor
I rate One Identity support nine out of 10. It's good most of the time. As a long-term partner, we don't create...
Read full review of One Identity Manager »
MohamedEladawy
Service Security Lead at a tech services company
I have not contacted support.
Read full review of One Identity Safeguard »
Grzegorz Kosela
solution architect/ engineer at a tech services company
It's rate support ten out of ten.
Read full review of One Identity Active Roles »
Stefano Maffei
Senior Cyber Security Manager at a consultancy
The solution's technical support is fantastic because they have people with a huge experience who can address all the...
Read full review of One Identity Password Manager »
Dnyandev Garad
IT Architect at a tech vendor
You only need premium support if your One Identity software is outdated. Standard technical support, which comes with...
Read full review of One Identity Manager »
Martin Ajayiobe
Senior Vice President (Infrastructure Systems/Information Security) at a tech services company
My impression of support is that the guys there are very helpful. They are eager to jump in and to help you out. Yes,...
Read full review of One Identity Safeguard »
RiyasAbdulkhader
Security Consultant at a financial services firm
We subscribe to premium support from Dell IBM. It's pretty good but can take a while to respond with a solution,...
Read full review of One Identity Manager »
IgnacioMartinez
Director of IT at a venture capital & private equity firm
I would've given support really high marks earlier. However, it's not as good anymore. I've submitted a couple of...
Read full review of OneLogin »
dishantsingh
CTO at a tech company
Our developers typically handle the integration process with the help of the support team, which is very fast and...
Read full review of OneLogin »
Neha Chhangani
Business Analyst at a computer software company
The customer support experience was excellent. I have contacted support on a few occasions, mainly for advanced...
Read full review of OneLogin »
Kalpesh Pawar
Technical Head - Cloud Services at a media company
The customer support for One Identity Safeguard is great. The technical team is responsive and very knowledgeable.
Read full review of One Identity Safeguard »
Anonymous User
SOC Analyst at a recreational facilities/services company
I have never spoken to their technical support. A colleague of mine interacts with them.
Read full review of One Identity Safeguard »
Matt Thomson
Principal Consultant at a computer software company
Technical support was good, for the most part, especially when the local support team understood our level of...
Read full review of One Identity Manager »
Anonymous User
Senior Product Manager for Identity & Access Management at a non-tech company
We are paying for premium support, which is expensive. However, we do receive very good, fast support.
Read full review of One Identity Manager »
Anonymous User
Identity Senior Analyst at a consumer goods company
I, personally, have never had cause to use technical support. My guys have interacted with them a few times and have...
Read full review of One Identity Active Roles »
Anonymous User
Directory Service Specialist at a tech company
There is great technical support. No issues there.
Read full review of One Identity Manager »
Anonymous User
Senior Manager / IAM Evangelist at a tech services company
The only advantage of their Premier Support is that you have an agent from the vendor assigned to your account,...
Read full review of One Identity Manager »
Anonymous User
Principal Consultant at a tech services company
The German technical support is great. We are a German partner, and we find them knowledgeable and fast, as they do...
Read full review of One Identity Manager »
Anonymous User
Service Desk Team Lead & Project Manager at a tech vendor
We use the vendor's regular support. Sometimes the response time is slow. Sometimes we don't feel the answers they...
Read full review of One Identity Active Roles »
Nick Turner
Systems Administrator at a university
They are quick to acknowledge a call or case, possibly due to SLA requirements. Overall, it is a hit-and-miss....
Read full review of One Identity Safeguard »
Sergey Smirkin
Head of Information Security at a financial services firm
Our experience with technical support has been disappointing. We require more prompt and faster response times. We...
Read full review of One Identity Safeguard »
Ankit Kashyap
Works at a consultancy
Technical support is helpful whenever we need troubleshooting services.
Read full review of One Identity Manager »
Oliver Castellucchio
IT Infrastructure & Cloud Security Manager at a tech services company
We have not used customer service.
Read full review of syslog-ng »
Anonymous User
Identity and Access Manager at a insurance company
I rate customer support at eight out of ten. The response time has room for improvement as it can take quite a long...
Read full review of One Identity Manager »
Anonymous User
IT Systems Manager at a insurance company
Support has always been responsive and helpful.
Read full review of One Identity Manager »
Anonymous User
Works
We used their regular support. If they were online, their response was prompt. If I raised a request while they were...
Read full review of One Identity Manager »
Pascal Stockmann
Consultant at a tech services company
The technical support is pretty good because we can reach the right person directly. We also get escalated quickly,...
Read full review of One Identity Manager »
Anonymous User
Systems Specialist at a financial services firm
We speak to our consultants. They are our technical support.
Read full review of One Identity Manager »
Telaprolu
Software Developer at a insurance company
The biggest value of having premium tech support with One Identity Manager is the quick and efficient resolution of...
Read full review of One Identity Manager »

Review 1 of 30

Technical Support

No Data Available

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